She Sparks Ltd
4.7(27)Melton Mowbray • OZEV authorised installer




About
She Sparks Ltd is an electrical business based in Melton Mowbray, covering Melton Mowbray, Rutland, Nottinghamshire and Leicestershire. They do domestic and commercial work, including consumer unit replacement, electrical fault finding, socket installation, lighting installation, smoke alarm installation, bathroom electrics, electrical cable containment, security lighting, hot tub wiring and power to a shed or garage. Customers say they are professional and knowledgeable, explain the work clearly, are friendly and polite, and leave the job tidy with no mess. They are listed with OZEV as an installer.
Services
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Electrical cable containment
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Reviews
4.7
She Sparks Ltd is an electrical business run by Rachel, and most reviewers describe her as professional, friendly and knowledgeable. Several say she explained the work clearly, arrived when agreed and left the property tidy, and one reports solving complex faults where others had failed. Two reviewers describe poor customer service: one says Rachel was rude and dismissive when asked for a quote and brought gender into the call, and another says she did not turn up on the agreed day and spoke to them in a foul-mouthed rant on the phone. One reviewer was pleased with a full rewire completed on schedule despite the mess, and another felt safer after remedial works.
Very thorough and experienced person friendly with a sense of humour
Rachel has just completed a full rewire at our property. What I will start by saying is 5 stars doesn't come close to how pleased we were with Rachel and the work she completed! Rachel quoted us for the work and explained exactly what she would have to do to rewire the house. The work was difficult and messy but completed right on schedule. Throughout the process Rachel continued to explain what she was doing and why and showed us the dangers that had been present in our home before she had completed the work. Rachel is extremely professional and incredibly hard working, her work is second to none and I would definitely recommend her for any electrical work.
I am so glad I found Rachel. She is patient and always goes above and beyond to find solutions. Great customer service and would highly recommend.
Following your response, I remain disappointed, as it reinforces my original review about professionalism and customer care. I called today to request a quotation and was met with a rude and dismissive attitude. I was told you weren’t interested in the work and that you definitely wouldn’t be the cheapest, and the call ended abruptly. I was also quite shocked and offended that gender was brought into this. From my perspective, it has no relevance to the experience I described, and it feels like a deflection from the concerns I raised. Everyone has the right to decline work, but there is a respectful and professional way to do so. Unfortunately, that was not my experience.
Rachel is an extremely competent electrician. We have used her twice now and have found her to be extremely knowledgeable, polite and very helpful if you have any questions. Our work was carried out with extreme care and the work was done to an excellent standard. We would thoroughly recommend. AA**
She Sparks is an excellent electrical business. We have used them for several years. Rachel is extremely technically competent at both commercial and household work with excellent communication skills, liasing well with us and other contractors. . We have had some fairly complex issues which Rachel has solved where others have failed
ZERO customer service. Never shown up on the day agreed. Once I managed to get Rachel on the phone it was a foul mouth rant for a bit then put the phone down. Basic communication skills would have sorted all this out. I wouldn’t dream of speaking to customers the way she spoke to me on the phone. I like Rachel but I won’t be using again.
Very pleased Rachel arrived on time and was very Professional explained everything before starting the job and soon it sorted ,again very pleased with the whole process.
Rachel did exactly as her website said she would. She worked with me to find out what I needed and how best to deliver it. Within a short period of time we had an excellent working relationship. I intend to employ her for another job in a few months time and a further one that may happen in a few years. If you are looking for a reliable local electrician who you will get to know and may employ for a series of jobs, then you could ask no more.
Rachel is incredibly professional, efficient, and clearly knows her craft. What stood out most was how well she explained everything- how things work, what needed doing, and why. It really helped me understand the process and feel confident in the work being done. You can tell she genuinely cares about doing a good job and making sure her clients are well-informed and comfortable. A top-notch electrician - highly recommended!
Needed an electrical connection adding to our en suite for a new powered mirror and, being new to the area, used Rachel from She Sparks for the first time. Can highly recommend her services to anyone looking for a reliable, friendly, and professional electrician. Thank you so much.
Today, Rachel arrived at my home at the appointed time. She carried out remedial works relating to the electrics on the property. Rachel is diligent, precise, knows her job and has a lovely disposition. As a result and after seeing the expertise Rachel showed in carrying out all her tasks, I feel so much safer. I shall definitely recommend Rachel to friends and neighbours.
Rachel turned up on time as agreed. She managed to sort my outside light within ten minutes. Very polite and friendly. Would recommend her to anyone who needs a electrician.
Rachel is brilliant..she works quickly and efficiently and to a very high standard talking us through the work carried out…we’ve learned a lot! A lovely friendly lady I would definitely recommend her to anyone.
Rachel is an excellent electrician and a pleasure to have in your home. If I could give more stars I would.
A very proffesional and efficient service. All work carried out to an excellent standard. I would recommend Racheal to anyone with an electrical problem. First class job
Excellent quality of work (fitting various types of ceiling lights). Great communication. Highly recommended.
Rachel came to do a number of small jobs and an overall check on our new home. She was prompt knowledgeable, professional and easily rectified the small issues we had. We liked her so much we then had her back to do the electrics on our garage conversion, and she didn't disappoint! Once again she was prompt, friendly, professional and very tidy! Highly recommend! Dawn x (Dawn Hilton Photography)
Rachel was everything you could want in a professional electrician. Would recomend her to anyone.
Rachel was incredibly competent and professional! Highly recommended!
The electrician turned up on time, explained what needed doing and got on with the job. No mess was left behind either, great job!
Rachel fixed "ghosting" with our floodlights (reversed polarity in the lighting wires). Back to basics, including remedial wiring work. Recommend her work. Thank you!
Today I used Rachel from (She Sparks) I was recommended her by family & friends who had used her before. Rachel arrived bang on the time she stated. I told her what I needed doing & she got on to the job straight away, unfortunately the outside light I had bought was faulty, so she helped me pack it away, to send back to Amazon. Rachel explained to me that there was a better ones on the market, that would suit my needs better. (more updated than the fossil I had purchased) she drove down to the electric merchants in Melton & soon returned with a much more updated model, which was still a good price. Rachel soon had it up & working, she took the time to explain how the sensor worked. I was well chuffed. I personally would recommend Rachel from She Sparks to anyone out there, that does not want ripping off with extortionate prices, a lady that is obviously well experience & qualified. I also like the fact she was extremely friendly & just got on with the job. So if you want a good electrician. I would personally recommend She Sparks (Rachel) to anyone out there. Thanks for reading my recommendation. Kind Regards Sarah
From start to finish I was very pleased with the helpful advice, clear details of the work involved and how long it would take to complete. All was achieved on time and in a professional and friendly manner
Rachel arrived when she said she would and did the work quickly and efficiently. She was very friendly and worked neatly. I was very pleased with the service and work done. I had to go to work and left Rachel to replace our circuit board. When I came home, the work had been done and all in order.
Area
Opening times
- Monday8:30 AM – 5:00 PM
- Tuesday8:30 AM – 5:00 PM
- Wednesday8:30 AM – 5:00 PM
- Thursday8:30 AM – 5:00 PM
- Friday8:30 AM – 4:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2016
- OZEV authorised installer
- Domestic work
- Commercial work
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