M Davies Plumbing and Heating Ltd
4.8(79)Aberystwyth • OFTEC




Services
Reviews
4.8
M Davies Plumbing and Heating Ltd is often described as friendly and professional, with reviewers reporting that engineers arrive on time and leave the work clean and tidy. Boiler servicing, repairs and installations are the jobs most customers mention, and several say they have used the firm for years and would recommend it. Reviewers also regularly praise Owain by name for his thorough boiler work and for helping at short notice, and Craig is named for a neat heating system replacement and for a call-out in cold weather. Individual customers report quick responses to call-outs and say Matthew found and fixed faults that others had not. Some describe problems: one says they were shouted at over a call-out charge after being told there would be none, another says messages were not returned, and others report a late arrival, a return visit to redo pipework, and a bill they found higher than expected. A few customers mention Welsh-language service as a welcome bonus. One simply said the service was not useful. All experiences are as described by individual reviewers. .
Annual Boiler service.. always friendly.. work clean and tidy.. nice to know they are there when needed…
Great service from the start, I found the company via the Worcester Bosch site as I wanted an approved installer. Was contacted within 24hrs and Matthew called to see me soon after providing a quote later that night. Arrived on time as arranged, professional, polite technicians who cracked on with the job. Work completed to a high standard and I will be using them to service the boiler. Great to have a Welsh speaking company like this is in my area. I would recommend Matt and his team. Update on this review, boiler recently had the first routine annual service. It was easy to arrange and Matt arrived on time was as ever polite and professional. Continued excellent service from Matt and his team. Just had the second service done and as usual excellent service, Owain was polite and professional and did a thorough job. Cant recommend this company enough. Update July 26. Another annual service completed by Matthew, as ever great service. Excellent company and I will continue to use them.
Excellent service ..diolch yn fawr
I started using Matthew Davies heating and plumbing about five years ago when i had a oil fired central heating boiler installed by them. Following this I have had them to service the boilers at my other two properties. The service is carried out by Owain who is totally professional in his work, with excellent attention to detail ,he is a credit to M Davies Plumbing and heating.
Boiler service. Competent and efficient as usual. Diolch yn fawr iawn.
Excellent service. Arrived on time. Service of gas boiler carried out without problems. Also sorted some troublesome taps.
Excellent service again this year happy to recommend.
Good efficient service with friendly staff
An oil boiler service carried out by Owain, always professional, clean and courteous
Great came and did what he said he would.all good thankyou
Super service , our engineer was prompt and very friendly, good price as well to service our combi boiler , highly recommend , we will definitley be using M Davies in the future
We have been using Mat and gang for many years. Excellent service, always available, very reliable and highly recommended. Big well done to all
Gwasanaeth gwych fel arfer. Diolch yn fawr :-) Great service as usual. Many thanks :-)
We've been using Mathew and Craig for 4 years to service and repair various commercial gas boilers on our site. Fantastic service and great workmanship always. We would highly recommend.
Great service - very prompt
Annual Boiler Service and replacement of faulty fuel pump.Efficient and prompt service, engineer gave advice on future maintenance requirements. Highly recommend this company.
Professional and friendly technician - would highly recommend this company.
Annual gas boiler service. Once again, a friendly, thorough and highly professional annual service for a gas combi boiler. Gwasanaeth ardderchog gan beiriannydd gwybodus, effeithlon a chyfeillgar.
Excellent service , experienced installers, efficient , and personable.
Good job know what to do
Excellent Service, would highly recommend
Our experience has been a positive one with M Davies Plumbing & Heating Ltd. Quick to respond, turned up next day, friendly staff and fixed the job in hand. Would highly recommend
I have had cause to need the services of Matt Davies Plumbing & Heating on multiple occaisions over the past 6 months and have found them to be consistenly professional and concientious. They really put the customer first and make sure that you are completely happy with the work they have carried out. I would highly recommend them if you want a company that cares.
Came 1 hour late but polite guys. Not keen on the loud dance music. Didn't ask if I minded. Fairly decent job, but had to come back a 2nd day to redo the condense drain pipework and straighten a pipe.
Our gas combi boiler was getting a bit ancient, and as Matthew and the team had been servicing it for a few years they were the obvious people to call about a replacement. Gave Matthew a buzz, and it just happened that he was in the area so was able to pop over that afternoon. Had a very reasonable quote within twenty four hours. Two weeks later, the guys were over to fit the boiler, the process was smooth with minimal interruption, they're always super friendly, and really I don't think it could have gone better with the job done in less than two days. Overall, very happy with their work and we'll be glad to have them back next year to give it a service. Would recommend.
excellent service. very professional engineer and friendly. I have no problem recommending this company to anyone.
Excellent and professional service. Totally recommend
First service after a superb installation and everything is working nicely. .
We had expert advice, support in deciding timing of boiler change, quality fitting and good aftercare. So highly recommend!
Reliable, efficient and friendly service. Would recommend.
A great team - friendly, knowledgeable and professional. I have had excellent service for many years, particularly from Matthew and Owain. Highly recommended 5*
Great service from these guys. We will be using them again.
Excellent service, attention to detail and informative. Would highly recommend
Great quick service. Professional at all times. Diolch yn Fawr.
Davies have serviced my oil boiler for a number of years now. Owain did a fantastic job recently after my boiler broke down, troubleshooting and replacing the oil pump and motor. He got it up and running quickly (stayed late due to a power cut after returning) and before some cold weather arrived. Knowledgeable, helpful and responsive.
Amazing servicing work carried out by Owain Davies for the second year running. He went out of his way to help us at the last minute when we had no heating in our home during very cold weather. Highly recommend Owain as a Plumber/Engineer who actually listens and solves issues in a professional manner. Will definitely be using this business for many years to come.
Good job done professionally. We were a little shocked at the cost.
Most importantly the installed system has worked well. From my experience of the Company I am confident they will quickly sort out any problems should they arise
Quick, friendly service. Would recommend.
Owain is one in a million. When my previous boiler was no longer viable his recommendation for a new,more efficient one has definitely saved me money. He is reliable, knowledgeable, courteous and friendly. He will go out of his way to ensure any problems are solved. Thank you Owain,don't know what I would do without you.
Used for a gas boiler service. Very responsive and knowledgeable. Friendly service.
Excellent workmanship clean tidy and a great team
Highly recommend m Davies plumbing! We had our heating system replaced and plumber Craig did a fabulous job. The work was so neat and he was so patient when explaining how it worked and took the time to answer all our questions. They cleaned up and kept everything tidy. We are really pleased with our new system and would definitely ask m Davies to do any other plumbing works and recommend to others!
These guys did a fab job fitting a combi boiler. Everything is really neat and tidy. Thank lads
Excellent work done by very professional engineers who were a real pleasure to have working in our house. Great support team too.
Excellent and prompt work with a good quality tap, soon addressed the problem, a little tricky to get them to attend but this was possibly because they were busy. Very pleased with finished work though.
Matthew's team responded quickly to a somewhat last-minute call-out. Efficient and courteous service.
Excellent service. Punctual and efficient.
Asked for a new kitchen tap fitted. Great communication and the job was done professionally and neatly. Really pleased. Would definitely recommend
Excellent service (annual boiler service) and as I am selling the house they also advised and provided the necessary certificates for sale. Would highly recommend!
Mark Davies found my reoccurring oil boiler problem , which has been on going for around 9 month. The service was excellent found the issue was able rectify the problem on the first visit. Would highly recommend
I have previously dealt with Matthew and his co workers, after contacting them to service my old oil boiler. So it was only natural to employ them to install a new system for me. I found the whole procedure from start to finish completely stress free. Throughout the whole procedure of estimate to onsite fitting their thoughtfulness, professionalism and expertise shone through. I would absolutely recommend them.
We have partnered with M Davies plumbing on a range of contracts from small domestic works to large commercial refits. They are our first choice for all our mechanical needs.
Mathew and his team came and identified the problem and fixed it. This included fixing a new gas pipe which was painless. Am hoping they can come back very soon to help us relocate pipework which is delaying up our building renovation. Mathew was easy to get hold of and arrived on time, which was reassuring.
I run a holiday let in Borth. Unfortunately during one of my busiest periods the heating element for the hot water cylinder stopped working. I rang M Davies Plumbing and spoke directly to Mathew and explained the issue. Although the team were incredibly busy, they managed to visit the property that day and carry out the repair work required. The price was very reasonable and our guests were very complimentary of the gentlemen who attended from the company. The prompt service call saved us from cancelling about £1k worth of bookings over the next two weeks! 10/10 for service and value. I will be using them again in the future.
After being visited by several other firms over a matter of months my air source heat pump was still not working. Matthew solved the problem and fixed it. He had to visit 3 times and bring someone else with him on one visit to clean the system. It is now fine. I am so grateful.
Very professional company. We have used them several times over the last few years and are always impressed. Saved the day this last time and stepped in very quickly.
Great service. Turned up on time as agreed. Found issue and resolved it. Thankyou.
We were in a pickle. We could hear running water but couldn't work out where it was coming from. The guys turned up the following day, identified the leak, helped take part of the kitchen cabinets out, fixed the leaking pipe and whilst there serviced the boiler as well. Now that's what I call a good service.
We had a new boiler fitted by the company three years ago. There have been no problems with it. Last week Owain came and did the annual boiler service. He was professional and friendly, servicing the boiler and checking the system in a timely manner.
Fast and friendly response to a call for help when our boiler stopped working in very cold weather. Many thanks to Craig for his help. Diolch!
Great service
Replacement boiler completed quickly, cleanly and professionally. Minor issue identified and rectified within 2 hours. Great service! Highly recommended.
Always got what you need
Brilliant service. Matt and the team fixed our issue in a timely and professional manner. The engineers on site were excellent, leaving the area clean and tidy upon completion.
Not useful
Gwasanaeth ardderchog a Chymraeg! Great service and very helpful. Diolch. Thanks.
We have nothing but good things to say about our experience with Mathew Davies Plumbing and Heating. From the very first consultation with regard to the heating system that we required to the final fit, the whole process was efficient, friendly and professional. Craig and George, the installers did a fantastic job, were particularly conscientious in regards to Covid security and were a pleasure to have working in the house. I would highly recommend anyone who requires heating or general plumbing. Lilla and Adam
thank you for great service I called out for my elderly father in law at 5.15 and the engineer turned up at 9.30 next morning he didn't have the required part but it was sourced within 20 mins thank you for the prompt and polite service he was very please
Called twice left a message once spoke to a polite young lady second time said she'd call me back. A week past no call.
Call out was unfortunately not needed and no work was done, so the engineer was in the house for 5 or so mins, engineer was nice, and mentioned not to worry and that there would be no charges. I knew there would be a call out charge so this was misleading and so when I asked the owner about what was said, I got shouted at and told we are not a charity. Very unprofessional way to speak to someone especially as I’ve been in a very hard spot at the moment and I’ve had to borrow money to pay. Speaking to my brother who owns a boiler company, the call out charge was quite high for just a call out that lasted 5 minutes and when I only live 10/15 mins away from the engineers home and he was on his way home when I called. They were very quick to attend the call and the engineer was lovely but I was shocked about how I was treated on the phone for asking valid questions that I only asked because of the engineer comments. No one should be shouted at for any reasons.
M Davies Plumbing & Heating Ltd have been servicing my boiler for a few years. The booking of the boiler service each year has always been straight forward, and the engineers were highly professional and punctual each time. In 2020, I had a new boiler fitted by the company, the service received was fantastic and the engineers worked efficiently and in a timely fashion. In January 2021, I accidentally changed a setting on the boiler which meant the hot water was switched off. I called the company and asked them to come and re-set the settings to which they came within 30 minutes of the call as they were nearby. The engineer was friendly and demonstrated to me what I would need to do if I changed the settings again. The engineer was also fully equipped with PPE and ensured social distancing and good hygiene at all times during the call out. M Davies Plumbing & Heating Ltd come highly recommended as they have always delivered a highly professional, friendly and prompt service.
Excellent service is clearly skilled and professional,can recommend with confidence.
Area
Opening times
- Monday8:30 AM – 5:00 PM
- Tuesday8:30 AM – 5:00 PM
- Wednesday8:30 AM – 5:00 PM
- Thursday8:30 AM – 5:00 PM
- Friday8:30 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Gas engineer
- OFTEC
- Domestic work
- Commercial work
Other heating engineers nearby
Also available in Aberystwyth
Is this your business?
Claiming it is free: edit your details, add photos, and take bookings direct. We’ll add the verified badge once we’ve confirmed it’s you.