S&D Banks LTD
4.6(31)Basildon • MCS • RECC




About
S&D Banks LTD is a heating engineer based in Basildon, covering Essex. They offer free quotes and are public liability insured. Customers say their staff are friendly and polite, the work is professional and thorough, Richard's service is helpful and attentive, and the work is left tidy and clean.
Reviews
4.6
S&D Banks LTD is a family-run firm that customers use for boiler servicing, heating repairs, plumbing, bathroom refits and heat pump and air conditioning installations. Richard is named in many reviews for boiler servicing and heating repairs, with reviewers describing him as friendly, helpful and thorough. One reviewer said a heating fault was diagnosed within an hour of calling, and another said heating was restored within 24 hours. Several reviewers praise the team for being polite and tidy and for explaining the work, and one reports a bathroom refit finished quicker than expected. One reviewer reported a cancelled appointment after seeing the van drive past, and another mentioned the firm is not available at weekends.
I would like to say what a polite, friendly young bloke Alex is. This is the second time he has helped me out. He is a credit to your Company.
I shopped around a lot when getting quotations for converting my old boiler to a heat pump and once S&D Banks had visited, they were an obvious choice. Really professional and knew how to correctly design a heat pump system to work efficiently. I had a Valliant AroTHERM Plus ASHP fitted and Dave and the S&D Banks team done a really nice job. Tidy pipework and a thorough installation and commissioning. I'd highly recommend S&D Banks if you're looking for a similar heat pump install.
As an eighty seven year old person, when the heating isn’t working during a cold period, it can be serious. That’s what happened yesterday to me. However within one hour after my call to S&P banks Richard came and diagnosed the problem. I cannot thank Richard and the staff at s&dbanks enough. Very well done lads. Fred Dick
I have been a customer of S&D Banks for a number of years. They service my heating, have installed a new boiler and more recently, installed two air con units. One upstairs and one downstairs and the 2 cooling fans outside. All work is carried out professionally, costs provided upfront, the team work cleanly and are friendly. They are responsive on email requests.
What an absolute pleasure S&D are to deal with! They came out to look at my 93 year old Nan’s boiler because the radiators weren’t getting hot and Richard fixed the problem in 10 seconds! We felt a bit silly because it turned out she hadn’t put the temperature on high enough(!) but Richard was lovely and refused to charge for the call-out. It’s rare these days to deal with such a kind and compassionate company so I highly recommend them.
S & D Banks installed our Hive unit. They were very professional, knowledgeable and completed the installation efficiently. Would recommend!
Great team from booking to updates on arrival time to onsite working.. Eliott & Alex did a great job
Quick response time, restored our heating within 24 hours of the call. Fantastic service and super friendly and helpful. Highly recommended.
Recent boiler service in Billericay by S&D Banks. Easy to make the appointment at a time and day convenient to myself. Service was professional and thorough, and great advice given. Highly recommend.
We had a new boiler installed by a friendly, helpful team and were impressed with the work and time frame provided. We had some teething issues, which were dealt with over a few extra visits to ensure we were up and running correctly and the engineers were very attentive and helpful. The only drawback is non-availability on weekends.
Excellent Boiler service by Richard from S & D Banks last week (who also installed this boiler a year ago). Thorough job completed with friendly interaction and explanations. Would highly recommend.
We had a boiler which was leaking some water and phoned and left a message late on Tuesday night. On Wednesday morning we were contacted and were told that someone would be with us that day. We were warned of a £70 call out charge which was the sort of cost we had expected. Richard arrived within the hour and (for him) it was an easy fix. We then went to pay but Richard said no need and then left. We regularly have our boiler serviced with S&D and always go to them with any issues we have but we were very happy with the fact that our loyalty seemed to pay. There are not many Companies, in my opinion and experience, who waive a call out charge just because it was "easy" so well done S&D Banks and many thanks to Richard
Excellent service as always fixing a problem with the heating and hot water as well as a leaky tap - would definitely recommend
As usual a great and friendly service from Richard, who came today to do the annual check on my boiler. Never had any problems with this company, which I have been using for the last few years. Would highly recommend.
S and D Banks have maintained our plumbing and electrics for the last 10 years. We highly recommend them.
Fantastic service. Problem I had was dealt with quickly and efficiently . Wouldn’t hesitate to recommend this company.
S & D Banks have just finished refitting our bathroom and we are so pleased with the results. Everyone who worked on the project was very polite and helpful, and they all worked incredibly hard to complete the job much quicker than we expected.
Boiler serviced by Richard. He was quick, efficient and very helpful whilst dealing with a couple of other minor issues.
Richard has been servicing my boiler for over 10 years. Always friendly,, thorough and efficient.
Fantastic service. Richard is always so helpful and professional
I have used the family run S&D Banks for many years now (mainly Richard, who is excellent) for annual boiler/gas fire services and all other gas/plumbing requirements. I've even had a new boiler installed by them, and this company has never let me down, always provided an excellent service and at reasonable costs. Highly recommended!
Have used S&D Banks for a few years now for our boiler service. Have always been really pleased with the professional job Richard has done.
Put in a lovely bathroom for my mum, even managing to get the shower low to the ground so she didn't need a step being post surgery. A friendly, helpful family run business.100 per cent would use again.
A big thank you to S & D Banks who installed a lovely new bathroom for my mum in her flat. They were very reliable, did what they said they would do and were unfailingly polite. In particular, Suzanne in the office was a delight to work with and followed up on every request. What was especially impressive was their after care. Like most projects, there were a couple of glitches which S & D Banks went over and above to address.
A good efficient service is provided by this company.
Very poor service. Given a time slot, to be called 15mins in to cancel due to sickness. I accept this happens, however, had I not just seen the van drive past my house, slow down, check the number then drive off I would have accepted it. Clearly they didn't fancy the job. Total waste of my time.
This company is simply incredible in every way! They COME WHEN THEY SAY THEY WILL... ON THE DOT! They fix the problem no hassles! They are professional, polite, tidy & clean. We simply cannot rave about them enough 💫🤩✨ Well done & THANK YOU very much for all that you have done for all our heating issues. ✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨
I had a problem with my underfloor heating for more than 6 months, Thanks to Mr banks the problem was resolved within 2 hours, he is reliable, honest and trustworthy, highly recommend.
Area
Areas covered
Essex
Opening times
- Monday8:30 AM – 4:00 PM
- Tuesday8:30 AM – 4:00 PM
- Wednesday8:30 AM – 4:00 PM
- Thursday8:30 AM – 4:00 PM
- Friday8:30 AM – 4:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2018
- Gas engineer
- MCS NIC-601487
- RECC
- Free quotes
- Public liability insured
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