Response Plumbing and Heating
- Availability
- Emergency call-outs
4.1(14)Brynsiencyn • OFTEC
Services
Reviews
4.1
Response Plumbing and Heating gets repeat custom from several customers, who call out Pete and report speedy replies and quick call-outs, especially in emergencies. Reviewers describe clean, tidy work and say problems were sorted, and some call the firm honest and knowledgeable. One reviewer says Pete was polite and prompt, while another reports rude behaviour during a call-out and rates the experience very poorly. Others say they waited for email replies that never came. The business name suggests a quick response, but two reviewers say theirs did not get one.
Always a super fast response particularly with a member of the family who has disabilities, literally responding out of hours , very caring every time and very reasonable pricing .
If they were more stars I would award a 100.Top notch service and extremely clean and tidy. Wishing you all the very best for years to come.
i am absolutely depressed, this company has ruined my 2 months i phoned response plumbing and heating to fix my toaster because it was not working for 3 hours when they arrived, the man named pete who already looked buzzing and i thought unwell of him just as he entered he did not speak to me and was very pricky after a good 10 seconds work. he left and as i thanked him he battered me and that was the end of it. the miserable service is the reason of this terrible review and i wish to here back from pete and receive an apology.
Been using response for several years now. Always a top class service, reasonable prices, and problems always solved, would recommend 👌🏻
Pete (and son) have always been extremely knowledgeable, reliable, and honest. Quick to reply for emergencies or general servicing - always a top quality service. Wouldn’t want to use anyone else. Thank you :)
From the beginning of the caravan season in March we have had trouble with our boiler and after contacting our usual engineer it was still faulty until today 12 May. After ringing eight numbers from the gas safety web site and leaving messages, no one actually replied to me. I was then recommended by a relative,who lives in Angelsey, to contact Pete from Response as he was brilliant, how right he was! Within 24 hours our boiler was repaired because of something very simple. I can’t thank Pete enough and will recommend him without doubt to our caravan neighbours.
Top marks for a 5* service. Thank you so much Pete for coming out at such short notice and getting our boiler serviced, great to have hot water and heating back on. Very honest and knowledgable man, great communication and reasonable prices. I wouldn't hesitate to recommend Pete at Response Plumbing & Heating.
Still waiting for a reply to my email
Very professional, quick and efficient. Would highly recommend.
Pete was great really helpful would recommend
They are called response and say they reply to email in 24 hrs but never got back to us. Bad name choice
Very happy with the work. Will definitely use this company again.
Completely reliable, demonstrating a first class professional service at all times. To highlight for other potential customers on here...RESPONSE is definitely this engineer's approach to any call out...we have found Pete to be very fair with prices, always prompt and polite. Any task gets completed to a high standard with no hidden extras.
So our boiler pressure decided to drop to 0 today and no other company got back to me and decided to charge a ridiculous rate to sort it out the help from this gentleman was amazing will definitely be getting in touch for the part we need to upgrade the boiler thank you so much
Area
Areas covered
Gwynedd
Opening times
- Monday7:30 AM – 8:00 PM
- Tuesday7:30 AM – 8:00 PM
- Wednesday7:30 AM – 8:00 PM
- Thursday7:30 AM – 8:00 PM
- Friday7:30 AM – 8:00 PM
- Saturday7:30 AM – 8:00 PM
- Sunday7:30 AM – 8:00 PM
Additional information
- OFTEC
- Emergency call-outs
- Commercial work
Also available in Brynsiencyn
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