Baileys Heating Company Ltd

I’ve used Bailey’s Heating Company on a number of occasions now to assist with some of my projects. The office team are always polite and organised & all engineers I have encountered have been knowledgable, prompt and meticulous. I would highly recommend.

Promised us a slot between 8 and 12, we phoned at quarter to 12 as nobody had arrived. Receptionist was rude, told me she spoke to me when booking and definitely said 8 til 4. Me and my partner both heard her say 8 til 12. She then kept talking over me 'I definitely would've said 8 til 4, you must not have heard me'. Also offered no ETA other than repeating the engineer would be there 8 til 4. Just another way of telling me she has no idea where her engineers are or that she doesn't care. Either way really rude and unhelpful receptionist. Tyler and Oscar who arrived to fix the hot water have bumped this review from a 1 to a to 3 by providing 5 star service. Both polite, fixed the fault on the spot which was the 3 way valve. Worked very clean, left no mess at all. Could not ask for more from them. Brilliant. Overall a 3/5 if BHC sort out their rude receptionist (I have seen more reviews on here regarding this issue) then they will be a 5 star company in my eyes.

Sent over and absolute jobs worth who took a call on the landing and woke the baby up.

A big "THANK YOU" to James. I forgot all about my heating safety check this morning. JAMES phoned, when he couldn't get in. Waited until we could organise entry, Sorted everything out, replaced the batteries in the sensor, what a star.. well done James.. someone give him a pay rise .. he deserves it. Brilliant customer service.. Baileys Heating have Brilliant staff. Thank you

Very, very rude receptionist she cut the phone while I was still speaking. I do not recommend this company disgusting behaviour. I did not get her name but she should be fired.

Just had a new boiler and pump installed at our home, Bailey's Heating Company were recommended to us by our son who had previously used them. We were kept updated about installation by the lady in the office. Matt and Oscar arrived promptly at 8am they respected our home using dust sheets, we went out for a few hours leaving them to get on with their work, Matt gave us a ring when they were almost finished and waited to show us how everything worked. I can honestly say you would never know any work had been carried out the place was left spotlessly. I would highly recommend

So grateful to finally get my water and heating system working properly after over 4 years of problems following a poor installation from another company! Had several engineers from different companies over the years saying they couldn’t even find a problem and disregarding my observations… Mark from Bailey’s was here only an hour and managed to work out the problem and resolve it. Can’t be happier to have this stress removed and things back on track!

Baileys are excellent and done lots of work at my property, the girls are great on the phone and get the jobs sorted and the engineers I’ve had are brilliant, Eric came today and sorted the heating out and he’s top notch and a terrific fella aswell and 💯 on the ball with his work . So glad they are here for any probs I have . 10/10 Many thanks Mr Adam Peach Stacey bushes

Lied about me making an appointment, completely unprofessional, uncaring,I would never book them.

Fantastic service from the team at Baileys. Staff are friendly and helpful. James, the engineer who fixed my boiler, was professional, on time and answered all of my questions. Top job, thanks guys!

Bailey's Heating Company Ltd came to service my heating system today. They did an excellent job and I would definitely recommend them. They arrived on time, were polite and friendly and left the house very clean.

Annual boiler service and safety check. Prompt, polite and on time as ever. Always professional and easy to deal with.

I have used BHC at previous property to install boiler and they were as professional as always. On this occasion they serviced our boiler, on time, efficient and knowledgeable. Highly recommend.

A very professional installation of a boiler and two new radiators. The team were very punctual, professional, polite and friendly. They cared about our opinion of their installation and really took pride in their work. Can't recommend them enough.

I've used them twice so far, friendly customer service, quick response, my boiler got fixed without delay or any issue, very happy overall and would recommend them.

Always reliable , thorough service of boiler and safety checks . Friendly and efficient. Thank you .

Having used this company to install my new boiler a year ago it made sense to use them for its yearly service. They made the process of booking simple and their polite, professional engineer attended within time slot and carried out the maintenance. Recommended

BHC are a great firm. Friendly, helpful, efficient, on time, great value. Highly recommended.

Professional & helpful. Showed care and consideration.