Green Home Systems Limited

Got them to do cavity wall insulation, came out to do the work, said the work was finished. I looked around the house and seen they only did half a wall, contacting the company to ask why I was told the work was completed yet it was not. Was told I would get a refund, 3 weeks later and they are not calling me back, scam is there game. I have contacted trading standards and this will be taken allover social media as well. They scam people out of money for work that is not completed then lie that the work has been finished. Unfortunately they tried it with the wrong person this time. Aslo contacted the government grant to voice my concerns about giving money to this company

This company utilizes offshore spammers to get around Do Not Call lists and obtain leads

Thanks to Paul and Stephen for doing a great job installing our cavity wall insulation today .

Be warned, this company do not accept any blame for poor workmanship that they have carried out. Despite the surveyor stating the standard of the job was non existent,that the job had not even been to the remit of the work that would have been required at that time and also agreed that the company would have claimed the full amount of funding for the job ( i have a recording of this) and needed rectification the company have tried to claim it was done to the correct standard at the time. Once they have the money they fail to meet any obligation to the customer which is this case was an elderly lady. Now taking this matter to the ombudsman as the buck ultimately stops with their company regardless of whom within the company did the work and at what time. Stay clear is my advise of a company that won't take responsibility for its work and lack of standards

Green Home Systems provided quotes for solar panels, loft and cavity wall insulation. All the office staff and Company representatives who visited our house to provide quotations were very professional, helpful and friendly - especially Thomas, Paul, Cameron and the team of installers. There was no sales pressure and they answered all our queries. Highly recommend Green Home Energy Systems.

Huge thanks to Ethan Murray and the sales team for picking up my case and getting everything in order. The process through ECO4 was smooth, and they kept me updated the whole way. Everything from the underfloor insulation to the solar install was handled professionally and efficiently. Can’t fault the team — highly recommended!

NIGHTMARE COMPANY. Initially, seemed great, new vents in the Kitchen & bathroom and new loft insulation... Then went sideways. Guys turned up to fit the vents with no clue where to fit them or connect to a power source. Got called at work and suggest our first choice of location and 2nd but explained that the kitchens about to be renovated so it's best to go with our first choice or reschedule... They said no because wouldn't want to be sent out again and first choice had "too many bends and would damage the tiles" which I explained wouldn't matter as the tiles were being removed... I said the 2nd location was fine then but only if the cables were going to be behind the walls (dropped cables) to which they replied "no as the company won't pay for plastering and don't put cables behind the walls). I didn't want it in the other location if the cables were going to be on show but They ignored it and put it in the 2nd place and put trunking that would cover the height of a wall and basically the length of 2 walls. The guys also left an absolute state in the bathroom & kitchen and tried to hide bored wall blocks behind our ivy bush instead of removing them like they are supposed to. We called and complained to which manager Tom came out and offered to fix it all. (next joke) They did at least bring electricians out to remove the old vent and these guys were great but they were appalled and horrified at the state of the initial work and even explained that they do put cables behind the walls, especially if it is a distance from a socket. They then found packaging rubbish, from the initial install guys, hidden under one of our cabinets and couldn't believe when they found out that the extraction duct wasn't even connected to the extractor fan so was just venting into the cavity wall. They were so apologetic and wished they could do more to help but could only plaster the inside hole as would need a joiner to seal the outside one. Waited until the 24th of June for the new vent install, as they were coming out when our electrician was due the same day and could make sure all the wiring etc was suited and done correctly... No one came, called the office to query it and the answer astounded me... "they did come to the car park but they just left"... Seriously??... told they would be out the next day which they were so got it fitted but they had no clue about cementing the other hole and said a lack of communication is common in the company as always causes issues. Complained about the hole to cust service again and Tom accused me of lying saying he never agreed to cement it and apparently I agreed to leave a gaping hole from the outside into my cavity wall (cause yeah... Any normal person would do that). After numerous calls they agreed to send 2 joiners out the next afternoon who arrived first thing in the morning... But least they were there right... Well clearly we'd been bitched about in the office because when I explained the issues that we had experienced with Tom they went "oh we know" with this very unprofessional attitude like they were reluctant to be there to fix the issue the company created. Got it repaired but during my conversations with staff, I got a response to my email to Tom saying I wasn't to contact their customer service as the staff had apparently come to him saying I was shouting at them and swearing at them (which isn't the case cause all I had done was apologise that the staff had to deal with this again and again cause management couldn't get it right),only to then find out he hadn't even listened to the calls to find out what was actually said or how I sounded so said I did these things with literally 0 effort to check the evidence. Tom has an attitude issue considering how he spoke to me on the phone and acting like fixing the issue was doing me a favour. Got it recorded incase he tries to lie about that too. Also contacted the regulator about false funding claims as claimed for more than they did. Good luck keeping your funding for fraud and abuse to people

From start to finish the From director's to workers every thing was spot on I would definitely The company to anyone

Got my cavity wall and ventilation installed today - installers arrived sharp, pleasant to deal with and a professional job throughout, communication throughout was fantastic from the team in the office, Gordon and Lauren, explaining the full process leading up to install, right through to the installers all very fast, tidy, and professional keeping us updated throughout the job. Can’t recommend enough!

Such a simple and pleasant experience. Contacted to enquire about cavity wall insulation. Paul signposted me to a government grant that I wasn't aware of and talked me through everything. Survey was completed and a quote given. There was no hard sell or pressure. When funding was approved, the work was completed in the next few days. Even when the invoice was sent to me there was patience from the company whilst the funding came through from EST. Would happily recommend this company and will use them when I consider solar.

Absolutely disgraceful state this company left after cladding my neighbour’s roof. Scaffold up for 3 week’s turning up when it suited them. And then the horrendous mess they have left behind. Surrounding neighbour having to help clean up the mess and now we have a huge fly tip with the rubbish they have left behind. I will definitely be contacting the council.

Abysmal. Told me that in order to qualify for Eco4 funding I would need to install flat roof insulation. Purchased materials and arranged co workers and move from the property, only to be told ( when I contacted them to let them know the work was going ahead) that Eco4 funding is suspended because of "the new government" and that installing insulation could adversely effect eligibility for any other funding.Quick research revealed that this is nonsense and in fact their own website is still advertising Eco4. Farcical. Don't go near them.

Got offered cavity wall insulation for free through a gvmt scheme. Was a little nervous reading some reviews but went for it anyway. The team communicated well, did a great job, finnish was good and the house is now super toasty and everything is working great. Was a bit of mess after but nothing you wouldn't expect after a major job, especially when it was free. I did have one concern after the installation, which was nothing to do with the work, the team still sent someone out the next day and all has been working great. Overall fantastic experience and I'd use the company again. Really glad we went for it and my experience was very positive.

Total waste of time never responded to emails

Absolutely shocking company. Quality, safety and management is terrible. They have abandoned our job and don't reply to emails or calls. Avoid at all costs.

Absolute nightmare of a company with problems before they even started. Incompetent, liars, disgraceful workmanship to the point whether I wonder whether they were actually genuine tradesmen. Cut every corner they could, leaving a shocking job that would never pass building standards. This company needs shut down. AVOID at all cost!!!!!!

Green Home Systems installed supplied and fitted our Solar system a Heat pump with new radiators and loft installation on the Eco 4 grant. We were impressed with the professionalism of the company and the installers from start to finish. We have already recommended this company to other people and will continue to do so. We will be using their service in the near future.

From the moment of first contact, I was assigned Michael Brown as the renewables consultant. Michael was very knowledgeable and his recommendations were sound for the property needs. A proposal was received immediately, and solar PV installation date arranged quickly once HES approval was received. The installation of 12 panels, battery, solar hot water system and cabling was done efficiently by an expert team of engineers who were all very good at their job. The only negative experience is when dealing with the office - obtaining technical support from Connor required numerous phone calls, which along with emails were not returned. Obtaining an accurate MCS certificate took 2 weeks, which delayed the switch to a suitable export tariff - the office and administrative work could be easily sped up to improve the overall experience.

What do you want when tradesmen come to your home? Well for me I want a good job, well done by a decent crew and with any luck a tidy crew that clean up after them - I can honestly say that's exactly what I got with Green Home Systems. I can't remember all their names but there were two Martins, and Ryan, Brendan, Paul, Willie, Jacob and Mattie. There were others and they were all a pleasure to have around. Great Job Green Home Systems - Thank you so much.

Solar panel and battery installation. After a very poor experience with another company I was lucky to be able to move my order to GHS. They were friendly helpful and supportive, giving all the advice and information I needed to reapply for the government loan. Because of previous delays we were working to a very tight schedule but as soon as the paperwork was in place the installation was arranged at very short notice. On the day of the installation the panel installer was here early, having left home at 5.30 am and worked incredibly hard. The electricians were equally impressive. Friendly efficient and tidy. The job was completed by lunchtime and they gave me excellent training on using the system. I have no hesitation in recommending this company, particularly Andy Naismith who guided me through the whole process and went well beyond normal service to help me get this completed.

Good pricing and non-pushy sales. Showed up on time and fitted everything. Slight error with the completion paperwork as the install changed on the day due to the roof dimensions but sorted quickly.

Excellent service from Green Home Systems, from the initial sales person Andy, to the Roofers and electrician. All were very friendly , knowledgeable and professional, pointing out minor repairs to the roof …Jamie the electrician and his colleague were also friendly they were knowledgeable and patient when installing the App taking their time explaining the battery and inventor. Well Done Green Home Systems 👍

The overall experience from quote to installation was smooth. Installation was done professionally and in one day. Few areas to improve if they guide a bit more regarding documents prep for HES application and secondary the bird proof nesting needs to be improved as proper blocking with panels is better looking as compared to mesh. Overall good installers and will recommend them to anyone.

Green Home Systems did a great job of insulating the loft spaces of our house. V professional throughout the process. Impressed.

I got the best quote I could find anywhere from Green Home Systems for a battery installation and after a communication stall (or lack of it) we got there after an intervention by the managing director intervened. Thereafter David took over the management of the works and replied promptly to emails and texts. Special thanks goes to Jakub who despite some technical difficulties was super determined to get the system to work as it should. Several visits were required and he had to spend longer than anticipated but everything is now working as it should.

Their installation of solar panels and battery was a model of how to do it. They were prompt efficient and cost effective.

Shocking service took long enough to get my heating in then it was a farce still waiting on it being signed off an completed a year later cowboys only in it for they money had 3/4 radiators fall off the wall already water leaks an oh aye a gas leak well done shambles of a company

Green Home Services were very responsive and very helpful. I will use them again for my solar panel system needs.

Great service from start to finish

Absolutely fantastic company , installed our new boiler and under floor insulation free as part of government scheme. Every part of the process went smoothly and every member of the team we dealt with were great from the office staff to the fitters. No mess was made at all would definitely recommend this company

Nobody gets back in contact with you just a bunch of scammers do not trust them one bit you will just get conned into signing up for a boiler and not receive it

This company canvassed our local town saying there was government grants for insulation . They came in saying we'll insulate the eaves of the house meaning the roof in between the rafters and more insulation up the stud work of the wall and put teram on the stud work . In short insulated the rafters that was it and put teram over the poor insulation on the stud work claiming to have reinsulated it in and out in under and hour ! In short there is absolutely no difference in the efficiency of our home ! Phoned to complain a manager was going to phone us back no phone call recieved. So bottom line is this company is claiming all the grants from the government and doing a less than poor job . just a bunch of chancers do not let these people into your home ! Ok where do we start sent a letter to complain about the standard of the job and were told the operations manager would come and see us and he did in a beat up 10 plate transit van no lettering on it and he was in old work clothes covered in silicone ! When asked for ID got very sheepish no way the man was getting in our home ! When i told him i was reporting his company to trading standards couldn't get away quick enough you have all been warned !

Installed my mother's boiler and insulated the loft all for free through government grants and she is delighted with the standard of work and already is feeling the benefit as her old boiler was 11 years old and not as energy efficient as it once was.

Excellent very professional company, highly recommend.

Worst company around. Only insulated the parts you could see from the hatch! Less than a third done! But of course claimed the full amount from the government...

Absolutely rubbish company. Do not allow them in your home. While the guys were in my home no dust sheets were used when insulating my crawl space. My beautiful brand new cream carpet is ruined. Before the guy left he said there had been an accident & dirt had came through the dust sheet but he told me to contact his company & they would sort it. I couldn’t believe it when I went to look at the damage. No attempt had been made to use a dust sheet. I’ve tried contacting this company for the last 9 weeks & am still waiting for a reply. I’m now seeking legal advice on how to claim for a new carpet. If you need one of these kinds of companies use scarf. I certainly will in the future.

Would select 0 stars if possible. Didn't complete the insulation job on the initial visit and it took 2 emails and 8 phone calls before they sent an "inspector" to confirm my claims. The inspector said he would arrange a re-visit to complete the job, but he never arranged it. I called back a week later to arrange the visit and got a date booked in. This was a no-show, so I had to call in again - another no-show! Eventually the work was completed over two months late and just in time for spring. Also they tried to hide litter (insulation packaging) in the loft instead of disposing it. 100% avoid.