Dale Building Maintenance Ltd
4.2(101)Taff's Well • OZEV authorised installer




About
Dale Building Maintenance Ltd is based in Taff's Well and has been trading since 1986. They install electric vehicle chargers, and they also take on commercial work. Customers say their tradespeople are polite and friendly, that the workmanship is professional and the work is clean and tidy, and that communication is clear. They are listed with OZEV as an installer.
Reviews
4.2
Dale Building Maintenance Ltd reviewers often praise individual tradespeople by name for being polite, professional and tidy, and several describe work such as plumbing, electrical repairs, carpentry, roofing and kitchen or bathroom refurbishment as done well. Communication is praised in some reviews, with one describing clear contact from a project manager and thorough updates from staff. Others sharply criticise the company over poor workmanship, especially on insurance jobs after floods, and over management communication, missed appointments and rude or unhelpful handling. One reviewer said subcontracted kitchen fitters were poor while the company's own staff were good, and driving incidents involving company vehicles are reported by several reviewers. Reviewers also report jobs finished to the agreed timescale and workmen who turned up on time.
Massive thanks to Jason from Dale who visited us yesterday to sort out our leak. He was absolutely brilliant and lovely to deal with. A credit to your organisation.
Joseph holmes was amazing and excellent at helping us get our electric back on with a temporary fix! 10/10.
⭐⭐⭐⭐⭐ Excellent Service from Dale Maintenance We had an issue with a blocked toilet at our supported person’s house, and Dale Maintenance provided an excellent service from start to finish. They responded quickly, were professional and respectful, and dealt with the problem efficiently. They were also considerate of the supported person’s home we were Really pleased with the service and would definitely recommend Dale Maintenance for their reliability, professionalism and excellent workmanship. Thank you!
Joseph Holmes has been to do some electrical work at the home and has done a amazing job
Joseph Holmes came to my place of work today to fix our garage door. He was punctual, polite and had engaged well with the people we support as well as our staff 10/10 would recommend
Holms was amazing! Did a thorough job at Ty Arfryn today. Really helpful
Joseph holmes came to our residential service, he was very polite and proactive. He was very friendly towards the residents and staff
Joseph holmes has been working at coldbrook 2 in barry putting sockets in. He has worked relentlessly and this is the second job he has been on todaym very polite, also extremely professional and made sure everything was safe and secure. Cracking job joseph!
A great job today completed by the Dale technician, worked quickly and proactively to a good standard changing over the bath taps, Luke was understanding to the complex needs of the residents here in the home, thank you Luke.
Fixed toilet and sink very fast. Thank you for arriving urgently too kyle and jason
Simon done outstanding job, very skilled ,professional and with a good manners. Thank you very much for your service today.
Simon is always very friendly and helpful - he makes us smile
Simon is to highly recommend. His work is first rate which is backed by a very friendly and helpful manner. The work he carried out was done exactly as we requested, and he left the job having made good and clean. Excellent.
Very good from start to finish.
Own staff have been very good. Sub contractors used to fit kitchen, were poor. Dai and Sef, were excellent. Project manager Mark Matthews, has been very good, and extremely helpful.
Simon was prompt and efficient, happy with he work
Simon green came to change sort lighting issue out very helpful
Jason Davies with Dale has come to fix multiple jobs. He is always pleasant, friendly and professional, with extensive knowledge and knows his job inside out. He will go the extra mile for you and complete with a good bit of humour.
Fantastic service from all members of the team, great communication. Martin and Tracey especially brilliant and made a stressful situation much easier to handle
Great work from the men today, cheerful kind and professional with the odd karaoke thrown in.
Jason & Mike were splendid today! They could not be more efficient, thorough and clean. Thank you for helping us! They both deserve some kind of recognition for their hard work- a raise!
Joseph Holmes, came to the project to fix our outside lights, he was very professional, our outside lights were damaged due to children kicking a ball and hit our light, we solved the problem lights were fixed and there was a light cage, put over the lights to protect for the future
Joseph did really well. Very polite and respectful Professional at all times
Just a shout out to Joseph, excellent job today thank you
Joseph Holmes came to carry out electrical repairs at our work place. He was very friendly, professional, and helpful throughout the visit. He took the time to answer all of our questions and worked patiently to identify and fix the electrical fault. We really appreciated his thorough approach and excellent service.
Andy and Chris did a brilliant job bringing our kitchen back to life following a water leak. The work they did improved the floor massively and was commented on by the carpet fitter. I have no concerns in recommending them for their work and entertainment value. Many thanks
Kyle price was fast and got the job done!
Chris did a great job decorating our living room. Communication was excellent from the beginning, and everything was completed as discussed. We're very pleased with the result. Thank you Chris!
Wez was great, he solved our issue straight away and even went out of his way to come in early to suit our needs. Thank you Wez!
Wes picked up an extra job for us while he was here. Absolutely brilliant every time.
Mr Tadgh Evans called today and fitted items with professionalism and politeness, all jobs completed and cleaned up after. Very happy.
Wes and matt did an excellent job putting a new shower in the pws bedroom. They work none stop and this job was completed in a day. Hardworkers.
Brandon Lamb came to fix my locks on my pub door today. The service was absolutely brilliant, would highly recommend him to anyone! Thanks again for your service
Wes smith fitted a new toilet for us. He was extremely polite and made sure the job was finished to an excellent standard
Great service from start to finish from Wes. Professional, turned up on time, and took the time to make sure everything was done properly. Really pleased with the work and would definitely recommend.
Karl sowden, is great always helpful
Always does a good job, Wes and Tadhg
Excellent workers, knowledgeable roofers. We are most pleased with the roofing work they carried out for us. Would certainly recommend.
Wes Smith attending our property today to fix a leaking tap. He has carried out work with us and few times and he is always friendly, professional and very quick with the repairs. Thank you 😊
We've had Chris V twice now, each time he's gone above and beyond. Fab service, very particular and would highly recommend.
Sudbury house sink repair. Luke olive did. Great job. Polite and punctual
Karl Bowden, lovely guy very approachable. Fast paced worker with brilliant efficiency
Top work from Dale as always. Kaylin Cox works closely with our business and is always happy and knowledgeable.
Mike and Ollie came by to fit a door on a cupboard and redo some door frames. Best Dale contractors I’ve ever dealt with, so much speedier than usual and the works were way better than expected.
Dale as a whole have been very difficult to deal with. The managers I have dealt with have been rude and ignorant. They have been dishonest and caused me stress What I will say is how good the tradesmen have been especially Ricki and Morgan who completed most of the work in my house. They were polite and professional at all times. Dale should be greatful that they have staff like Ricki and Morgan
Great work today by Tadhg Evans and Mike Rees. Consumate professionals, efficient and a lovely finish to the work. Polite and cheery and left the area as clean as it was when they started. Would highly recommend
Luke was great.
Visited by Wes Smith this morning, super tidy guy, got right on to the job, fixed it in quick time, even went the extra mile and unblocked the toilet, cheers!!
Absolutely fantastic service from Tadhg Evans. He recently laid carpet for our business and the quality of work was outstanding from start to finish. Professional, reliable, and clearly takes real pride in what he does. The carpet looks amazing and was fitted perfectly with great attention to detail. He worked efficiently, kept everything tidy, and made the whole process stress-free. Would highly recommend Tadhg to anyone looking for top-quality carpet fitting!
Excellent service
Very impressed with Wes, Good job well done. Professional and very friendly and pleasant. A credit to the company
Thank you Wes for attending the service quickly with no issues.
Fantastic job done by Sef. Pleasure to have him at our home repairing our decking, which now looks amazing. What a transformation!
Poor workmanship, cuts so many corners to get the job done and get there money. No communication between employer and employees personal experience would not recommend them!
Cannot praise Dale enough!. When having my kitchen fitted they were extremely professional, and very friendly staff who respected my house and were always available to answers my questions. Would highly recommend this company
This company worked on my parents' house after a flood in 2020, as the insurance company refused to allow a local builder to take the job. They were shoddy workers, extremely unprofessional and took shortcuts everywhere they could. We have faulty plaster, bad wiring, and rotten skirting boards, and are still working to undo the damage they did. They were abusive when bad work was pointed out. Under no circumstances should you use this company. They made an already heartbreaking situation worse for my elderly parents.
I had an excellent experience with Dale Maintenance. They renovated my bathroom and tackled all the issues in my hall, stairs, landing and office with great care and professionalism. Mark, the project manager, was outstanding - solution-focused, incredibly hard-working and always willing to help. A special mention goes to Gavin, Anthony and Kevin, whose workmanship and attitude made the whole process smooth and stress-free. Highly recommended!
Had an issue within work. And sef and kyle came out quickly and got our water pipes sorted quickly. Cannot thank them enough
My mother and I have been trying to book an electrical test for our caravan for the last 3 weeks, the staff on the phones are nice but no help as it seems only one person in the whole company handles electrical testing. We eventually got a date after calling everyday, multiple times a day and having to basically beg. On the day booked the engineers turned up and we gave property access and have heard nothing! Not sure if the electrical test was completed, can’t get an invoice and we’ve been told we’ll be called back about 10 times and nothing. Very unprofessional and seems like there’s awful communication in the business.
We have a guy called sef that carry’s out work in the house Ty melyn best carpenter always does a out standing job
Clean and tidy tradesmen job. Well done.
We have been using Dale the last few months, they have carried out several Gas, Electrical and maintenance tasks for us with absolutely no complaints. The communication from Kevin Sansom and the team is thorough always. The work is always carried out in a timely manner and is always to a high standard! Thank you all involved!
Professional and quick.
Great service speedy responses and great contractors.
Great communication, friendly service and fantastic work carried out. They came in to fix a collapsed kitchen ceiling, and some upstairs flooring and the results are seamless and exactly what we asked. Would absolutely recommend!
Dale Maintenance were contracted via my mother's insurance company to complete work on her home post flood. The work completed was of poor standard - kitchen extractor not fitted correctly, kitchen cupboards not finished etc. Nothing finished on time and poor communication. They didn't turn up for days when they planned to and didn't inform my mother of the progress unless chased. She's needed to have someone else come in and star from scratch putting in a bathroom that the plumbed completely botched - several leaks, toilet not fitted correctly, shower not fitted correctly, tiles put on awful. The new plumber said the work was horrendous. Would not recommend this company to anyone and avoid at all costs.
Can’t comment on the work but I think some refreshers in driving courses might be advised. The approach they took to my vehicle today and then rode my rear end was frankly dangerous
I had a wonderful experiece with Dale. I don't know where to start. Let me start with Mr.Garen Beard, his time to time cummunication towards the plan of work and finding the right material to finish the job is incredible. He got a very good team, they all a bunch of gems to Mr.Garen to complete the job in a very quick manner. The team is know very well about the job and to finish to the perfection. They drive extra miles for to complete the work to a perfect finish. All I can say Dale is a excellent company to carryout any house maintenance work. Thank you.
Excellent workmanship and very professional job. Would highly recommend.
Great company who deliver a range of services and offer fantastic customer service
Great customer experience when I needed support with refurbishment - the team was helpful, friendly and professionally. Highly recommend
Professional and and good quality team !!!
We had the misfortune of using Dale through an insurance claim. If I had the option to give 0 stars, I would. Over an 8 week period they didn't make a single call back to us as promised. We had to chase them ourselves and via the insurance company. They made an already stressful situation much worse. Avoid at all costs.
Sean and kaylin have been in store today. Fixing everything asked. Amazing service. An asset to your company. Well done Dale for employing such work conscious lads. Such an amazing work ethic. They're ace. Thank you!
Dale Building Maintenance Ltd have been a trusted contractor at our site based in Torbay Devon for just under one year. From day one they have been excellent. Following site rules whilst working around our busy process environment. They have done no end of minor tasks I come up with like putting in armco barriers and repairing doors. They have also completed major works like renovating our staff shower facilities and raising sunken drains in areas that are difficult to work with, all tasks completed to a very high standard. They always come up with solutions to the problems I throw at them! They are very quick at responding to call outs and completing jobs in a timely fashion. Sean, Kaylen, Rob to name a few are always professional and friendly whilst at our site. I would recommend Dale maintenance for all different types of building work. 👷♂️ Thanks guys.
I have personally had a variety of works carried out by this business, from electrics to carpentry to plumbing and I can safely say every job done was completed to a very high standard.
There Attitude is as good as there work looking at there reviews. One of there vehicles has damaged the front of my garden when working in a neighbours. No respect what so ever. I will be reporting this to the police to. The driver drove off in a hurry and had no regard for the damage on my property.
Shocking company. Insurance job that has gone on for months. They are unresponsive, unprofessional and seem to carry out work without any plans. Do not use if you can avoid. Couple of nice blokes that carry out the work, but the management seem an utter farce.
Never turn up on time, and fail to contact you to let you know why. A poor company, and would not use if they were not used by my landlord. 9 years of poor service.
I have had repairs carried out by this company following an insurance claim, could not praise them enough. The work was carried out to a high standard and the workmen were always on time an polite.
Great service and friendly staff. Always look for a solution to your problem. Great, just great
Insurance job at my Nans property in Ely Cardiff........absolutely shocking workmanship...stay away from this company.....took an absolute age & stevie wonder could have done better work.
Dale's have been working on a property on Milborough road next door to me. They are unprifessiinal, shoddy workmen. The road is filthy as they don't clear up. This morning, I had a nail in my tyre and as a carer this means I will be late for all my vulnerable clients
We had this firm allocated to our property for repairs in 2018, defects were later discovered and they came back to look. They totally bodged the kitchen units which left a gap in between the doors . They just moved the washing machine over to even the central gap, which opened up again after the first use of the washing machine. The shower developed black mould and the sealant on the worktop was missing. I was called to say that the operative would be coming back to do the worktop, but he insisted that the shower had been dealt with on his 1st visit ... which it wasn't. I rang his boss who said that they would not be coming back as he believed his worker not me! I have had a quote for the kitchen units and forwarded it, but they just just ignored the issue. I would never use this tin pot company nor would I ever recommend them!
Excellent company with brilliant knowledgeable staff. Highly recommend Dale for any commercial property maintenance
Just had the misfortune of nearly had accident by one of your vans in Cheltenham around 2.45 tried to get me to run in the back of him by putting brakes on then tried to run me off road in a bus lane which I am entitled to use then starts shouting and swearing out the window classy company
Don't turn up to do planned work staff a rude and disrespectful when they do come only use them because they are contracted by my property owner wouldn't recommend them at all
Fantastic service!! Brilliant company to collaborate with
We were worried about Dale Maintenance at first after reading reviews but the job was done excellently and to the timescale that we spoke about at the start of the works. The two gentlemen we worked with directly were very professional and helpful throughout the works being done.
This company ordered a range cooker from me on Thursday,told me to call back later for payment,arranged delivery for Saturday but from Friday they just would not take my calls and ignored me,we were just trying to provide a proper service to them,would not touch them with a barge pole
Poor communication between company and clients, no work plan total lack of organisation, on part of management team
Tailgated by a thug in one of their vans.
The Office don't communicate, can't keep appointments, assume tomorrow will be ok. WRONG on so many ways.
Area
Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Additional information
- Incorporated 1986
- OZEV authorised installer
- Commercial work
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Also available in Taff's Well
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