Warburton Building Services Ltd
4.0(34)Farmoor • OZEV authorised installer • OFTEC




About
Warburton Building Services Ltd is based in Farmoor and has been trading since 1979. They install electric vehicle chargers. Their work is guaranteed. Customers say they are polite and professional, friendly and helpful, and that their knowledgeable engineers visit the same day and find faults quickly. They are listed with OZEV as an installer.
Reviews
4.0
Warburton Building Services Ltd is described by several reviewers as polite and professional, with named engineers John, Jon, David, Mark and Matt each praised in one or more reviews for their manner and work. Staff were called friendly, helpful and knowledgeable, and reviewers report same-day visits, quick fault finding, boiler installations, servicing and tidy work areas. One reviewer praised clear pricing from the small projects team. Negative reviews report rude and unprofessional service, phones not being answered, and a Dorchester new-build issue said to remain unresolved since 2021 with repeated call-out charges and water damage. Another reviewer says three visits failed to order a flushing button over more than a month, and another describes poor workmanship and cheap materials in a new-build plumbing and heating system. A further reviewer reports a missed boiler service appointment and no notification.
We called with an issue with our heating system and were really impressed that they were able to arrange a same day visit. John, the engineer who attended, was polite, professional and extremely knowledgeable. He kept me informed throughout the visit, explaining what he suspected the issue was and talking me through the options for resolving it. He worked efficiently and was clearly very experienced. The issue was successfully resolved, and we couldn’t be happier with the service we received. Excellent communication, professional service and a very knowledgeable engineer. We would definitely recommend this company!
Plumbing problem dealt with by Jon - absolutely delightful human who worked his socks off all day and was friendly and cheerful throughout. Thoroughly recommend.
Fantastic service - from great communication to clear pricing, I could not recommend the ‘small projects’ team at Warburton’s more highly
Terrible service. Rude and unprofessional.
They never answer their phones, and on top of that we’ve had an issue since moving into a Dorchester new build in 2021, which they have effectively never resolved. Keep charging us more money for every call out they do complete, meanwhile we have had water damage through out the house
Very helpful and professional job completed today.
Mark i understand is a new employee at Warburtons. sorted out our Vaillant heat system for me. He was so efficient at his job, polite, and very professional. Credit to your company! 10 out 10 Definitely recommend. You hardly find this now adays in trade people
Great place for all you plumbing needs. Staff are great & very professional in doing there job. The office staff are very helpful & friendly & always help you out on the phone & make sure you have all your needs.
Brilliant service from start to finish! The office team were polite and efficient, and David, the engineer, was friendly, knowledgeable, and had the boiler up and running in no time. Couldn’t fault the service — highly recommend and will definitely use again.
I highly recommend this business. We had to call on them after British Gas left my ageing mother with no hot water or heating on a Saturday! We were so impressed with their professionalism and customer service. The engineer (Matt) quickly identified the issue and carried out the required work to rectify the problem, leaving her with everything working again.
An exceptional installation. The installer went well beyond the call of duty; he was meticulous and the pipe-work is a neat, work of art. Indeed, I would say that it is ‘beautiful’. Fitting a new boiler in a confined space had the potential to be difficult but at every stage, I felt confident about what was being done. This company have serviced my system for many years. Whenever there has been a problem, an engineer has been with me the same day. This was true when the 28 year old boiler failed; a quotation for a new system followed quickly and I am delighted with the final result.
Having previously used Warburton Building Services for a consumer unit installation I had no hesitation in using them again to fix a leak on my central heating boiler and carry out an inspection service. The fault was diagnosed quickly and the replacement part ordered and fitted without any issues. The area was left spotlessly tidy and the service certification sent by email the following day. All in all a great level of customer service.
I've had a horrible experience with your service. Workers have come three times to address my issue and each time they told me they would order a new flushing button. However, no one has ordered the button. This has been going on for more than a month and each visit requires me to wait at least two weeks.
I have needed Warburton several times. Always helpful, always prompt, always polite, always do a good job at a reasonable price. Always my first choice.
David and his service team have continued to provide an excellent, honest, reliable and efficient domestic heating and maintenance service over the last 2 years.
Both the initial call helper and David an engineer helped resolve our boiler issue over the phone. Exceptional service, very polite, highly recommend and will use again (my parents also used Warburton for their boiler maintenance too and were very happy with their exceptional service). Thank you!!
A great firm. Exceptional efficiency, hard work, and courtesy. Radiators flushed and a new boiler fitted with no fuss or bother. We're deeply grateful!
I’ve used Warburton to service my boiler for four years and every time they’ve been professional, on time and spot on with communication. Highly recommend.
Great service all round from initial survey prompt quote and the follow up installation was efficient and seemless. The engineer cleared everything up you wouldn’t have known he had replaced boiler and various parts. Can’t fault any aspect and would highly recommend.
No problems with Warburton, they installed my heating system and boiler in my new build. And use them for the yearly service and have been spot on.
Professional, friendly and helpful
This is the worst plumbing company in the world. I bought a brand new house Warburtons installed the plumbing and heating. Almost 5 years down the line and I am still discovering faults with their shoddy workmanship and cheap materials. It has cost me £'000's to put things right. The list of defects is as long as your arm. Do not use EVER.
I looked to book our Annual Boiler Service via British Gas but as they gave a late appointment (mid April) I decided to go with Warburton as they gave earlier time, booking confirmed at 10:00am (end of March). In the service day I left my work and kept waiting from 10:00 until 11:30 and nothing, no one appear or called or send an email. I emailed and called them. The answer was: Sorry our Engineer can't attend and we have to re-scheduler the appointment to mid of April Please, at least send a notification email, SMS, or call me This is showing no respect for your customers. You can't hold people and act in this way
Not much help from cuatomer care.
Advised these were a professional service for carrying out a full inspection of my central heating system, identify the source of a leak and produce a report. The plumber that attended did not have the right equipment to carry out a full inspection or identify the source of the leak. He made several holes on the walls and could find the source of the leak. No thermal imaging camera used. The report amounted to about 4 lines. They were very expensive and in addition sent out an invoice that was incorrect failing to do simple arithmetic.
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 4:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 1979
- OZEV authorised installer
- OFTEC
- Work guaranteed
Also available in Farmoor
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