LSMann - Plumbing and Heating
5.0(78)Ardersier • OFTEC




Services
Power flush
Heat pump installation
Heat pump servicing
Reviews
5.0
LSMann - Plumbing and Heating is described by reviewers as friendly and professional, with many praising clear communication and regular updates, including photos of completed work. Reviewers report boiler and heating services, heat pump servicing, repairs and full heating system replacements, and several mention work with Larry and Ryan on complex jobs. People say Larry explains things in plain terms and gives helpful advice, and many say they would recommend him and use the firm again. Reviewers also describe work left clean and tidy and appointments kept at the agreed time.
After months of let downs we found this company online. Larry was a joy to deal with. Great communication, excellent service at a reasonable cost. Easy to understand break down of costs and nothing hidden. Excellent service will recommend and use again.
Excellent service, knowledgeable. Professional and friendly. Helped us a short notice. Kept us updated of arrival times. Immediately identified the fault. Fixed it with phots supplied to show the work carried out. An absolute gentleman
Great service and communication throughout. Competitively priced. Would recommend!
The Heating Engineer was very friendly and easy to talk to. He was very informative at the end of the service and gave me some advice about my heating.
Larry recently serviced my Vaillant Air Source Heat Pump and I couldn’t be happier. Booking was quick and easy, and he turned up exactly on time. Professional throughout, with great attention to detail, he explained everything clearly and gave really helpful advice. I was impressed by the high standard of work, the photographic evidence provided, and the very reasonable cost. The invoice system was simple to use, and the digital profile he created is brilliant for tracking work done and setting reminders for future services. Reliable, thorough and great value – thoroughly recommended! 15/10/2026 Update - Larry returned to carry out the annual service on my Vaillant Air Source Heat Pump and as above, provided a thorough and high quality service throughout at a very reasonable price. The ASHP and heating/hot water remains as reliable and efficient as ever giving reassurance for the colder months ahead. Customer relations and high quality service remain a priority for Larry and as a result I would thoroughly recommend.
A superb plumber. I have found Larry and Ryan to be very knowledgeable and they have sorted out the problems with my complex thermal store and sludge-filled radiators that other plumbers failed to fix. For my latest job Ryan arrived right on time and worked flat‑out. An unexpected problem turned the job into a much longer and more complicated day than planned, yet he stayed right through until 9pm to make sure we were not left without heating or hot water. Everything was clean and tidied up afterwards. I am now moving ahead with a heat pump install with LSMann safe in the knowledge that a good job will be done.
Superb service from start to finish. Very responsive, great comms, many thanks indeed!
Excellent plumbing service from L S Mann. Larry was very quick to respond to messages, and when the heating stopped working at our bed and breakfast, he came out the very next day and got everything sorted. Reliable, friendly and professional. It was really appreciated, especially with guests staying at the property. Would definitely recommend L S Mann Plumbing and will use them again.
Great service, efficient, punctual and job completed professionally. Thanks Larry.
Fantastic from start to finish Larry is very Knowledgeable and great clean and reasonable too highly recommended
Larry gave us a fantastic service. We had a water leak. He was prompt, efficient and good communication. His price was good and we will definitely use again
Larry & Ryan are great. Knowledgeable, friendly, tidy & thorough, they’ve fixed issues & also replaced a boiler for me & I’m so pleased we have had their support for all our plumbing & heating issues.
Larry responded promptly to my call and fixed the problem. Did a very thorough inspection of everything to check it was all safe. A good job. I would recommend.
I needed boiler and AGA serviced and after failed attempts with local providers I contacted Larry Mann who instantly set a date, was very efficient, helpful and friendly. I hope to have his regular services in future and would recommend him as a highly professional and committed person!
Excellent service from Larry and Ryan
I searched for a local plumber,although Larry wasn’t local he was the one who responded. Everything was delivered the week before for my complete replacement of heating system. Quite incredible how easy Larry made it look, an exceptional plumber, house was left everyday very tidy. Nothing is too much trouble, the space that he worked in was a challenge, but he was brilliant. Highly recommend. The best plumber, Larry doesn’t forget about the small details of finishing the job. Even though it’s not around the corner from us. It has been a very good experience all round. Larry might be a new business, but with his knowledge of so many systems, he will undoubtedly be harder to get as he will be in high demand.
Larry eased my mind by closing off, draining and capping an oil pipe that was connected to a stove no longer in use. Thank you!
First class service he serviced my gas boiler and gas fire would highly recommend
I can highly recommend Larry for any plumbing or heating works. He has been helping me sort out issues at my property in Nairn over a long period, starting in September 2025 and finally completing everything at the end of April, and throughout the whole process he has been reliable, professional, and easy to deal with. Works included replumbing a new bathroom, installing a new tricky en-suite, kitchen replumb along with a boiler service and many more problem solving works along the way. Larry is very friendly and approachable, which made what could have been a stressful project much easier to manage. One thing I particularly appreciated was his communication — after every visit he would always provide an update with photos on what had been completed, what he had found, and what the next steps would be. That level of communication and transparency really helped keep everything on track over such a long-running job. The quality of the work was excellent, and it was clear he genuinely cared about doing things properly rather than rushing through the job. It’s hard to find tradespeople who are both skilled and dependable, but Larry definitely fits both. Thanks again, Larry, for all your hard work and patience over the project. It’s been a long one but we got there.
First class service, quick response. Would highly recommend.
Great service. Picked a date and time that suited us. Service done to a very high standard, would definitely recommend.
Used LSMann for servicing our air source heating system for the last two years. Larry is always friendly and polite and nothing is ever too much trouble. Happy to explain and answer any questions you may have.
Larry was very professional. Knew what he was doing and took care when going into the loft to check the boiler . Explained everything and gave a description of the service done on the invoice Good communication on service date and time of arrival . Would highly recommend
Excellent communication and excellent workmanship. Very professional service, especially with the online job portal, my quote was detailed and clear as well as Larry's explanation of the work required. Once I accepted my quote, the job was booked in and carried out efficiently and with great workmanship. I will now only be using LSMann for work required and highly recommend to others.
Would highly recommend. Friendly and approachable. Boiler Annual Service completed quickly and efficiently. Invoicing comes with photo's of work performed.
I was directed to Larry by family members who have all had a fantastic experience with Larry, whether it's routine maintenance or a last minute panic because the heatings off, couldn't ask for a better response or nicer gentleman that's happy to answer all my awkward questions! Definitely would recommend.
Larry fixed a few issues ,excellent work thanks
He knew what he was doing plus very friendly. I have already recommended him to someone else and will defiantly use him again.
I cannot recommend Larry enough, he turned up when he said he would was straight to the point and worth every penny. he did not overload me with technical talk and advice he gave me actually saved me money. dont bother phoning anyone else just use Larry
Fast and reliable service provided. Had our boiler serviced and the boiler controls changed for modern mobile phone control. Knowledgeable engineer who has customer service at the forefront. Very pleased.
Larry was very polite, knowledgeable and cheery. He was prompt, and neatly went about the job. A good job done well. I was very impressed with his booking, invoicing and payment app.
Very good service. They understood the problem and solved it. I've already organised another job for them to do.
Larry provided an excellent service on my heat pump & boiler service! Very efficient and competitive. Organised this last minute to sell my home. Couldn't recommend enough!!
Excellent service from start to finish. He arrived on time, was very friendly and professional, and clearly extremely knowledgeable. He carried out the boiler service thoroughly and took the time to explain what he was doing and answer any questions I had. Everything was left clean and tidy afterwards, which I really appreciated. It’s reassuring to deal with someone who clearly takes pride in their work. I wouldn’t hesitate to use him again and would highly recommend him to anyone looking for a reliable gas engineer
Very competitive! Came at short notice and provided an excellent service and helped with other queries I had. Couldn't recommend highly enough!
Larry was an absolute star! After reaching out for help on Highland Homers on Facebook due to issues with my boiler. Larry pm’d me very soon after and was able to come round later that day and knew immediately what was wrong and how to fix it. Very friendly, efficient and extremely helpful. Will certainly be happy to reach out for help again and be recommending to anyone in need in the future.
Excellent professional service and very satisfied with the work carried out.
Larry is very knowledgeable and experienced in all aspects of heating and plumbing engineering. Very helpful and professional and efficient, he is extremely helpful to customers
Larry was so kind and came by within an hour and quickly sorted an issue with our central heating system. Looking forward to working with him in the future.
Reliable, conscientious plumber. Recommend A+++++
It was great to have the service done by Larry. Very professional and knowledgeable. Arrived when he said. No mess. Very nice bloke. Thoroughly recommend.
Larry serviced my boiler today ,he was very professional and does an excellent service , very helpful person
As usual, a friendly service with Larry.
High level of craftsmanship and professional conduct. all work carried out as stated. all fittings and pipework of the best quality. No wasted time. Pleasant and polite manner. Sociable without being intrusive. Would recommend . Comes from Gravesend. Say no more. Cheers for a job well done. S.M Wood.
Very quick response, excellent communication.
Larry is friendly, efficient and does the job brilliantly. I would have no hesitation in recommending him to others.
Highly recommend! Phoned Larry when my boiler went off, he couldn't have been more helpful, got it diagnosed within the hour. He ordered a part, fitted and serviced the next day. Totally professional, explained each part of the report and provided photos of all work done. Will definitely be using for future servicing!
I highly recommend L S Mann plumbing. Larry’s work is excellent and his professional, honest, caring approach is just a joy. I am so pleased to be able to rely on Larry.
Would absolutely recommend LSMann, we had issues with our boiler, were ignored by a number of other companies before Larry got back to us almost immediately and came out the same day. Sorted the issue within half an hour and waived the fallout charge. Top customer service, will definitely use again and would recommend.
What a service he provided. We have been doing renovations on our house and Larry assisted with relocating hot water tank, changing radiators and pipework for it all. Nothing was an issue for him. He completed the work to very high standard which other trades working on the house commented on the great work and his attention to detail. He was very friendly and reliable plumber and has made sure our system is fully up to date. I cannot recommend Larry enough, my wife and I are delighted with the work completed.
Larry came out for an emergency call and was friendly polite and knew his business. He returned a few days later and completed the repair and a full boiler service. He let me know what he was doing and consulted me regularly while he was working. He called if he was going to be late to let me know. When he left he reassured me by saying he was available 24/7 if there were any problems.His estimate and invoice contained all the information you might need. I wouldn’t hesitate to recommend him. Very happy with the service.
Very professional and friendly in his approach. On identifying the problem with our Air pump unit Larry contacted the manufacturer who also proved to be very professional and helpful. While the unit hasn't been resolved as yet, waiting on a part being delivered on Thursday, Larry has been keeping us updated and hopefully will have it all sorted by Friday. I wouldn't hesitate in Recommending LSMann.
A very organised, neat and tidy plumber who kept me informed of progress very well and sorted out an immersion heater problem which a previous experienced plumber was unable to do. I will always contact Larry if I have a plumbing problem.
Larry is such a genuine person both as an individual and as a business owner. He is proficient, reliable, professional and above all jolly and happy. Nothing is too hard for him and he goes above and beyond for his customers. I would recommend him to anyone, you won't be dissapointed. Thanks again Larry 😀 Michelle
Larry provides a prompt and friendly service where nothing is too much hassle. He has helped us with numerous issues quickly and efficiently and takes the time to explain everything to you. His communication from initial contact right through is 5 star along with his work ethic. Very highly recommend.
This man clearly knows his stuff. He's quick, thorough, efficient and 100% trustworthy and his rates are very reasonable. Who could ask for more? Highly recommended. He is now my go-to boiler man and plumbing expert, I have no need to look elsewhere. Thankful and relieved to have found him.....and the fact that he lives in the same village as me is an added bonus.
Larry is an excellent communicator and always responds very quickly to any questions or queries. His work is thorough and charges are very reasonable . Would highly recommend
Excellent communication, friendly and helpful service at reasonable price. Thank you Larry for servicing ASHPump
Very neat, professional work. Larry is a GREAT problem solver and is skilled at making good where he's had to correct/remove past plumber's work. Highly, highly recommend him. He's also a great person.
We recently used Larry for some plumbing and heating work in our home, and we couldn’t be more pleased with the service. From start to finish, the experience was fantastic. He carried out the work efficiently and to a very high standard. Everything was explained clearly, and we felt confident we were in expert hands. Not only was the workmanship excellent, but the engineer was also incredibly polite, tidy, and respectful of our home — a real pleasure to deal with. It’s rare to find tradespeople who are this reliable, honest, and skilled. We’ll definitely be using him again in the future and wouldn’t hesitate to recommend Larry to anyone needing plumbing or heating services. Five stars well deserved!
Larry responded, and came out the same day I had posted looking for a plumbers help. He sorted the problem, and we arranged for more work to be carried out. Larry is professional, very helpful, and I will definitely recommend him to anyone looking for a plumber. Thank you Larry, to me you are a life saver.
Larry was a great help, very efficient and friendly. Will definitely use again!!
Larry is very professional and down to earth - he came out within a day of initial contact to ahve a look at the work needed at our property and gave us a quote very quickly! Previously we had been let down by several plumbers but it worked out in the end becuase now Larry is working with us to fix a lot of historical botched plumbing jobs in the house - from a partially disconnected water tank to a cracked cast iron waste stack - no challenge was too daunting for Larry. Very reasonable price and extremly high quality work, Larry finishes off jobs professionally, with no mess. We have already planned out the next couple of jobs we would like him to look at for us - thanks Larry!
Larry came and sorted out my issue with lack of hot water. Prompt arrival and straight into sorting the problem out. Extremely helpful and kept me informed of all costs and what needed to be done through out. Will be using LS Mann for future boiler services and other issues I need fixing. Highly recommend
Quick, efficient, tidy and friendly service. Attended to my elderly relative who had no hot water and had been left hanging by another local plumber. I'm so glad now or we wouldn't have met LSMann. Highly recommend.
Larry was exactly the man for the job. Accomodating timekeeping, great problem solving skills, modern tools and good rapport with manufacturers. Highly recommend
Larry is reliable and his plumbing work was excellent. I have recommended him to others who have also been impressed. His support with both my heat pump and general plumbing has been excellent.
Excellent service, always able to help and fix my boiler. Very reasonable, totally recommend Larry. Definitely no one better at what he does. ⭐️⭐️⭐️⭐️⭐️
Fantastic service, helpful advice and then a very tidy job to a good price. Very satisfied! Many thanks & I will use you again. 👍
Larry's a first-class plumber and knowledgeable heating engineer. His quotes and very competitive and you can trust his estimates of what needs doing. Larry is always willing to explain his work to this curious customer and I've always been satisfied with whatever he's done; boiler servicing, new radiator installation, fitting sinks etc etc.
Highly recommend Larry. Honest, reliable and loves a wee blether!
Larry is friendly easy to get on with,very knowledgeable about the system he is working on so if you ask him a question,you will get an answer you will understand
Always great working with Larry, so helpful and accommodating for all our requests. And always fast to respond to any enquiries.
Excellent service and work completed very promptly. He has a vast knowledge and years of experience which shows in his workmanship. Very neat and tidy. Also helped with an emergency call out. Highly recommend!
Larry was professional, efficient, and went above and beyond to ensure a complete and satisfactory job. He was punctual, explained everything clearly, and left the area clean and tidy. I highly recommend him!
I can highly recommend Larry, he came out very quickly to sort our faulty gas boiler out. He fixed the issue and was very transparent, explained exactly what was wrong and what needed fixed. We asked him for a second visit to change our bathroom radiator, which was no bother and done swiftly. Don't hesitate to give him a shout, very nice and honest person to deal with.
Having used Larry before in relation to having our air source heat pump fitting and servicing we had no hesitation in asking him to service our Heat pump. He is a very professional person and always does a great job and at a very competitive price so we have every confidence in recommending his company.
Larry is very professional and good at his craft. He really helped us to get out of a pickle with a vanity unit. Waste pipe was to low for the drawers to close. I was extremely impressed with his problem solving and am delighted with my updated modern bathroom. Larry is trustworthy and very fair with his pricing! Without hesitation I'd use him again and encourage others to hire him! Superb results!!! 😊🙌 Thank you Larry. Love my new bathroom!🤸
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