Soulcraft Electric
5.0(73)Saltford • OZEV authorised installer




About
Soulcraft Electric is based in Saltford and covers Bath. They carry out electrical fault finding, lighting installation, extractor fan installation and partial rewires, for domestic and landlord work, and give free quotes. Customers say they are friendly and polite, arrive when arranged, explain things clearly and give helpful advice, and that their work is thorough and meticulous. They are listed with OZEV as an installer.
Services
Reviews
5.0
Soulcraft Electric customers repeatedly describe Paul as friendly, polite and punctual. Many reviewers say he explained the work clearly and gave helpful advice, and several praise his work as thorough, meticulous and tidy, including clearing up afterwards. Reviewers also report prompt responses and quick visits, with some saying he persevered to find and fix faults, and one describing him as a creative problem solver. One reviewer said he was honest and reliable and sorted the problem perfectly.
Excellent! Thank you.
Paul provided an excellent service. Very polite and punctual, very helpful and informative. An excellent job and would thoroughly recommend.
We couldn't be happier with the work and service we received from Paul at Soulcraft Electric. He carried out additional wiring, new sockets and lighting for us and was communicative, friendly and thorough throughout. We highly recommend him.
All the work carried out as requested. A few technical issues were explained and Paul was able to come up with solutions. In summary, a highly efficient and professional service.
We found out from local friends that Paul was great and that was absolutely true! We had a new cooker installed but something was wrong with our electric system and Paul came around to investigate and fix the issue, being very clear about what he needed to do and checking we were happy every step of the way. Incredibly friendly service and support, thank you.
Thank you so much for the install of our EV charger. Not an easy job, but found solutions. Can’t praise Paul enough.
'Soulcraft' is a perfect name for the company name Paul Cross uses. He has soul, he has character, he has depth, and an extraordinary amount of equipment I now see today's electrician needs! He sorted out new sockets for us, and new lighting in a low-ceilinged, awkward undercroft (now transformed), and I suspect the ghost of Sherlock Holmes is there to help him fathom the 'interesting' electrical system we have in this 1920s property. He knows his stuff, speaks the truth, take it or leave it, and the job gets done properly, safely, in accordance with the rules (however crazy they seem at times).
Paul installed an extractor fan for us. He arrived promptly at the time arranged and carried out the work efficiently, leaving everything tidy and clean afterwards. All good. Recommended.
On time and detailed in his work and would use him again
Very professional.Good solutions.
Paul did amazing work for a reasonable price and is a lovely guy.
Paul has been absolutely amazing - honest, reliable, punctual, sorted the problem perfectly - thank you!
Paul replaced an extractor fan in our bathroom. The work was completed cleanly and efficiently and the new fan is working perfectly
Paul did an extremely thorough & meticulous job installing our lights & making sure they were all earthed & safe, very friendly & polite, he has all the skills & tools for the job, I highly recommend him
Fantastic service from Paul all the way through from my initial enquiry, his prompt quote, and completing the job. Paul explained all aspects of the work thoroughly and gave lots of useful advice for ongoing maintenance. Would highly recommend.
Paul always respond quickly and tries to get a visit or call in as soon as possible. The quality of his work is fantastic and he’s always fair and transparent around costs and effort. Would highly recommend!
Paul is excellent, easy to deal with and very quick response and arrival times! He also checked in with us afterwards to make sure everything was ok with our appliance. Thanks Paul will definitely use your services again in the future!
Thank you for a quick, friendly and helpful response to assess what was needed, offer options and then implement what we chose.
I would highly recommend Paul who did an excellent job!
We had some damp in the garage, which tripped the lights. Paul quickly fixed the problem and all was good. Very friendly and helpful.
Excellent friendly service. Knowledgable, with cost effective solutions. Thank you
Great service,fast response and great communication. Very positive experience.
Paul was responsive, turned up when he said he would, did a good job and tidied up afterwards. That's all we ask, really, isn't it?
As always, Paul attended promptly to our call of need and provided us with excellent service and advice. He was determined to resolve our problem and worked methodically and patiently to find what was causing the problem. Non intrusive, tidy and friendly. Thank you for returning to complete the work and for your expert advice. Top notch, thank you.
Paul has completed a replacement bathroom fan and ceiling lights job in the past ,and has recently replaced and installed a new garden light and sensors His work is clean,tidy and professional,as always We would highly recommend him.
Paul is very attentive, meticulous and knowledgeable. I highly recommend him if you need an electrician and he covers your area 👍🏼
Paul provided an excellent service in repairing some faulty electrics in our kitchen. He was extremely competent and efficient. I would highly recommend him.
On time maintenance of power outlet/ arrived on time and was swiftly done.
Paul responded very promptly in coming to estimate the job and to send the estimate. He then came exactly when he said he would and did an excellent job. His customer relations software is first rate so you always know where things stand. Highly recommended
Paul of Soulcraft always does a great job and is meticulous in his work and leaves it tidy afterwards!
Paul fitted a new consumer unit for me and did some rewiring in our 1930's property in Bath. The work was carried out to a very high standard and Paul is a lovely bloke. Diligent and very thorough!
Very positive experience with Paul who did some electrical work for us.He is thorough and what stood out was how tidy his work was.If you use Paul you will be in safe hands.Thanks Paul.
Paul was great & managed a complicated job with skill & expertise.
We got Paul Cross in to sort out some dodgy bathroom electrics and replace an extractor fan. The new fan had to use the same location but the plasterboard turned out to be crumbly. Paul installed the fan and could have left it at that, but it's a tribute to his professionalism that he was not satisfied and promised to come back for a proper finish. Which he did - and we are very pleased with the elegant solution he came up with. Just as important, Paul is punctual, keeps you informed about appointments, costs, etc., and is tidy. What more could you want?
Paul from Soulcraft Electric has just rewired our sitting room. His work was of a really high standard and he always took the time to explain what he was doing, and advise us on the best options. His work was very reasonably priced, too. We are very pleased that someone recommended Paul to us, and he comes with our highest recommendations. We will definitely use him again.
I was very pleased with the service I was given by Paul Cross. He was punctual, efficient, accomodating and did a good job. I also thought generous with his time. Would definitely use again.
I can’t recommend Soulcraft enough. Paul’s commitment and tenacity has set the benchmark very high. I also appreciated the mini masterclasses in domestic electrics!
Paul is a very experienced electrician and creative problem solver. Today he got us out of a spot where we'd taken down a ceiling fitting and snapped the earth cable. Luckily with ingenuity he managed to sort it all out without the upheaval of lifting the upstairs carpet and accessing wiring that way.
It is always great to find a trade professional you can trust to carry out high quality work, with your interests at the fore: Paul is this. He is extremely thorough and thoughtful of a customer’s needs. We have his number on the fridge… always a good sign!
Very obliging in fitting in the removal of a wall-light fitting so that an ordered bookcase could be installed on arrival.
Excellent, very much recommended. Turned up exactly on time on both occasions, really persevered with working out the fault rather than giving up and saved us a lot of hassle as a result. Will certainly be using when we buy our next house. Thanks Paul
You could not be in better hands. Paul is a first class electrician who puts the customer first and is obsessive about quality. Exactly what you need!
Paul is a top professional, very thorough and takes time to clearly explain what’s needed. You may have to wait a bit as he’s booked up in advance but it’s worth waiting. Highly recommend Paul and Soulcraft Electric.
We were preparing for Christmas and I was putting up some shelves in the house when I drilled through an electric cable. Sparks flew and the fuse box tripped. It was pretty worrying but I called Paul and he reassured me and came out very quickly. He fully repaired the job, replastered the wall and was just a brilliant person to be in the house. A huge thank you Paul for being so conscientious, kind and accommodating. I thought the price was excellent value for money and I wouldn’t hesitate to recommend Paul to anyone I know. It was spotless as he left and he even took his own rubbish out. Thanks again Paul and all the very best to you.
Paul did a great job installing downlights in two bedrooms. We will be calling Paul again soon for some more work.
I called an electrician and needed help asap, because my brand new dishwasher was not working. The electrician said he would call in later that day (on his way home from working elsewhere) to give me a quote. Such a prompt response was a relief. It turns out that the plug for the dishwasher was completely burnt out and had melted. Paul, the electrician, said I would definitely need a new plug but I wanted one that matched all my existing kitchen plugs and I believed that they were no longer available. Paul said he would take the item number and phone around to try and find one. He removed the old plug and did something temporary, so that my dishwasher would work and then he rang around for a new plug. After several calls Paul was able to locate a new matching plug and I asked him if he would order two, so that I would have a spare. This he did on his mobile and arranged to collect them as soon as they were in stock at the electrical warehouse. When Paul went to collect, the items had not arrived for some reason, so Paul returned again to collect and then came back to complete the work of replacing my plug. He knew exactly what needed to be done and wasted no time in finishing the job to my complete satisfaction and my appreciation for going the extra mile to sort it all out for me. Afterwards, he emailed me a fair and very reasonable bill, considering the time he had expended on my behalf. I was always taught that “attitude is everything” and I was really impressed with Paul’s attitude, because nothing was too much trouble and he works in a very efficient manner. So much so, that I have arranged with Paul to fit my new shower in the near future and also to give me a quote for a new Consumer Unit to be fitted.
Paul did a superb job and is an electrician of the highest professional standards. I have 100% faith in his workmanship and rates. Would thouroughly recommend to anyone without hesitation..
Paul did a great job in repairing a socket for me .He arrived on time was friendly and helpful and meticulous in his work I thoroughly recommend him and would use again Thank you Paul
Paul arrived on time. Completed the job as requested. Very good service..
Paul got back to us quickly about installing a fan with a very reasonable quote. He turned up on time, was friendly and super helpful and did a great job and said he would come back and help if we had any issues with the timer on the fan. Would absolutely recommend him.
Paul carried out electrical work for us in October 2021. Paul was 100% professional in all aspects of work and communications. He turned up on time, he was fully risk prepared with kit and covers to protect floor surfaces, the quality finish of his work was a high standard, and the price for the job was very fair. Paul is someone that I can fully trust in my home and I would highly recommend SOULCRAFT ELECTRIC with the peace of mind that all work carries a long term guarantee, and with the knowledge that Paul is local, and that he takes pride in providing a great service to his customers.
Paul was friendly and professional, arrived on time, worked for 4 hours removing old light fittings, replacing with new ones, and fixing a dangerous light switch. Very happy, would highly recommend and definitely use again!
Paul is friendly, professional and sticks to his original quote, regardless of any complications that might arise. Highly recommended.
Great communication before, during and after the job. Personable, friendly service. And above all, professional work that diagnosed and fixed several awkward electrical issues that others had failed to solve. Highly recommended.
I used Paul for the first time recently and would highly recommend him. He is very knowledgeable and very meticulous in his work. The job took longer than expected but he came back until the job was done and to a high standard. Thanks!
Excellent service from Paul at Soulcraft last week. He fitted us in during an exceptionally busy period, turned up on time, diagnosed a tricky problem which was causing our downlights to play up intermittently and got it fixed within an hour. We would definitely call him again and are happy to recommend him.
I would highly recommend Paul. He did an excellent job for us and was very professional, quick to respond and good value for money. No hesitation in using Paul's services again.
Superb service and 100% reliable - Soulcraft Electric deliver exactly what they commit to and more. Thoroughly recommended ...hence I have used them several times.
I highly recommend using Paul, his work was of a very high standard. He turned up on time and explained every thing he was doing and why. Considering the amount of work he did on my house I feel it was also very reasonably priced.
Very prompt efficient and thorough. Thanks very much highly recommended!
Paul recently provided a prompt service following the complete loss of the electrical power supply to our Saltford home. His assistance included contact with the Power Company and subsequent remedial work within the property. With crystal clear and reasonable pricing, Paul's Saltford based business is an asset to the village and environs and the quality of the service he provides will not disappoint you.
Paul reacted quickly and efficiently to an emergency at an unsociable time and the problem was resolved within an hour.
Paul did a variety of work at our house. He was thorough, giving confidence that the work was done to a high standard. He was very professional and reasonable. Would recommend
I totally recommend Paul. I found him to be great electrician,who came out late on the day I called him and made all safe and was back the next morning to sort out the problem. Will certainly be calling on Paul if I get any other issues!
Paul is punctual, professional and friendly, but above all else takes pride in his work. We hired Paul to rectify a number of issues that were flagged up by a previous electrician when we purchased our first home a couple of years ago. This included replacing an old consumer unit, as well as tracing and fixing multiple faults on both ring mains. After promptly fixing the original issues, Paul identified a further fault missed by the previous electrician, that left unchecked could have been disastrous! Paul kept us informed every step of the way, and disruption to our power was kept to a minimum throughout the process - he really went above and beyond. I can't recommend or thank Paul and Soulcraft enough!
Paul was excellent, and v flexible to fit in with our schedule. He was recommended to us and we would be very happy to recommend to other friends and family members.
Paul was referred to us by a relative as we had a dire emergency with a tenant who had reported no power late in the evening. With no expectations we called Paul and he was amazing. He didn't know us but still came out late at night to fault-find and put our minds at rest. He rectified everything at the crack of dawn next day. The invoice was also great value for the service we received. We won't be calling anyone else in future.
Prompt, reliable service. Would definitely recommend.
above and beyond our expectations with great advice and friendly demeanour. I can’t thank Soulcraft enough for the effort put in delivering our requirements in time. Will definitely use again. Highly recommended.
Area
Additional information
- OZEV authorised installer
- Free quotes
- Domestic work
- Landlord work
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