Premium Timber Windows Ltd

3.0(2)St Giles, Camden, London • FENSA

About

Premium Timber Windows Ltd is a glazier based in St Giles, London. They make and fit timber windows and doors. Customers say the quality of the work is good, the customer service is strong, and the team are trustworthy, professional, polite and diligent, keeping disruption to a minimum. They are listed with FENSA as an installer.

Reviews

3.0

One reviewer of Premium Timber Windows Ltd praised the quality of the work and the customer service when ordering and installing new windows and doors throughout a house, describing the team as trustworthy, professional, polite and diligent and reporting no hidden costs and minimum disruption. That reviewer also said the company was honest in communication and considerate about extras that would improve the result. A second reviewer, however, described the product as great but the aftersales as dreadful, reporting three months of email arguments and a paid-for mediation service that resulted in compensation being paid to them.

T L.Sept 2025 · Google

I've high praise for Premium Timber Windows Ltd, the quality of their work and customer service is exceptional. The talented team is not only trustworthy, professional, polite and diligent, I am astounded by how much it meant to each person that I was a happy customer. During every aspect of the process of ordering and installing new windows and doors for the entire house, there was minimum disruption and great care taken to deliver on time. There are no hidden costs, always honest communication and courtesy given for any extras that would enhance the end result.

Tony M.Aug 2025 · Google

Great product but dreadful aftersales, after 3 months of email arguments, I paid for the government backed mediation service and they had to pay me compensation…..beware.