Wall-Lag (Wales) Ltd
4.4(54)Mold • OZEV authorised installer




About
Wall-Lag (Wales) Ltd is an EV charger installer based in Mold. They fit electric vehicle charging points. Customers say they are polite and friendly, explain things clearly and leave their work areas clean and tidy. They are listed with OZEV as an installer.
Reviews
4.4
Reviewers of Wall-Lag (Wales) Ltd often report professional service and polite, friendly conduct. They also report clear communication and explanations, clean and tidy work areas, and work completed on time or within stated timeframes. Reviewers mention solar panel installations, air source heat pump installations and boiler or heating work, and several say they would recommend the company. One reviewer reported that an installer damaged a washing machine and left a stairgate open, allowing their autistic daughter to escape, and that a request for the complaints procedure was refused; another reported faulty equipment, a refused warranty repair, unsuitable equipment and demands for extra money. One reviewer reported a broken lamp, an unsightly bathroom wall, carpet not refitted under door plates and doors that could not shut; another said it seemed abusive behaviour by fitters was endorsed through inaction; and others reported chasing quotes or appointments without follow-up, a cancellation and poor customer service.
Chris and Tom fitted my boiler , they were lovely lads did a first class job , made.me feel comfortable, cleaned up at end , well done . LYNN
Just had wall lag out to install two fans 1 upstairs 1 downstairs while here 1 of the chaps put his tool box up against our washer to stand on put his weight up against the washer and popped the bottom part of washer inwards on top of that at the same time the chap clearing tools from upstairs left the Stairgate open and the front door our 3 year old none verbal autistic daughter escaped running down main rd fuming is an understatement I called and asked for complaints procedure and was refused. Not very professional.
Excellent, prompt and attentive service. All queries answered fully and well explained. Would certainly recommend to others.
Avoid this company at all costs. We spent around £30,000 with Wall Lag and were left with faulty equipment that they refuse to put right. They do not honour their warranties, they install equipment that is unsuitable for the property (a fact that has since been verified by the ombudsman), and they repeatedly try to demand additional money to fix their own mistakes. This is not just poor service – it’s deeply dishonest. When you pay this kind of money, you expect quality, accountability, and professionalism. Instead, you get cowboys who leave you worse off than when you started. I cannot stress this enough: do not trust Wall Lag. Do whatever you can to avoid them.
Very good communication
Great communication and service
Amazing company professional and very polite staff
Completely satisfied with the professional service from everyone involved with this company
Extremely professional through the full process of works. Highly recommended.
⭐⭐⭐⭐⭐ “Fantastic service from start to finish — quick, professional, and highly recommended!”
Wall lag have carried out domestic work on my electrics to a good Standard. Would recommend
A completely professional company who met all deadlines with an eye to the detail on the quality of their work. Fully recommend them.
What a great company. Everything was done efficiently in a professional manor. All was completed in the allotted time frame. Very satisfied customers
Great service from start to finish! The installers were polite and happy to help with any questions I had. Very happy with my solar install 😀
Had solar fitted 4 months ago, could not be happier. Surveyor explained installation progress, Lads fitting the panels were great and the electricians set everything up including an app on my phone. Highly Recommended
Had my underfloor heating and ashp fitted by wall lag, very professional and extremely polite workers 5STARS definitely
I have used Wall Lag on a couple of occasions and their workmanship has been excellent and the guys doing the work have been reliable and a pleasure to deal with.
We have used Wall-Lag on a number of occasions for projects on our home and have always been delighted with the level of service provided. We would highly recommend them.
Great service, great communication and they help you make sustainable and renewable energy a part of your everyday life - what more could you want!
Excellent service from start to finish. Staff helpfull and polite, left premises clean and tidy. Would recommend to anyone who requires solar,heat pump or air source heat pumps .
I am very satisfied with the service of the company that repaired the heating and boiler in the apartment. Very fast and high quality, the guys were very polite, explained how everything works and didn't leave until they were sure that I learned how to use the boiler.
Fantastic service from everyone at wall-lag! They installed our air source heat pump in Mold, North Wales. The whole process went smoothly from start to finish. Very professional and would definitely recommend!
My relatives recently had solar panels fitted and were very pleased with the service. The installation was smooth, the team was professional, and everything is working perfectly. Highly recommended!
Fantastic service from start to finish on installing solar panels at my relatives property. The team attending were courteous and fully respected our property. Everything was explained fully to us and even finished on time too. Thanks so much for the install at our property. Price was very competitive also which is a bonus in the present climate. Thanks to all at Wall-lag who were involved.
I had a great experience with Wall-Lag (Wales) Ltd. The team was professional, friendly, and always kept me updated from start to finish. They installed solar panels and explained everything clearly, making the whole process easy to understand. The work was done on time, very tidy, and I’m already seeing the benefits on my energy bills. I really appreciate their reliable service and would happily recommend them to anyone looking for renewable energy solutions.
From initial contact to the completion of our work Wall Lag have provided us with excellent service. Patrick listened to us as customers and our wants. He put in place a team of plumbers led by Jimmy, a man who knows heating systems inside out, who makes sure the work completed is to a high standard. Jimmy also shows his patience with a team of apprentices, allowing to build their careers. Added to this all the workmen (and Ellie!) were a delight to have in the house. They all have a determined work ethic, but are always willing for a quick chat and to answer my many, at times ridiculous, questions! We are impressed with the efficiency of installing a whole new ASHP heating system. Also, how they managed to start work so quickly for us when we were in desperate need! Wall Lag responded to any minor issues we had with solutions and have turned up to resolve minor running issues within 30 minutes of a call! I can’t fault the service, professionalism and end product. I would highly recommend giving Wall Lag a call if you are considering installing a new heating system and if possible ask for Jimmy to complete the work!
Helpful and very accommodating staff
Had new radiotors and boiler fitted (housing tenant), the lads we very hard working, so polite, friendly and efficient. The plumbers and the electricians worked so well together and both were approachable with any questions I had etc… would definitely use in the future and recommend to friends. Lovely bunch of workers x
had a new boiler fitted today the service was excellent the two young lads were very friendly polite .hard working done the job to a high standard & cleared everything away not forgetting the young lady electrician who was also very friendly &hard working thank you would highly recommend
Very informative this morning
Will and Ryan provided an unbelievable services.. 2 lovely polite, professional lads, we're very hard working, got the job done, lovely to chat to an very clean, took all the rubbish away and left everything as it should be.. Very happy.. Would definitely recommend and use again if ever needed.
I currently have 2 lovely people treating the mould in my home very down to earth understanding and lovely people thank you 😊
Wall - Lag are one of the best compay's that the flintshire county council have employed, There work colleagues were clean and presented their company in a very good light. All of their staff were respectful , polite, left the site in a clean condition. It was a pleasure too have on site.👍
Recently had Solar Panel's fitted, would highly recommend
As broke my lamp in bedroom bathroom wall unsightly and carpet not put back under door plates correctly can't shut doors heating system really good
Brilliant service, last minute before Christmas. Recommended.
Seems they endosre abusive behaviour by their fitters by inaction.
Great sevice thank you
Here within 15 minutes of phone call. Amazing service and thank you all.
Just had an Air Source Heat Pump installed by Wall Lag, very efficient and knowledgeable, my personal thanks to Phil and Callum, they were fab!! never stopped working all day, very polite and friendly, excellent installation and no mess left behind, if you are thinking of having an ASHP installed I would highly recommend Wall Lag.
Avoid, Avoid, Avoid! Requested a quote, after a home visit, 2 weeks of emails and phone calls they still haven't come back to me. the other reviews are right. don't waste your time with this company they have no interest in customer service!
Very Very helpful
4 phone calls and still no appointment booked, phoned another company booked appointment, got quote, insulation installed in under a week. Don't know why Wall-lag even bother to advertise if they don't want the business. Don't waste your time when you can get better service from smaller companies
Thanks to Craig, Huw, Patrick and Harry. A great job, professionally carried out, with courteous and friendly guys. Nothing was too much trouble and they stayed late on the Friday night to complete what had become a lengthy and complex job and cleared up after themselves.
what a great gang of guys,really professional and friendly,clean and tidied up after them,would recommend them, many thanks Levi and Huw
Awful! First ever review I have written due to the outright frustration. Had to chase for a quotation. Should have took the message at this stage. Requested installation heard nothing back. Received a phone call out of the blue that an installation would be cancelled 'tomorrow' despite me knowing nothing about it, claimed they must have spoke to me as they would not book it otherwise. Anyway finally booked a slot for 1pm on a Friday. My wife took the afternoon off and I chased at 11am on the Friday to confirm the time. They called me back at 1.15pm to say they could no longer do it and can I re schedule. Sorry enough was enough! Will look elsewhere, expected more of a reputable company, 1 or 2 mistakes and issues are expected but this was constant.
Area
Opening times
- Monday8:30 AM – 5:00 PM
- Tuesday8:30 AM – 5:00 PM
- Wednesday8:30 AM – 5:00 PM
- Thursday8:30 AM – 5:00 PM
- Friday8:30 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 1977
- OZEV authorised installer
Other EV charger installers nearby
Also available in Mold
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