Flame Boiler Services Limited
5.0(30)Alford • OFTEC




Services
Power flush
Unvented cylinder servicing
Oil boiler installation
Heat pump servicing
Heat pump repair
Reviews
5.0
Flame Boiler Services Limited is described by customers as professional, helpful and quick to respond, with several reporting emergency call-outs and same-day or next-day attendance. Reviewers mention boiler servicing and repairs, resolving hot water problems, fitting a new tank and power flushing, often with clear explanations of the work. Some praise the tidy, polite manner of staff, and Duncan and Charles are each named favourably in more than one review. One reviewer reports that a replacement part was previously used before a return visit fitted the new one, though the boiler was left working.
Very professional, always very helpful and will attend quickly if they possibly can, especially in an emergency. I would highly recommend using their services.
Excellent service from start to finish. Highly recommended! Absolutely delighted with the service provided by Flame Boiler Services Ltd. Professional, knowledgeable and extremely helpful throughout. Our heating system combines an air-source heat pump with an oil boiler, and they were able to get everything working as it should, including resolving an issue with our hot water. It’s refreshing to deal with a company that clearly knows its business, takes pride in its work and genuinely cares about its customers. First-class service, and I wouldn’t hesitate to recommend them. Five stars, thoroughly deserved!
Professional and friendly service as usual. Fixed the boiler very quickly.
Prompt attendance and diagnosis. Replacement part was previously used but got boiler working again, a return visit fitted the new part. Very friendly and efficient.
Very professional, knowledgeable,reliable and great value for money. Really appreciate there prompt great service thankyou so much
Had an engineer out today to my new home for a boiler service and checks. I’m very happy with the level of service I got. the gentleman that came out to do the job was very knowledgeable and trustworthy. He was able to answer all my additional questions. And I will be using this guys in future for my yearly service and everything inbetween. Thanks again.
Excellent efficient service..top class engineers thank you all
Excellent service, they came out just before Christmas, out of their area, to help me out with no heating! Really helpful and very reasonable
Fantastic service, responded immediately during the Xmas holidays. Engineer was round the same day, heating back on. Christmas was saved Thank you
Can't rate these guys highly enough. Turned up when expected, took their shoes off without being asked and were polite throughout. Came back afterwards to resolve a query. Keep up the fantastic work
Came and did a thorough job the heating system is working great. Duncan was extremely competent and friendly I am impressed and will use this company again
Excellent service for my boiler — prompt, thorough and very professional. Highly recommended.
Flame as usual, speedy response to my issue and all fixed in a tidy and respectful manner, the cost was also very acceptable
Personable and very thorough.
Good service with technical explanations.
First class service from a local business. Arrived on time, tidy work and well explained. Very pleased.
Fantastic service from Charles and his team! They not only carried out the boiler service efficiently but also went above and beyond to help connect my new tank. Communication was excellent throughout the process, and their service-oriented attitude really stood out. A job very well done—highly recommend!
I recently experienced outstanding service from Duncan and Charles for our combi boiler. Duncan not only performed a thorough servicing and efficiently replaced the boiler’s controller, but he also took the time to explain each step of the process. His detailed guidance was invaluable in helping me understand how our heating system works. Moreover, when I encountered a minor water leak, Charles, who assisted me over the phone, was incredibly supportive. His calm and friendly demeanor helped ease my worries, providing guidance and reassurance during a stressful situation. This combination of technical expertise from Duncan and empathetic customer support from Charles showcases what a great team they are. Their dedication to customer satisfaction, coupled with their ability to educate and support their clients in times of need, makes them highly commendable. I wholeheartedly recommend their services for anyone in need of boiler maintenance and crisis management.
Flame Boiler Services Ltd provided an exceptional service! The team arrived today to complete a service and connect our new tank, including transferring oil from one tank to another. The whole process was carried out with utmost professionalism, and we are extremely happy with the results. Communication with Charles was phenomenal—he was always clear, responsive, and incredibly helpful. The team’s willingness to go above and beyond truly stood out. Highly recommended!
Had a system Power flush and new flow control valves fitted. Very happy with the work done by Flame and a good price for all the work highly recommend them.
We have used Flame Boiler Services Ltd for both servicing and installation of our oil fired boiler. Their service is professional, courteous and, over all, absolutely first class.
Excellent service. Very helpful and explained what work was being done. Clean and tidy. Great to see enthusiastic apprentice being trained too.
Our AGA had gone out as it was very much in need of a service. We were looked after very well, a thorough clean, new wick, flow rate checked and reassembled and lit and stayed to confirm it was running well.
Very good service from Flame, would recommend to others.
Have used Flame a few times now. Always responsive, keep you informed, can help with emergency and planned work. Excellent service. Thank you!
Phoned in the evening and came the next day to fix our oil boiler which had packed in during an icy spell. Would definitely recommend.
Been using flame boiler serviced for a few urgent boiler jobs recently and they've been absolutely brilliant. So quick to respond and always had solutions to our problems. Very professional too. Can't recommend them enough!
Very responsive. Attended within a few hours and gave boiler a thorough going over before addressing the problems. Everything well explained. Will use again and recommened.
Area
Areas covered
Aberdeenshire
Additional information
- Incorporated 2016
- OFTEC
- Emergency call-outs
- Commercial work
- Landlord work
- Public liability insured
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