Ignis Plumb Ltd
- Availability
- Emergency call-outs
5.0(178)Castleside • OFTEC




Services
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Radiator installation and replacement
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Radiator installation
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Unvented cylinder servicing
- Request quote
Burst pipe emergency
Reviews
5.0
Really friendly helpful plumber, explained in an easy to understand way what the issue was and diagnosed quickly - will use again!
Had a boiler service today from Jamie who was very knowledgable and friendly. Also liked that he put shoe covers on before he came inside. This was the first time I used Ignis Plumb Ltd and would definately recommend to anyone.
This was a desperate situation for us. Our boiler was leaking bad and Ignis managed to sort a quality boiler for us the following morning. So only had one night of roughing it. The gentleman Jake was very pleasant, knew his stuff and just got on with it. Even turning down a coffee twice which is surprising as normally tradesman love a good cuppa. He was spot on. Even had a look at my dodgy kitchen tap, and fixed a radiator which I suppose he didn't need to but we really appreciated it! Would be a pleasure to deal with them again. Customer service overall was on point from Jas, and Grace (I think that was her name)
Reliable plumbing and heating services play an important role in keeping homes and businesses safe and comfortable. We appreciate the range of solutions offered, from everyday plumbing repairs to heating installations and maintenance. Wishing the entire team continued growth and success! Highly recommended!
Excellent service! My heating system was repaired quickly and efficiently. The engineer Mr. Jaime was professional, friendly, and knowledgeable, explaining the issue clearly and getting everything working perfectly again. The work was completed to a high standard, and I was very pleased with the overall service. I would definitely recommend them to anyone needing heating repairs. Great service from start to finish
I was initially drawn to Ignis,due to the reviews, also ex military. Jake came and did an initial survey for fitting Air con to two bedrooms,a quote was received that was reasonable and what we could afford, Work commenced on a Monday end of October,weather was dismal and damp following two days of high winds. Jake and Craig arrived and immediately set to work putting runners down and respecting the house. Both indoor units were positioned exactly where the wife wanted them,as with the outdoor unit. The whole project took two and a half days,leaving the area clean and tidy with air con units working perfectly. Behind the scenes Jake’s wife Jasmine remained a continual point of contact reassuring calm and pleasant,dealing with every query perfectly. In all ,what could have been a worrying time,ended in a calm professional project. Thank you very much. Mick and Julie Portbury.
They first came to service my boiler, the service required a part and they just charged cost. This lack of mark up really impressed me and made me feel this is an honest company. Just had to have an emergency call out today and again I’m really happy with the expertise and quality of the service. Will definitely use again and would definitely recommend.
Great service from Jacob who did a great job
Boiler service requested through Ignis. Communication from start to finish was excellent, engineer that came out was very professional and explained everything through the process! Would happily use again and happy to recommend! Thanks
Craig did a great job, lovely lad, very professional and he explained everything he did to me which was great. Highly recommend, great service
Very good service....Jamie was friendly polite and efficient....He carried out our boiler service at a fair price....Many Thanks Adam.
Quick, tidy, polite and efficient. Brilliant job, thank you Jamie
Jamie was a very nice man, and he explained things well. Great service.
Craig and jake did a great job good price very professional and friendly would highly recommend
Got home from work to find a live crow stuck behind my fitted fireplace. Called up and Jacob turned up within less than 40 minutes and very quickly and cleanly sorted the fireplace and got the bird out without incident. Spot on service and highly recommend.
I had noticed my boiler pressure was dropping a lot and a leak had developed somewhere in my house. Jacob attended on the same day I called and managed to locate the problem and fixed it promptly. Very informative and efficient. I will be using again in the future if needed.
Jamie from Ignis plumb did an excellent job servicing our boiler. He was professional, efficient, and provided a great service. We’re very happy with the work and would highly recommend him.
From easy online booking portal to friendly in-person boiler service - would highly recommend to anyone
Excellent service from the booking to the job done. Our new plumber I couldn't recommend high enough 👌
Super sound experience. Asked them to replace an isolation valve and maybe rearrange the pipe work. They were super honest about what they could and couldn't do, and the price was very reasonable for what was done. Would definitely recommend
Good
Sean did an incredible job. He was professional & clear on what he was going to do. He fixed the problem very quickly and cleaned up after himself. Couldn’t recommend him and Ignis Plumb any more highly.
The service received from Sean was excellent. Carried out the work as quoted professionally and communicated throughout. Will definitely use this service again.
Sean was very professional, came up with a different solution to reroute sink basin waste which he explained fully. Great job and great value. Thanks
Jake was fantastic — very knowledgeable, friendly, and efficient. The issue was diagnosed, fixed, and the part replaced within a couple of hours. We were extremely happy with the service, the professionalism, and the price. Highly recommend Ignis for fast and reliable heating repairs.
Excellent service from start to finish. Sean did an amazing job, friendly and very helpful. Would totally recommend
Shaun the plumbing engineer fixed both the toilet and sink in one visit. Replacing a lot of the old fixings on both appliances. Very polite and tidy operator. More than happy with his work and fair bill for the work completed, I would highly recommend this company to others
Professional people, came on time, completed the work I'd asked for even when there was a small hiccup in the plan, was resourceful and solved the problem. Would highly recommend, they were a well worth service.
Full boiler service, explained and showed why and what was need, will use again
Shaun was lovely, polite and great work done here at ABRS in Sunderland. Would fully recommend 👌🏼
I can highly recommend Jake and the team at Ignis. We recently bought a house and needed to upgrade the central heating and plumbing system. Jake talked us through the pros and cons of all of our options and ultimately we went with installing a larger combi. It was a fairly big job as the pipework needed to be replaced but they managed it all really efficiently and at a competitive price. The state of the original plumbing threw a few curveballs but they worked with us to find practical solutions and went above and beyond to make sure the work could be completed on time. We're incredibly happy with the standard of work and will definitely use them again in the future.
Used for a boiler service in Stanhope. Arranging the visit was easy, engineer arrived on time, friendly and professional.
Had a combi heater installed all radiator valves changed and all pipe work done the lads were top blokes very good and professional at their jobs
Great service, very friendly professional staff, extremely happy. Jacob is knowledgeable and explained the fault. I would definitely recommend Ignis Plumb
Excellent service from a reliable plumber.
A swift response to fix a leaking boiler that also required a service. Call taken, services discussed and arrived as per the appointment. Investigated the leak, explained the part required and were able to collect and fit within the appointment time. Full service completed, certificate forwarded as proof of works carried out and a carbon monoxide meter also purchased for peace of mind. Polite, efficient and great customer service with the added bonus of a discount for military and Public Service employees. Thank you for an excellent service JB 🫡 Iain Smith
Excellent experience. Very professional and friendly. Also checked our water cylinder upstairs was operating correctly. Would recommend to anyone.
Superb support from Ignis Plumbers. Quick to respond and very accommodating. They've quickly reviewed repair work needed in the apartment and Sean returned to remove old sealant and resealed the shower tray, removing all debris. A great job leaving the bathroom very tidy!
Great service and communication from start to finish. I had a boiler service and safety check done and the two men arrived promptly and were very efficient and friendly. Would recommend!
Brilliant very fash quick and a very pleasant guy defo recommend
I would highly reccomend Ignis Plumbers, the customer service has been excellent throughout and the quote for the work was extremely competitive. Shaun has done a fantastic job of fitting a new radiator, he arrived bang on time, sourced all parts needed and has left my kitchen spotless! Will definitely use the Ignis team again. Thank you
excellent technician, very polite and knowledgeable definitely know who to ask for next
great customer services. quick replys, professional boiler service and CP12 certification. good price. highly recommend.
Fantastic service. Very quick turn around and sorted out a problem with my outdoor tap. He even connected the new hose reel which was very kind of him. Would definitely recommend!
Excellent service and very friendly people
Saun was very helpful,he explained to me what was wrong.our toilet needed a new filling valve. But it wasn't that straight forward because he had to take the toilet of the wall to be able to reach it. He fixed it.i rate him highly.
Super fast service, I call in Sunday night and the job was done Monday lunch time
Sorted out problems on both our toilets. Sean who carried out the work was very helpful and communicative. Arrived as arranged and nothing too much bother. Highly recommended.
Quick, efficient, way cheaper and quicker than everyone else (and I seriously shopped about).
Quick & friendly service. Reasonable price. Much recommend👍
After lots of messages to other plumbers in the area and no responses I came across this company, they responded immediately and fixed a leak in my bathroom. Excellent service really friendly guys and good value £ I would definitely recommend them. Thank you so much guys. 🙏
Team put in a replacement air con unit for me. Jake took the time to make sure what was required and kept me well updated when some supply issues came up. During installation - care was taken to protect the work area and nothing was too much trouble. Very pleased to have worked with Jake and would 100% recommend.
I could not recommend Ignis Plumb enough! I had a very reasonable quote come through upon a home visit and once agreed, I was booked in for the very next week. I needed a shower installing following a flood from the shower failing due to a previous dodgy plumber. The job was carried out quickly and to a very high standard. I can’t even tell it was damaged. I will definitely be using them again for other jobs and will recommend to anyone. Top class work, go with these guys!
Jake and the crew installed Haier AC split system in my home. I can not recommend them enough. Briefly: quality, work ethics and craftsmanship are off the scale, a dying breed of tradesmen.
Sean from Ignis Plumb came and replaced a faulty inlet valve/ float in our high level cistern.. very professional and a great lad. Would definitely use again. Thanks guys..
I would like let you know that the tradesman who came to my house wants congratulating all the work he did for me He was pleasant and knew how to do his job . Should l need other tasks sorting he would be my first choice. I would recommend him for myself and any friend with problems. Regards James A Firth
Very polite - quick clean and tidy. Great job.
Amazing service from start to finish. Keeping in contact via WhatsApp and also emails is a massive improvement on other companies around. Man that came to do work on burst pipe in garden was on time for the appointment that was booked in,was friendly and got the job done in no time. Would highly recommend and will be using again in future.
Quick and fast service. Jake was awesome 👏
Perfect. Great communication and service. Highly recommend. Thank you
I would highly recommend Ignis Plumb Ltd. Brilliant right from the start! Jake came straight out and fixed the leaking radiator in the kitchen by fitting a new valve. He even checked all the other radiators to make sure they were okay. Fantastic guy would definitely use this Company again..I wish there were 6 or even 10 stars as I would give them all ! What a breath of fresh air..!
Great service from start to finish. They confirmed the appointment in advance, arrived on time, and even when additional parts were needed, they quickly sourced them and got everything sorted without delay. Friendly, professional, and took the time to explain what they were doing throughout the installation. A really positive experience – highly recommended!
Jake was great in sorting an upstairs leak from an en suite bathroom. Sorted the issue within an hour. Will definitely use in future for Amy plumbing issues
Had Jake came out to do a emergency repair on a burst pipe, on my central heating, he came out within a few hours, repaired the pipe, bleed the heating system and charged a very reasonable price, his workmanship was spot, no mess was very respectful and just a top bloke really, I would have no hesitation in recommending his company.
Spot on chap service was outstanding went above and beyond neat and tidy work no mess left behind reliable and cheap
Absolutely brilliant & very quick service, was so respectful when he came into the house, fixed the issue almost immediately which we were very grateful. Very good service, would highly recommend & would absolutely use Ingnis in the future. Thank you again!
Quick, straightforward, good communication, clear pricing. Now my go-to plumber. Thanks Ignis!
Very happy with Ignis Plumb. Sean was courteous and professional, carrying out the repairs to our shower, and doing a lovely job resealing the tray to prevent further leaks. I highly recommend the company, and would certainly go to Ignis Plumb again for future work. Thank you!
Sean was great got the job sorted even though it was not straight forward would recommend
Great service, well organised and prompt. Shaun came to renew pipework and replace outside tap, not as straight forward as it sounds, being an old water supply line to a stable yard. He went over and above to make sure all was in order, I’m delighted with the work. I have no hesitation in giving a 5 star review and can full recommend if you need a good plumber
Great experience from start to finish for a boiler replacement. Great communication from the beginning, offering several dates and times to come and do a quote and then able to come and do the job less than a week later. Turned up on time and ready to start. Competitive on pricing and offered everything you could need for a new boiler install. Everyone was friendly and professional and kept everything clean. They ended up staying later into the evening to ensure the job was done after an unexpected issue with electrics cropped up. Would definitely recommend and will use again for any plumbing or heating needs!
Excellent communication. Prompt response and came when they said they would. Clean and tidy and pleasant to gave around. I genuinely recommend them
Thank you Jake from IGNIS PLUMBING. Arrived on time and did a great no-nonsense job in installing a new worcester bosh greènstar boiler as well as a 10 year guarantee. He replaced all my old TRV on my radiators and checked everything was working. No mess, No dramas All done at a very competitive price,He talked me through the new products information before finishing. I have no hesitation in recommending this company and will definitely use them again in the future.
Can recommend using Ignis Plumb Ltd. Their communication and updates during works are very very good. Very happy with the service and will continue using for works when required.
I can't recommend Ignis plumb Ltd highly enough. Having just moved to the area Jake sorted out the leak under my kitchen sink on the same day as my initial call. I will most definitely be using Ignis for my annual boiler service too. Thank you very much Jake!
Completed a full and comprehensive service on our boiler this morning. Very punctual and professional young man. Offered sound advice on another issue, would highly recommend. Thanks again Jake.
I've just had a combi boiler fitted by Jake. From start to finish he was well organised and very professional. He told me exactly what I needed done and how he was going to do it. Communication was great from the team. Jake was reliable,tidy and hard working.I'm very happy with the work and would highly recommend In his Plumb Ltd.
Great experience, I called Ignis Plumbing for an emergency call out, to go over to my Mams house as she had no running hot water and he was there within 2 hours and honestly couldn’t ask for a better service. Highly recommend!
I cannot praise too highly the promptness and courtesy of Jake, and the quality of installation of a new boiler required at very short notice, at a price considerably below what had been quoted to me by the people who installed the last one some years ago. Very highly recommended!
Top service from ignis plumbing. Jake came out within a few hours to diagnose a faulty water cylinder. Parts ordered to be fitted next week along with a full boiler service. Cheers
Very professional and helpful. Would recommend.
Absolutely amazing! Took the time to find the issue and went above and beyond to sort this! Would highly recommend!
I had a great experience with this plumbing company. Their service was truly amazing from start to finish. They responded quickly to my request, arrived on time, and handled the job efficiently. The pricing was very reasonable, especially considering the high quality of work they delivered. The plumber was professional, friendly, and clearly experienced, making the whole process smooth and stress-free. It’s not easy to find reliable services these days, but this company definitely stands out. Overall, I’m extremely satisfied and would highly recommend them to anyone in need of plumbing services. Thank you again
Really good company - Jake installed our replacement boiler last week through the Worcester Bosch fast track system. Really professional, completed the install quickly with minimal disruption, and left everything super tidy. Would highly recommend
Ignis Plumb responded really quickly. Jake was able to diagnose the fault on my boiler and recommended the work that was required . They gave a quick estimate of the cost , obtained the parts and completed the work within 48 hrs. Here’s why I would recommend them. Clarity … explained everything . Timely ….quick response . Efficient… kept appointment provided clear estimates, paper work and invoicing . Effective…. The boiler was fixed. and most of all Safe….fully tested and certified. I have no hesitation in recommending Jake and Ignis Plumb.
Jake was brilliant from start to finish. He came straight round to take a look at the issue and was completely honest about what was going on. He took the time to thoroughly investigate the cause of our leak and explain everything clearly. His pricing was fair, he only charged for his time in the end, and he left everything tidy. It’s rare to find someone so honest and reliable. I’d definitely recommend.
The owner from Ignis Gas & Plumbing arrived promptly in the morning to carry out a full boiler service. The work was completed to a high standard, and throughout the visit he was kind, professional, and very respectful of the property. He took the time to clearly explain everything that had been done and even offered helpful tips on how to improve heating efficiency — a nice touch that really added value beyond the service itself. Overall a great experience and I will definitely be using Ignis Gas & Plumbing again. Highly recommended!
Jake came and serviced our boiler . He was a very pleasant and did a professional job. I would recommend him to anyone .
Issues with boiler, engineer arrived in a few hours and got it working and have advised on issues he spotted. Top Engineer highly recommended will keep number to use in future.
Fab service with ignis plumb ltd, phoned him on Monday morning he came out at a time convenient to us Monday night and advised us that he would try to order a part for boiler however it was an old boiler and may need to be replaced, we decided to go ahead with new boiler which he organised ordered and was fitted Friday morning! Great communication on boiler suited to my needs and professional service from start to finish.
We originally called Jake out when our boiler stopped working. He was very responsive and arrived when he said he would. We then decided to update our boiler including moving it to a different location, repiping and replacing all of our radiators. Jake and his colleagues are very friendly and reliable. He has a 'can do' attitude and is happy to explain and talk through all the details especially in a job that ended up being more complicated than initially thought. I would be happy to recommend Ignis Plumb for any heating requirements.
I wanted help quickly and Jake was there in half an hour. He worked quickly and courteously at the price he had quoted. Excellent.
Absolutely first class service. Was quick to come out and diagnose the problem . When my new boiler was installed took the time to fully explain the operation of it. Professional and polite. Will highly recommend
Had IGNIS for our boiler service, Jake was prompt, professional & provided updates throughout. He serviced our boiler & replaced parts that were needed without any hesitation. Very pleased with IGNIS and Jake’s workmanship.
Contacted Ignis for a long overdue boiler service. Turned out to be too overdue and it died. The blow was lessened by Jake who ran through my options on repair or replacement. Opted for replacement and two days later my new Worcester boiler was fully installed and I had fully functional central heating again. Can't fault Ignis and Jake, as well as being a pleasant young fella, he's very good at what he does. When he finished you would never know he had been, everything was cleaned up and spick and span. Would definitely use Ignis again and recommend them to anyone looking for gas/plumbing/boiler work
Jake was the complete professional. Punctual, courteous, efficient, as well as making sure he left things clean and tidy. I'd definitely use Ignis again, and recommended them to anyone without hesitation.
What a great experience with Jake & his colleague (sorry I didn't get his name) We called them on spec due to an emergency leak & I cannot believe how lucky we have been to find them. They were both super friendly, professional, and easy to talk to & even explained to me a non expert the finer details of plumbing and what they were doing. It’s not easy to find someone you feel you can trust and I would definitely recommend Ignis Plumb to anyone looking for a reliable plumber. Definitely a number I have saved for future use or to share if anyone asks me if I have a plumber I can recommend
Jake was able to come out and sort the problem straight away. He was very professional, in the future I ll be contacting him for all my plumbing needs! Highly recommended.
Great service! My boiler broke and he came out the same day, diagnosed the problem quickly, and fixed it straight away. Very professional, polite, and efficient. I’m really pleased and would definitely recommend his plumbing services.
A great service after an emergency leak on New Year's Eve - talked me through what had caused the problem and what was done to fix.
Jake was brilliant from the point of emergency call-out, right through to installing our new boiler. Happy to explain everything and make sure we understood all of our options properly, and completed a very thorough job, as well as helping to explain the after-care and leave things tidy and well finished. Couldnt recommend Jake any higher, and will certainly be going back to Ignis Plumb for any future needs.
Jake sorted out our heating system issues in a thorough and comprehensive manner and was very professional.I would recommend Jake and Ignis without hesitation for any heating or plumbing installations or problems
Work carried out on time & in very professional manner. As per previous work undertaken, very trusted & as per detailed estimate.
Excellent service from start to finish - Jake talked through the process of relocating and installing a brand new boiler. The team arrived on time and even stayed longer than planned to complete the work quicker. Very happy with the results!
Booked Ignis for a boiler service, whilst this was being done mentioned an issue I've had for 2/3 years with my central heating (some cold radiators). Other companies had been out but no-one ever took the job on. Jake from Ignis was extremely helpful, got me booked in and resolved the issue in 2 visits, I now have hot radiators all around the house. Excellent service and reasonably priced, definitely recommend.
5 star service, on time, responds to all correspondence and high quality workmanship for a fair price. Highly recommend
Can't recommend highly enough. Turned up on time (rare for our town) great communication. Friendly knowledgeable lad very reasonable rates and will definitely use again. 6 stars if i could.... credit to the profession
Had a great experience with Jake at Ignis. He was very punctual and arrived when he said he would, got straight to the issue, and clearly knew what he was doing. The job was done to a high standard, with everything explained. He fixed the problem without any fuss and was friendly throughout. Reliable, skilled, and easy to deal with. Would definitely recommend to anyone. Thanks again!
Prompt response & professional service carried out by Ignis Plumb. Boiler working perfect following full works service. Left work area tidy. Can’t ask for more. Highly recommend.
Would definitely recommend Jake and Ignis Plumb. Worcester Bosch installed after discussing options and how to deal with tricky location. Great communication and clear pricing. Professional all round.
Absolutely brilliant job. Came out really quickly for our burst pipe, identified the leak under our concrete floor and fixed the problem in just a few hours, absolute life-safers. Really nice pair of lads, was a pleasure to have them, polite, respectful of our home and pets and tidied up after themsleves - we'll definitely use them again in the future if we have a plumbing issue. Oh, and the bill wasn't too much of a shock either!
Fantastic service provided by Jake. Reliable, accurate diagnosis of problem, fixed promptly. Jake also visited on an evening when pipe was leaking and returned to fix on a Saturday. Genuinely friendly and professional.
Ignis installed an unvented hot water tank to replace an old unit. This also included installing a replacement pump and some electrical work. I’m so impressed with the quality of work and of course no issues at all.
Had Jake round for our boiler service, Jake was prompt, professional & provided good communications throughout. Jake was on time, serviced our boiler & replaced a part that was needed. Overall happy with Jake’s service and efficiency.
Rang Jake in desperation with a leaking pipe from toilet cistern. He came and sorted it as soon as he finished the job he was doing. Very polite and cleaned up after himself. Would definitely recommend and will be calling again if we need any further help.
Good service. Jake came promptly to sort a couple of small plumbing jobs out and serviced a gas boiler for me. He gave honest advice on some pipe work that should be replaced and on the installation of a carbon monoxide alarm, without any BS and without pressuring me into having the work done immediately. The price was fair and I will likely use Ignis plumb again in the future.
Jake serviced our boiler and also our water unvented cylinder. Very happy. Jake was efficient tidy and friendly. We will be using Ignis moving forward for all our plumbing needs. Thank so much !
A blessing to find such professional excellence. Ignis Plumb Ltd. are beyond First Class! Thank you so much! Austin
Friendly, professional & quick to respond to my request & resolve my issue! Would use again!
Jake came out very quickly and was able to help. Would definitely recommend him, and will be using him again in the future if I have any plumbing problems.
Jake looked an an issue with the shower and the plumbing behind the washing machine. He was great all round and would highly recommend!
Called 1st thing on a Saturday morning and raduator leak was fixed before 1p.m. Really great service. Will be using again.
Called Jake out last week for a burst water pipe, he arrived within an hour to fix it. Pipe was under a concrete floor he fixed it temporarily so I had my water back on. He returned the following week to make the repairs permanently he also replaced the old water stopcock as this was also not in good condition. Overall I’ll be using his service again if required he was professional, courteous & all work completed to my satisfaction. Thanks again
Excellent service. Excellent response time. Excellent price. Highly professional and polite. Highly recommend.
I can’t praise Jake enough for the fast and professional work he has delivered. My boiler was incredibly old and had been having issues for many years. He did a full install of a new boiler for me. Understanding I had a young baby in the house, he prioritised and delivered the work quickly and I now have a happy 1 year old splashing in a warm bath again. Recommend to anyone who wants reliable, professional work.
Needed urgent help due to a leak in my sitting room ceiling from my water cylinder and Jake was brilliant! Explained in great detail the issues and what needed to be repaired. Would highly recommend! Brilliant service.
Top notch bloke, rang up at 6pm with an emergency issue and he was out within the hour. Fair prices and would recommend to anyone who has any issues, cant fault them and will definitely use these in future, cheers again mate 👍
Brilliant service from Jake at Ignis Plumb. He arrived on time to service my boiler and fire and left everywhere spotless when he had finished . He also did a couple of extra jobs while he was here by fitting a carbon monoxide alarm and a Thermostat. Nothing is a bother to him. I can highly recommend Jake at Ignis Plumb and I will be using him again . Thanks Jake
This is the second time i have used Ignus Plumb and both times they have been on time and very helpful. Will definitely be using them again.
The engineer turned up at the specified time was smart and courteous on entry.Was accompanied by a trainee also smart and polite.They carried out the boiler service professionally, left the work area clean and tidy ,and filled out all relevant paperwork .Would highly recommend ignis plumbing and will use them for future needs.
Phoned up after getting home only to find we had a leaky tap which had flooded under the sink. After phoning them up, within an hour we had a new tap fitted for an excellent price. Can't fault them at all! Will be using them in the future
Excellent service. Thank you
Very helpful. Jake came out same day and carried out repair quickly and efficiently explaining fully what was required. Thanks.
Competent and knowledgeable.Quickly diagnosed the issues and was able to give a simple verbal explanation of the problem .Able to sort issues in a timely fashion.Thought the firm was good value for money and would highly recommend.
Great service - just bought a house and had a leak i needed looked at, was able to fit me in quickly, quoted for the job, came exactly when he said he would and despite the ancient rusted up plumbing making life difficult he got the job done, and fitted a shower attachment for me as well. Have booked him again for a full boiler service - when you find a good tradesman like this always stick with them. Helpful, professional, good, will definitely recommend to people. Cheers
Very professional, reliable. Absolutely the best. Highly recommend ignis plumb.
First class service, went above and beyond. Highly recommended, will not hesitate to use again.
Plumber arrived slightly early and waited for me to get home from work which was excellent. He was very knowledgeable and took time to think through the issues before giving advice. The problem appears to be more complex than originally thought, so he sought advice from a colleague straight away and gave us a number to contact to seek more specialist advice. Excellent service, would use again.
I had a great experience with this plumber! I needed a faulty hot water pipe replaced, and they made time for me really quickly, which I really appreciated. Super friendly, professional, and easy to talk to. Additionally they explained everything clearly and got the job done perfectly. It’s not always easy to find someone you can trust, but I felt totally confident from start to finish. Would definitely recommend to anyone looking for a reliable plumber I’ve since used him twice for issues I have had.
Had him come round to find a faulty pipe on the top floor that was causing a leak in the living room ceiling - he found it quick and sorted the issue within 30 mins, giving advice for next steps along the way, and left it clean and neat on the way put. Top job, no nonsense, and very reasonably priced. Would strongly recommend!
Jake was excellent from start to finish doing a small domestic plumbing job (WC flushing system replacement). Our previous plumber of over 20 years had recently retired and I was concerned about finding a reliable replacement. I need not have worried. After my initial enquiry about the potential work required, Jake responded immediately and maintained fantastic communication prior to carrying out the job, giving a brief explanation of what work and parts may be required (based on my photos) and providing a competitive quote and possible time(s) to do the work. He turned up on time, completed the job efficiently and was friendly, professional and polite throughout his visit, fully explaining every aspect of the work. I think that I have found my plumber for the next 20 years! Thoroughly recommended and I wish Jake every success in the future with his relatively new business. I am sure that word of mouth and positive reviews based on his work ethic and quality of work will quickly establish and grow his reputation.
This is the second time we've used him. This time, it was to fit a new radiator. He's done a fantastic job all problems he encountered were taken care of without any fuss. Kept everything clean & tidy. Top job again would definitely recommend him
Really pleased with the work carried out. Jake turned up early to finish off a towel radiator install I'd started but wasn't confident enough to finish (as it required soldering). It's great to know that there are still some tradesmen out there who are happy to take on smaller jobs and do them really well. I certainly recommend Jake's services.
Great service, very professional, polite let me know everything that needed to be done before completing. Wouldn't hesitate to have more work of and when needed by them
Came at 10pm on a Saturday night and did a great job for us, really good communication on time to expect him and very happy with the result. We will use Ignis Plum again. Thanks very much!
I Highly recommend this company, they came out and moved a gas line for me as well as fit a gas hob and a kitchen sink. The service and communication from start to finish was 5 star.
Quick response time always kept me updated on position and costs involved.
This was an urgent call-out as gas boiler flashing red code etc. Gas engineer was polite and patient in explaining what he was checking and he allowed me to take photographs as he went through checks. Problem solved!
We had drilled through a pipe. Called and came within the hour. Really friendly and a very reasonable price. Will 100% be using again. 10/10. Thanks
J arived within 30 mins of my call, late on a Friday night. Fixed leak immediately. Explained what may have caused the problem. Very professional and considerate. Call out fee is reasonable and I wasn't charged anything extra. Many thanks.
Contacted Ignis Plumb at the beginning of the week after making a pigs ear of some DIY plumbing last weekend. Jake came out mid week, gave a competitive quote to plumb in two radiators and booked us in for today and has done a great job, really professional service and a great guy and I’m going to look to use Ignis Plumb in the future. Thank you!
I received a reply 11 minutes after I first messaged! Half an hour later, he was on my doorstep. Polite and friendly. He explained everything, sorted a quick fix for tonight and is coming back tomorrow to complete the job! All charges mentioned upfront! I mean.....what more could you ask for?!
Fantastic service from Jake. Came out immediately to repair a massive leak through the ceiling from the water tank. Very reasonable prices. Highly recommended
Superb service. Responded to an urgent call-out for one of our managed properties. Provided regular updates and resolved the issue in one visit. Would definitely use again and highly recommend to others.
I recently had some gas work done in my home by Jake, and I couldn’t be happier with the service. He was extremely professional from start to finish, always quick to respond to messages, and kept me updated throughout the job. The quality of his work was excellent, and his pricing was very fair. I’d highly recommend Jake to anyone looking for reliable and skilled gas work. Thank you Chris
They were excellent all round, very punctual and took time to explain what the issues were and how best to solve etc. Very impressive and I wouldn't hesitate to recommend.
Great service and great value, Jake turned up with in an hour,sourced and repaired the problem with our boiler quickly, very friendly and informative, couldn't fault him
Jake and the team from Ignis came to my house (Hexham) today to replace a radiator, carry out a full boiler service (on a very old boiler) and to service the gas fire. I couldn’t fault Ignis! They were professional and friendly, arrived when they said they would and they were very easy to communicate with to arrange everything! I wouldn’t hesitate to use Ignis again!
Contacted Jake of Ignis at 8pm last night. He advised he would travel to my place. Arrived 20 minutes later. Did a very thorough inspection of my old boiler and offered suggestions. Did a proper check of gas supply. Seems very professional and knowledgable and I’m happy I found a qualified gentleman willing to come out at night. I will be buying a new boiler which he will be installing within a few days. I’m very impressed with his speed of response and that his fees are reasonable. I like to support independent contractors and I’m lucky that I found Jake and Ignis. Update . Jake then fitted a new boiler. My building has some changes for installation, Jake and colleagues worked for 12 hours on the instal, then returned next day to make adjustments and changes and boiler is now set up exactly how I want it. Jake is like Switzerland , if he says he will be there at 8.30 he will be there at 8.30. He’s decent , professional, well qualified and good at what he does. Thankyou Jake .
Excellent service and a very fast response. The plumbing issue was resolved quickly. Ignis plumbing were professional from start to finish and I would highly recommend them.
Jake arrived at the time he stated, informed us what he was going to do today kept us updated on the work he was doing neat and tidy workmanship throughout the time he was here. Thanks for your workmanship on the fitting of the new boiler. Wishing you all the success in your new role, many thanks Marc and Helen.
Used these lads twice now First time was plumbing a new radiator The second was installing a new combi boiler Fantastic job both times
We had an issue with two faulty radiator valves which had started leaking. I contacted Jake at Ignis Plumb who arranged to call and look at the problem. Jake arrived on time and identified the issue. He explained in detail what was required to resolve, gave me a quote and then booked us in for two days later. On the day of the work Jake arrived on time and was excellent in ensuring the work was completed fully, staying on to ensure that once the heating was turned back on there were no issues. He even contacted us from his next job to ensure everything was fine. I would highly recommend Jake who was polite, courteous and highly professional throughout. He did a fantastic job at an excellent price. We will definitely be using Jake for all of our plumbing and gas work from now on.
Great experience. I would highly recommend Ignis plumbing anytime. Jake is a great guy.
I sent Jake a text as our boiler was making a funny noise and he came on the same day to check on it. He diagnosed the problem and replaced our boiler and shower unit very quickly. Polite, very reasonably priced and professional, I wouldn't hesitate to ask him to do any future plumbing work! The boiler change also reduced our energy bill massively. Thankyou :)
I was fortunate to have Ignis Plumb come out and do a much needed repair. Jake was outstanding and went above and beyond, ensuring the job was completed professionally. If you want to get a good service from a plumbing company which is professional, turns up on time, communicates with you then you will not go wrong with Ignis Plumb. Highly recommended.
EXCELLENT JOB DONE FROM IGNIS PLUMB AND JAKE, PROFESSIONAL APPROACH, VERY KNOWLEDGEABLE FROM FIRST DAY AND QUOTE GIVEN, HAD POWER FLUSH DONE AND NEW VALVES PUT ON MY RADIATORS, JAKE WAS VERY EASY GOING, EXPLAINED EVERY MY QUESTION AND CONCERN, JOB WAS VERY WELL DONE, EVERYTHING LEFT CLEAN AND RADIATORS WORKING PERFECTLY NOW. HIGHLY RECOMMENDED.
Honsetley would highly recommend. Had a few issues with radiators not heating up, values needing to be changed along with changing/ relocating a radiator in the kitchen. I seen ignis plumb on Facebook checked the reviews and messaged. Within an hour I had a response from Jake. He came over when I finished work to see what the issue was and then the following day to quote the work. From the minute Jake came in he was extermely professional, the quote was sent over and even my dad couldn't pick fault with the quote. Jake did everything he could do ensure all was working. Couldn't ask for a better plumber, price wise along with time wise. 100% be using again for the next radiator install and any plumbing issues. Pipe work was noted off my dad as extermely neat.
Highly recommend Went above and beyond Found Jake on mybuilder. Will use in future for sky plumbing jobs and gas when he's gas safe registered.
We found Jake on MyBuilder for a radiator valve replacement. From the start, he was quick to respond, incredibly professional and helpful, answering all of our questions and explaining the process clearly. We reached out initially for an estimate, and he responded almost immediately scheduling an appointment at a time that was convenient for us. When it came to the job itself, Jake arrived promptly, worked efficiently and completed the replacement of the valves to a fantastic standard. Would recommend 😀
Made time for a very last-minute appointment to fix a leak and install a radiator, and not only worked very quickly and effectively, but explained every step of the process and kept me informed as the fixes were carried out. Prices were very fair and I have already booked in further work as I was so pleased with the standards shown today. Thank you!
I use Ignis plumb in Consett for all my plumbing needs. Very courteous prompt and reliable which is what I need as i don't live in the Uk so I need someone I can trust to do the job well and doesn't let me down. Highly recommend!
Area
Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- Saturday12:00 AM – 6:00 PM
- SundayClosed
Additional information
- Incorporated 2024
- Gas engineer
- OFTEC
- Emergency call-outs
- Free quotes
- Domestic work
- Commercial work
- Landlord work
- Work guaranteed
Also available in Castleside
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