Smarter Utility Ltd

Very happy with the installation. Installer was very helpful and went to extra effort to locate the charger exactly where we wanted which was much appreciated.

Installation of an electric car charging point. The engineer arrived on time and on the date promised. He took the time to explain what was required and made sure the installation was exactly where we wanted it. The installation was extremely neat and tidy and carried out really well well. The engineer was friendly but also very professional in his approach. We are delighted with the result!

Quick, friendly and efficient service, would highly recommend.

Brilliant installer, quick and professional.

Great installation of my electric car charger unit, Very quick and professional. Thanks again

Great experience with charger install. Very quick and efficient

Good

Fantastic service from Smarter Utility. The installer was clear about what could be done, but was also happy to follow my requests, including using the specific trench line I had dug and installing the charger in the exact location I wanted. From activation to installation took less than two weeks, which was excellent. The work was completed cleanly and professionally, with all cables neatly pinned or covered. Everything was clearly explained afterwards, and the charger has been working perfectly for the past few weeks. Really impressed with the whole process, from start to finish. Excellent communication, professional installation and a great service overall. I would highly recommend Smarter Utility.

I had this company come out to my address on Arran to fit my car charger. While the process of booking the installation was complicated and difficult, I cannot fault the installers who came to the house. The difficulty was due to the booking coming originally through a third party. The men who came to us were lovely, very helpful and professional. They even helped keep the kittens in the house as they went backwards and forwards doing the work!

Arrived early having texted ahead of time, which was nice. A last minute change request was accommodated without fuss. Job done so well, very neat installation inside the house at my consumer unit. Safety devices clear and apparent. Very well handed over to me. Friends have commented since saying how neat and tidy the external unit looks. Made sure I was happy with the app and ensured all was working before leaving. Would definitely recommend this company. The installation was arranged between my Skoda rep, OHME and the company so I didn’t pay for the work, although I managed the house survey myself satisfactorily.

OHME CHARGER FITTED FREE TO ME THRU AUDI UK

The installation engineer was polite and efficient. He kept me updated as the installation was being carried out. The area of work was cleaned on completion by the engineer. However I felt more time could have been spent showing me the actual procedure for using the charger. Maybe the engineer had many jobs to go onto. I am not upto speed with this sort of technology. I am 74 years old. I stress the engineer was efficient as mentioned above.

Friendly and efficient

Great charging capability

Great service and installer was helpful and polite. He was very competent.

Fast installation and neat and tidy. Boys did a really good job

Very efficient and fast installation, all the process explained by the engineer, great service quality work.

Great company. Installation was just (if not better) than requested. Engineer was neat and tidy. Price was good as it was part of a EV purchase.

Absolutely delighted with my EV charger installation. Electrician was extremely neat and tidy and listened to my requests about where I wanted the charger to go. I have had absolutely no issues since installation.

First class job. Guys were great, all work carried out as per the survey on time and very efficiently. A couple of snagging issues were carried out very quickly with the guys making sure I was happy with the work

Top work. The guy struggled to find the duct in our new house (not his fault) but he persevered for 2.5 hours where I feel others would've given up! Install was tidy too. Would recommend.

First class installation. Your engineer was very attentive to my requirements and expedited them with due care and attention. Although it was a surface mounted installation the cable almost appears invisible. Job well done.

Highly recommend Iain from smarter utility for EV charger installations! He did a brilliant job today. Very professional, great communicator, and the finish is incredibly neat. He took the time to walk me through the setup and left the workspace spotless. It’s clear he takes great pride in his work. Thank you!

A terrible company with problems with the electricity meter, and the manager in Scotland is irresponsible. I've been suffering from a faulty electricity meter for two months in this freezing cold.

I had been advised due to the site of my main board in the centre of the house that the best option was to go upstairs and out. This would entail lifting carpets and cutting channels in the chipboard flooring as well as moving furniture. It would also have required more cable. At considerable cost. One message to Smarter Utility proved to be the best move I’ve made in a while. First young guy came out, cut a small hatch and came up with the perfect solution. Tech guy who came out to complete the job had a few problems drilling to access the run to the board. Eventually he managed to his cables to complete the job. Never once did any of the guys give the impression that anything was a problem. This firm have obviously recruited “good “ guys who obviously know and enjoy their job. Thanks for a very tidy job which saved me £200 on a nightmare quote.

Beyond hopeless. Was meant to install my EV Port, messed me about for weeks with excuses, then advised they couldn’t carry out the necessary work, this was after a home visit from a surveyor who advised they could. Avoid at all costs.

Horrendous support. Had a charger installed in October. The charger trips the RCD and it has been weeks that we've been trying to get this sorted out. Most of the time their phone line is out of order or engaged. Promised phone calls don't happen and they missed their own appointment. The system was incorrectly installed and is essentially unusable.

Took 3 weeks to send out someone to replace my charger and then never changed it. Motability are not very happy

Leave you hanging for weeks and give you bum excuses about child care. Then contact you and tell you it'll be 5 weeks before they can come. Don't fall for their propaganda!!

Very happy with the service provided by Alan!

Solar PV System installed great service Jack ,Zac team of electronics & roof installer did great job Best Chris

Very happy with the service provided. Responses to phonecalls and messages were great. After a prompt survey, the installation was carried out within a few days. The cabling/EV charge look neat & tidy and function well with my car. Highly recommend.

Smarter Utility installed a Zappi car charger at our property and i'm delighted with the install. Rather than run the cabling in trunking outside the property they carefully routed the cable through our garage and out of the wall so there is no visible cabling. This was not simple process, and i must thank Stuart the installer for his excellent work. He even tidied up a rats nest of cabling left by another electrician. Stuart was very polite and explained clearly how everything works. Incidentally Smart Utility were the cheapest of the 3 quotes i got for the job. Highly recommended!

Excellent work, can't ask for more. Well done, David & Stuart. Highly recommend to everyone. The Best in Edinburgh.

This company does an excellent job. The engineer knew exactly what he was doing in quite a complicated EV charger installation in an old house, utilising a fuse box from the garage and saving unsightly leads outside. Came on time. All arrangements went smoothly as the engineer had prechecked all the photos we had sent them. Billed exactly as per invoice. Happily drilled through a two foot thick wall to get the best placement for the charger! Cannot recommend them highly enough.

We were very happy with the service we received from Smarter Utility. Stuart installed our home charger and I'd explained how one of our concerns was the cable on the inside wall and asked if he could run it along the top of the skirting board to make it easier to hide. Without being asked he went the extra mile and managed to get it done with no visible wires at all. After installation they have been helpful in responding to some of our queries via email, their responses have always been quick and helpful.

Great training

Fantastic service. Great advice, everything done on time, installation was efficient, neat and tidy both in terms of internal cabling and external charger. Responses to messages and assistance has been second to none. Highly recommend David and the team

I had not selected the EV charger I wanted at the time of inviting Smarter Utility to give me a price for the supply and installation of a home EV Charger. David came at the appointed time and talked me through my options. After due consideration, I decided on the MyEnergi, Zappi EV charger as I intend to install solar panels at a future date. During the installation, the electrician saw an opportunity to use a spare data cable that would eliminate the need for the Harvi unit. I received a credit for the unused Harvi unit. I can only praise the service of the Smarter Utility guys Great customer service and we will use them in the future as we are looking at the installation of solar panels.

David & the team where great. Installed EV charging points for our customers and staff, used safe process for distancing, covered all furnishings, neat and tidy work areas and kept us informed throughout. Demonstrated how best to use the chargers and overall we recieved a quality job and dealing with the company was effortless. Pleasure to have them on site. We just had an initial chat regards our needs, David sent over a couple of options and everything was taken care of from there. Would recommend to anyone 👍🏻

Great quick and professional service. I had a hard and time consuming job I was recommended smarter utility by a friend. Electrician called me I didn’t know all the technical terms of what I was asking them to do he was very clear and made the job easy for me to understand what was going to happen. On the day of the job they arrived at the agreed time and there was very little mess I felt my property was respected at all time. 5 star service I would highly recommend.