Sam's Gutters
4.7(420)New Cross, Lewisham, London




Services
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Gutter cleaning
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Fascia and soffit replacement
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Chimney repair and repointing
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Roof cleaning
Reviews
4.7
Owen was very professional, polite, friendly and did a great job on my guttering. He even checked all around and fixed another part of the guttering that I was unaware of. I would absolutely highly recommend Sam’s Guttering who are also very reasonably priced. Thank you
Very good gutter cleaning service. My roofs are quite high and hard to access, Adam and Teddy did a great job today while staying safe. Thank you. Updated: with the new hoover, Sam did a fantastic job - no need to climb up very high ladders anymore. It was quick and clean, and Sam also went to check from the top window that nothing was left.
Great service, cleaned the gutters, checked over the roof and sorted it all out.
Jack and Noah cleared the front and rear gutters of our Victorian semi-Terrace property. It was our annual clearance. An excellent job, polite, and friendly. They were professional but also chatty and kind, which we really appreciated. Thank you so much!
Jack & Noah work well as a team, the job was done well and exactly what was agreed, I would certainly recommend Sam's Gutters to anyone who's thinking about looking for a company who's reliable and trust worthy.
Great job. Arrived on time. Very friendly and accommodating guy. Highly recommend this Company. Reasonable price
Access to the roof on my first-floor was a bit of a challenge, but Owen quickly found a solution. He is very personable, enthusiastic and efficient, and I will definitely be using his services again.
All good, very fast and reliable. Thanks
Sam did a great job quickly and efficiently. He arrived largely within the time frame and cleared the down pipe. Very pleased with his work
Excellent service. Reliable and friendly. Would definitely use again.
Jack from Sam’s Gutters arrived on time to inspect the leaking roof. He quickly identify the problem and discussed the options. Shortly after his departure, I received a detailed quotation which I happily accepted. The work took place at the agreed time and to my complete satisfaction, Jack and his colleague were polite, skilled and very professional. They left every thing in good order, removing all signs of the old lead roof and debris.
Jack and Noah around to replace our front gutter - very efficient, in and out in the morning, very polite and cleaned up after themselves. Recommend.
Great work by Mike Falconer and Sam’s Gutters - I rang for an estimate yesterday - they came back to me within a few hours, said they could do the work today - Mike arrived and quickly understood what was needed - work was completed successfully and within the estimate given. Definitely makes a change to find someone both helpful and trustworthy - great stuff.
I’m very pleased with the repair work carried out by Sam’s Gutters and Roofs to fix a leaking gutter at my property. It was a relief to have the problem sorted, and I really appreciate the help provided. A special mention goes to Connor Bishop—thank you for your help with the repair and for making this such a positive experience. Your efforts were greatly appreciated. Overall, I’m very happy with the result and would gladly use Sam’s Gutters and Roofs again. I would happily recommend them to anyone needing gutter repairs - Terence
Mike turned up on time, polite, knowledgeable, did a thorough job quickly. Would def use this company again.
We received a quoted price of £110 plus VAT for gutter repair. Jack and Noah were very professional and pleasant technicians and they immediately spotted was slightly misaligned. They told me that this work was not covered by the company's repair quote and it would cost me an additional £115 plus VAT for what was a 5 minute job! So be aware this company has hidden extra charges. There's no transparency on its website, or within the original quote, on what work is included, or excluded, and no price list of the cost of potential additional works. I felt I was put on the spot with this unexpected extra charge. They were already on site, ladder up on the wall and I had a leaking gutter which needed fixing.
Jack and Noah did a great job on our gutter, repaired pipes in the correct places. Great problem solving, solid knowledge and very easy to communicate with both of them
Jack and Noah were very polite and friendly. The first time they came they explained exactly what the problem was so that we didn't think we were being taken advantage of as we are an elderly couple. They worked efficiently and tidied up before they left
Arrived on time, completed the job quickly. Easy to book, reminder sent for the job and very friendly worker completed the work.
Very good indeed
Good service looks all clean no mess left thanks dan
Connor Bishop - fixed our dislodged gutter. Clear communication, very professional
Great service all round from Sam's Gutters. Connor attended our job and was very professional. He knew exactly what to do and was very quick. I will always be using Sam's Gutters in the future. Highly Recommended.
Quick ,clean, efficient. What more could you want?
Very efficient and friendly service. Andy was helpful in booking a slot, even moving it forward a week when time became available. Connor and his colleague arrived on time and did the job quickly and efficiently. They were very friendly and also helped with some additional advice on top of the gutter clean. Thanks to you all
I used Sams gutters to install some gutter trays in March 2025. Within a few months the majority of the trays had slipped down into the gutter. They sent someone to do the remedial work- their technician acknowledged that the initial workmen just hadnt done their job correctly. Fast forward another 9 months and one of the trays that was supposedly fixed in place has now slipped back into the gutter. Sams gutters are saying that because its outside of the initial 12 month period its not covered by the guarantee. Lets say i wont be using this company again for any work
Had Jack and Noah come out this morning to fix my gutter. Really professional, friendly and helpful guys. Did the job really well. Would absolutely recommend them. Thanks again so much. Rich
Arrived next day, Chance sorted the issue quickly and gave honest and fair advice - 100% would recommend.
Great experience with Chance from Sam's Gutters. He came to clean our gutters but noticed a few other issues and was clear about the course of action we needed to take without pressuring us or being too 'salesy'. Would definitely recommend him and Sam's Gutters
Prompt, friendly, efficient and Chance - who did our repair - was a delight.
Whole process from quotation to job being done ( replacement of guttering) was really professional and seamless. Sam did an excellent job and would have no hesitation recommending this company and the technician
Very happy with the work done. Dean from Sam's Gutters did an excellent job of fitting new gutters and fascias.
Sam did a great job for me this morning - using a combination of SkyVac and hand clearing of my inaccessible and awkward gutters. Arrived on time, professional and efficient.
Thanks to Conor who came out twice to diagnose several problems with the gutters and then to fix them. Efficient and knowledgeable, he was great to deal with, as were the office who always ring ahead with the expected arrival time. Thank you!
Mike Falconer was on time, professional and very friendly. Top person to work with
Sam W came for an annual clearing and minor repair work - he was very friendly, came on time, worked quickly and did a great job. Thank you!
Gutters cleaned in the main building, fascia on outhouse replaced. Clean, fast, efficient job. Very happy with the service.
Dropped a star only because our appointment was rescheduled a few times as we have tricky access to our top front gutter and the technicians needed different equipment than they previously thought, but they were very apologetic and the new appointments were arranged quickly and conveniently. Callum was professional and did the job efficiently (gutters cleaned and one faulty one fixed) & I would recommend them.
It was very easy to book an appointment with Sam's Gutters over the phone and there phone team kept me informed throughout if I had any questions. Josh arrived on site and he did a very good job. He replaced the corner pieces that were causing an issue. He was professional, approachable and communicative while answering any questions I had while he fixed the issue. Thanks again Josh and I would recommend Sam's Gutters.
Been using these guys for years. They’re reliable and come on time. Mike the guy who came today was friendly, efficient and explained a few issues clearly. Would recommend.
Josh was absolutely fantastic today sorted out the gutters in record time and dealt with the rear drain really well. Really nice guy easy to deal with and I would highly recommend.
Excellent service, with careful attention to detail
Josh was great, took the time to explain to me the issue and quickly got on with it. Simple issue and fixed it quickly. However disappointed with the fact that there were multiple leaks in different places caused by 2 different issues. The call out only covers 30mins of work and the second issue was missed so had to call out again and was therefore charged again despite both issues being 5-10min fixes and could have been addressed in the initial call out.
Alfie rang because he was able to come early. When he got to me he got down to business straight away, managing to get into all the high, difficult corners. Thank you.
Jack and Noah gave exceptional service from Sam's Gutters. They arrived on time, and were very friendly and polite. Very accomodating and did the job in record time! Thank you Sam's Gutters. Highly recommend their services.
Had a great experience with Sam's Gutters. Sam (apparently not 'the' Sam) was really easy to deal with, polite and respectful. Job was done really quickly. The drip has gone which is an absolute delight.
Very happy with the work carried out that the agreed price, both Connor and Arran worked hard in the rain to finish the repairs. Very happy customer.
Connor and his colleague did a lovely job - replacing rotted facia and broken guttering. They arrived on time, were polite and tidied up afterwards. We had had a few problems with bookings being cancelled and terrible weather but got there in the end. Many thanks.
I needed my gutter fixing as it had a leak, so we called Sam’s Gutters. They charged me c.£550 on the first visit (Sept’25) and they cleaned the gutters, but did not fix the leak. I was expecting for that quote for them to fix the problem. A subsequent quote was received for a further c.£650 to replace the gutter. I then scheduled three separate appointments which were cancelled at the last minute on three separate occasions: 30/10/15: “Unfortunately I’ve just been informed that due to a family bereavement our technician is not able to come tomorrow and do the work for you.” 07-11-25: “I do apologise but we have just been informed that our technician is unable to come tomorrow as his helper needs to attend a funeral.” 12/12/25: “Unfortunately, our technician was unable to attend on 11th of December due to his helper being unwell.” This is a minor repair and it has now dragged on since Sept’25. Hence, I requested a refund and I will go to anther supplier. The refund was refused.
Sales team were excellent in arranging a visit for us at short notice. Conor was very friendly and knowledgeable about our gutters and the problems we were having. He was very willing to try to fix our issue, and when it became apparent that more was needed he was very reassuring and explained everything superbly. Will definitely be working with him and the team at Sam’s again!
Brilliant service. Arrived on time, were polite and efficient. Connor went above and beyond and did an amazing job fixing my guttering. Took photos and explained everything as it was done.
Great work from Mike Falconer today! He did a good job of cleaning my house's gutters, and was polite and helpful.
They guys who came round were efficient, quick and knew their stuff. Very friendly and helpful too. Would recommend.
Friendly, efficient service from both office staff and technicians. Very happy to recommend.
Mike Falconer was terrific - on time, neat and tidy and explained everything. He did a great job! Big recommend
The company cancelled via text 3 hours before they were due to unblock a downpipe, leaving me in the lurch. They offered to book me in over a week later and then didn't respond to my texts. Had to book someone else as this company seems unreliable and is non-responsive.
Sam's Gutters were responsive throughout the quoting process, and our technician Owen was professional and did a fantastic job explaining the results of the gutter clean and roof examination. Thanks team
Josh did a quick and efficient job fixing a downpipe.
Thank you for the excellent service.
Very good and friendly service from Josh
Sam arrived in the promised time slot, fixed the problem promptly and politely and gave advice on other problems. Excellent service.
So Josh was done checking and cleaning the guttering back and front of the house in about 40 minutes he confirmed the gutters and downpipes were clear and the hedgehogs did not need replacement. Josh was friendly and efficient which I appreciated and he cleaned up after the work was done.
Booked in to inspect my flat. In the morning I received a call from the technician asking if there's parking, which admittedly is a bit tricky . However there is usually off street parking nearby. Then without being notified the technician doesn't return leaving my tenants waiting. Appointment cancelled and told I'd need to arrange a parking permit for them to come and do the job. Could have saved a lot of time and energy had they mentioned this prior to the appointment .
Friendly demeanor, good knowledge and professional approach to resolving issues.
Efficient friendly service
Josh was very polite, efficient, informative and he got the job done with no problems at all. The office was fast to respond and everything was clear from prices to timings. Thank you.
Great as usual
Josh can round to clean our gutters today, couldn't have been more helpful and efficient
Josh was extremely helpful. He quickly identified the issue and carried out the necessary repair immediately & speedily, which was great! The cost was very reasonable, too.
Josh did an excellent job fixing our leaking gutter and replacing some broken roof tiles. He was prompt, professional, and made sure everything was tidied up before he left. I’d happily recommend him to anyone needing reliable roofing work.
Poor service - after having explained my issue in detail to the sales team, including sending videos and photos to try to illustrate it as best I could, a technician came , spent about 40 mins here and left having cleared one gutter (when it actually needed repairing ) . He then pretended to have cleared the front gutter too, which I was charged for until I persuaded the team it hadn’t been done. Following the visit all the same issues I originally called with remained, but they wouldn’t help me with this, simply saying they don’t guarantee, and aggressively chasing payment for the poorly done job. I’ll now have to start again elsewhere 🙃
Mr Josh was on time, clean and tidy very professional in his approach. I wish him well for the future.
Josh did a great job. On time. Had all he needed to do the work immediately. Took care.
Overpriced and terrible service. On first visit they didn't clean gutters properly. After some long email correspondence with their unhelpful and rude operations assistant Malene, the " professional technician" revisited and removed the debris from the rear gutters which was not done properly on the 1st visit. Less than 10 days later (when we had the first rain after the cleaning) water was still dripping/leaking from the original gutter I was concerned about . Have been told this is not covered by the guarantee, well there's a surprise. But they can charge me more to come and assess. No thank you! Stear clear of this company.
Josh was very friendly and carried out the work professionally. We are quite happy with his work and would recommend Sam's Gutters. We would definitely use them again in the future.
Josh arrived within scheduled time, was very friendly and knowledgeable and rechecked the work to ensure we were satisfied
Had a piece of guttering that needed fixing called Sam’s Gutters. Josh attended at my house on the date and time fixed he was extremely courteous, professional and fixed the problem quickly. Would definitely recommend and would definitely use again.
Great experience from start to finish, easy to arrange and Josh was lovely to deal with, work completed as agreed.
Callum and Steve arrived on time.explained the details of the repair needed to my guttering.after the repair was completed,was shown pictures of the completed work.well done Callum and Steve .will recommend Sam’s gutters.
Great work Owen thanks - fast and efficient and I appreciate you explaining what you were doing plus all the advice along the way
Thorough and efficient with minimal disruption and great communication. Job done promptly. Recommend!
A great service from start to finish. A quick booking in system , no hidden costs and provide a breakdown of costs before works start. Good communication . Even spotted a wasp nest nearby and informed us to take the necessary steps elsewhere to resolve that issue. Highly recommended.
Great experience. Jack and Noah came on time and they sorted out all of our issues cleverly and quickly.
Ryan was really helpful, officiant and friendly. Very happy with the service!
Callum did a great job, arrived exactly on time and was really happy to work around our needs
Responsive, professional, knowledgeable. Highly recommend.
I’ve moved into a new property and wanted to double check if the downpipes needed any maintenance work. I had a really good experience - from the first phone call where I spoke to a friendly person who clearly explained that they offer free checks/quotes, to the very helpful and professional person who attended to check all the downpipes and said that I just needed a very minor fix and carried it out on the spot for a small fee (after offering not to charge!). Would highly recommend and will contact Sam’s again if we need further work.
I had a great experience with Sam’s Gutters. They provided a fair quote after thoroughly assessing what needed to be done, offering clear advice on what was necessary versus optional. The team arrived on time, worked efficiently, and were both friendly and professional. The quality of the work was excellent, and communication from the main office was always friendly and informative. Highly recommend!
Ryan and Tyler arrived on time . They were polite and finished the work to specification in particular cleaning the felt flat roof.
Sam's Gutters fixed my damp problem with no problem,. thank you Callum
Job carried out but poor communication. Adam had already cleaned the gutters and the company did not notify me - asking to schedule a new date. In the end had to call them myself to ask for clarification.
Used them to fix our broken gutter and they were really great. Very professional, competitive pricing and super friendly staff. Would definitely use them again.
Super, super efficient! Came out to clean the gutters and found some other issues with the roof. Callum kept me informed and was extremely professional. The work was complete to a really high standard. All in all, really impressed!
Happy with the work Labi has done. His first visit was to clean the gutters and the second time to do some repairs. Overall happy with the work carried out.
Thanks to everyone at Sam’s Gutters. Labi was prompt, professional and friendly. He fixed our gutter problem very efficiently.
Ryan and Danny arrived earlier than the appointment. They were both very friendly, professional and polite and kept me informed about the whole process. As an extra, they also replaced an additional gutter joint. Thank you, Ryan and Danny - a job well done! I wouldn’t hesitate to recommend them and Sam’s Gutters. Shazia
Knowledgeable, friendly, efficient and competitively priced. Jack and Noah, from Sams Gutters, were a real breath of fresh air They really wanted me to understand the process and give me the best advice possible. This is the second time I have used this firm and they will be my automatic choice for roof issues and guttering in future.
We hired Sam’s to repair and replace our gutters two years ago. A few months ago, we started experiencing issues with their work. Initially, we assumed it was just a clog and called Sam’s again, only to discover that the original installation lacked the proper angle for proper drainage. As a result, water was pooling in one area, causing ongoing problems. Not only did Sam’s attempt to charge us for the second callout, but they have also outright refused to correct their faulty installation. Instead, they dismissed us by citing a "guarantee of work" clause and have since ignored our attempts to contact them. Their conduct is blatantly disappointing and unprofessional when something goes wrong.
I discovered a small leak in the ridge of my roof. I was trying to find someone to repair it and quite by accident I noticed that repairs have been carried out on a house in my neighbourhood. I spoke with Adam and Teddy and arranged for them to carry out an inspection of my roof and prepare a quote. They came promptly at the arranged time, were very knowledgeable and professional, very quickly identified the problem and advised on required remedial works. They have prepared an estimate, and I am looking forward to the repairs being carried out next week. I very strongly recommend both Adam and Teddy – both absolutely great!
I had a small section of lead work that was sliding off the front bay window and these guys replaced it with new. A very tidy job and friendly team
Very professional gutter cleaning service from Adam and Teddy at Sam's Gutters, thoroughly recommend
Adam and Teddy were really great. They listened to the issue and fixed the problem swiftly. Going above and beyond to make sure things were fixed and preventing any future problemw.
Adam and Teddy from Sam Gutters. I personally requested their attendance after the first job they done at my dad's house. Friendly and polite, explain what the job entails fully before commencing. Would definitely recommend them to friends and family.
Great service! Thank you!
Great work on clearing a very tricky and awkward to reach gutter! Many Thanks Hannes
Very punctual and friendly. Would use again.
Adam and Teddy are brilliant, thank you both. I cannot recommend them enough. My gutters are pure magic now
Big thanks to Ryan and Danni for coming by to fix our gutter today. Both were very friendly, and Ryan made it very easy for us to understand what was going on, fixing the problem quickly and efficiently. Would recommend, thanks guys!
Ryan arrived ahead of time and went up a very slippery icy roof in 1 degree temperature to identify and repair the leak in our roof. He was friendly and informative, taking pictures to help us understand our problem. We recommend him and the company totally!
Ryan and Danny did a fantastic job clearing and fixing our gutters today. They were friendly, polite, and highly professional throughout. As a bonus, they even swept away the leaves from our front garden, leaving everything neat and tidy. Thank you both! Highly recommended.
Robin was very polite, knowledgable and extremely professional.
Adam and Teddy did a brilliant job; tidy, polite, thoughtful, and importantly cleared a key gutter that is extremely difficult to access! Thank you.
Rob came to give me a quote for sorting out the gutters. He was extremely helpful and understood the problems I have with a damp wall. He has a great sense of humour and reassured me that the problem can be fixed. I would like him to do the work if the quote is acceptable
I have had my own gutters cleaned by Sam’s gutters. I was really impressed by the service. I requested a quote for some work to be done on my mother’s roof. Rob came round and I was really impressed by his attitude friendliness and how he thoroughly looked at the roof. After getting quotes from three other businesses, we decided to go ahead with Sam‘s gutters. This is partly due to me feeling comfortable having Rob come round to my mother‘s house. I will leave a further review after the work has been done. Looking forward to seeing Rob next week.
Robin from Sam's Gutters attended today to assess some roof damage and provide a quote. He was very professional, reassuring and knowledgeable. I would highly recommended him and his company.
Great service, and a nice chap as well
Always great service — Robin was quick and able to give us good advice
Good, friendly service. Kept me informed though out. And they give 2 hour windows for the arrival time. Which is really useful.
Robin was really helpful, knowledgeable, and friendly, did great work for us, and helped spot some things we need to know going forward (but importantly, not things they provided - so free advice with nothing in it for him). Highly recommend
Had a visit from Robin today, saw the issue immediately, but went through checks to ensure there was nothing else at play. He advised on remedial work and very happy to have him back to to that in due course.
Thanks Adam and Teddy for sorting my gutters - swift and painless service
Ryan was very helpful, solved the issue very quickly and was exactly on time, would happily use again
Jack and Noah attended today. Punctual, polite and friendly. Brilliant Service. Thoroughly recommend.
Adam and Teddy came today to clean the gutters. As always they did it very well and checked the pipes for any potential blockage. Very good job. Thanks
Jack and Noah were extremely efficient and conscientious in their work making sure that the job was done effectively. They were mindful to make as little mess as possible which was appreciated. Very happy with the overall service.
Ryan was brilliant
Brilliant service from Ryan, prompt quotation, attendance on time, professional approach and top job done. Thank you!
Robin was very experienced, friendly and helpful and managed to get the job done well. Just a note that the office side of things seems very disorganised and seem not to know anything about gutters.... not great for a gutter company.
Ryan arrived early as planned, introduced himself…cheerful and bubbly. We clarified what needed to be done, he accepted a cup of tea and cracked on with the job. Identified the issue, fixed the fault and job done. Many, many thanks Ryan. Will hire your services again if/when needed. Ronnie (Pinner).
Excellent service from these guys. Thanks
Labi is really professional, reliable and delivers quality service. I would highly recommend.
The 3rd time i have had Sams Gutters and yet again they did a brilliant job, Ryan and Darren came in and fixed the broken gutter in a calm and efficient manner despite the problem being in an awkward spot . I cannot praise them highly enough.
Ryan and Darren came to repair my flashing on my roof and done a brilliant job, arrived promptly worked quickly. Very happy with the service provided. Would definitely recommend Sam's Gutters..
Great service by Adam & Teddy. Clean quick and tidy. Highly recommend 5 🌟
A professional service, clear communication and friendly staff. Jack was extremely polite, efficient, thorough and explained his findings in a way that was easy to to understand. Would definitely recommend.
Great service. Ryan did an excellent job. Very polite and helpful young man.
Excellent service from Adam and Teddy - they fixed our leaky gutter quickly and easily and they were both very professional.
Quick and polite. Got the job done.
Adam and Teddy from Sam’s Gutters did an amazing job fixing broken gutters for me.
Ryan champion was so helpful and did a great job, he really helped with everything I needed , even if the weather was beyond cold today he did it all with a smile on his face , very hard working and extremely helpful will definitely always use you guys and will recommend to family and friends, from Abbas shariff
Had to call in Sam's gutters for the clearing of my terrace house's front and rear gutters. He arrived on time and did the work for a reasonable price, and to an excellent level. I will use him again for the clearing of my conservatory roof.
I had my gully cleaned today. Elisha did a very good job. He and his colleague arrived in good time and was very helpful and efficient.
Sams Gutters were great! Polite, on time, and at a fair price. We were stung previously by some cowboy roofers who tried to pressure us into repairing the whole roof before they could clean the gutters 😔. Sam's Gutters restored our faith in roofers again. In particular Mike was fantastic, super lovely guy who worked fast and noticed and fixed things we hadn't. Very happy with the results.
Thank you ,excellent company ,honest and don’t over price.
Very swift and professional, they’ve done amazing job thank you
Can't believe it... first guy who came to sort out the gutter leaking at the front and back of my house didn't manage to do it... I paid.. Then they send another team.. they didn't sort it out neither...at least I didn't pay for the 2nd service.... I had a reply from Lexy(Alex) don't know if this is a real person.. this person says that I don't exist on their system but when I called they knew my name .. I asked to speak to Alex but they couldn't get to her/him and after that they hung the phone...... ridiculous
Thank you for the work done this morning clearing our gutters of moss and other debris, much appreciated.
Thanks Ryan for a fantastic job. Great communication, on time, efficient and he did a great job. Highly recommended.
I needed my roof fixed. Ryan has shown up to give me a quote, and I was fully expecting to have to book a second appointment for the fix, but he could do it right away. Professional, friendly, quick service - very reasonably priced too. Highly recommend.
Very pleased with the service we had from Sam's Gutters. Good advice given and really pleased they pointed out issues on the roof we didn't know we had. Ryan was thoughtful and respectful when moving things through the house. A clean and tidy job!!
Professional and friendly. Good communication before our appointment. Quick & efficient service and good advice on other roof matters. Would recommend.
Sam’s gutters…. Great job, fast, friendly and reliable, would highly recommend. Will definitely use again!
Sam’s Gutters sent their Gutter Expert today (Labi). He was thorough and knowledgeable too. Polite, courteous and respectful. He has even told me to get back in touch if I have ANY further problems but he made sure my gutters were sound and Clean after his repair
Very pleasant and helpful. Prepared to go the extra mile. Work looks good. Would definitely use again.
Ivars was polite, respectful of the property and got the job done in record time. Took some pretty good before/after pics of the gutters too.
"Ivars from Sama's Gutters recently repaired the gutters at my house, and I couldn't be more pleased with his work. He approached the job with great enthusiasm and professionalism, ensuring that everything was fixed properly. His attention to detail and dedication to the task were impressive. I highly recommend Ivars for anyone in need of gutter repairs. Thank you for a job well done!"
Highly recommend Sam’s Gutters for quality of work, customer service, and reliability. We recently had a specific issue that was fixed by Ivars on the spot. He was incredibly helpful and we’re very pleased with the result.
Do not waste your time with this company. I booked twice for gutters cleaning/repair and both my appointments got cancelled at a minute notice. I have lost time and money waiting for them and now I’m back to square one.
Attended in a timely manner. Ivars was very diligent in checking that his equipment would move through the property without damage. I saw photos of work before and after. Left the property in a tidy way, taking rubbish with him.
Seamless and thorough service from quick booking to next day gutter clearing. Ivars also inspected our leaky roof. Thoroughly recommend. Thank you, Ivars and Sam Gutters.
Very quick to respond to my query and then booked a time slot next working day. Ivars was my technician and did a great job fixing my gutter problems in less than 30 mins.
Labi did a great job and was very helpful
Very pleased with the work Labi did this week (removing and re-rendering a blown section of pebbledash on a dormer wall at roof-level). He was punctual, efficient, very helpful, explained what he was doing and did a very neat job.
Excellent service, great job - very happy. Labi was very efficient and friendly. Thank you
Good, prompt friendly service - but be aware they will add on over-priced "extras" - so just be aware of that.
Avoid!!! Do not use this company. I waited to for months for an to appointment which they cancelled many times. When they eventually turned up they did a woeful job. Didn't waste you time.
Chris from Sam’s Gutters did a terrific job for us and our neighbours. Arrived promptly, explained what he was doing, finished quickly and cleared everything away. Thanks Chris!
Great customer service pre and post appointment. Friendly and efficient. Would highly recommend, great value!
Called George and the next day Labi arrived cleaned the gutters, replaced roof tiles and completed rendering. Labi was efficient, immaculate and just a lovely guy.
Labi was great to deal with. There was no messing around - upon arrival, he diagnosed and fixed the problem quickly. An honest and very efficient tradesman and I’m very happy with the service provided.
Excellent service - really professional and helpful, really impressive.
I highly recommend Marcin from Sam’s gutters. He did a thorough job of cleaning the gutters, taking care to share before and after photos. A really nice chap, I will definitely be using again. Thank
Professional and fast service
Great service, very friendly
Bradley is a lovely bloke and did a great job - thank you..!
Great service and promptness by Sam’s Gutters for the repair of my gutters following storm damage. Thank you Bradley for repair job. All done within 30 minutes.
Labi was absolutely brilliant, lovely and professional. A couple of reschedulings due to the weather. But arrived on the day before alloted time and cracked straight on with the work as details of repair work were discussed during the consultation a month ago. Had soffits, fascias and guttering replaced. He provided sound advice on the repairs needed during the consultation and also on the day noticed other minor repairs that required attention. He was able to obtain the materials on the day and finish the planned repairs plus extra repairs same day. The finished work looked professional and robust and he adviced to keep an eye on it initially when it rains in case there are any leaks and if there are to contact Sams Gutters.
Mark did an excellent, efficient job in cleaning our gutters. We knew we had an issue with one pipe and Mark was kind enough to check it and explain exactly what the issue was and how we could fix it. Great job all round
Kept well informed about arrival. Friendly man who explained what he was doing. Sorted out extra problem while he was there. Would definitely use again.
Sam’s gutters is A class in roofing and gutter work. They show up at your home with a free quote. The field work done by Labi and his colleague was above satisfactory. And Sam’s gutters front office (corporate team) is thorough with phone call follow ups to ensure the maintenance support is carefully carried out. Need an emergency roof repair? Contact Sam’s Gutters.
Jack and he friend how attended to resolve my gutter on my loft ,came on time and solve my leaking gutter,Jack was very happyfull.
Gutter repair by a professional company. From initial enquiry to invoice payment, the process was smooth, professional and honest. The work was completed as quoted, with all necessary work performed within the time allocated at no extra cost. Appointment kept. Skilled repair for what was needed, unlike numerous others who had over-quoted and indicated unnecessary extras. It was refreshing to deal with a professional 'corporate-like' company for a change and at a fair price.
We are so happy with Sam's Gutters. Other roofers encouraged us to replace the entire roof or even sludge the roof but this company gave us a sensible solution and quote and completed all the work in one day. To boot, they only quoted the replacement of 6 tiles and actually ended up replacing 25 for no extra charge. I can't recommend this company enough!
Prompt, efficient, friendly and businesslike and best of all fixed my gutters - good job thank you
Excellent service via a roof inspection. Mark was very attentive and helpful and did a fantastic job.
They used to be good - but no longer. Explicitly explained what the problem was before the visit - they sent a technician that did not repair the gutter, simply 'cleaned' the gutter. AVOID sams gutters - there are now better and cheaper alternatives on the market. ALSO, they cancelled their follow up meeting with me, providing me with a bogus reason that their van was broken down, I was waiting 1 month for them to come. Unprofessional.
Very pleased with the work done by Adam and Co. Professionally done and fitted. No problems.
Work carried out efficiently
Excellent and fuss free! Clearer out our gutters quick smart and were a pleasure to engage
Had my gutters cleared by Adam, who did a great job! Super easy, professional and fast!
I’ve used Sam’s Gutters 4 times now for gutter clearing. They are always professional, on time and do a great job. Adam did a great job this most recent time and was professional and friendly. Highly recommend.
Excellent work, quick and efficient. Very good communication and the whole experience was extremely positive. Recommend.
My customer journey with Sam's Gutters ran very smoothly, from my initial phone call right through to Mark coming out to clean out our gutters and report on any issues. Mark was really knowledgeable and provided pictures of all the work he did and any problems he noted. I highly recommend Sam's Gutters and would not hesitate to use them again.
Sam's Gutters arrived on time and did an excellent job. They even cleared a blocked rain-water down pipe without extra charge. An efficient, professional service, highly recommended.
Had my high level gutters /downpipes and conservatory gutters cleaned by Mark and it was a tidy job done on time. Pictures of before and after were sent through and viewed on the day with explanations about what was done. All very good and we would recommend.
Job still not resolved .....Im sorry to say that my experience so far has been a very dissapointing one . Having spoken the sales people in the office I had sorted a quote and went ahead with the job to replace my gutters , I had researched reviews and found them to be generally very good The technician was very nice when he came to fit the gutters and seemed to know what he was doing although I was not entirely convinced with the way the gutters looked as they jutted out from the building on ill fitting fascia board and didnt seem to sit correctly to collect water ..Once the rain came it was apparent that the water was leaking onto a part of the wall and one of the joins was dripping . Being extremely disappointed and knowing what water damage can do to a building we arranged for the technician to return to fix this . Thinking it had been corrected after the second visit I was upset to find the water still dripping down the wall and the join still dripping and asked for someone to return for a third time to resolve this . A new technician came along, visit number 3 to look at what needed repairing and finally visit number 4 a week later more or less to start replacing the gutters as they should have been done in the first place . Frustratingly half way through he had to abandon the job as a roof tile the previous technician had glued onto the roof, fell onto his head (thankfully he is ok but was visibly shaken ) he left in haste leaving my house completely without gutters as hed removed everything. He also admitted the job done previously was not very good and wokmanship was poor Now today I find myself over a week later , visit number 5 , being let down yet again , having arranged to be at home and not at work in order to get this resolved once and for all only to be called up to be informed the technician is not coming due to illness . I understand this happens but due to the current situation of being left with no gutters on my house , heavy rain over last few weeks and water pouring down exterior walls , having to wait two weeks before someone can come back is not acceptable... a damp patch has now appeared on my interior wall as water is seeping through a vent .This level of service is incredibly disappointing and Im beyond angry as the company seems to have no intention to resolve this as a priority . Will they actually come and fix this or leave me with no gutters and continuosly cancel appointments . Perhaps unlikely given Ive written this review .
A pleasant young man who did a good job clearing our gutters.
Super response and dealt with the issue on the most cost effective way. Totally trustworthy, would definitely use again
Excellent experience at Sam's Gutters, very impressed and would use again.
Labi did a great job! Quickly cleaning out the guttering at the top of our 4 storey, and reaffixing the downpipe to the wall. Good job, no issues.
Labi arrived exactly on time and managed to fix a persistent leak from the gutter which was causing damp into the wall. He replaced the loose pipe and fixed everything in place within the hour's appointment. He was very flexible, having to get three big ladders through my first floor flat windows due to narrow hallways in our Victorian house/flat conversion. He provided photos of the fix and an explanation of what further may need to be done. Would highly recommend!
Mark was great, he went through everything with us and resolved the issue very quickly. We will definitely be using service of this company going forward!
Great service from Mark. Very knowledgeable and professional.
Mark came to secure some loose guttering. Kept me fully informed and completed quickly. Great service!
Just met Mark from Sam's guttering very prompt and reliable knows what he's doing didn't try to make job bigger than it is . thanks Tony
Mark was friendly and explained everything clearly. He got the job done quickly and made sure I was happy with everything before he left. Excellent service
Mark advised his ETA and arrived promptly when he had said he would. He was knowledgeable and advised what next steps would be required
Labi came to clean the gutters. Showed me pics of the blockage and moss on the roof causing the problem. On time, helpful and efficient (even took the rubbish away!) and sorted the problem. Kieran (? I think) in the office on the phone, also really helpful. Would recommend.
Seems like good info from Mark, arrived when expected and able to answer all our questions.
Mark arrived within the scheduled window and was very pleasant to have around. He knows his stuff and was able to fix the issue in good time. I'd highly recommend Mark and Sam's gutters.
Super quick and friendly repair by Mark, with some helpful advice for gutter maintenance.
Mark did a great job. On time, polite and quickly cleared up a lot of leaves that had collected over the years. He even had to carry a massive ladder up the street after Thames water had closed the road. Will get him back in next year.
Mark was great! Really polite and so helpful.
Great job done by Mark installing our new fascias & guttering. Conscientious worker, kept us informed throughout, polite & professional. Highly recommend.
Very pleased with their friendly and professional approach to our gutter clearing and repair.
Prompt, friendly service from Mark. Knowledgeable and included a free roof inspection. Would definitely use again.
Great work from Mark!!!
Mark showed me exactly what the issue with the guttering was (as well as taking photos) then quickly fixed it as well as making a couple of small improvements to the original installation. Very happy with the service received.
Great job from Mark, very helpful and responsive!
Mark did an excellent job cleaning our gutters, he was on time, courteous and attentive. Very professional and quick. Overall the service is good value for money.
I have used Sam's Gutters a few times now and always found them to be very professional, from the booking stage through to the inspection/works. Mark arrived today as planned and was very thorough in his approach and offered practical advice to the issues. I would definitely recommend
Mark arrived on-time, was very professional and caring. He took the time to explain and help us to understand the gutter cleaning process showing us the various aspects of the guttering system and how he had cleaned and removed debris. Communication from Sam’s Gutters was excellent - highly recommend!
Mark was great
Mark fixed the issues with gutters quickly and professionally.
Mark was very helpful explaining what needed to be done and took pics to show me will be very happy to have him back to do the work
Mark did a great job thanks
Mark was great, super efficient on the gutters and communicated really clearly with what needed doing on the roof - thanks again!
Mark took time to explain issue with my flat roof and that gutters were not cause of rain noise and did not need cleaning. Would recommend.
Mark was extremely helpful and professional. Thank you 🙏
The man who came to clean the gutters was a gentleman very professional who explained me the problem and sort it out. Very happy with the service.
Adam visited our housing co-op on a very hot day and did a thorough and professional job. He's a nice fella to boot.
Mark came to look at our gullys. He's very professional and helpful highly recommended.
Thanks for a great job Mark
Very professional and on time. Excellent
Mark was great - thanks for all your work!
Amazing service from Mark! He went above and beyond what was expected.
Mark from Sam's guttering was brilliant. He was friendly, professional and was able to quickly identify the problem and give us a cost effective solution.
Mark was quick, efficient and helpful.
Mark came on time and did his job well. He showed me pictures of the gutters before and after cleaning. Would recommend him for the job.
Mark has completed the guttering part of our job and it looks as though he’s done it very well. He has checked and fixed new gutters in place and cleared up well. Good communication all round. Rain prevented him repointing our chimney but he has arranged to come back. Excellent service so far!
He is good and hardworking
Mark came over for a consultation visit. He was informative and professional.
Mark did an excellent job, very helpful. Thanks
Mark was great. Great honest advice.
Mark from Sam's Guyters was very helpful and friendly, fixing a couple of leaking gutters promptly and courteously.
Mark came today to sort out a pipe problem. He sorted it out quickly. He is very professional. He is always very polite , helpful and hardworking. Thank you Mark
Very pleased with gutter cleaning and repair of leaking joint. Staff were very efficient and friendly. Would recommend this company.
Have used Sam's Gutters a couple of time now and would highly recommend them. Great customer service and they do a great job. Not only cleaned my gutters but also fixed a broken tile quickly and for a great price. Will definitely use again.
Very efficient and communicative Kept updated all through the visit
Mark from Sam’s Gutters was extremely professional and did an excellent job unblocking our down pipe and top floor gutter. He was approachable and polite and took time to explain the work he was going to carry out. Mark made sure we were happy with the final result and was able to offer advice on some additional work we wanted done. I would definitely recommend him if you are in need of a good professional.
Great service from Mark , friendly , helpful suggestions on what will work best for us . Highly recommend him
Mark did an excellent job and provided good advice for the future.
Mark from Sam's Gutters nailed it! Professional, prepared, and efficient in fixing our gutter. Highly recommend them for a hassle-free experience.
Mark came to assess the job and I found him to be professional, kind, respectful, thorough and attentive. He took the time to explain what the work would entail and what the options are. I would highly recommend him.
Mark carried out the job quickly with no fuss.
Great experience with Mark from Sam’s Gutters. Arrived on time (early in fact), was very communicative and explained (with photos) our gutter issue. Got the job done quickly and v friendly. Thank you!!
Mark attended our property today. He explained the products thoroughly and showed photos to have an idea of how it will be carried ou, it's usage and how long the work will take. Mark was polite friendly and professional throughout. We were confident to ask for a quote for the work to be done asap.Thank you Mark & Sam's Gutters
Mark was extremely helpful and straightforward to deal with, thank you.
Max & the Company give 5 star value on every count - can’t recommend them more highly
What a different experience using Sam’s Gutters compared to their competitors. Mark phoned me before he arrived, unblocked what someone else had created and showed me everything in detail. Very happy to recommend Mark!
I had mark today from Sam's gutters extremely professional and have lots of advice highly recommend mark I now have nice clean gutters
Thanks to Sam's Gutters we got an annoying leaking gutter fixed very quickly. They turned up when they said they would, no fuss just completed the job quickly, explaining what they had done afterwards. Would definitely recommend.
I used Sam's Gutters to install a 200 litre water butt. They quoted quickly and efficiently then gave me an equally quick slot to install. I did not obtain any other quotes so I cannot compare their costs to others. However the gents were on time, very professional, and efficient. They left no mess, explained all the work done clearly and let me know how long it was guaranteed and to call with any problems. Overall very satisfied. I would happily recommend Sam's Gutters.
Excellent service from Mark
Mark was friendly and informative during his visit when looking at our guttering problem.
Thanks to Mark for fixing the guttering and roof. Awesome job!
Great experience with Sam’s Gutters, Max was brilliant - he walked me through what he was going to do and answered any questions I had, he took before and after photos, when he was finished he made sure everything was tidy and that I was happy with the work. Will definitely recommend!
Mark was very polite and professional. I would be happy to use his services again.
Mark could not have been friendlier and more helpful. He did a very thorough job.
I booked Sam’s Gutters to unblock a downpipe at our house. Mark arrived on time, really friendly, explained what he was doing step by step and had it all fixed and working very quickly. Would definitely recommend!
Mark did a good job today with the guttering. A very friendly and professional service. Thank you!
Mark, from Sam's Gutters, turned up on time and worked solidly throughout his time with us, despite the oppressive heat. He cleared all of our gutters thoroughly and made helpful comments about the maintenance needs of the roof area. A pleasant, hard working chap, who did a thorough job. This is not the first time we have used Sam's Gutters; they are not cheap, but they do a quality job, and it is sometimes worth a small premium for the peace of mind of a job well done.
Work done quickly and efficiently by Mark and done exactly as quoted. Very satisfied. SB
Mark was courteous, efficient and got the job done to my full satisfaction. Very pleased
Mark was working on my neighbours property and I asked him to quote to repair and clean my gutters. He was very helpful.
Partial replacement of guttering that was leaking. Happy woth job and very reliable company.
Turned up when they said they would, the experience was professional and they didn’t try to upsell unnecessarily. Explained various aspects of the repair and general condition of the roof etc which was appreciated. Will use again and would recommend.
Met with Mark this morning from Sam’s gutters, he phoned in advance to say when he would arrive , very pleasant young man , good manners, even took his shoes off when in the house. Did the job as needed gave me some advice regarding fascia and drains, wishing him all the best . Thank you
Terrible service, what a bunch of cowboys.
Very expensive. They don't turn up at the agreed time and day.
Guttering Repair
Mark was on time and efficent, got the job done and cleaned up afterwards. He sorted some ongoing issues we had had and provided sound advice for going forward. Will use again.
Very nice guy did the work. Kept me informed and was very quick considering what had to be done.
Gutter clearing and fixing of downpipes was carried out by Adam who delivered a first-class service.
Adam was efficient and professional. Would highly recommend using his and Sam’s Gutters services.
Excellent on time service. Recommended.
Gutter cleaning. Adam turned up on time, was communicative and efficient
No Show, for the second time.
Placed new gutter and downpipe Job well done , time efficient too
Don't go near this bunch. Serious rip-off merchants. Initial contact seemed great and I was quoted a competitive rate for fixing some guttering problems from sending the photographs they requested. Then they turned up (at a different time to that stated) and suggested that while it was a "straight forward job" they would need to send a different quote to that previously given. They then tried to charge me four-times the original cost. This added up to a lot of money. I told them I would need to get other quotes, all of which came close to the original price this bunch had given me (four times cheaper) and it has since been done very successfully by another company. I find this kind of behaviour pretty disgraceful.
We have used Sam’s Gutters several times now. They always come on time and complete the job with no hassle. They advised that I need our gutters cleared every other year rather than every year without me asking, which suggests to me that they are trustworthy and genuinely interested in delivering good customer service. Highly recommended.
I was pleased with the gutter cleaning service. A ladder and a conscientious worker cleaned the gutters of moss which was causing them to overflow. Without hesitation I will use this company again.
We had our gutters cleaned and part of our roof re-rendered by Rob. He was very prompt, friendly and did a great job. He took the time to explain the works he was going to do and why, which was very helpful. He also took before and after photos for each piece of work, to show what he had done. Would definitely recommend.
Rob from Sam's Gutters was brilliant! Sorted the problem and looked over all the other gutters too. Would highly recommend!
Very good work. They sent us photos of the before and after gutter cleaning which was very reassuring. We would definitely use them again. Thank you Sam's Gutters.
Used Sam's gutters today and was really pleased with the service. Great price and good communication. Rob came to do the job and was ultra friendly and professional. Will definitely use again.
The gutters were cleared and cleaned as arranged, and on time. Good communication throughout from the guys doing the work, polite and thorough.
Adam was very helpful and professional both times he came. Can definitely recommend
Great service and took care to contact me to explain what was going on and sent pictures afterwards to show the outcome. Would use again. Thanks Adam!
Very pleased to have Adam from Sam’s Gutters fix our roof tiles. Very efficient and careful of our potted plants!
Adam was polite, thorough and well presented. He was on time and did a great job fixing the gutter and ensured there were no issues elsewhere
We are a primary school & use Sam's gutters to clear our guttering. We are very pleased with there standers which is why we have been using them for 5 years. Adam has repaired 2 of our flat roofs. He is polite & down to earth, he's work is brilliant and we have no complaints. Thank you Adam, I'm sure we'll be using you again.
Great service, prompt and quick and tidied up after themselves as they went. Have rebooked for next week's annual clean.
Gutter cleaning done efficiently
This morning, JD and Cianan visited to repair my leaking gutter and fix a loose roof tile. They could not have been more friendly, helpful and, most of all, efficient! Both jobs successfully completed in less than half an hour! Highly recommended!!!
Excellent attitude and service. I would strongly recommend Sam’s Gutters for issues with property gutters and down pipes .Staff are very courteous and professional and the job on work with gutters was done on time and to my complete satisfaction.
Really quick and effective gutter cleaning, they also fixed a tile on our roof in no time. Also very friendly, 5 stars
Cleaned and repaired gutters. Happy with the work and the approach.
I booked Sam's Gutters to clear our gutters on the front and back of the house. This was carried out on time, and very professionally, the worker even did parts of our gutter which we first thought were a bit difficult to get to, and he also did our bay window which I did not expect. Very happy, although it is a bit pricey.
Great service, my rooflight all clean again and the roof fixed. All happy.
Very good to work with and delivered a quality service!
I would highly recommend Sam’s Gutters, they were great. They turned up on time, fixed the problem and left everything tidy. A really professional team.
Perfect, quick, responsive, effective and friendly. If you need to have your gutters cleaned, I highly recommend them!
Sam guttering I always use them for annual guttering cleaning but when my roof was leaking,I call Sam guttering the job was carried out by Alfie I would definitely recommend Sam guttering for peace of mind they're so reliable and not a cowboy
They did a magnificent job of clearing my gutters
Big recommendation for Sam Gutters. Had to modify my booking which was no stress. Guy was really prompt, polite and efficient. Even fixed a gap in the guttering for me which I could never reach. Very tidy too - left no mess. I think they are now doing a few of the houses on our street as word is spreading !!
Gutter cleaning.
I found that the two gentlemen who were on site provided a first class were polite and helpful. They left my home with all debris, they were professional and courteous. They were on time. I would recommend them to family and friends.
very efficient, reasonable, good communication
Sam's did a gutter replacement and some roof work (repaired what last cowboys did) for us and they were very good from the beginning. Did their best to accomodate us despite having a really awkward conservatory. The two guys doing the work - Jack and Cianan were punctual, polite, and professional and did a high quality job. Highly recommend!
Professional and efficient service. Took the time to explain things clearly and communicative throughout.
Cleared all gutters, done a great job as always - thankyou
Very efficient service. We had our gutters cleaned. They were on time, cleared up afterwards and were extremely polite & helpful .
Friendly and affordable service. Would highly recommend
I came across the company whilst searching on Goole. Needed fixing and cleaning the gutter. Jack arrived on time, very polite and professional and carried out the task at no time! The service was great and straight forward and could have not asked for a better service. There was only a misunderstanding over the payment which was dealt with great professionalism at the office, hence, made me their loyal customer for future services and recommendation to my friends and family. Thank you Sam's Gutters!
From the initial phone call to the final job the experience was really good. I was kept updated on the booking prior to the roofers arrival, and when Gary arrived on time for the job - the gutter repair was done in a very professional manner. I would have no hesitation in using Sam's Gutters again - an overall 10/10 job.
Really quick and easy to arrange appointment. Lovely, knowledgeable tradesman to provide works. Would definitely recommend!
Gary cleared a gutter at height and at an awkward angle. What looked to be an impossible job or one that could've required more expensive kit, he got done very efficiently
Professional and friendly service. Replaced my downpipe and hopper quickly at a reasonable cost.
Tenants have informed me the quality of repair is good. Have to say this is one of the most responsive trade/repair businesses I’ve ever used. Very convenient and organised digital platform for booking and invoices. And a very responsive customer service team via phone, email and WhatsApp. Wasn’t the cheapest but by far the most easiest to deal with. Good job guys bringing a business like yourselves into the digital age.
Neighbours used this business and we got constantly blocked by their drivers. Asked many times to please not parked behind our car but they kept apologising, moving and doing it again. They came today to re-do work to one of the neighbours who clearly was unhappy with the work and they blocked our car twice and refused to move despite being so much parking around. bullies and abusive
Long lead in time from booking, then they cancelled two appointments meant it was nearly two months from asking for a quote to them coming round. Then on the day they were an hour later than the latest time they were meant to be coming, meaning all morning had been wasted waiting for them. Then while my girlfriend was putting our daughter for a nap (because of the time they came) they were in and out in less than 10 minutes, couldn't even wait to give my girlfriend a proper explanation or talk to her about the requested work, even though we had been waiting them for months and they were an hour late, they didn't wait 10 minutes. It appears they said to a friend of ours who happened to be there that they couldn't do the work because it is on a conservatory, which it isn't, it is a flat roofed extension. So all that waiting, and not even a proper quote at the end of it. If that is what they are like when they are trying to get business, the mind boggles as to what they would be like if they already had it.
We booked for them to come, we waited all day and in the end they did not turn up. They phoned us around 3pm saying that in the end they could not make it. We were annoyed but we still arranged another date and once again, the same thing happened: no show! Very unreliable. I would not recommend them and in the end we went with another company. Very poor service.
Very professional all the way through. Adam , the installer was very friendly and did a great job. Will not hesitate to use again.
Unprofessional and unreliable, don't seem to know what they are doing and terrible communication between the office and workers, I do not recommend
I was quietly impressed by their speed and efficiency of service, very friendly and straightforward when I asked for a gutter cleaning quote. Some firms like to send someone round and then you're forced into a 'take it or leave it price' whereas Sam' Gutters took my postcode details and calculated a price based on my needs. The job was completed on time, no fuss and I would recommend them to anyone.
I would definitely recommend this company. I had badly leaking gutters cleaned and repaired with minimum fuss and mess. The two extremely pleasant and knowledgeable guys advised me what should be done without applying any pressure and the job was completed professionally and thoroughly. I wouldn't hesitate to use again.
Very professional service, all clear and transparent. Job well done and communications could not have been better. Cost quoted matched the final cost, so no surprises. Will definitely use their services again.
Would use this company again, carried out gutter cleaning and a gutter repair. Great guys and great service. Great customer service.
Never answered my message.
All the staff are friendly and professional. I am pleased that I have used them for the second time.
WHAT A NICE AND DECENT GUY JACK WAS ( THE OPERATIVE WHO CAME TO DO THE JOB) VERY PROFESSIONAL ,HONEST AND CARING - I HAD SUSPECTED THE HALF HOUR MINIMUM CHARGE OF £65 TO HAVE BEEN EXCEEDED BUT HE MANAGED TO DO THE JOB AND CONTAIN THE TIME WITHIN THE HALF HOUR - VERY HONEST OF HIM - ANYONE WHO HAS A GUTTER PROBLEM I RECOMMEND SAM'S GUTTERS 100% AND IF POSSIBLE, ASK FOR JACK
Tomas arrived on time with all the right equipment and solved the gutter problem quickly and left everything clean and tidy. He was extremely helpful and professional. I would definitely recommend Sam's Gutters and would use them again.
Can't recommend. Did not do as they promised, and charged excessively for what little they did. After receiving spam texts (against GDPR!) because we had used Sam's many years prior, I asked them to clean and ensure down pipes were unblocked. They said they did a visual inspection via Google where the house can be clearly seen and agreed. They said they could not clean all the gutters even though they had done so previously. Blamed H&S! This I find interesting as they are generally happy to climb up 2 levels without anyone else there. Now, I am not endorsing dangerous activity - but I cleaned them years ago when i had a sufficiently long ladder. Not just that, there were some leaves sitting in a gulley above the gutter, They could not be bothered to remove these, apparently that is another job called roof cleaning!! Quote from Sam's Gutters- "We are specialists in gutter cleaning, gutter repairs, roof cleaning and roof repairs of both residential and commercial properties" oh dear, oh dear. sounds like when you end up waiting on an offshore help desk call, and you know how frustrating that can be. As the Meerkats say: Simples; If you say you are going to do a job, you do it. Excuses cheapen you
Great Service! Sam's gutters guys arrived on time and they were very polite and helpful in investigating the issues with our roof and did a great job on repairing it. We have had no issues with our roof since then.
They are cowboys. Spent lots of money for them to clean the gutters and at the first rain I had water gushing into bathroom through the lighting . I called to ask a refund and they refused to do so. Very poor service ! DO NOT USE THEM! Following Sam's Gutter response I will have to add that yes I requested a refund as there was nothing to rectify since I had to call someone urgently to check why was raining in my bathroom (wrongly assuming was a leak on bathroom ceiling). The person who came to my rescue then told me he had to clean the gutter and that was the reason of the leak. So, I obviously requested a refund, but Sam's Gutter refused to grant it. I therefore applied for small claim and that's why Sam's Gutter sent me a refund - which by then included also the bill of the person cleaning the gutter following the leak and the small claim application cost. So, this is the full story. all the best
Always have the parts inn
The office staff were friendly and professional and our gutter repair was done quickly. I recommend them.
Always wary of using trades people for the first time it was a pleasure to see the lady n gent arrive on a freezing cold day and showed pictures of the guttering block and set to work to remove it. The cost even came in slightly lower than the original quote and the job was completed to perfection. Yes I will ONLY be using Sam’s Gutters and thoroughly recommend them. Thank You
Very efficient clearance of front of house gutters. This is the second time I have used Sam's Gutters and they have been able to carry out the work on time and at a reasonable price. I will use them again
Work carried out very satisfactorily. Very polite and provided valuable information regarding the state of the gutters and facias. Rather expensive but all in all I would recommend.
Very friendly helpful service. Quick and efficient leaving no mess behind.
Not a review of the repair team - never met them. Couldn’t consider going with them after speaking with a rude receptionist/scheduler. Clearly reading from a script and trying to get you to commit to a site visit without disclosing any details on pricing (we know we need a gutter replacement).
I was very much impressed with this service. They were very professional and they carried out the job with care. I would recommend their services to anyone and I will definitely use them again
Very happy with the quality of the work. And a very friendly team. Thanks.
Great, fast and professional experience dealing with these guys. I needed the guttering at the front of my house replacing and after the initial assessment I was given a date not too long afterwards. The price was reasonable and the work was completed in a few hours. They cleaned up during and after you'd not notice they were there (apart from the shiny new gutters of course). Great work and happy to recommend to anybody looking. Thanks again Joe
Totally painless experience getting my gutters cleaned and repaired. Very efficient office manager and a professional job done on my gutters by a very polite workman. Thank you, happy to recommend to friends and family.
Unprofessional. £1.7k and gutters are still leaking after the work. They are demanding I pay for the gutters/fascias that have been fitted, but I asked you to provide a quote to fix leaks. If it's leaking still then the job is clearly not finished!! I understand the problem is on the neighbours side, but a professional would have identified this when they first looked at it. i.e. 'We can't stop the leak because your neighbours gutters are connected to yours and are full of rubbish'. Steer clear is my advice.
Make sure you get a quote after they have looked at the job in person They did a unfinished job for us in December that they clearly underestimated because they didn’t visit site before hand They shouldn’t have started a job they clearly couldn’t do or wanted to do for the money quoted And stupidly our management company payed them without asking the clients ie US if we were happy with work done they shouldn’t have paid them on a incomplete job Then sams gutters said they underestimated for the job and it be another £6500 to finish the job Absolutely disgusting business behaviour The got money for nothing don’t trust this company
We were very happy with the professional, friendly, knowledgeable, efficient and helpful service from Sam's gutters. They cleared our gutters and fixed a leak in the downpipe. I would absolutely recommend them to anyone.
Thank you Sam's gutters, I was very pleased with the work you did. Kind regards Val Maxwell
I found Sam's gutters extremely helpful to deal with. They were prompt in the arrangement and actual visit, they were informative as the condition of my gutters and general roof fabric, including remedial actions which they were happy to discuss undertaking as additional works. I would have given 5 stars if they were able to give a smaller window for attending the property. I think this was a three hour window.
Max was very thorough and explained everything he was going to do. He cleaned and repaired our gutters. The price was more than I was expecting and I had to call to find out why. It made sense once it was explained. I would use Sam's Gutters again.
Efficient, reliable and well priced.
Excellent work, friendly team.
Nice guys, come at convenient times and do the job really quickly. They manage to reach our high gutters with ladders so have kept the price really competitive.
5 star service
Very pleased with Sam's Gutters. Arrived on time. Were very pleasant and did a great job 👍😊😊
V pleased with the service from Sam's Gutters. Prompt, professional and provided helpful advice on repairs that needed done.
Very professional. Will use them again
Very competent. No fuss. Gutter fixed!
Prompt response to request, Job done at price quoted,and satisfied with work. Would use again.
Many thanks Sam's Gutters for the work completed. Easy to deal with, competitive price and cleaned up well after work was completed. Would recommend.
Very professional outfit from booking through to carrying out work on time and within estimate . Recommended unreservedly.
Easy to deal with. Have used them a number of times and they always arrive promptly and do the job without fuss. On one occasion when I had an issue with the work they returned quickly and rectified. Will use again.
Pleasure to deal with from start to finish. Got the job done on time and for a good price
Very efficient and cost effective. No fuss
Great service, faster than I expected, cheaper than I expected and a better job done than I was expecting. I've had two other firms look at those gutters and it wasn't till Sam's gutters looked at it that the leak got fixed. Couldn't be happier. Very trustworthy.
Did a good job and very punctual and polite
Great job. Easy to book and the guy who came was really helpful and efficient. Recommended.
thanks for completing the gutters and fascia replacement on our block of flats.we have had good experience throughout. excellent communication by email and text from the office and the men on site were polite and tidy. the were quick and professional in their work and made sure all was to our satisfaction. great job we are very pleased with your service."
Great job, awkward access didn't give them any issues. Quickly identified repairs required and put them right.
We had excellent customer service - the technician was able to quickly diagnose the problem as our roof and not the gutter and advise accordingly. There was no call out charge and no attempt to do unnecessary work. While it was not the news we wanted (we now need our roof repaired) we will definitely recommend Sam's service to others and call them in future when needed - it’s fantastic to find a company you can trust to be honest.
Appalling customer service - was told to find someone else at short notice after already booking an appointment in
replaced steel gutters all-round fast clean professional service and a good price recommend
Sam's were supposed to clean our gutters front and back. We asked if they needed access to the garden to reach the back gutters but they said they could reach them all from the front of the house, which seemed surprising as it's a terraced house. Only after they left and we inspected the work we found they hadn't done the back of the house at all.
Area
Opening times
- Monday9:00 AM – 5:30 PM
- Tuesday9:00 AM – 5:30 PM
- Wednesday9:00 AM – 5:30 PM
- Thursday9:00 AM – 5:30 PM
- Friday9:00 AM – 5:30 PM
- Saturday9:00 AM – 2:00 PM
- SundayClosed
Additional information
- Domestic work
Also available in Lewisham
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