Tweeds
4.8(233)Ballylumford • OFTEC




About
Tweed Fuels T/A Tweeds is a heating engineer based in Ballylumford. They supply heating oil and provide boiler and tank work for homes and businesses. Customers say their staff are friendly and helpful, deliveries are prompt and reliable, and their tank and boiler work is professional. They are listed with OFTEC as an installer.
Reviews
4.8
Tweed Fuels T/A Tweeds is described by many reviewers as friendly and helpful, with several reporting prompt or same-day oil deliveries and competitive prices. Reviewers also praise oil tank replacements and boiler servicing, including clear explanations and tidy work. One reviewer reported a poor-burning batch of coal nuggets, another said a booked oil delivery did not arrive within the stated five working days and the order was cancelled, and a third said a paid online oil order was not fulfilled at the quoted price after the price rose.
Great customer service and prompt oil deliveries. Well recommended company for heating oil
Called in for LPG Cylinder for camper van, great price but mostly I'd like to thank the incredibly friendly and very helpful staff, thank you so much
Purchased a new oil tank. Terrific job, from Simon at the beginning explaining the various options we had for repositioning the tank to the guys at the end finishing in one day, cutting the old tank up for removal and taking the old base material away. Very painless process.
Firs class company. No complaints
Never had any issues with this firm, always friendly, polite and helpful.
Easy to order fast delivery. And always a good price!
Have been using Tweeds for 20+ years. Always guaranteed to receive excellent service at competitive prices
Very efficient delivery.Great customer service.
Excellent delivery and customer care as I was at work respectful of the property
Been with Tweeds for 13 years now. I was able to set up an account with them which is a fantastic way to make payments easier! First class service 5*****
Great price and excellent service. Will definitely use Tweeds again.
The oil tank replacement was very well organised and the guys made the switch with little fuse and to a very high standard. I would fully recommend using Tweeds for such work.
Been with tweeds for years and never once had bad service. Always 5*
We’re so glad we chose Tweeds Fuel – the service has been absolutely outstanding. From the very first enquiry, the team was professional, friendly, and went above and beyond to make sure everything was straightforward and stress-free. Deliveries have always been prompt and reliable, and the quality of the fuel has been excellent. It’s reassuring to deal with a company that values its customers and consistently delivers such a high standard of service. We wouldn’t hesitate to recommend Tweeds Fuel to anyone looking for a dependable and trustworthy supplier.
Speedy, efficient, friendly delivery service and a very competitive price!
Bought a patio heater from Tweeds and customer service was first class. Gave good information, helped me choose the right one, and delivery was on the exact day they said. Would definitely buy from again.
Always on time and best pries around!
Always get our home heating oil from Tweeds - competitive on price & reliable. Recently got an oil filter changed & full oil burner service. Happy with the work completed by Tweeds staff for a reasonable price.
I found the service excellect, professional and very helpful. No firm quite like Tweeds
Was really satisfied with the prize and the staff professionalism. Sallagh park south. 😅
Top notch fast delivery always.
Very fast delivery of oil and super polite, my garden is tricky to get to and the driver made it easy!
Hassle free ordering and fast delivery. As always!
Happy staff were so friendly and helpful!
Very efficient from order to delivery would recommend them
The driver was friendly, fast, and looked like he could probably fuel a rocket ship if he had to. He topped off the tank like a legend, no mess, no fuss—just good ol’ liquid warmth.
Easy to order, competitive prices and delivery without any hassle.
Excellent service - on time and very friendly.
Easy to order fuel and always on time
Good price, polite and speedy delivery. Thank you
Steven and the team replaced my Oil tank. Very prompt and excellent service. Competitively priced. High professional standard of work. As it says on the van 'Work Done to a T'. Would highly recommend.
Tweeds recently replaced 2 Oil Tanks for me and I couldn't praise the men who did the work highly enough. They were professional, helpful and friendly. Their work was of a high standard and I have no hesitation in recommending this company after my experience in dealing with them.
Phoned today (Saturday) for an emergency delivery. I wasn't a regular customer and, even after a mishap, I had oil delivered by lunch time. They will definitely get my business in future. Thank you Tweed Fuels.
Excellent attention to boiler in need of tlc. Engineer was punctual,polite,professional,and patient. He gave us detailed information about the job and what options we had re repair/replace. Nothing was too much trouble,and a proper invoice sheet and paperwork was included. Thoroughly first class .highly recommend!
Had my boiler serviced by Dee. A lovely fella who was on time and professional. Highly recommend this company. Planning on using the company to replace my boiler when the time comes.
very good oil boiler service carried out by most helpful and informative engineer could not be better
Replaced my oil tank, brilliant service, great communication & very knowledgeable. Highly recommended
Stephen and his team replaced our oil tank,quickly and efficiently in a very professional manner.the only evidence of them having been here was the new oil tank.Done to a T. 10 out of 10.
Tweeds moved and replaced my oil tank and I could not be happier. From start to finish Tweeds were professional and friendly. I got quotes from a few suppliers and they also offered the best value for the work completed. Highly recommend.
Local fuel and garden and Christmas hardware store.
Polite, friendly, helpful and fast
A great piece of garden furniture which was assembled quickly and efficiently - a joy to sit in on a sunny day and very popular with cats as well as humans!
Lovely staff & good sale prices
Always helpful when ordering and delivering oil. Went to the showroom and purchased new garden furniture which was excellent quality and value. Lynne was also very helpful and got us prices for artificial grass from their supplier as we had been having trouble getting some the correct size
Fabulous place, and friendly staff excellent service
I am so pleased from start to finish with Tweeds and their customer service. The ladies who initially talked me through their garden furniture were informative and professional and the turn around for delivery was great. The bonus of getting sent photos of our furniture as they delivered and installed at our caravan to show it all set up made me so pleased. I’d definitely buy from them again.
Very good service and friendly staff
We’ve always got our home heating oil from Tweeds, reliable and friendly service from all the team - from the office staff to the drivers. We have just started to get smokeless coal and find it the best quality out of any we’ve tried. We will be sticking with this from now on!
Fuel delivery easy to order online and always delivered on time, helpful friendly staff
Service from Tweeds is second to none (on time and friendly) but I must mention that the latest delivery of 'coal nuggets' was of a poor burning quality compared to their normal very high standard.
Tweeds is an excellent company that provides services you can always trust to be first class ! All the staff team are Professional, friendly, helpful and dependable and always provide a high quality and dependable service you can trust!
Great service, lovely staff, always delivering oil and gas quickly
Fuel prices always competitive. Any time we have needed oil quickly they deliver promptly. They are driven to deliver.
Straightforward booking arranged suitable date and time without any hassle. Engineer came out on time, explained all he was doing and a professional job well done. Can feel the difference of heat in the house. Will definitely be using in future
I have been an oil & coal customer for many years. Tweeds are responsive and professional. Prices are as keen as they can be these days. Deliveries are timely & considerate (gates closed on way out)
Ordered my garden furniture though lockdown and was delivered as soon as it came in.. then when we had a storm my garden glass table got smashed and they were so helpful in getting it replaced us.. thank you
Your staff are pleasant and helpful and polite on phone .and make sure you understand and know when your purchase is being delivered.
Have been using Tweeds for years as did my parents before that, they're always a good reliable company and their prices aren't too high
Coal delivery
Comes early
Heating oil delivered promptly and efficiently
Great service and value and oil delivered on time
Delivery on time very friendly staff and very competitive prices.
Lisa from Tweeds was extremely helpful to me in relation to my purchase of gas bottles and the fitting and use of them
Great service and very friendly people Delivery was very efficient at a time that suited us,,
Noticed a small oil leak at tank. Phoned Tweeds and they had an engineer out the following day . Such a polite and friendly chap who was professional in his manner and appearance. He inspected the tank and gave me two options for repair or replacement. I asked for quote and after phoning the office to agree the repair was done the same week. Very pleased. Will be returning to Tweeds for tank replacement job .
Whether it is at the end of the phone when ordering or in person at the tank with the delivery driver no company comes close to Tweeds! In this day and age when loyality means nothing I remain loyal to Tweeds because they do the little things better than any company I have experienced in the past. An honest to goodness old fashioned friendly, prompt service who never let me down. Well done Tweeds and Thankyou.
Great family run business and service.
Want to book service. Info me date and time. Housebound disabled pensioner . Please treat as soon as possible. Norman. 15 Meadowbrook BT40 3UG
I had my boiler serviced, and was pleased with the professionalism of the servicer as well as the output that was provided detailing the work done by way of a 'Service and Commissioning Report'. Quick to arrange and timing of visit was as agreed.
Dee did usual thorough,professional job. Well trained,well equipped and,understands customer service.
Very professional and quick to come out to service our boiler. Highly recommended!
Very efficient service from both the office staff and engineer. All work carried out professionally and with care and attention. Very pleased with the service and good value also.
Always helpful staff. Good selection of garden furniture.
Amazing service with very friendly staff
Ordered new garden furniture. a wooden table with 6 seats. Delivered and built in a few days. Great quality, looks well and Tweeds were very friendly to deal with. Would highly recommend.
Great selection of garden furniture at reasonable prices, they even have a diesel pump on site for convenience.( save me travelling further for diesel) Friendly, helpful staff in a quiet location
Great showroom and friendly and helpfull staff.
After much research and visits to many garden centres we ended up in Tweeds where we were welcomed by Laura. She was able to answer all our questions and demonstrated the product. Nothing was too much trouble. When we decided to purchase the Ballintoy 8 seater the delivery was prompt and efficient. We would have no hesitation in recommending this business and will certainly return.
They are always very friendly and professional. Thanks
Very poor from a local company, I purchased oil at an agreed price and paid for it online. Then the day before it was due to arrive they rang to say the price had gone up and they couldn’t fulfil the order at the price quoted.
Brilliant service
Friendly local knowledgeable staff and service. Highly recommended
Staff very friendly and helpful.
Oil delivered quickly and friendly driver
Brilliant shop with lots of amazing gifts for your home. Very friendly and helpful staff.
Staff very friendly, and helpful. The Christmas shop is fabulous, wanted to buy everything!!
Very helpful
Ordered oil and was delivered next day!!
We moved into our first home a year ago and have only had to be actual grown ups and order oil twice so far - but both times we’ve used Tweed and have received a first class service! Even when I rang up in a panic one Saturday morning because I thought I’d ran out, the lady was so, so helpful and assured me it would be delivered first thing Monday morning. It’s not often these days when someone says they’ll do something and then actually do it, but the oil was delivered before 9am that Monday morning. Couldn’t recommend Tweed enough! 🌟🌟🌟🌟🌟
Great service, friendly staff and value for money.
We had a great experience calling into the showroom to look at garden furniture, the staff were lovely
Never had owt bad to say .... Helped me out this morning, pleasant staff. Driver and helper great.
When ordering oil and also transferring of heating all all done exactly when they said Very professional company
All first class very helpful and professional staff, great products at reasonable prices and easy to deal with.
Great service, professional and very responsive. Wouldn’t use anyone else
My mother and I are long standing customers of Tweeds,They supply all our home fuel needs.They are very civil and responsive to meeting our needs.Their delivery drivers are also very civil .We use this company because in addition to their civility they are also very competetive with their prices.I would have no hesitation in recommending them to anyone.
We appreciate the effortless ordering and receiving of our house oil delivery. Highly recommend Tweed oils to family and friends. Thank you again God bless to your team.
We recently purchased some items from Tweeds, they were very friendly, polite and professional. They have a great range of garden furniture, BBQ’s & outdoor heaters. We are really pleased with our pizza oven and patio heater. Would definitely recommend this local family company. Special thanks to Erin & Laura, I’m sure we will return before summer ends. Andy & Rosemary
Amazing company with first class service
Hearing oil is always at a competitive price, arrives really quickly and staff are always courteous. I like that they are family owned and I can support a local business
We have been using tweeds fuels for more than 10 years, we use their standing order service for saving each week which has been a lifer saver. Very recommended business
Our family have been customers of tweeds for over 10 years now. Always top class customer service, on time delivery and very competitive prices! Thanks guys 👍
This was my first time using Tweeds.I ran out of oil and my last supplier wanted to charge me £60 for an emergency delivery. Tweeds delivered the same day at no extra charge......Emo my previous supplier were cancelled with immediate effect and my business will be given to Tweeds in future.
Good tidy and professional job of replacing my old (26 years) Oil tank, Moved old tank, laid new concrete base and installed, connected, filled & tested new tank & watchman level indicator, all within 3 days. Dismantled and removed old tank safely and left the place neat and tidy. Really friendly and efficient team of workers. highest recommendation from me!
Great prices. Polite staff. 5 out of 5
We purchased the Downhill large coffee set with help &advice from Erin. It was a lot more ££ than we intended to spend on garden furniture but it’s been worth every penny. Erin was very professional & informative, this gave us confidence to purchase from Tweeds. Delivered on time, no hassles, great quality and we've used the furniture everyday(Delivered June). Best purchase we've made this year, just awaiting the furniture cover. Great service!
Tweed fuels always provide an excellent fast service. Staff are always so helpfull and very friendly. Their prices are always around the lowest for my home heating oil. I simply wouldn't go anywhere else. Brilliant service, lovely staff. Thankyou all at tweed fuels.
Very friendly people. Great service 👌👍👍
Excellent customer service. We had purchased a patio heater online which was fitted with an EU regulator. Not only did they have all the UK fitting required, but changed them all over and made sure my heater was working before packing it in my car for me. Very impressed...bought a planter and I'll be back for a garden seat too. Fantastic.
Bad response..very unhappy
Very good and pleasant on phone and they provided me with an update on delivery day
Helpful and friendly.
Always friendly service over the phone, great prices, will go threw garage to deliver, which is fab during covid, as I've no other access to my oil tank, I would highly recommend A*
Ordering online was effortless and delivery was prompt.
Always great service
Been dealing with Tweed Fuels for a long number of years now. I find them to be efficient fast courteous competitive and ofcourse professional. I have no problem recommending then as they offer and deliver a 1st class service...
Great service
Always excellent service over the years...thoroughly recommend tweed fuels...
Excellent customer service
Always helpful and competitive prices. Family run
Very pleasant guy came to fit my Watchman. Delivery guy quiet- may be shy!
Great service
Loyal to their customers. Shop Local
They are helpful and friendly
Very quick delivery service
Didn't get oil delivery within the 5 working days stated, nor the following day either.Cancelled order and can tell you will never use this business again.How come other suppliers can deliver on a specified day and they can't? Not happy!!!!
Great quick service
Best prices around and quick and fast delivery. Always a pleasure to work with them. Very pleased
Great friendly service, very reliable
Excellent service as always. Driver even locks my gate when he has finished. Thank you
Best heating oil price and great service!
Excellent service from friendly and efficient staff.
Good value, good service quick delivery
My house has switched from oil heating to gas. I have set up an account with Tweed fuels for Propane tanks, as pheonix gas have not reached my address yet. After a slight delay on delivery. Tweed fuel rectified this small mistake by giving me a bag of fire lighting sticks and a bag of peat. Have used Tweeds for the last years. First class service and straight forward payment.
Excellent service.
Good prices and quick delivery
Great service no hassle
Knowledgeable staff and fast service
Great and efficient service. Staff on phone and driver very friendly. Would recommend.
Very efficient staff and delivery always made when promised
Good value for mpney
Great service pleasant staff both on the phone and the delivery driver.
Tight with the cheese & meat. Steak pitta dish needed some sauce, too dry. I wouldn't reccomend I'm afraid.
Very competitive prices and quick reliable delivery
Fast delivery, friendly service, good prices.
Absolutely delighted with your customer service today, ran out of oil this morning rang you at 8.30am for it to be delivered at 10 am!!.. as a first time customer will def be using you again!!...many thanks x
Great local supplier, helpful staff
Great service. Always ready to help if you run out of fuel. Good prices.
Area
Opening times
- Monday7:00 AM – 5:30 PM
- Tuesday7:00 AM – 5:30 PM
- Wednesday7:00 AM – 5:30 PM
- Thursday7:00 AM – 5:30 PM
- Friday7:00 AM – 5:30 PM
- Saturday8:00 AM – 1:00 PM
- SundayClosed
Additional information
- OFTEC
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