CTS Projects

Two engineers came to fix my boiler. One was one his phone the whole time to one of his friend and the other was his apprentice. They were in and out getting stuff and leaving grass in my hall and kitchen floors even though I have a front door mat and water on the counter top I had to clean up after them

Always reliable, trustworthy and all gentleman have been very polite and professional especially the plumbers.

Boiler engineer drove up. Turned his van and drove away and never came back. Ive been ringing and ringing their number and know one ever answer's. I then got a text asking me to reschedule the appointment. Absolutely useless company.

Avoid! Avoid! Avoid! A company with very little building & maintenance knowledge.

Came out two separate occasions to the wrong address and cut a disabled man’s gas off because of no access. Rang after the first time when they put cards through the letterbox and they acknowledged the guy called by accident and wouldn’t happen again. Came out a week later and done it again and capped his gas again leaving him with no heat or water. Took 4 months to get them to uncap it the first time as they said they had no record of it being done. Disgraceful negligent company

After four visits by different heating engineers Kevin and Liam arrived this morning to fix my heating in my apartment. They were very informative and told me everything they were doing. Very polite and courteous and so happy they sourced the problem and fixed it. Thank you Kevin and Liam for fixing my heating despite other people being here and not being able to do so..

Absolutely terrible

Fair play to Kieran for fixing my boiler as the previous two engineers hadn't a clu and I had no heat or hot water for 10 days. Five stars for Kieran but 0 stars for CTS.

great service

Zero stars. Appalling standard of service. Failed to turn up 3 times. My 85 year old mother (with dementia ) has been moved into a housing association dwelling , no hot water or heating for 5 days now, in spite of the work being given priority status. I feel their contract should be revoked. Clearly with "35 skilled engineers to cover the whole of Ireland" (says their website) they can't fulfil their obligations, especially for a niche area of vulnerable adults. Disgusting.

I can't praise CTS more, their staff are an exemplar of customer relations, from the lady who handled the booking appointment to the engineer who called, they dealt with a recent bereavement with kindness, dignity and courtesy, a credit to their company.

If its possible I will give 0

Can I put zero stars??? Very disappointed with the service of cts.. completely unreliable, never call out when they are meant to.. I'm dealing with the same leak for 3 years that's never been directly fixed and left too many times over these years, especially throughout the winter with no heat or hot water and have a 7year daughter.

My housing association have used this business numerous times and its been continuously let downs one after the other Staff which they have used being late to projects, rude and showing lack of communication They also use sub contractors on the jobs which, if anything goes wrong or fail to communicate, they refuse to hold accountability with their office staff. Should you consider this business for future projects, potential frameworks or look to sub contract for job, i would be wary of the end product and customer satisfaction, how this could impact your business reputation or the current project you are looking to complete

Loved it