Premium Heat Ltd
4.8(63)Banstead




Reviews
4.8
Oli carried out my regular maintenance for the gas devices and ticked all the boxes; he's available, on time, personable, competent and reasonable. Highly recommended.
Oliver is superb! Wonderfully efficient; mark my words, he will diagnose your issue with zero fuss and with impressive speed, he’ll then fix it in the same manner. We’ve used his services twice now and he will now be invited back to service our central heating and hot water on an annual basis. Without providing comparisons, he was well under any other quotes we received and I genuinely recommend him without any hesitation . He’s also a genuinely nice guy! This is the standard all should aspire to……
Highly recommended
I recently had my boiler serviced by Oliver and was very pleased with the service. Oliver was professional, friendly, punctual, and explained everything clearly. The work was carried out efficiently and to a high standard. I would definitely recommend Oliver to anyone looking for a reliable and professional boiler service.
Excellent service at short notice. Capped my gas so I can now use hot water again. Also fixed a leaking pipe, and radiator. Will be using Premium Heat again!!
Excellent service from Oliver, new kitchen Hob installed neatly, quickly and safely. I can recommend his services.
Oliver was very professional, communicates well and clearly, is efficient, punctual and fair priced. He helped me replace a section of the gas pipe that was bent and was unsafe and I'm very happy with the result.
Very punctual, helpful and friendly. I don’t have much knowledge about radiators, so I really appreciated how he took the time to explain the issue rather than exaggerating it or recommending unnecessary work. What I initially thought could be a bigger problem turned out to be a much simpler fix, and he charged a fraction of the price I was quoted by others. Really honest, professional service. Would definitely recommend.
Ollie came and did the job on the spot. Gave a good price.
Great service, professional and reliable. Everything was done quickly and to a high standard. Highly recommend!
I had boiler issues and Oliver sorted it out incredibly swiftly. Would definitely recommend!
Oliver diagnosed and fixed a leaking toilet in minutes. An easy job for him but he was honest, polite and punctual. Will use again
We used Oliver to disconnect and reinstall our gas cooker due to moving house. Excellent availability, reasonably priced, professional and clean. We would highly recommend Oliver’s services to friends and family!
Oliver installed a new gas hob for us and was great - spot on comms and installed without any issues whilst we were working. Would highly recommend.
Olly came and did a radiator replacement, he was very quick with his quote, fitted the job in quickly and was clean, tidy and professional. Would absolutely recommend to all!
Very good service by Oliver. Quick and reliable.
Olly was so helpful, diagnosed the fault straight away and fixed it swiftly
Oliver was quite frankly, wonderful! Prompt response to my job request, came on a Saturday morning, quick and efficient and fixed botch jobs from previous owners; good workmanship, friendly and very reasonably priced. Have added him to my phone book and will definitely be calling on him again! Would definitely recommend
I have had the pleasure of hiring Oliver on several occasions, honestly what an absolute gent! His work is second to none. Highly recommend Premium Heat Ltd, if you need a plumber or heating engineer look no further *****
Oli and Jack from Premium Heat did a very good job fitting my boiler. I was visited for an inspection and quoted with a fixed price for a replacement. Oli arrived on time, took the necessary measurements and made everything clear from the outset. On the scheduled day he arrived and carried out the work professionally and efficiently. They even moved the boiler to a better location which they did not charge me extra for. Very happy and would recommend.
Excellent work and honest charge, disconnecting old gas pipes from the meter to the fire places and placing a new line going only to the kitchen. Satisfy with the job as I requested with no issues. Thank you
Amazing service! Our heating system broke just two days before Christmas, and Oliver came to our rescue. He diagnosed the problem quickly and even managed to source spare parts for our 20 year old boiler. Professional, efficient, and incredibly helpful at a stressful time. I would thoroughly recommend Oliver to anyone looking for a great plumber. Written on behalf of Brian Tonkin.
After advertising my job to have my boiler serviced, a gas safety certificate and to check on a noise my boiler was making. Olly from premium heat was the first to reply and it was a Saturday night, he was the first to price the job and the first to give me his availability. He had a vacancy for the same week so I didn't have long to wait for my work to be done. He turned up bang on time got straight to work and the job was completed in an hour despite the obstacle of being unable to take the boiler cover off at first. Highly recommend
Absolutely brilliant service from Oliver. He fixed my boiler quickly and efficiently, and made sure everything was working perfectly before leaving. Very polite, knowledgeable, and trustworthy. If you need a plumber you can rely on, Oliver is the one! Highly recommended
We used Premium Heat for the first time last week. Oliver was very helpful in answering my initial phone call and suggesting what the issue might be. He attended a couple of days later to fit a new pump for our central heating system. The job was completed very professionally and at the price I had been quoted. I particularly welcomed the follow-up call from him two days later simply to check that all was ok. It was! I would thoroughly recommend Premium Heat.
Oliver and his team fitted a new radiator for us. They are very professional, friendly, flexible and good value for money.
Serviced my boiler and fixed the faulty filling loop at no extra charge. Very neat, tidy and organised. Would recommend!
Excellent service, fast response and very reasonable cost. Will be using going forward and recommending where I can
Very professional, worked very hard on the job, they were available for an emergency too, nothing is too much trouble with Premium Heat. They provide an outstanding service. Will happily deal with them again. Great company to work with.
Oliver is dedicated to giving a good customer service. I am extremely delighted to find a company who cares & not here just to take peoples eyes out. There should be more businesses around like Premium Heating who have built up their customers from hard work, fairness & honesty. Its a very simple business ethic which seems to have been pushed aside with lots of companies.
Oliver arrived within the agreed time. His charges were reasonable and upfront. He worked quickly and efficiently and explained what he was doing. I have already recommended him to a friend.
Appreciate Oliver for doing a boiler service for me on the same day and checking the boiler water pressure. Easy to deal with and very helpful.
We’ve used Oliver twice now and on both occasions have been delighted with him!!! He’s efficient, kind, communicative, extremely knowledgeable and on the second occasion which was an emergency, moved heaven and earth to get to us as quickly as possible. I won’t use anyone else now and strongly recommend you give him a call!
Look no further. My oven fit turned out to be a challenge and potentially impossible but Oliver percevierd and sorted the problem. 5 star+
A really good service all round. You can tell as soon as you speak to him, great guy, upfront, does what he says, can't really ask for anything more. Top marks
Oli came for a boiler service - he’s very competent- found a leaky gasket in the burner - replaced it - straight talk and courteous - highly recommend
Oliver has provided a surprisingly good service. I was extremely happy at the end, he made my day. Not only he has fixed the issue with my boiler, but also managed to fix another long standing issue I had with the boiler that no one was able to fix before. Perfect service thanks Oliver
Great service , will recommend Oliver , very professional
Oliver was great! He called me to let me know he was on the way. He was very polite and friendly. He got on with my boiler service and was happy to give me a couple of quotes I asked for, for new radiators. His work was clean, tidy and professional. That same evening I received my invoice and certificate, by email. My boiler service was good value and I wouldnt hesitate to use his expertise again.
Very fair pricing, professional and efficient service. The whole process was smooth and I’m very satisfied. He is also polite and pleasant to deal with. Highly recommended!
Oli is professional, patient and polite. Very sensible and trust worthy. Came on time, organised and did a very neat and tidy job. Changes in client needs didn’t phase him and not messing about with quote - the price was the price. Good stuff; will be using again.
Thanks to Oliver - my problem radiators are not a problem anymore and my boiler programmer now works. I received good advice on the boiler and thermostat. Recommended and I would use Premium Heat again.
Recommend. Knowledgeable guy, and great at problem solving. Issue with my central heating resolved. I felt the job was reasonably priced too. Thanks!
Prompt communication and transparent pricing, Oliver was friendly and understanding (especially with a mishap with the invoice). Would thoroughly recommend.
Couldn’t put a fault on there work very polite people there was no excuses where others have made in my situation they got the job done in the time they said they would I would defo Recommend using them 😁👍
Had a great service provided by Oliver. He was professional, timely and helpful during the whole process. Highly recommend.
Oliver was fantastic and very efficient in the work that was done! Thank you
Oliver gave an upfront quote and was very efficient. He communicated well and arrived bang on time. Recommended.
Premium Heat were very professional throughout helping an elderly neighbour. From start to finish they were working hard and very supportive. Cannot fault them and their kindness and help shown. They went above and beyond.
Prompt, efficient service with a smile. Highly recommend Ollie.
Oliver did a great job replacing our leaking kitchen tap. He came round to assess the job, then sent us a range of options for a new tap to choose from. He arrived promptly and worked really hard overcoming a few unexpected issues which he resolved to prevent any problems in the future - which he included in the price he had quoted! He also sorted out a leaking radiator for us. Oliver is polite, friendly and efficient and explained everything clearly. We would definitely use him again.
Really pleased with the service I received today. The engineer was prompt, polite and helpful. He did a great job carrying out remedial safety work to my boiler and flue. Highly recommended, thank you.
Oliver is a credit to the industry. He came in to give a second opinion on my boiler and ended up saving me £900! He clearly loves what he does and he explained the situation very well and gave me knowledge to take forward with my boiler! Genuinely excellent bloke and happy to recommend to anyone and everyone
Ollie was brilliant! He responded to my request the same day, arrived promptly, and got straight to work replacing my old gas hob. Super knowledgeable, courteous, and professional throughout. The job was done efficiently, and he made sure everything was perfect before leaving. Highly recommend – top-notch service
Very quick and good job. Highly recommended.
Highly recommended. Oliver was very accommodating and knowledgeable. Supplied and fitted new gas boiler promptly, he carried out his job professionally and efficiently. Delighted.
An elderly gentleman in our church had a leaking pipe in his loft causing issues in the house. Gave Ollie a call on Father’s Day & he came out as soon as he could. Unfortunately it was a lead pipe that had split on a bend so he was unable to do anything at the time & his work schedule dictated that he would not be able to do the work for nearly two weeks. This meant no water in the house during this time.He came back to me about an hour later to say had spoken to a mate who did lead pipe work who told him what he needs to cap off the pipe & get the water back on, he did this because he said he couldn’t leave this man without water for that long. He will do the work tomorrow afternoon. That is incredible service & deserves a five star review.
The Same morning I sent email request to premium heat they contacted me and the job was booked for same week. Really quick replies and answered all questions, not only was the price really good but they also advised me on how to save money, On installation day the engineer arrived at time promised, all floor & surfaces were covered, tidy workplace and cleared up properly before leaving! All the staff I dealt with were polite, friendly and helpful. No hesitation in recommending this company 10/10
Brilliant cannot recommend enough top engineer Would call again
Very polite and reliable… very clear in what he was doing and tidied up after himself. A genuine nice guy who knows his stuff - much recommended
I have nothing but good things to say about Premium Heating. Ollie is a lovely man and made sure I understood everything he was doing and made sure I was happy throughout the whole process. I have recommended him to everyone I know and I will definitely be using him again! Best prices in the area too! I couldn’t be happier thank you so much!
Premium heat are a pleasure to deal with from start to finish. I couldn’t recommend them enough. They are reliable and efficient! The issue with my boiler was diagnosed quickly and I was kept informed at all times what was needed to get the issue fixed. Ollie is knowledgeable, professional and put my mind at ease. I’m so glad I found someone I can trust and I will definitely be using Premium Heat again. Thank you!!
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