Henshaws Security & Electrical Ltd
4.7(16)Ripley • OZEV authorised installer




About
Henshaws Security & Electrical Ltd is a business based in Ripley. They install EV chargers. Customers say their staff are friendly and pleasant, their work is tidy and clean, their service is efficient and professional, and their communication is clear. They are listed with OZEV as an installer.
Services
Reviews
4.7
Henshaws Security & Electrical Ltd is described by several reviewers as friendly and easy to deal with, with good customer service and communication. Reviewers report alarm servicing and repairs, CCTV installation, an EV charging unit fitting and emergency call-outs, with workmen praised for being pleasant and tidy. One reviewer said an alarm fault was fixed within an hour, and another said parts were sourced and the alarm fixed in time for a house completion. One reviewer would not recommend the business, reporting a paid alarm service by an engineer who did not know how to operate or service the system and used online tutorials, with the alarm faulty within two days. Another reviewer found the service good but a bit pricey.
Came and did an alarm system at my company and cannot recommend them enough. Great staff and customer service all round
S.B came to service our alarm today, always friendly and easy to talk to. We've used this company for nearly 21 years now. Always a pleasure. We will continue to use this company for the forseable future too.
Rented property lost power day after Boxing Day. Within an hour it was quickly fixed.
Henshaws came to our rescue twice, first to disable the alarm which developed a fault on a house we were selling, we live many miles away and they even went to collect the keys from the estate agents. Our buyer insisted we had the alarm fixed before completion and Henshaws sourced the parts and fixed the alarm in time for completion. Their communication and service were excellent throughout. Would thoroughly recommend them.
Good but a bit on the pricey side
We wanted cctv installed and Henshaws were recommended to us, we also had some other quotes. Called them and Andy came out to understand what we wanted to achieve and after a discussion we agreed what was required to meet these, a few days later the quote arrived. As it was in line with the other quotes and what we were expecting we arranged a date for fitting. On the day of fitting Dave and Lewis arrived on time, after a discussion to confirm what was going where they started work. After 3.5 hours they were all installed and you would not know they had been as they had cleaned up as they went. We collectively set up the cameras, installed the app on our phones and given instruction on the system and how to work it. Fantastic work by all, can't recommend them more highly.
What a lovely company to deal with. Came out immediately after a troublesome/sleepless night with my alarm system. Lady on the telephone was very helpful and after she had talked me through how to silence the alarm, sent out a lovely engineer later that day, who was able to repair my alarm, thank goodness and also changed my light bulb for me as i was struggling to reach. Would highly recommend as nothing was too much trouble.
Would not recommend, paid £130 for a service on my security system, didnt fill me with confidence when the service man came out and didn't know how to operate nor service my alarm, and was using Google/youtube tutorials to do it... Within 2 days my alarm has become "faulty" and need a brand new one... Really recommend another company
Visit work colleagues
Car park is worth a visit just for the views. Beautiful outlook. Perfect parking for the tanning salon.
Very friendly efficient service from Shaun today whilst servicing our alarm, and at a reasonable price. Recommended.
Old school electrical and alarm company. Great service at a reasonable price.
Such lovely people to do business with, from first enquires, quote, updates on our order and fitting of our EV charging unit. Efficient, pleasant people, cleaned and tidied up, excellent job done, would thorough recommend.
Such a pleasure to deal with such pleasant, professional people, a rarity these days. From the friendly, efficient, helpful first dealings on the phone to the excellent workmen who are all without exception very efficient, give the right advice and follow through with top class workmanship, another rarity these days! Use this firm with complete confidence, I wouldn't use any other
Very good service, have a yearly service and also had some ad hoc work done to the alarm system. Very friendly efficient and professional.
Totally brilliant service from Andy coming round to look round to do a quote to the quickness of them starting the job and the lads who installed the alarm system were absolutely great. It was one of he smoothest run things we've ever done and would recommend Henshaws to anyone and everyone. Ten out of ten all round.
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- OZEV authorised installer
Other EV charger installers nearby
Also available in Ripley
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