Eastbourne Electrical LLP
4.9(14)Westham • TrustMark • NICEIC




About
Eastbourne Electrical LLP is an electrician based in Westham. They are listed with TrustMark and NICEIC as an installer.
Reviews
4.9
Eastbourne Electrical LLP drew praise across several reviews for its work installing and replacing electrical fittings. One reviewer said the manager was helpful and an electrician arrived on time, did a good job and took away the old light and packaging, while another had downlights replaced and said the experience was excellent from start to finish. Chris Wilson was named in two reviews: one praised his advice on a key-operated isolator switch that was fitted promptly, and a retail customer said he made a rushed job possible and the team were professional, tidy and patient. A commercial customer was pleased with a new electrical system in an industrial unit and said the team gave expert guidance and were professional and reliable. One reviewer described a chaotic and lengthy project, with itemised bills requested repeatedly, some workers spending long periods on their phones, and poor customer service and no room to negotiate the final bill; some of the workforce were said to be hard working and good at their jobs.
We wanted to change an old outdoor porch light for a new one. The whole experience with Eastbourne Electrical from start to finish was superb. Craig the manager got back to me quickly and was most helpful and friendly and when a slot opened up a day earlier than our scheduled appointment, he did not hesitate to let us know if we would like an earlier visit. Mike, our electrician, was bang on time and was, again, excellent, super helpful and did a fantastic job for us. He even went to the trouble of taking the rubbish away with him, which was great given that it was effectively OUR rubbish (i.e. the old light and the packaging for our new one). All at a very good price too! Cannot recommend Eastbourne Electrical highly enough and we will certainly use them again if we need any more works done. Thank you very much. Edit: We have now had to replace the downlights in our bathroom, they all failed at the same time, and so I contacted Craig again. He was as helpful and courteous as ever. Chris came to do the job yesterday, a really nice bloke, bang on time, and he did a fantastic job. Once again the experience with Eastbourne Electrical was excellent from start to finish. Thanks again.
We asked Chris Wilson for advice about a change of isolator switch for our gas boiler as we have an elderly relative living with us who kept switching it off thinking it was a light switch. Chris recommended a key operated isolator switch to replace the old one . It was fitted very promptly, the engineer was efficient and understanding . Great service all round , would highly recommend this company.
I note there are no reviews from domestic users but I feel compelled to do so as I didn't have a good experience I was recently recommended this company by a surveyor who worked with them - as a newly retired single lady and to the area I was initially pleased to have a recommended company I found the project chaotic and lengthy and itemised bills were not the norm and had to be requested repeatedly Some of the employees were hard working and productive others not so spending long times on their phones At the end when I quibbled the final bill due to items on original estimate not being done as were not necessary / required and no itemised bills there seemed no opportunity to negotiate away from their figure despite inviting them back to see the issue and repeating my concerns They did not appear to see a working relationship as high priority and I am Left thinking they may be better working in commercial projects than domestic Very poor customer service despite being a large project so would never consider them or recommending them going forward Really disappointing that they didn't listen or hear my concerns so we just went round in circles which was stressful and I'd find it hard to recommend them although some of the workforce were professional and very good at customer service and their job
We had our heater installed by Mike and Connor. Great job and nice guys!
We recently worked with Eastbourne Electrical for the installation of a new electrical system in our new industrial unit, and we couldn't be happier with the results. From the outset, their team provided expert guidance, assisting with the design and ensuring flexibility for future expansion. Their attention to detail and professionalism throughout the project were outstanding. The new installation has provided us with a modern, well-lit, and highly functional workspace, improving both efficiency and safety when working on our commercial vehicles. A top-notch service from a knowledgeable and reliable team - highly recommended! SEL Commercials Ltd
Amazing electricians. Excellent customer service. Highest standards of professionalism. They are good people. Thank you!
Great service, prompt and professional, thank you!
I was in need of some electrical work for my retail premises as I was undergoing a refurbishment. I needed all the sockets replacing, along with new cables and light fittings after the plasterer. I had already spoken to a couple of electricians previously, who not only told me the work was not possible, but also the quotes given for the advised work were high. I asked Chris Wilson to come and have a look at the job, and he quickly advised me that it was completely possible to do the work expected, and also managed to move his work around for it to be done quickly as we had a reopening date set, and we were running behind. When the team arrived, they were very professional, kept me informed, explained what they were doing, and also were very patient with my last minute change of mind, when positioning of lights and sockets were concerned. They always left the shop tidy each day. The work was completed in time, and to a very good standard, I wouldn’t hesitate to recommend Chris and his team to anyone who requires any sort of electrical work, from a light switch change to Car Charging ports. The cost of the job was clear when quoted, I was given good advice when choosing light fittings, and overall a great service. Thanks Chris for a great job.
Great service
I was very impressed by Eastbourne Electrical, who installed a Tesla charger, Nest thermostat and extractor fan over the last couple of days. During the site visit (in advance of the work), Steve explained various approaches, and investigated the safety of my house wiring before giving a detailed quote. During the job, Chris was professional, friendly and respectful throughout, and made a very neat finish of all the components fitted. To his credit, Chris re-visited me in Tunbridge Wells first thing the following morning when I asked for a tweak. Really delighted with the results.
Quick polite and reasonable prices. I would use again.
A fantastic company who deal with all our residential and commercial maintenance issues. Reliable, fast service and trust worthy!
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- TrustMark
- NICEIC
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