H D Heating and Plumbing Ltd

We called H D Plumbing and Heating on Monday after a previous company left the boiler filling key in place, which caused water to pour out when we tried to remove it. As we weren’t going to be at the property, this was a real concern. Tom came out promptly the very next day, diagnosed the issue straight away, and replaced the filling key with a much simpler and safer system. He also went above and beyond by fixing a broken catch left by the previous company, who hadn’t even put any screws in, leaving everything out of line. Tom was professional, friendly, and communicated clearly throughout. Pricing and call-out charge were very reasonable. I would definitely recommend H D Heating & Plumbing and will be using them going forward

We have used Tom and his team on several occasions now. His customer service, flexibility and professionalism is second to none. We used Tom most recently in April when we had to get our gas disconnected to remove a gas oven before moving house. Tom’s assistant James identified a gas leak in our boiler and he and Tom identified the problem, sourced new parts, fitted them and made our boiler safe all within an afternoon. We cannot recommend Tom highly enough and will definitely be using his services in our new property.

Fantastic, friendly & knowledgable service. Highly recommend ⭐️⭐️⭐️⭐️⭐️

We contacted Tom at H.D,Plumbing after they were recommended by a neighbour, from the very first phone call we felt confident that we had made a good choice . Tom was polite friendly and professional and when he came to give us an estimate for the work required he could not have given more help and advise than he offered . The date to carry out the work arraigned and on the day Dave and Dan came to our home . Both of them were excellent ,their workmanship was first class and when they left our home was as clean and tidy as it was when they arrived . The polite friendly and professionalism shown by Tom was carried on by he's staff. I can not recommend them enough .

Fantastic company that came to the rescue when we bought a new old house and the boiler failed just before Xmas - Tom and his team made sure we had heating for Xmas and then dealt with a boiler replacement and radiator flushing over the last couple of months. Lovely people, very experienced, trustworthy, no mess and totally reliable, can't thank you all enough.

Jan 2,2025 My heater went out . I’ve used Humberto services before, I called him and as before he came to my rescue. He’s friendly, reliable, he shows you everything he’s abt to do as well as replacement parts. He’s a honest, dependable, he’s a great technician and I would recommend his service to everyone.

Really happy with the timing, teamwork, friendliness and how calm they stayed, even when our boiler was being a pain! Will definitely use again if needed (hopefully not, as our house is warm again now!) and will recommend to anyone in the area.

Have recently had Tom and his team change our heating system to combi boiler with new radiators throughout. They have also been back to remove radiators at various times to enable walls to be plastered. I can’t recommend Tom and his team highly enough, lovely guys, ,and very very good 👍 I have no hesitation at all in recommending Tom and his team, thanks Tom,Dan, Dave and Jamie.

Nan had a nightmare with previous bad service from someone else. It was only a small job that needed doing but Tom was quick to help! She was left extremely happy, and commented on how friendly and helpful he was. Thank you Tom!

Having had a new boiler fitted last year by Tom Hobbs and his team we asked Tom to replace two bathrooms for us. We were delighted with the boiler replacement and were even more pleased by the work done in our bathrooms - they have been transformed. The team are professional, polite and very hard working and the finished result is excellent. They respected our house and ensured the job was completed on time. To say we are pleased is an understatement. Tom is great to deal with and a good communicator. I would not hesitate to recommend Tom and Craig who works alongside him.

It’s been just over a week since Tom and his employees James and Matt fitted our new boiler what a joy waking up to heating that works ! Tom was recommended to us by friends who had used him to supply and fit their new boiler. So pleased they did right from the initial meeting through to the installation of the boiler Tom and his team were excellent, nothing was too much trouble even rerouting our pipes , all the old components were removed, any mess hastily cleaned up, The quality of the work was top notch and it was all done at a reasonable price, We would not hesitate to recommend them.

Can’t recommend these guys enough: Smart, swift, reliable, clean and friendly - we’ve known and used H.D. Plumbing’s services for over a decade (both professionally and personally) and Tom and his crew has always given us a perfect service at sensible prices (as an example: we contacted yesterday to say our toilet wasn’t flushing: his guys were round, the toilet fixed and cleaned, and the bill paid - all by the end of the same day!)

Really friendly, clearly explained everything great service would highly recommend them

Tom and Craig have completed a fabulous Bathroom refurb for us in time for Xmas. They work fantastically together and possess all of the qualities so often missing with today’s Trades. Honest, assiduous, clean, knowledgeable I cannot recommend them highly enough. As a consequence of doing a complete heating system change and the bathroom, they will be doing our kitchen in the near future

I cannot recommend Tom and his fellow engineers highly enough. We had a problem with the first floor central heating not working properly, and two young, extremely helpful and polite engineers came to wrestle with the problem. In the end, the fix was very simple and because of that, we were not charged for the work. Obviously, that won't happen every time (!) but I would have no hesitation in recommending this excellent firm or calling them out again in emergency. Such considerate and top-class service is rare nowadays and we were very glad to have had them recommended to us by a neighbour who had also received brilliant service.

Complete replacement of central heating and hot water systems (Boiler, cylinder, tvr's, radiator etc) We were not looking forward to this. It was however a genuine pleasure to work with Tom and his team. They were professional, meticulous, and very much aware that they were working in somebody's home. Nothing was too much trouble. We have no hesitation in recommending them and will be using them again

In many ways our bathroom was a disaster – cheap, badly planned and it leaked. We were recommended H&D by a neighbour. Tom, Craig and team rose to the challenge of remodelling our cross channel ferry sized en suite to great effect. Planning was swift and backed by detailed (accurate) estimates. However, it is their “operation” and on-site professionalism that differentiate H&D from our past “building” experiences. Their schedule is an agreed plan of work not a vague promise: changes clearly communicated and amended. H&D tidiness was exemplary and disruption to home life minimal. Their quality of work and consultation on issues: first class. End result we have a fabulous en-suite that weirdly due to good design and execution seems bigger. We can H&D recommend unreservedly.

First class service carried out on my gas boiler. Have used other companies in the past but would certainly use HD Heating & Plumbing again and highly recommend them. Very professional, polite and punctual!

HD Heating have recently completed a substantial project for us spanning around two weeks, namely: complete stripping and renovation of our en suite bathroom; modernising our old hot water system by converting it from “vented” to “unvented”; and flushing our central heating system. We could not be happier with the various outcomes and here’s why: 1. Tom and Craig conducted a thorough reconnaissance before hand, taking careful note of our preferences but also nudging us in the right direction as to the art of the possible. The shower cubicle and fittings that they sourced on our behalf were very much what we would have chosen. 2. We did not obtain any other quotes for the work but sensed that Tom’s figures were reasonable for the substantial amount of work involved. In the event, although the jobs had taken slightly longer than anticipated, the final bill was as per the original quote. 3. Tom, Craig and the rest of the team were a delight to have in the house. Every inch of vulnerable carpet was protected by special sheeting, they brought their own hoover and all tools were neatly stowed at the end of each day. Further, each team member seemed to treat the job in hand as if it was for their own home. 4. The workmanship – particularly the tiling and attention to detail of the final finish is of very high order. Needless to say, they come highly recommended. Mike & Patsy Brumage

Excellent company and very professional, Every detail from start to finish completed as agreed

First time we have used HD Heating and Plumbing Ltd and we are thoroughly impressed. From the moment Gary arrived (bang on time) he was friendly, covid safe and very knowledgeable. We had problems with poor shower/bath drainage, a broken toilet flush and broken thermostatic shower bar. Gary identified the problems, rectified the drainage issue and said new parts were needed for the other 2 jobs, which he would source and call back later that day to let us know when available. He called back saying they’d be in stock on Tuesday and by Wednesday, Tom called round to replace both faulty parts. The communication from both Tom and Gary was brilliant, they did what they said they would and when they said they would do it. Might seem an obvious thing, but we have been let down many times by trades people so it was a refreshing change to deal with such professional and nice people. I would highly recommend HD Heating and Plumbing Ltd and will definitely use them in future. Thanks both. Jack

Excellent professional and friendly service, I would thoroughly recommend this company.

HD Heating and Plumbing upgraded our elderly central heating system and installed a new gas boiler. Tom and Dan completed this work with great care and little disruption. I have no hesitation in recommending this company. Tony Wolfe

I have used HD Heating and Plumbing for 6 years. I have always found them professional, polite and the a pleasure to deal with. The work carried out, whether a boiler service or full bathroom renovation, has always been to a very high standard.

Tom promptly answered our call for help when our boiler would not work and arrived within the hour. He subsequently fitted a new boiler for us a couple of weeks later with his work colleague James. We cannot praise them highly enough. They are hard working and completely reliable and worked tirelessly all day on the installation until they were satisfied every thing was working ok. We would thoroughly recommend them to anyone who needs work done promptly and efficiently. They were a delight to have in the house.

A 5 Star rating is not enough for HD Plumbing and Heating. Tom and Gary are plumbing magicians! Their in depth knowledge of heating systems is extraordinary, they are able to isolate problems and carry out remedial repairs with absolute professionalism. Their service is prompt and reliable and I have no hesitation whatsoever in recommending them. Do make HD your 1st call..... Anthony & Marilyn (Broadway)

Boiler stopped working this week. Searched online for local heating and plumbing engineers. Came up with 5 companies, rang them all, left messages for urgent service. Surprisingly only one company, HD Heating & Plumbing, returned the call. Tom arrived the next morning and soon diagnosed and fixed the problem. I know who I'll be asking to service my boiler from now on. When home heating is not working it is great to get a quick response.

There's nothing I can possibly add to the swathe of 5 star reviews, so I'll will add another just to further convince you! Tom first came round to service our boiler a while ago and what a breath of fresh air; after several years of BG service engineers, he was a delight to let in. The difference in attitude and professionalism were immediately obvious. Here's a local guy doing lovely, tidy work that you can stand back and be happy to pay for. Tom is guaranteed to continue being the first call I make for any plumbing or heating issue each and every time. If you want someone to look after your job with care then call H.D Heating and Plumbing. Tom is your guy.

I called HD Heating & Plumbing when we could smell a gas leak in the kitchen of our property in Honeybourne. They booked an appointment for an engineer to attend within 4 hours of calling them. Their engineer arrived ontime and was very professional taking all neccesary Covid precations when entering our home. The gas leak was quickly diagnosed and repaired all for a very reasonable fee. I wouldnt hesitate to use them again in the future or recommend them to friends and family for any future plumbing and heating repairs.

We bought our house in Cheltenham in May knowing we needed a new main bathroom and rapidly discovered that our en-suite was electrically unsafe. On recommendation, we contacted Tom and asked him to design and install new bathrooms for us. Tom and Craig (CMN Tiling) provided the design, the bathroom expertise, the professionalism and the attention to detail. Excellent electrical support was provided by Johnathan (McGuinness Group Ltd). What a great team! Fabulous outcome, a great team, lovely people, absolutely recommended. If you are looking for a high quality job, look no further.

We’ve had Thomas and the rest of the HD Heating & Plumbing team round on numerous occasions, of which they have gone above and beyond each time. They offer a welcoming, professional service and take great pride in their work which is always appreciated. Whether its fitting a new radiator or just resealing a bath it’s still done to the highest of standards with no mess left afterwards! I would highly recommend using them for their heating and plumbing services. 🚽🚿🛁

Had our boiler serviced today (11/09/2020) Tom was very prompt, extremely knowledgeable and very informative offering lots of advise for future maintenance. Great service all round... extremely satifed customer!! Marcus

We’ve had Tom and his team from HD Heating & Plumbing back again , This time to fit a few vertical aluminium radiators , really impressed with the workmanship and the radiators. Thanks for the Advice Tom were really pleased we followed it and went ahead . Once again a very good and clean job well done . We would and have fully recommended you and the team at HD heating & plumbing . Thanks and will see you on our next job .

Tom and his team are a breath of fresh air! They are efficient, careful and reliable. They recently fitted a new boiler for me and I'm delighted with it. It's a great thing to have plumbers you can trust to do an excellent job and not charge over the odds. Highly recommended.

Just a quick note to praise Tom and the team for a great service in replacing my boiler. He came recommended by a friend and I’m glad I chose to go with his company! He’s really friendly and trustworthy plus the aftercare support has been a lovely personal touch. You won’t be disappointed with Tom! Cheers

Tom is the best around!!! He’s saved us on numerous accounts with plumbing issues and just this week a last minute boiler replacement. Such a professional manner and easy to work with. I completely appreciate his professional opinion every time and feel confident to leave him to get on and do a great job. Tom has also done lots of work for my family and my work place.. wouldn’t use anyone else. Only the best!!! Thanks always x

Can’t recommend Tom and his team highly enough. We had a boiler crisis right as the weather started to turn and Tom was rapid to respond and offered honest, expert advice. Luke and Gary did a fabulous job of installing in quick time and great blokes to have around. We’ll definitely be using HD Heating again. Thanks guys for a good job.