Mersey Fencing Ltd
4.3(153)Liverpool




Reviews
4.3
Reviewers of Mersey Fencing Ltd often describe friendly, polite staff and fencing, gates, sheds and trellis work they were pleased with, including several who say the fitted work looked good and the fitters were tidy or left the garden clean. Repeat customers and neighbours' recommendations appear in several reviews, and some reviewers mention made-to-measure panels or a sample gate in store. Some reviewers report problems getting a response: one sent an email asking for a quote and got no reply, and another says a promised call back did not come. One reviewer says workers used their unoccupied property without permission, left debris and damaged plants and paving, and that a worker was abusive when challenged. A customer also reports a shed that leaked within two weeks and says the company did not return to fix it, and another describes a large price increase notified by email the day before work was due to start.
Excellent and professional installation of fencing, gate and trellising. The installation team were amazing and even came back to fit an additional lock upon request. Great job!
I got fencing and a gate replaced. Excellent, efficient job. Friendly people fitting the fence and when calling the company. Really good, straightforward communication. Reasonable pricing. It looks so much better. Recommend.
I gave one star for their terrible customer service. However, their work was excellent, I could not fault it. Mersey fencing has just built the fence between ours and the neighbour's garden. Initially, we had agreed that we would go halves once we agreed on the price and the company to carry out the work. Half of the fence had came down although every other fence in the vicinity had stayed solid and upright ours collapsed . She did not tell us she had mersey fencing out to do the work so we were unprepared when they turned up so she had totally disregarded the agreement. I was about to go out once I realised they had started the job but I heard one of the worker asking my neighbour did we know they were fixing the fence and then did we know they were coming today. The neighbour answered yes to both questions which was a complete and utter lie. She then proceeded to complain about the cat. I put this post up cos I just wanted those workers to know that we have had a lot to put up with that neighbour over the years, what you see now is not what she was and to involve yourself in gossip with a client is very unprofessional on your part. We also have our own beliefs on how the fence ended up in the state it was but without evidence we could not prove it. You have destroyed my plants at the bottom of the garden where you have just lashed the old fence parts and squashed them all and left debris on our flags without cleaning up. Disgusting, and felt it was personal.
Had garden fencing plus trellis fitted and its an excellent job, I'm so pleased with it. The fitters were tidy, friendly and worked hard. The price was great too! This is a fabulous company to deal with and will be my go-to for any future fencing needs. Brilliant!
I would reccomend to anyone. Looking for fences an gates..From coming out to quoting up to installation of my fence everything was easy professional. Everyone knew what they was doing my fence looks really good. Good quality and a good price too. Thank you
Really professional, high quality service. Very friendly and their services and products are very cheap for the quality. I can't recommend this firm enough for fencing, gate building and materials supply. Truly 5 star.
Great service and great prices they just couldn't make the size of the fence panel I wanted but highly recommend
After visiting hardware stores I was not impressed with the quality of the mass produced wooden gates, so I decided to call in to Mersey Fencing. The customer facing staff are friendly, and they had a sample gate in store. The quality of the workmanship and materials used are far superior than an off the self purchase. The took my order and said they would be in touch when they had an installation date, which they did. They turned up on time and the fitted the new gate and even took the old gate and frame away which was really helpful for me. From the day they took my order was approximately 10 days, but it was worth the wait. The gate is incredibly robust compared to other gates I have seen and the installation is brilliant. Great work Mersey Fencing, Thanks
Mersey Fencing had just installed my fencing with door. So very please with the job. They were very professional, friendly, polite and respected the property. They explained what they were going to do. Fantastic job and well done. Fencing is excellent quality wood. Thank you Mersey Fencing for a job well done.
I ordered fence panels and a shed. The panels are really robust and long lasting, as I know from past experience, and the shed looks great too, really well made. Delivery was punctual, friendly and professional. All in all a great service from a very trustworthy company.
I’ve been meaning to leave a review for a while, got a new fence done over a year ago, there were some minor issues but they were sorted by the team. As a young woman living alone I generally hate dealing with tradespeople because I’ve been conned by dodgy people in the past, but mersey fencing are great and I’d recommend to anyone! Thanks for a great service!
Sent an email last Thursday, still no reply. Requested a quote for 4 replacement fence panels and a gate.
This is an amazing company!! Had a really big job due to an overgrown garden, the team at Mersey Fencing absolutely excelled, I’m a single mum, and had difficulty with the overgrowth, left my garden in a beautiful condition! So pleased, above and beyond with this company
Superb!! I needed 4 made to measure panels within a week to have for the weekend and they were more than happy to help! When they arrived I was so happy with the quality of them and a really good price too! Highly recommend!
Punctual ar time promised. Installers were great. Very friendly, done agreat job, and left my garden and drive clean and tidy. Would definitely recommend.
Great place for all your fencing needs , prices are great and the staff are very helpful, you are able to drive in from edge lane and I highly recommend this as it's barred double yellow lines outside and it's a very busy road, they do deliver for a price, it'll be my go to for fencing, already sent a few people there I'll be going and ordering from them, highly recommended
Rang yesterday afternoon ordered a fence panel was delivered next day can't beat that service. Really good quality panel too, highly recommend.
We have used Mersey Fencing before and both times we have been 100% happy from the initial phone call to the job being completed. Very professional company supplied, fitted and disposed of my old fencing. We’re delighted - couldn’t be happy our new fence panels they look perfect thank you so much :)
Guy on phone was pleasant but said there was a 4-5 week delay on for panel I installation. Appreciated honesty, glad they're doing well!
Great service and good price too
Mersey Fencing was recommended by one of my neighbours. I contacted the Mersey Fencing and the response has been extremely positive and pleasant. Choosing the right fencing team is a daunting task; I am sure you make the right decision by choosing Mersey Fencing as I did. The fencing is done by highly professional installers. They turned up on time in a snowy day. Highly recommended
Excellent service friendly polite quick no mess left would highly recommend this company for any fence problems
quick whatsapp response, efficient work, nice and helpful workers
Best place for all your wooden garden needs helpful and quick delivery if needed
Been going to this place since I was a kid, Still going ther now, Has all you need
Great set of lads, great price and great quality of work.
Brilliant service from start to finish - great pricing too!
Excellent service from start to finish. The lads turned up on time and set straight to work with installing the fence. The quality of the work is brilliant. Good quality, solid, well-built fence.
Exelent service from the first enquiery to the final delivery.fencing panells and concrete products were all exelent quality 10 out of 10.
Yes ordered and delivered on stated time
Excellent customer service. Fence panels purchased far better quality than others seen. Good quality thick timber very well made and delighted with Steven and staff's superior service. Delivered on time helpful too. Couldn't recommend highly enough. As a lady customer I felt respected and treated very well. Hope this help. Gina A.
Ordered several times from here always great products and quick delivery
Cheapest prices, Great service, fast delivery really happy wouldn't go anywhwere else
Ex price great staff
Called up for a quote. Weren’t interested unless it was a large job as had to travel to Wirral. Comedians.
Could not find it from Google maps
I had trellis & a gate fitted, this is a fantastic company who I highly recommend. The two workmen where extremely pleasant and continued to work through the bad rain. I WOULD DEFINITELY USE THIS COMPANY AGAIN 😁
Good prices and friendly staff
Paul and Mark did a fantastic job on my fence and gates. They really went the extra mile in giving advice about the best lock to fit. When fitting it they took time and effort to provide a five star finish. Thanks again.
Great service deliverd on time well done makes my job easier and customers happy .
Good price delivery when promised
Excellent service and excellent quality fencing
Had a fence delivered from this company said on phone fence would be delivered to back garden i asked for this because only lady there, they turned up and said no and left it at front of house very poor service won’t be using this company again
An excellent job, very good price.
I wanted to get fencing in the front and back gardens and looked on the net. I sent an email to Mersey Fencing but received no reply. Two weeks later I called and was told the he is on the road at the moment and will call me back within the hour. That was two weeks ago. I have found someone else who phoned to arrange an interview and came down the same night. Not good business practice. I have received a reply, and checked my facts which I found to be correct. I contacted you via the website and left a message, and was rerouted to a mobile phone when I called from my housephone.
My daughter wanted a new fence and we got recommended Mersey Fencing. They are a local company employing local people who make the fences to order on site. The prices must be the cheapest on Merseyside but the fencing is fantastic quality and really well made. The cost was so low we had enough left to buy matching gates which look amazing. Give them a go and ask for Steve. Update 08/03/22, had to purchase 8 panels for my own garden. Quality is still the same and the price is still low in comparison to other places. Cheers Joe
Great service and polite staff at all times
A fast efficient service
Great local company best prices by far quality workmanship and great help too me.
Garbage and expensive
All needs where taken of above and beyond great experience all covid safe and price very reasonable 👍 lot better than any main places good solid products
Great service and quality fencing and gates with a prompt delivery.
Just called for information, very helpful 👍.
Needed a couple of made to measure fence panels. A neighbour gave us a recommendation and Mersey Fencing Ltd were brilliant. Staff were very friendly and helpful. The cost of fencing, timber and delivery was very reasonable. Definitely recommend them.
So good they do job;)
Great company would definitely use again.
Ordered on the Monday and fences arrived first thing Tuesday. Good quality as well
Website says fences can be made to measure. However they don’t actually do this because they’re busy.
Great job very tidy and quick
Always good service
Easy transaction, great price and good service. Highly recommend
Excellent service from start to finish. The guy in the office who took my order sorry cant remember his name was extremely helpful and friendly. And the delivery man was very friendly and pleasant. I will definetely order again. Thank you
Good products but hope he doesn't charge the 40% vat he has on his website.
Fencing and sheds spot on
spot on
Top quality all round, service and product, highly recommend..
Could not fault the workmanship and speed of completion. Good staff and a high quality product. I would recommend Mersey Fencing to anyone. The quote was good and the workman showed up on time and worked all day to completion
Excellent highly recommended
Avoid. Shed started leaking within 2 weeks of fitting, and they told me they would come round and never got back to me! I would never trust them for anything in the future and would do my best to warn others of what they're like.
Just had a new back fence put up by two great guys and they did a fantastic job. Would definitely use again and recommend to anyone
Very good quality great staff and very informative
Brilliant service all round. Great delivery times and top quality fencing. Definitely recommend Mersey Fencing to anyone.
Friendly staff good service
Went there for top trim for my fence really cheap and staff really helpful
Fast and friendly
Very nice people, excellent quality fences, highly recommend. Bought from over the last 6 years.
GOT THIS FIRM OUT GOOD AS SUPPlYING BUT PUTTING FENCE UP BIG NO SORRY WHENT WITH THEM FEEL SAD 😡😡😣
unreliable
Friendly and helpful got all I needed
Great service
Great service, they didnt have the panels I needed but made them while I waited. 15 minutes and I was sorted. Top lads
Great service thanks Marty.
Excellent
Great prompt service and great panels
Great service! I ordered a fence panel Friday evening online and it was delivered next day early afternoon. Price was good as well for the fence and for the delivery! I am sure I will use them next time if I need timber product!
Needed a fence to keep dogs out of garden and now we have one excellent service all round highly recommend.
Just had them renew my old fence. Ordered ,rang to ask when , arranged a date and they turned up as expected. Very courteous, friendly, professional, nothing was too much trouble. Excellent. Thank you for a great job, would recommend.
Good prices not a RIP off
History !
The online ordering process is fine, ordered then rang to arrange delivery. Sadly delivery was not as expected, whilst the two men were friendly, asking who was carrying out the work & being informed it was our builder they refused to put the fence panels & posts in the garage. One of the delivery men said it was due to health & safety & that other members of staff had been sacked for doing it. After some discussion they did agree to put the fence panels in garage but left the posts in the front garden, six feet from the garage! If they had been erecting the fence they’d of had to carry everything through garage so I can’t understand the logic. If this is indeed delivery process it should have been made clear both when ordering online & when contacting the company to arrange delivery.
I can’t find anything negative to say about this company; efficient, friendly and professional. A special mention for the guys who installed the fencing, as they were coutious and accomodating despite having to work through horrendous rain. I had a very good experience working with Mersey Fencing and would happily recommend.
Excellent quality and really helpful staff
Very helpfull . Good staff. If you need a fence or shed - its the place to go.
Had my garage, backdoor gate and frame done today, it is brilliant, the 2 lads that completed the work were very nice and tidied up after them. Would highly recommend this company
The fencing is very good quality. Staff very professional . Would highly recommend
Appalling lack of organisation and communication. Just received Mersey Fencings revised estimate of £785 dated 14 August 2018 and sent 15 August 2018. I cannot understand why the day before the company had arranged to start the work they decided to inform me by email that they have decided to add £157 to the first price that they originally gave me of £628 dated 14 July 2018. I would have thought that a phone call would have been more professional at this very late stage. No changes have been made to my original requirements that were discussed in full with their colleague who visited me on the 13 July 2018. In fact I re-iterated the requirements by email addressed to them and dated 15 August 2018. This actually shows me that no notice was taken of my requests, either verbal or email. No apologies offered but person I spoke to today (16 August 2018) tried to suggest that it was my fault. I am extremely annoyed about this last minute notification and consider it to be highly unprofessional and very poor business practice. I am not complaining about the cost, however, I am complaining about their office organisation and last minute change. Due to prior commitments this has now left me in an extremely difficult position trying to get the job done before I go overseas. I cannot comment upon their fencing work, however, this is no way to run a business. Had to give one star to be able to post this comment. It would have been zero otherwise. Next stop Trading Standards.
Good products. Good prices. See face to face for best prices and delivery slots
Great workmanship wouldn't use anyone else
Long story short...there was a bit of confusion with my order. The owner gave me a call explained the situation and rectified it. Many thanks
Would love to see this moved to a 5 star but lazy workmanship created this score. Was going to write my story but no one needs to be bored.
Great spec shed, solid build. Delivery was spot on and price was great. 5*
They are helpful, polite and friendly. Gate fence and shed all good quality, and done in a day, office staff very helpful too. Going to use again in the future.
Nasty Storm Doris had left us completely de-fence-less but despite their huge workload Mersey Fencing somehow managed to squeeze us into their busy itinery and provide us with a marvelous new bespoke outer fence and double gates that is the envy of the whole of West Derby. Their office staff were extremely helpful, their estimator informative and the two lads who erected it all were courteous, efficient and skilled in effecting their task. It was a pleasure to embibe them with hot mugs of tea.
I had some fencing replaced by Mersey fencing and cannot fault them ,the finished job looks great and the two men who done the work were excellent and very polite and friendly and took away all the.rubbish and cleaned up as much as possible before they left . Would use Mersey fencing again and have already recommended them to a friend.
Very happy with the service. Ordered on line easy and clear to navigate and was delivered the very next day.
Great service and work that was carried out was excellent, 2 gents who carried out the work where very helpful, would definitely use Mersey again and would highly recommend for Fencing and sheds.
Excellent shed, well made and strong, made from good thick wood not the cheap flimsy stuff, excellent customer service, had a little leak in back panel were there was a knott one panel (manufacturer fault) and they came out and replaced the whole of the back and a gave me a new floor, no messing me about just come and fixed it, the lads were very professional and friendly, Highly recommended
Mersey Fencing used my property, which was unoccupied at the time, (without consultation or permission) to cut concrete posts etc when fitting a fence for a neighbour, which we had no prior knowledge of. They left behind total desecration and encroached onto my property by about half a foot cutting my block paving stones in the process and removing other things and discarding. When my husband turned up out of the blue and asked what was going on he was met with a torrent of abuse and insults and one of the workers actually squared up to him and threatened him!!! To add insult to injury, my original fence panels were then kindly given away to another person!!! very good of them to steal my property!!!! Spoke with the manager Ken who was worse than useless I have to say. Waiting for a phone call from the managing director which hasn't been forthcoming as yet!!! This will be going further if not corrected soon!!!! Take no notice of the one star...it should definitely be a minus!!
I've just been to see Mersey fencing I am a builder and have done fencing for 20 years I used them because I required 7 foot feather edge panels which my own supplier did not have and the job had to be done ASAP the two lads who work in the shed are more than helpful however the owner is most ignorant and arrogant person I have ever felt with in my 20 years experience I cannot stress how much not to use this company also the only reason he got one star rating is that I could not write a review without giving him a star
From Shi Ma I had my fencing supplied and fitted by Mersey Fencing LTD, Service and quality very good ,two workers : Mark and Owen work very hard and done a very good job. many thanks
I had my fencing and garden gate supplied and fitted by this company the workmanship was first rate the lads that came to fit the fencing worked hard and efficiently I would recommend this company to anyone who is thinking about getting fencing fitted excellent in every way
Worst possible customer service I have ever experienced in my life. Their business practices and how they treat paying customers require looking in to.
had 5 sections of work fitted with concrete base posts and boards. service and quality very good. pleasant workmen and left job clean and tidy. my neighbours all had fencing fitted by Mersey Fencing and they were happy also. -----well recommended
Kept us waiting all day and then didn't turn up. Called them and spoke with the boss who couldn't give a toss. This was to give a quote for the work. What would they have been like if they got the job.
A friend of mine suffered a very poor experience under these very, very rude people that refused to put right costly damage to an elderly neighbour's property causing them enormous stress. I would avoid these people.
GOOD QUALITY FENCING.BETTER THAN B AND Qs FENCING AND CHEAPER. ORDERED WRONG SIZE BUT NO PROB, CHANGED THEM THE FOLLOWING DAY. THESE ARE THE PEOPLE FOR YOUR FENCES ETC.THANKYOU!!!!
Area
Opening times
- Monday8:00 AM – 4:30 PM
- Tuesday8:00 AM – 4:30 PM
- Wednesday8:00 AM – 4:30 PM
- Thursday8:00 AM – 4:30 PM
- Friday8:00 AM – 4:30 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2002
- Card payments accepted
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Also available in Liverpool
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