Abergavenny Electrics Ltd
4.7(22)Abergavenny • OZEV authorised installer
Services
Reviews
4.7
Abergavenny Electrics Ltd is described across many reviews as professional, polite and friendly, with reviewers reporting tidy work and clear explanations of faults. Several reviewers praise out-of-hours help, including phone troubleshooting and prompt callouts, while one says a member of staff came out on a Saturday to fix a boiler. One reviewer reports an untidy smoke-alarm installation and a poor EICR experience: they say faults were not explained in detail, the report was written by someone other than the inspectors, and another contractor found unsafe issues AE had missed. Another reviewer complains of a four-month wait for an invoice followed by a threatening letter and a £50 fine for non-payment within five days.
Abergavenny electrics have supported us, firstly in getting the electrics up to spec ready for us opening our bakery earlier this year, and secondly being there whenever we've had any appliance issues since then. They have been absolutely marvellous and we can't recommend them enough! Keith has always been very prompt at replying, even at 2am when our boiler stopped working, and he came out first thing himself to fix it for us on a Saturday. Other callouts have been promptly responded to with professionalism, insight and a high level of reliability by his team. Lights on our bread oven went at 3am this morning. Again, they were there first thing and had us back up and running in no time. We have never felt the need to get a "second opinion" from elsewhere, as they genuinely have sought to take care of us and that sort of professionalism and regard for their customer base is not something you will find easily elsewhere.
A full rewire of our home and sheds in Gilwern, professionally and expertly completed from start to finish. Dealing with Keith for the initial quote was straightforward, various options were put forward, and all our requests were accomodated. Matthew, Luke, Tom and the team completed all work competently, and kept us up to date with progress. Very happy with the end result. These guys come highly recommended.
Extremely helpful out-of-hours support by phone to troubleshoot a short circuit. Problem solved! Highly recommended.
I recently contacted Abergavenny Electrics about a problem I was having with an Essex company, Senergy Direct who had installed a solar battery for us. Senergy were completely unhelpful after I had a new WiFi router installed & their dongle wouldn't connect with it. Keith sent round 2 young men, Liam & Morgan, and we eventually sorted it out. Fabulous service on a problem not of their making. Can't recommend enough.
These guys provide an excellent service. They're highly competent and polite, taking care to explain how they will resolve your electrical faults and deliver your requirements. They can be relied upon to do what they say and turn up as promised. You may pay a little more but it's absolutely worth it and you can trust them to charge what they quoted. Reliable, competent and trustworthy. What more could you want?
Excellent service all round and competitive pricing- thank you
Great friendly and extremely quick service, definitely use them again.
Excellent service from Lloyd at Abergavenny Electrics today. Very happy to recommend A further visit from Abergavenny Electrics. Timely and friendly expert service. Exactly what a really good local contractor should be.
It was a pleasure to meet and host your engineer and apprentice yesterday. They were both exceptionally easy-going and happy to talk through what I was wanting and what was needed. They scheduled their work around a key time when I preferred not to lose power and were more than happy to answer my questions as they worked. Everything was then left tidy and clean. I can’t actually think of another time when I’ve written in praise of a tradesperson’s work so this is really well-deserved.
Fantastic speedy service even in a Friday afternoon!
AE fitted two smoke alarms and carried out an electrical inspection on my rental property and delivered a report (EICR) explaining unsatisfactory condition due to a couple of faults. The report was written by someone other than those who did the inspection so I had no idea that further work was required until a week or so later. Communication was timely but poor as faults were not explained in any detail. We had another contractor out to correct the faults who explained they were not grounds to fail the EICR but noticed things missed by AE which were unsafe. They were able to rectify these immediately rather than issuing a fail and then expecting us to pay for another inspection and repairs (which is what AE were going to do). The trunking installed to connect the new smoke alarms was untidy (pictured), so I will have to rectify this.
Nest Heat plate replacement . Fitted by a very pleasant and helpfull youngman named Cory,who was very knowledgeable. Well done 👏 ✔ 👍 would definitely use this Company again
I can't thank Keith enough for his help tonight. I contacted him about a problem with the electricity supply to my kitchen hoping that he would pick my message up first thing in the morning (it being gone 10pm when I messaged him!) and be able to send somebody out to fix in a couple of days, if at all possible. Not only did he get back to me immediately, he asked me to take photographs and then carefully and patiently talked me through what to do. Everything now working. Keith really does go above and beyond the call of duty and I (and many others) very much appreciate it. "Thank you" seems inadequate after I was 'all shook up' worrying about what was wrong. Keith you are a star of the first order.
Had a faulty smoke detector which Keith calmly talked us through how to sort very late last night. Despite waking him up, he was so kind and calm and one of his men is coming round this morning to replace. We have used the company for many jobs in our different houses over the years. Highly recommend!!
Keith’s team were all highly professional, polite and friendly, working hard to install a new high current power supply and distribution board for us. We have no hesitation in recommending this firm for any electrical work and wouldn’t consider using anyone else.
A superb company to deal with. They installed a Zappi car charger for us and did a fantastic job. A nice clean install, Lloyd and Matthew were extremely polite and courteous, and they ensured that they didn’t leave any mess behind. Highly recommended.
Had a Zappi fitted by Abergavenny Electrics. I have to say what a very professional bunch of guys and a first class jobs in fitting this charger. Not just the charger but the re wiring of the power supply to the garage. Big thank you for a great job 👍
Very professional on time had an email with price the same very good
Very prompt and reliable service. Work completed to a high standard. Highly recommended.
Fantastic family run business and great tech advice
Excellent service on a number of occasions.
Don’t use this company! 4 months to invoice then threatened court action and £50 fine if not paid in 5 days, very threatening letter/invoice
Area
Additional information
- Incorporated 2011
- OZEV authorised installer
- Domestic work
- Commercial work
Also available in Abergavenny
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