Excel Electrical Services Ltd
4.8(18)Ashwellthorpe • OZEV authorised installer
About
Excel Electrical Services Ltd is based in Ashwellthorpe and has been trading since 2000, covering Norwich and Norfolk. They install EV chargers, electric heating, solar panels and battery storage for domestic and commercial customers. Customers say they are friendly and polite, communicate clearly, work tidily and are knowledgeable and helpful. They are listed with OZEV as an installer.
Services
Reviews
4.8
Excel Electrical Services Ltd is mostly described by reviewers as friendly, professional and reliable, with clear communication. Several reviewers mention Jason and Tom by name and report prompt, tidy work on jobs including a full house rewire and EV charger replacement. Repeat customers praise the team's helpfulness and knowledge. One reviewer describes a bad experience, saying they were charged well over £300 mainly to change spotlight bulbs, which failed three months later, and that another electrician said the installation needed changing.
Excellent service from Excel Electrical. Friendly, professional and reliable, with great communication throughout. Would definitely recommend!
Excel Electrical Services Ltd have just replaced my faulty EV charger under warranty; as a first time customer I’m impressed with their clear communication, efficiency and service.
Absolutely faultless! From the time I asked for help Excel have truly lived up to their name. I have no hesitation in recommending the Team if you have any electrical concerns. Prompt & helpful replies to enquiries, speedy attendance & resolution of issues to the highest standards, all at a fair price, clearly quoted up-front. My go-to Company. No connection other than as an extremely happy customer.
Have known and used Jason many times. We totally trust him and his team and will continue to do so. Many thanks Richard and Beverley
Just had a full house rewire completed by Excel Electrical Services and genuinely really pleased with the work. From the initial survey through to completion, Jason and the team were professional, knowledgeable and easy to deal with. We moved out temporarily while the work was carried out and they kept everything moving quickly and efficiently throughout. The quality of the work has been excellent, they were happy to talk through ideas and future-proofing, and any small snagging issues were dealt with quickly and without fuss. Communication throughout was very good and they clearly take pride in what they do. Would definitely recommend Excel Electrical Services to anyone needing electrical work done in Norfolk
Used Jason's services twice now and very pleased with the work done.
Excellent service and very tidy work. Tom was diligent and friendly my EV charger was up and charging in no time.
Jason and the team have helped me for years. Always going above and beyond, never messy and always on time. A family run buisness with professional results. I can not recommend them enough.
Really good reliable service and very knowledgeable and helpful - used for many years
The team from excel are always polite, professional and knowledgeable. They clear up after themselves. A pleasure to use.
Jason and his team at Excel Electrical have been fabulous from day one. Prompt quotes, arrive on time and conduct the work professionally whilst being accommodating and helpful throughout the process. The work we have had done is a real mixture but all explained well and options given with back up emails offering suggested suppliers. Highly recommended *****. Already booking in for further works. Thank you very much.
Excellent prompt and efficient service from Jason at Excel Electrical Services. Happy to recommend to anyone.
Very highly recommend this firm. Very efficient and friendly. Jason came out to investigate an intermittent fault and patiently listened to me ramble on about the things I’d tried. He then spent nearly five hours with various whizzy bits of equipment to test and eradicate each potential source of failure. I had full faith in him and after weeks of problems before contacting Excel my stress & anxiety with electrical problems are over. So relieved and grateful. Sensible justifiable pricing too. Thank you Jason & Michelle.
J & T, A fabulous service. Works carried out EICR certificate. They were efficient, polite, helpful and organised. Initial unexpected delay, due to unforeseen circumstances, informed by M from office and T with ETA. Recommended!
Very efficient service. Traced fault in household lighting & repaired in less than two hours.
'A big thank-you to you & your team for helping me out of a muddle. I called you up & within in an hour you had organised someone to come around & fix it. Your staff were professional & polite & while they were here they even made time to fit in a little extra job I wanted doing. I was very impressed with their tidiness & willingness to clear up after themselves as many electricians I've come across don't do this at all. Thanks again for your promptness.'
Super service with Excel Electrical. Another set of items successfully PAT tested ready for 2025. Many thanks - KM First Aid
Bad experience. Got charged well over £300 mainly to change light bulbs on my spotlights, which stopped working 3 months later. As I found out by another electrician the installation needed to be changed to be long lasting. The job is costing me the same amount I already paid for no real job done. I do not recommend.
Area
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2000
- OZEV authorised installer
- Domestic work
- Commercial work
Also available in Ashwellthorpe
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