The Window Depot Installations
4.8(38)Gedling • FENSA




About
The Window Depot Installations is a glazier based in Gedling, covering Nottingham. They carry out glazing work for customers across the area. Customers say they are friendly and quick to respond when problems come up, and that the work is tidy and of good quality.
Reviews
4.8
The Window Depot Installations supplied and fitted windows and doors to several customers, with praise for friendly and professional service, quick responses to problems, and tidy, quality work; some fitters were described as polite and respectful, and one reviewer recalls Mick sorting out a patio door. Others report that problems with doors and windows were attended to the next day or within half an hour after calling. One reviewer was unhappy with the quality of the supplied and installed windows, said the requested opening mechanisms were not delivered, and found the response to their concern dismissive; they also said a window needed readjusting and the installers left a mess. That reviewer was disappointed with both the product and the customer service.
The window depot was absolutely amazing. From going seeing them, getting the windows measured and fitted with in 4 weeks brilliant thanks. Highly recommended. Well done. Wendy.
Amazing service. Highly recommend. No complaints at all 👍
I would not recommend this company. The windows supplied and installed are not particularly good quality. What I had requested in terms of the opening mechanisms was not reflected in the quote and, respectively, not delivered. When I raised the issue during the installation, instead of listening to my concerns, I was told that I had misunderstood and that the person who prepared the quote "never makes mistakes" because he had been in the business for 40 years. I found this response dismissive and unhelpful. The installation itself also lacked attention to detail. One of the windows had to be readjusted the following because it had not been adjusted correctly in the first place. The installers appeared to rush the job and did not take much care during the process. The installers left a considerable mess behind and made no effort to clean up after themselves, which I would expect as a basic level of customer service. Overall, I am disappointed with both the product and the customer service.
I have had windows and doors supplied and fitted by The Window depot, they have been brilliant, Their customer service is fantastic, your emails are always replied fast and I’ve always had a follow-up phone call from them. It’s so nice to deal with a company that actually cares. I would definitely recommend.
Great service from start to finish. Quick turn around from quote to installation. The guys who fitted the window were professional and respectful especially with keeping the carpets clean. Highly recommend and we will be using again in the future.
Very helpful over the phone, asked exactly the right questions and didn't waste any time. Knew exactly what was needed in under 60 seconds
Great service from the Window Depot from start to finish, from initial enquiry to fitting patio window. Highly recommended.
We commissioned The Window Depot to replace our broken patio door. They responded to our initial enquiry very quickly sending around the estimator to price up the work. Within a month of accepting the price there was a team at our house completing the work in less than 2 hours despite finding issues in the construction of the original lintel. The work was expertly completed and we would wholeheartedly recommend them to others
My Mum’s landing window was stuck they came very promptly after being contacted and released it and Mum was very happy with the price she was given , Mum said she would definitely use The Window Depot again
Excellent customer service had a problem with my door and they came out the next day. Would definitely recommend
Another 5⭐️ service from Mick and the Window Depot, we’ve had all our new Windows and doors fitted with them and wouldn’t go any where else. We recently had a problem opening a patio door but Mick came out straight and sorted it for us, thank you ☺️
Excellent quality doors and windows provided by the window depot. The fitters were polite and professional and have made an excellent job with a perfect finish. Really pleased with them
Have had 2 doors from The Window Depot, one for our outhouse as old wooden door and frame were rotted, new door installed opening the other way as per our request. Work carried out quickly. Our front door had a blown panel after many years, a fresh new door installed with no fuss, no mess. Friendly, good service, I recommend this company.
Really pleased with my new front door from the Window Depot! Mike, the fitter, was exceptional - v professional, helpful, skilled, tidy & paid great attention to detail. The finished product & fitting has exceeded my expectations
Very professional,had a little problem with one of the window lock but sorted out within half hour from rang up, both quality and workmanship were excellent,strongly recommended From mr Che of daybrook
Excellent service, very quick, nice friendly person, came out to help even though he didn’t fit the original window Highly reccomend From Deirdre Chilton
We had a problem with the lock on our back door jamming. As the door had been fitted by the Window Depot, I gave them a call and asked if someone could come out and have a look at it. Mick came out and fixed it in 20 minutes with a smile, no charge. Brilliant service and a really friendly guy, would definitely recommend.
Amazing place.i go there ask if they can replace my French doors handles and put new locker in. Mick promise me come and look on Tuesday morning,and hes did.than he came back on Friday and change everything new. Quick and amazing job.well done
Did a really nice job not the first time use very please nice prices nice people quality service
Very honest advice - won’t oversell you anything. Fitted a new door fixed a window hinge and we’re in and out in and hour and left the place spotless. Would definitely recommend!
Came early. Did a good job. Reasonably priced. Pleasant person..Thank you. Will recommend.
Can't fault their honesty and integrity. We first wanted a quote to fix some issues with a window and patio door installed by another company. Mick explained the issues and when they would be able to fix things - but there and then he managed to find a way to close the faulty window to secure it. He then spent time with us, with props, to ensure we knew exactly what to expect regarding a composite front door. He wanted to ensure we would be happy with the final out come due to the door frame being an unusual size. Very diligent would highly recommend.
Quality installers no hidden costs, good updates Polite and professional and quality products, all that you need.
Not a bad company
Came early very polite and friendly did a brilliant job cleaned up after themselves inside and out even cleaned out some gutters where some debris had fallen in . The price was the best quote i got. Would highly recommend this company. Excellent service
Having looked closely at thousands of UPVC window installations over the years I can highly recommend Window Depot- normally firms glue lots of 'cloaking' UPVC around a window to hide the mess they've made of your plaster when they removed your old window. So we have something I rarely see- clean cuts into the plaster with the new windows sealed up to it. Absolutely perfect job; don't even think about using anyone else- and certainly don't use a national company.
Work carried out was done on the day & on-time well impressed everything that was fitted would recommend to anyone
Just had side garage door and window fitted. Had an excellent service from start to finish.. Would highly recommend them.
Great service, fantastic work carried out to the house and good prices too. I would highly recommend. Thank you.
Very Easy to order ,great Windows merchant.
Fast and good quality, fair prices and friendly service would recommend
Fantastic service can't thank you enough for your help today Mum was in despair yesterday when her new setee wouldn't fit through the door. But you came to the rescue and took the glass out of the window. Thank you Maggie
Area
Areas covered
Opening times
- Monday7:00 AM – 4:00 PM
- Tuesday7:00 AM – 4:00 PM
- Wednesday7:00 AM – 4:00 PM
- Thursday7:00 AM – 4:00 PM
- Friday8:00 AM – 3:30 PM
- SaturdayClosed
- SundayClosed
Additional information
- FENSA 44420
Other glaziers nearby
Also available in Gedling
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