Correct Contract Services Ltd

Very helpful polite and tidy overall happy

Absolutely brilliant ! Very polite, fast and perfect work quality. Thanks especially to Sam + tom

Really nice and super polite gentleman, explained everything he was doing and was brilliant with my little one and her questions. Mark Laing was more than excellent at his job, would highly recommend him for his work and ethic!

Francesco and Danny were two very friendly gentleman. Very professional and clean and tidy

Sam and team done a great job.👍🏻

Had a visit from Mark Such a polite, professional technician. All jobs completed to a very high standard. Explained everything in thorough detail. Very impressed with the service.

Mark Lang Polite, well mannered and thorough with his work carried out

Absolutely shocking company, why are they employed by Cornwall council (and hence paid for by us, the taxpayer). Didn't turn up 3 times, even though they knew my mum was in hospital and due for discharge, and so needed her boiler to be working. They eventually turned up, refilled the boiler (what it needs is to source the leak, but they couldn't be bothered with that), and left.

Have deleted the good review I was asked to leave due to on going issues

Craig went above and behind. On his own, which should have been a 2 man job. He did excellently well. Polite friendly and professional 5 stars 🌟 🤩

They were all so patient with me. I know I fuss and no matter what I did or how many times I asked the same questions they were all so helpful and always smiled. Sam was always there to help with anything I needed and the team of electricians were lovely. Really satisfied with everything thats been done.

Work done quickly and efficiently. Well done sam and team

Polite and clean

Had some work done recently by sam and the team they were great very polite friendly, kept me informed about the work being done.

Sam and his team where brilliant Very kind people left my house clean and tidy. Very polite brunch of guys Good work to all off you 😀😃 Thank you very much Michelle

I can honestly say how impressed I was with Sam, Bill and Joe for their high standard of work that they completed at my home in Bridgwater Somerset, they answered all my queries and were friendly, polite and very helpful. Brilliant customer service. 5 stars all across the board. Thank you guys.

I have just had works done by CCS on behalf of Sanctuary and I cant believe the difference it has made to my home. I never thought it would happen but now it has i am so thankful. All the workers were helpful, polite, clean and always explained what was going on. The site manager Sam dropped in throughout to make sure everything was going ok which gives great peace of mind. Really Happy!

Emre was very good .Excellent service and very helpful .

Started really well at first, everyone, was polite and really good no problems then we had heat wave for a couple days no one came back to finish the loft off waited till Friday didn't see no one so called the office and they got back in touch Monday morning came back that afternoon done some more work then finished on Tuesday and all finished it all off thank you to you all love ly and polite young lads .

All lads really nice professional all works are high quality done and checked to top perfection always happy to answer questions given dates kept for all works and no messing round highly recommended

All done professionally,very well managed,tidied up after themselves, all very polite.

All staff very friendly helpful and trustworthy. Dan and Becca have been exceptional, they listen to your concerns and act upon them. Everyone who has come into my home have been very friendly and done a great job, left my home clean and tidy. I’m really pleased with the work done. I would like to thank everyone concerned.

I can't fault the guys from CCS that were assigned to do the jobs in my house. Sam informed me of everything that was being done and timescales and regularly came and checked what work had been done and what was left to do. Joe and Bill and all the other guys have all been amazing. Very polite and professional. The guys cleaned up brilliantly after themselves. Great job guys 👍🏻

Very happy with the completed works at my house. Sam and Anna kept dropping in to make sure we were OK and kept us informed throughout. Thanks so much everyone

The housing association i am in have just had this company do some work on our houses. I am really happy with the work that has been done and the team were fantastic! Sam, Bill, Joe among others have been really professional, kind and respectful. There has been a lot done, and in different areas of my home and roof, I was a bit nervous as I'm not great with change and being around lots of different people. But they were really lovely, came of different days so it wasn't overwhelming at all. And always asked if it was ok to do the work that day. Very quick, tidy and efficient with a fantastic result.

Sam, Bill & Joe have been really helpful. Kept in the loop throughout planned works!

Extremely nice well mannered work guys,no issues with the work they done and would be happy if they turned up to do other work on my property

We are really happy with the work done. Thanks so much to the lads, lead by Sam with Bill and Joe alongside. Thanks again

Good work

I have just had works completed at my property by CCS. I can not fault them at all. The work was quick, the men were tidy and kept me informed about what was going on. A really well run team and excellent job.

From the first day to the last day of doing all the work what needed doing. Sam Bil and Joe where amazing very friendly very polite. The work was done to 100% could not complain about the workmanship of these guys. Look forward to more work done if needed from ccs. Thank guys Mark

I am a very nervous person due to a brain injury and dont feel comfortable having anyone I dont know in my house. From the first meeting with Sam the site manager he instantly put me at ease. I felt safe and reassured with everything that was said. As soon as the works started all of the workers were amazing, Joe and Kallum were wonderful. They were so polite and helpful and they always went above and beyond. I felt secure and safe which for me is a very big thing. Thankyou so much. Janet Suddaby

Our recent experience with CCS has been amazing. Really easy and hassle free. The workers on site, lead by Sam, were respectful, clean and tidy. Sam checked in on us every few days to make sure everything was ok, between Sam and Anna they really looked after us.

Very friendly , polite and clean & tidy.. Work was all done on time and did a great job and Sam & bill were great as well ..

All workers have been friendly, polite and respectful. They always cleaned up after themselves when finishing a job

My experience has not been the best to be honest. The work wasn’t carried out correctly and some not at all. It’s been going on since last year. Since a lady called Sam Devlin has been trying to sort the work out, it has started to be done and hopefully will be completed finished by 13th May. I am grateful for all her help and support and I am grateful for the improvement it’s just a shame I had so many problems with it all.

Sam, the site manager, was excellent at keeping us informed throughout the week of the energy efficiency installations and made sure everything was being on schedule. North West were the contractors, and they worked efficiently and quickly, always polite and tidy. Great job 👏

Professional group of men, that work hard and fast to get job completed, friendly and polite

This whole team (Sam, Bill Kallum and the rest of the guys) were absolutely amazing. They were friendly from the outset and very polite and helpful. Thank you for doing a great job. Steve and Joan Gill

I had the pleasure of Sam, Harvey, Alex, Bill, Paul and Tadas carry out works in my home.What a great bunch, highly professional, polite and a massive credit to the company. All work has been carried out to a high standard, always left my property as they found it. All of them happy and cheerful😊 Sam always kept me up to date and well informed. A massive thank you guys!

The word is in the name. Service and super polite staff

Really happy with my new heaters. Sam and his team were so helpful. They really looked after me throughout the works being done at my house. They were helpful, polite, clean and had a laugh. I thought it would be overwhelming but they all made it a really good experience. Thankyou

Few issues at first but things got fixed quickly, Sam and Bill were lovely and respectful when we spoke.

Overall organisation on the offices behalf very poor and we have been messed about a lot. 3 stars for that. 5 stars for the graft teams on the ground! Workmanship has been brilliant. Cannot fault Matt and Rob for doing the heating/heat pump. Very attentive and helpful. And also a very big thank you to Bill, he was an absolute star. Always went above and beyond to make sure the job was done to a high standard and also organising things that the office should have. Really cannot fault him at all. He’s a real credit to CCS. Cannot thank him enough. Can say after all the years of being messed around that we are very happy with the work now it’s all finally done and signed off. Many thanks

Just had work completed and I couldn't of asked for a better group of lads, happy, helpful, polite, respectful, every question no matter how silly was answered. Thank you Sam, Bill and Joe.

From start to finish with heat pump and solars installed, CCS and their contractors have been brilliant - thank you.

They were very efficient lovely and polite did an amazing job

CCS have provided a happy fast and considering how much work is going on, very breezy and care free service. Lovely people, highly recommend. Thanks Ana for checking in. 👍😄

Ongoing since beginning of September 2025. Forced to use these clowns because I'm with Sanctuary. Missed appointments left, right and centre. Took time off work to give them access. Workmen didn't turn up. I have to chase them to ask what is going on. On one occasion this month, the roofer didn't turn up and the excuse was that he ate a dodgy curry over the weekend. The CCS administration team has no idea what is going on. They just make appointments that no one turns up to. And you have to chase them just for those appointments in the first place. Scaffolding up for 5 months. Only got 2 out of 5 jobs done. Sealed off ventilation in bathroom and kitchen only to disappear without fitting extractor fans all winter. Still waiting for them to do it. They broke roof tiles while putting up solar panels. Still waiting for them to replace them. Scaffolding went up again this month so they can replace said roof tiles. 4 missed appointments just in March alone. Again have to chase. Admin team utterly clueless as to what the workers are doing and where they are even. Got offered £100 if I fill out and sign a form saying I won't complain or sue. Haha. Ridiculous! Finishing the work they started 7 months ago would be nice!

Very pleased the work they done very clean they left it

Afternoon appointment 12-5pm Waited in all day, lost a days work Guy didn't even knock the door, just took a picture of the front door then left Boiler still leaking, apartment with flood damage and customer service can't even get hold of their own engineer

Work carried out on my home at chestnut close was a very good job the work men were very helpfull and polite left my flat clean and tidy i was well in prest i would like to thank them for there good work.

I was very pleased with all the workers that fitted my windows and extractor fans, they were always courteous and helpful and did a great job at cleaning up after themselves. A very good experience.

absolutely dreadful service avoid at all cost. From a story of locking a van in a shed and no one had they key to just not turning up 4 times when appointments arranged and having to take time off work. The workmen are lovely but the management of this company is woeful. They didn't even know that work wasn't done minus 5 stars

Very pleased with workmanship they finished every thing to a high quality nothing was too much for them .can not thank them enough very polite and clean 😜

Very pleased with the work that have been carried out in my home and everything back how it was, clean and tidy. Good workmanship Working together works well. Thanks to all the team

Absolutely 💯 work done very impressed with the team 😁 highly recommend

A huge thank you to engineers Peter, Gavin and Jamie and to the wonderful admin team for following up on all my enquiries and their consistantly excellent customer service every step of the way! CCS should be acknowledged here as a leading example of how to work with social landlords legally required to 'address...all damp and mould' in accordance with Aawab's Law (2025) non-statutary guidlines.

Unbelievably bad, if you can avoid this company do so at all cost, been left days without heating and hot water, have a new born baby here and a 2 year old, not the 1st time either got left with no heating or hot water before Christmas for days aswell, engineers are incompetent to the point where they just say the same thing as the last bloke that hasn't got a clue what hes doing "wish we could do more" while they're leaving after doing nothing atall, company takes days and days to source parts to not even fix anything, unbelievable, this will 100% happen again and blue flame will be getting called, DO NOT GO ANYWHERE NEAR THESE COWBOYS

Workmen were brilliant could have a laugh with them & they cleared up after themselves arrived on time & did what they had to do would recommend ccs to any one wanting work done

James and his team did a great job. Even excellent tidy up afterwards. Highly recommend.

I'm very pleased with two workman who came to do a repair at my home today Terry and Laurent they were very polite and hard working and did a good job they cleaned up after themselves too I'm so happy with work they did today ,That's why I gave them 5 stars

CCS have improved a lot recently and offer a professional polite and organised service. The engineer was friendly and thorough and their phone service and appointment booking seems to be much improved . Excellent service.

If I could give this company no stars at all I would. Destroyed a brick arch way in a Victorian building, refilled holes they made with cement not lime mortar, supervisor changed position of extractor fan from the job sheet, despite us explaining why this was not a good idea, now have rain water pouring in every single time it rains, fan is still connected to electric 2 weeks later, had an appointment on 5th September, no one turned up, no phone calls to let us know so lost a day's earnings as we are self employed. Customer service is non existent, £18 million pounds in funding, absolute cowboys!!! Still waiting for this fan to be disconnected and removed and I will be warning all residents of the poor quality of work.

I can not thank Ellie and Emma so much amazing people thank you for your help and knowlege

Don't let them in your house! Incapable of doing the job, and lie to you at every opportunity. They've done irreparable damage to a 150 year old building and now we have water pouring though electric fittings. Literally stealing a living.

I had a new boiler and radiators installed today, the lady on customer service was lovely, the guys were amazing and did a great job. The electrician Aaron who visited after installation was a total star. Very happy would recommend

The worst company in the country. Don't even waste your time. They will mess you about. Not turn up. Fail to do checks correctly the list goes on. Just don't bother putting yourself through it. You'll probably end up paying someone else to do it properly

Appointment booked for the afternoon, I called the morning of and checked everything was going ahead. Was advised I’d need to be home earlier because of the time it takes the engineer to travel home… left work earlier, only for the engineer to not turn up at the confirmed time. I called & was advised that it had been cancelled. No call to let me know, I had to chase, and then it was rearranged for a month later! Highly unprofessional

Have to wonder who trains this people we are forced to use by our housing association. Don’t have enough staff so get in contractors and don’t care about the customer. Lied about getting parts and can’t cope with emergency call outs. Been told they are getting better but starting at poor anything is an improvement. Expect us to give up a full day waiting for them to maybe turn up and when they do you wish you had an option.

AVOID AT ALL COSTS

Honestly a nightmare! Took forever and still not right…

Avoid! No customer service or repair of their own installation. Exceptionally rude customer service team with no interest in customer service!!

Call once , to book an appointment with you, then if you miss it they don't follow up just book it and hope you will be in. Then give you a choice of 8-5 so you waste your day waiting for them to show up with no way of tracking them. Then decide to turn up on the day sit in their van for 20 mins then leave and claim you wasn't in

An appointment was made, so 8.am on that day, I called just to make sure they were still coming to service the boiler and they were. 4.30 came I called again just to make sure they were still coming and they were. 5.30 came and nobody turned up.it’s happened a couple of times now just another wasted day off.

Waited 2 months for the heating to 38 flats to be fixed finally fixed last Thursday and the engineer messed up the hot water so now 5 days without hot water. Sunday night sent an so called engineer who was not trained to work on the boiler. Avoid this company.

One star is one too many. Engineer alleges that nobody was home which is completely untrue. This is a recurring theme with these people. I have seen the engineer sitting outside my property in his van for ten minutes then driving off without attempting to come to the house. I then received a nasty letter saying I refused him entry. This is the third occasion where one of their engineers has blatantly lied. Don't trust them and use another company if at all possible.

The bloke jasper was professional and polite and listened to what I was saying great job.

They have left scaffolding up on my bungalow for 6 weeks now. Solar panels we’re supposed to be installed on 29/03/23 they wasn’t installed until 24/04/23 Despite numerous phone calls I’m still waiting for scaffolding to be taken down

After an awful experience of waiting around we then had a guy turn up today who really did not have a clue , then we had a different guy turn up of the name Ryan who I can honestly say loves his job , I opened the door to a smiley face and some one keen to fix the issue , he asked questions took an interest and fixed the problem . He is polite and funny and extremely helpful , he done a fantastic job thank you so so much Ryan , your going to do well in life thank you

Had air source pump fitted last week , new radiators water tank etc, radiators wrong size so not finished. To top it off I’ve been left with no heating or hot water for a week, with 3 kids this isn’t acceptable. Been ringing to see what’s happening said someone would come, he did turn up with 4 electric heaters, still waiting for Electrician to come, my 5 year old and 10 month old currently Poorly with cold, chest infection. I would avoid this company at all cost, all they do is fob you off. 😡

Disgusting company. They were asked to come out to service my boiler by homegroup. Bloke turned up started swearing constantly because my boiler is "old". Phoned 2 people swearing and moaning it was old then disappeared to his van to get a new carbon monoxide alarm which he put on the wall then claimed he was all done. Didn't even touch the boiler which is downright dangerous. Complained to them but as usual get ignored. Useless and dangerous.

Still waiting for solar panel installation. They let me down 3 times. Nothing. Still waiting and now the sunshine will be gone any real effect for free electric. Disappointed and very sad that they know this disruption and delay has a serious effect on me. It was clearly pointed out.

They failed to show up THREE TIMES including over Christmas which meant NO HEATING ABSOLUTELY shocking & refuse to prove they rang WHICH THEY DID NOT. Set of cowboys.

I don’t think this company would tell me the truth if I asked them what colour an orange is. They have a culture of lying and making excuses; waiting for parts, traffic, off sick, just popped out of office. These are the most common. Six weeks with no hot water, it’s a disgrace. AVOID THIS COMPANY!

This company are useless they lie to landlords and expect you to drop everything at the drop of a hat they work Monday to Friday the same as most people but expect you to have a days holiday for their convenience. They manipulate the truth to suit them and have absolutely 0% customer service. They have left us for months with no hot water and heating and they couldn't care less. STAY AWAY FROM THIS BUNCH OF CLOWNS

Absolutely disgraceful! They had arranged to conduct a gas safety check at my property this afternoon between 1pm-5pm. I arrived home from work @ 12.45pm to a card on my door saying they were there @ 10.12am! And even after an immediate phone call to try & rearrange it for the same day they didn't get back to me. I put off a whole afternoon's work today because of this & for these jokers to not show up at the appointed time is not good enough! What's the point of arranging these things if they're not going to show up at the APPOINTED time!

Good company

I have never had good experiences with this type of service and thought it was impossible to get great service, but CCS have proved it is possible . I was dreading a new boiler, I did not believe for one second it would go well. Despite my obvious lack of faith the contractors that came to do the work were upbeat, polite and very reassuring. The work was done so methodically and with no mess.They even hoovered! There was a slight issue with the cupboard door shutting after they had left, I called and they contacted the carpenter who kindly came back to put it right the same day saving me taking more time off work. They were a real credit to their company. I would highly recommend.