Total Electrical Solutions (SE) Ltd
4.9(17)Broadstairs • OZEV authorised installer




About
Total Electrical Solutions (SE) Ltd is an electrical business based in Broadstairs. They carry out domestic and commercial work, including socket installation, house rewiring, cable containment, light bulb replacement, PAT testing, emergency lighting testing, fire alarm testing, CCTV installation, solar panel installation and battery storage installation. They give free quotes. Customers say the installers are friendly and helpful, the installation is professional, the work is clean and tidy, and everything is explained clearly. They are listed with OZEV as an installer.
Services
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Electrical cable containment
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Light bulb replacement
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Reviews
4.9
Reviewers of Total Electrical Solutions (SE) Ltd describe solar panel and battery installations as professional, with several praising the installation teams as friendly, tidy and helpful. One reviewer was pleased with the performance and look of a ground-mounted system, while another reported lower grid use and bill savings. A single reviewer said the GivEnergy system did not work properly with their Octopus tariff and that follow-up help was lacking, although they would still recommend the company with a caveat.
After 5 months of having my installation of the solar panels, battery and Inverter, I thought I would write a review. Firstly, I paid more to go with Total Electrical Solutions, but I always believe you get what you pay for. Reviews were favourable and Richard was confident and re assuring when he came out for the survey. The installation went well, and the three guys who installed the equipment were all competent, friendly and very accommodating, no complaints there. It was after the installation that I feel we have been let down. As the GivEnergy system works in partnership with Octopus Energy, and we had an Octopus account, we went onto the Intelligent Flux tariff, a few months later. This tariff just doesn't work, despite numerous phone calls to Total Electrical solutions, to GivEnergy and Octopus, I was getting no where. Finally after 5 months, I have been given advice by GivEnergy to switch back to my original tariff, as the system doesn't work and the battery becomes a large paperweight, charging and discharging only, and not supplying the house. Why this could not have been found out by Total Electrical Solutions sooner, I have no idea, it should not be up to the customer to investigate technical problems. Overall, would I recommend them, yes, but with a caveat that you make them sit with you and go through the system, the GivEnergy Portal and settings, not be referred to a youtube video.
Great installation at a realistic price. Thanks
Absolutely brilliant service throughout, very efficient and professional. They covered everything from start to finish.
We have had solar panels for over 12 years and Python batteries for 5 years, we have been pleased with their performances but in winter the panels suffered from shading by our neighbours chimney. We wanted to even out the years production and decided the best place to put extra panels would be in a dead area of the garden. This would mean we produced more in winter but needed to upgrade the batteries to store the extra. We discussed our ideas with Richard who ran through all the pros and cons of our plan. We settled on the ground mounted 4KW system in the picture. It sits out the way in the garden and we are very pleased with its aesthetic and performance. The fitting team of Dave and TJ were fantastic, great guys to have on site. Friendly, helpful and very neat and tidy. From the first visit by Richard to the fitting, the very prompt back office emails and certificates etc. by Hollie and Ellie we have been truly impressed. A very efficient company, can not praise them enough. As for production and storage, this winter will be a lot better than last! Much less purchased from the grid.
Thanks Total Electrical Solutions for the very professional installation of our Solar battery. Definitely recommend. Regards Trevor Pickett
Got 4 quotes in total and TES were very competitive, had great feedback and were local. Explained everything to us total novices and managed to book us in quickly for out 10 panel and 9.5Kw battery installation due to a cancellation. Everything went very smoothly and during commissioning they showed endless patience to get us set up as our MESH system is not liked by Givenergy. Also added an EPS for us. Since then, not had any problems and really pleased with our generation and utility bill savings. Would not hesitate to recommend Total Electrical Solutions.
Excellent job from start to finish, Richard and his team were brilliant.
I was recommened this company through a friend. I found Total Electrical Solutions to not only be professional, but they were also friendly, clean & tidy. I feel good about having my Solar Panels and can't wait to reap the benefits. Thank you
Very professional install in 2022 and has proved to be completely trouble free since that time. Our sign up to a export tariff has been very productive financially, leaving us in credit, even when taking into account our actual useage.
A very reliable and professional company. They fitted solar panels on our unit in ramsgate, throughout the whole process they were informative on any questions we asked about battery storage and how the use the app that tells you what your solar panels are producing. We are a roofing company and have worked with this company on a couple of jobs, their employees are a great team to work with. Would definitely recommend
Fantastic company, really lovely guys who came and installed the panels. Super quick & efficient and they explained the app and how it works brilliantly. Always on hand for a phone call if you need anything too. 5 stars, would reccommend to anyone wanting to install solar panels.
Total Energy Solutions installed a 14 panel system with an 8kwh battery for us in May 2021. We are very happy with the quality of the work and the system itself which generates enough power to keep us off grid for roughly 5 months of the year and cuts our grid usage significantly for the rest of the year apart from the depths of winter. I plan to expand the system in the future if we decide to get an electric vehicle and would recommend them to anyone considering getting solar.
We highly recommend TES. From the outset, Richard and his team guided us through the entire process and the benefits of a solar panel system transparently and without any pressure. We opted to install a larger battery which is a new system on the market for the future. In one week we have used a tiny amount of electricity from the grid, which for a family which is a great indication for future usage from the solar system. Richard and his team were always patiently on hand to guide through the process once the installation had been completed and continue to do so. The install team were excellent. On time, clean, polite and extremely knowledgeable, we cannot thank them enough. We know this is a major investment but there is something quite satisfying knowing you are generating your own power. The world is changing fast and there is nothing worse than being left behind. Thank you TES!
Excellent service from Richard, Jake, other on-site people, and all the back office team
Total Electrical Solutions were well recommended to us by work colleagues that had had solar panels installed already. We love ours now that they are all fitted, our system has an app where we can monitor our solar energy production and where it goes. The whole team were great. Very knowledgeable and approachable and more than happy to chat through what's best for us, our house and our needs with any questions answered quickly. From planning to install we were well looked after. If you are thinking about having solar panels installed we would highly recommend using this company!
Reliable, Friendly and Professional, TES were amazing from start to finish with our Solar Install, Richard was really helpful on the initial visit and made the decision in what I required really simple, the admin ladies were great and kept me aware of everything throughout the lead up to the install and the installers were brilliant especially David who was super helpful and went above and beyond to help me with an unexpected leak we found in the roof. I cannot recommend TES highly enough and I would encourage anyone who is looking into having Solar Installed using this company.
Very professional.clean ,pleasant and quality of work is excelent.
Area
Opening times
- Monday8:00 AM – 5:30 PM
- Tuesday8:00 AM – 5:30 PM
- Wednesday8:00 AM – 5:30 PM
- Thursday8:00 AM – 5:30 PM
- Friday8:00 AM – 5:30 PM
- Saturday8:00 AM – 5:30 PM
- SundayClosed
Additional information
- OZEV authorised installer
- Free quotes
- Domestic work
- Commercial work
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Also available in Broadstairs
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