Enerus Limited
4.8(28)Sedgefield • TrustMark • NAPIT




About
Enerus Limited is a gas business based in Sedgefield. They repair, service and install boilers. They are listed with TrustMark and NAPIT as an installer.
Services
Reviews
4.8
Enerus Limited is described by reviewers as professional, friendly and helpful. Several reviewers say Lee is knowledgeable and takes the time to explain the work. Empty properties are reported to have been left neat and tidy after installations. One reviewer said Enerus Limited did not complete a contracted underfloor heating, hot water and heat pump and MVHR installation, reporting that the work was still not complete in April 2025.
Lee helped us to install our hive, which didn’t end up being as straight forward as we once thought due to builders and their installation of our original heating. Lee tackled it, supported us and supplied everything we needed to have it rectified. Professional, patient and very competitively priced. We couldn’t recommend him enough! We have also signed up for the boiler servicing which they offer. Very reliable company! Thank you! 👍🏼
We had Lee replacing our immersion water heater tank, the job was well executed, neatly installed with new piping system and tested. Lee was a friendly and professional person, respected and kept our home clean and safe. Thank you and will highly recommend him.
As a person who works in construction myself Lee is absolutely the ideal professional his work ethic and workmanship is second to none regarding the heat pump it self I think I’ve made a good choice to complement my solar and battery pack. Enerus prices for work were really competitive and LEE goes that extra mile it was a pleasure to have enerus and lee going the work
Every once in a while (not often enough) a trade person comes along and restores faith with their knowledge, expertise and general professionalism. Lee@enerus was every bit of the above. I highly recommend Enerus - and a huge thanks to Lee.
Following an over-run on his previous job, Lee contacted us and rearranged to call the next day. We only required a Gas fire to be decommissioned, so found many others just weren't interested in our 'small' job. Lee is very knowledgeable, very helpful and a lovely guy. Quotes are ongoing for future work and we absolutely would have no hesitation in recommending him.
5 star job, called Enerus Home Services to come repair a leaking toilet, Lee came out same day and fixed the issue. Great service, no waffle and super helpful. Will definitely use again. Thanks again Lee. Much appreciated again. Highly recommend Lee for any plumbing works.
Highly recommended. We've had no heating or hot water for 3 weeks while a different company was trying to fix it. Lee from Enerus went out his way to come out and it only took him couple minutes to get it back up and running. Any more issues will definately be contacting this company.
Lee was absolutely great - he came promptly, explained the central heating fault and went the extra mile to go out for the part and return to instal it straight away. I was so impressed by his professionalism that I hope to be asking him to look at a bathroom replacement next year. Thank you Lee.
I contacted Enerus Limited last year 2024 for our first annual service on our Ideal Heating Air Source Heat Pump. This is the second year 2025 Lee has serviced our Air Source Heat Pump. Lee takes the time to explain what a service consists of and provides a full emailed report on our system, he is happy to talk through any questions we have and takes the time to explain in full detail. Enerus Limited offer a very competitive price for their service compared to other companies, Lee genuinely enjoys his job. Lee is very polite and professional. Thanks again Lee, look forward to seeing you next year.
Lee came to our house to fix a toilet that wasn't flushing properly. This is a problem that has recurred many times over the years. He is the first plumber who actually gave us a reason why this was happening and went out of his way to source a special part to fix the toilet. Hopefully, it will not happen again following this repair. Lee was friendly and professional at all times; he always contacted us to tell us when he would arrive and even followed up the job with a courtesy call the next day to ask if there had been any problems with the toilet. I would not hesitate to recommend Enerus and would certainly use this company again.
Good fair and honest company Lee was good mannered and friendly and explained things as he worked will be using lee more in the future
Contracted Enerus to design, supply and install underfloor heating, hot water system and heat pump, and to design and supply an MVHR system. Work was due to be completed in July 2024 and as of 28 April 2025 it is still not complete. They have not carried out any work on the systems this year. Would not recommend.
Good service.
Lee came out to see the ASHP at my new property, installed before i acquired. He was helpful and advised a good control system. It did not work immediately, due to a faulty part, but Lee helped and waited for payment until I was satisfied with the product. Lee is keeping an eye on how the whole system is working which is comforting.
Our boiler broke and needed replacing. We searched on line and put an order in for a replacement to be supplied and fitted. On the agreed date at the agreed time Max and Jay from Enerus arrived with the boiler we requested. To say that every problem that could arise did would be an understatement but every new problem the fitters encountered they just put right explaining all the problems to us. They did a brilliant job, it took them twice as long as it should have but that was not their fault it was all to do with the way the previous boiler had been installed, they were fantastic. They made sure every problem was solved properly and they were friendly courteous and extremely professional. I have absolutely no problem recommending this company or more so Max and Jay for the outstanding service and high standards of their work.
Best service ever!
One of the most professional knowledgeable people I’ve met who can advise on everything heat pumps / heating systems
Bought a Worcester Bosch boiler through Heatable, and Enerus were allocated the installation. Everything went smoothly with arrangements and Tom and Max from Enerus arrived as scheduled. It turned out that the installation was more complex than expected (changing from standard gas boiler system to combi boiler) but they worked hard to sort things out. On the second day, Joe arrived as well, to do the electrics. Cannot fault the guys. Tom kept me informed of what was happening, and made sure that I was happy with what he was proposing to do. To complete the installation in the two days allocated, they worked late on the second day until everything was working as expected. Well done guys, couldn't have asked for a better or more professional experience . I am happy to recommend Enerus to carry out such installations, and having Tom, Max and Joe carry out the work was a pleasure. Peter Prince
Excellent workmanship with Lee, Tom, Max and Joe, brilliant job throughout and left everything tidy, we're very easygoing abd made sure the job was finished to high standard
Highly recommended, Lee fitted our new boiler with no issues at all. Very professional and kept us updated with everything as he was working through the installation
We were matched with Lee and his Team via Heatable, and consider ourselves very lucky given the outstanding service they provided. We were quite surprised when what was meant to be a standard boiler replacement turned into a new gas installation, but the Team was extremely knowledgeable, supportive and resourceful, which kept our frustration levels at bay. Lee is particularly clued up re guidelines and regulations but he still made several phone calls to ensure his initial assessment was accurate; we are grateful for his patience and good humour. The lads worked really hard (went under the floor (!) to install the pipes), and kept checking we were ok with the solutions they were proposing when architectural features of the house made it impossible to "hide" the pipes in the wall. Lee and his Team went the extra mile to ensure the final result was optimal and that we were happy - they replaced a rusty stop tap, and sourced a new radiator in one (!) evening. Lee's high work ethic and honesty are worth mentioning as well; we prepaid to power flush (deep clean) the radiators, which Lee advised was not needed, putting our savings ahead of his personal gain. Last but not least, the lads were neat and tidy, very easy to talk to, and appreciated nice coffee :) We look forward to seeing them again - we already booked Enerus for our annual boiler service!
Absolutely exceptional workmanship and service, Lee was the most professional contractor I have ever met. Outstanding work!
Highly recommend this company for any gas plumbing boiler installation. Very professional in all aspects in there trade.
I can highly recommend Enerus for boiler fitting. From coming to do the replacement assessment, to the fitting and follow up they were professional, courteous and friendly. We are really pleased with the Viessmann boiler they fitted which is so much more efficient than the old Bosch one we had. Thank you Lee and Liam
Installation of new boiler & hive system. Brilliant service & excellent customer service. Lee was great and overall professional. Recommended to friends and family.
Been thinking of going down the route of an air source heat pump for some time and wanted to discuss the feasibility and suitability for an installation at my location. Spoke to Paul and could not have been happier. Very knowledgeable and full of good ideas about the installation with things I had not considered, and I’ve researched ASHP’s quite a lot. No hard sell whatsoever, just someone genuinely interested in getting the right solution and clearly very passionate about the technology – more than happy to recommend.
Area
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2020
- TrustMark
- NAPIT
Also available in Sedgefield
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