Ultra-warm Ltd

Charlie from Ultra-Warm fitted a room thermostat and a heated towel rail at our property. He did a really good job and was polite, friendly, professional and tidy. We used this company a year ago to replace a cylinder and they service our boiler annually. We have always found them to be reasonably priced and reliable.

Always a professional company that show up when they say they will, and do the job they say they're going to do. Rare these days!

I have dealt with Ultrawarm numerous times over the past six years. Their engineers have always been professional, prompt, great at their job, and a pleasure to deal with. I highly recommend Ultrawarm.

I haven't had any work carried out yet but had Darrell call to give me a quote to replace the oil boiler he was really friendly and knowledgeable excellent service.

Thank you for a worry free boiler service. I will be using you again.

First class service very polite and professional

Cancelled on us at short notice twice. Engineer left a valve off under boiler on a Friday afternoon service leaving us with no heating or hot water for the weekend as they have no weekend emergency number.

We have used Ultra warm multiple times, and are so impressed with their services ! Polite, professional and come out quickly!

Ultrawarm are brilliant. Always super quick call out. Always professional, super friendly and always accommodating to my home working schedule. Thanks so much for your services, I only use this company now. Highly recommended!

Very professional,would highly recommend to anyone who needs any type of heating work carrying out.

Gary was polite, efficient and kept things clean, he helped me with sorting out how the heating system worked as it's a new house. Highly recommend.

Having had an appalling experience with the countries largest Gas Service providers over the last few years, we are delighted we’ve gone local and signed up with Ultra Warm. Friendly easy to contact staff and just had a thorough service of our boiler by a competent friendly and helpful engineer. All at a great price.

Absolutely brilliant had trouble with my Worcester boiler contacted ultra warm engineer came out fixed the problem .Also with regard to covid no worries wore mask all time he was here so well done ultra warm definitely will use them from now on and price was really good to .

Brilliant service all round. Phoned Monday morning to book an appointment, by 1pm that day the engineer arrived, quickly diagnosed the fault and rectified it within an hour. Engineer was polite & professional, whilst observing social distancing guidance. Clearly explained the fault and the work carried out.

Professional friendly service. Turned up on time, promptly found the problem and fully explained issue. Highly recommend.

After quite a few years of having ultra-warm ltd servicing my boiler, and being happy with it. I can honestly say I will never use them again, after the damage caused by a bad service engineer. My boiler was left leaking water from the condenser pipe and leaving the place smelling of oil fumes. The leak damaged our wall. Which they will not accept responsibility for. The water leak was rectified. But two engineers later, the fumes are still bad. They cant fin an issue . So are expecting me to pay just short of £500 to have 3 things replaced, on the possibility its one of those causing the problem. The original engineer has had his marching orders. So Ive been told. Im now left with a stinking boiler and water damage. Im gutted that they are treating me so badly.

We are absolutely thrilled with the work carried out by Ultra-Warm. We live in an old house and needed to have the rather inadequate heating system completely upgraded. This included a new boiler, new pipework and new radiators. Ultra-Warm gave wise advice throughout the process and worked incredibly hard whilst on site. It was nerve-wracking committing to such a big job, but we needn't have worried, as we were in experienced and capable hands. What a relief! I wouldn't hesitate to recommend Jeff and his team... especially Chris who carried out the whole job for us and always went the extra mile. Thank you!

Needed my boiler repaired the lady said someone would phone me back.THEY NEVER DID

I wouldn't go anywhere else to get my Aga serviced.

Rude, unprofessional staff

Great service , helpful staff and engineers.

Thank you Ultra Warm! 👍🌟Robin and George 😊 what a lovely team! Fitted a new Worcester Boiler and oil pipe out to our tank. Three days work, arrived on time and kept the work area clean and tidy. We are now toasty warm and ready for winter! I can't fault them. Highly recommended. Thanks also to Julian and the office team all email answered promptly.

Gary was helpful and serviced the boiler efficiently.

We needed a new boiler, have it relocated and be here the same time as the gas company. We had very efficient service from the start, always called when they said they would and all round reliable. The heating engineers were very tidy and professional and did the job with minimum fuss and impact on us. Highly recommend.

Rude staff. Avoid

I called Ultrawarm because our bolier failed. They told me that an engineer would be out the same day but they did not arrive. I called them in the afternoon of the following day to be told that they had had a number of breakdowns that would take priority over mine. They could not tell me when they would come out but they hoped it would be within a week ! They should have called me to let me know as I was waiting for them. Ultrawarm has failed us and couldn't even be bothered to keep us informed. Very very poor. Avoid.

Very nice staff. Great service

Above the call of duty. I had a problem with my vehicle today and was stranded at the side of the road waiting for the RAC to come and fix it. A charming man driving an Ultra-Warm truck drove past and then returned to ask if he could assist me. I am elderly. For many years it has always been obvious to me that those who work for a company make the company. For this gentleman to have shown such an act of consideration to a stranger shows that this company cares about its customers. They are now at the top of my list for when I need a gas service. And for the good samaritan who did not pass me by I say THANK YOU!