William Duncan Electrician Ltd
4.7(55)Tillicoultry • SELECT




About
William Duncan Electrician Ltd is an electrical firm based in Tillicoultry. They take on domestic, commercial and landlord work, from EICR testing and PAT testing to emergency lighting and security lighting. They are public liability insured. Customers say their staff are friendly and polite, that they respond quickly and get the work done promptly, and that the work is to a high standard and left tidy and clean.
Services
Reviews
4.7
William Duncan Electrician Ltd is described by most reviewers as friendly and professional, with several saying work was done quickly and to a high standard. Reviewers mention a wide range of jobs, including electrical work, plumbing, heating, joinery and fitting a kitchen, and several say they will use the firm again. One reviewer was pleased with the care taken to reassure their elderly parents. The main complaint, reported by a few reviewers, is that quotes took a long time to arrive or never came, and one said calls and texts about a quote were not answered.
Flexible and quick call out. Great communication. Friendly professional and helpful service. Have used many times and will continue to. Thank you
We got a date for someone to come and price the job in a couple of days, then only a few more days till the work was done. Both times Billy arrived on time, with everything he needed, gave full advice on what needed done, and on how to keep costs down. He was well turned out, friendly and very knowledgeable. I would absolutley recommend this company, and it will certainly be the first place I go for anything we need in the future.
An excellent local company who have done plumbing, electrical and decoration work for us recently. Thoroughly recommended for high quality work
Developed a leak in a 1 inch diameter pipe which was causing some damage, as water often does. Desperate to quickly fix the leak. I called William Duncan, who answered the call and fixed the problem quickly and professionally. The cost for this prime service was very fair and very competitive - which was an added bonus. A huge thankyou to the plumber and William Duncan.
Excellent service. Quick, tidy, polite and friendly.
Fast response to query, work carried out on same day, electrician was polite, friendly, gave advice and carried out work with minimum disruption and tidied up area when finished. Great service and highly recommend.
I've used all their different services and they are always very quick to respond and do a really good job. I never use anyone else- always trustworthy and reliable.
Prompt, excellent service at a very acceptable price.
Recently had William Duncan fit an outside electrical box and double socket, right from the initial Phone call which was taken up by William who was on holiday abroad at the time through to Admin, Bill assessing the job, and the very pleasant electrical engineer who did the work, all were Very accommodating but best of all was the price, I have no hesitation in recommending this company and will use them again if required.
After having some bad experiences from tradesman in the past, it's been a pleasure to have discovered Billy's firm. They cover a wide range of home improvement trades and provide a well organised and professional service. It's so refreshing to be kept informed at every stage, know the job will be completed on time and to a high standard. We can't recommend William Duncan Electrician Ltd highly enough and will be using them for all our maintenance and repair work in the future.
Responded the same day to a plumbing issue, identified problem and suggested a solution which was promptly quoted for. Friendly and efficient workmen. Would recommend for both plumbing and electrical work
Great service, Billy was so nice, will definitely use again 👍 😀 👏
Top class service fitting my electric oven for me! Got me booked in quickly, communication was great and done an all round brilliant job
Very good, professional service. Would have no hesitation in recommending them.
We had the pleasure of meeting Billy (the owner) yesterday. we explained our problem and one of Billy's electricians arrived at our address within a couple of hours and fixed our problem, quickly and satisfactorily. we have other various jobs that need sorting round our home and will definitely use this company again without hesitation. they are efficient friendly and competent. Well done to Billy and his team 👏
After a visit to quote it took two and a half weeks to receive a quote and I replied with a couple of questions which after 10 days have still not been addressed Therefore I told them I no longer had interest in them doing the work if this was their level of customer service
Excellent, friendly and knowledgeable plumber David fixed our problem quickly and well, We are delighted and would like him on any future problems (but let's hope they are rare!)
First class service all round, I would highly recommend this company who obviously care about their customers and work hard to achieve high standards. From the first contact to discuss my requirements, arranging appointments, getting estimates and work undertaken, they kept in touch with updates and so on I was kept well informed and everything was explained in a friendly and professional manner. Very happy customer, thank you
Very poor at returning Quote, Still waiting from December, that's 3 months now. Have phoned the office several times, to chase it up, Woman in office asks me to phone in again, Why do i have to? You do have my Email etc. Its now obvious to me, they dont want the job.
Efficient service. Friendly enginer. Happy to recommend.
Had shelving put up recently. Very happy with the standard of work. Reasonable price. Would recommend both the Joiner and Company.
Spent time with the electrician and plumber on separate appointments to walk through the work needed and 4 weeks on, no quote received, no updates, I had to chase. Still nothing. Disappointing service from Initial positive first impression.
Very pleased with the work carried out. Professional and clean Happy customer. Will definitely use again for other jobs
Billy has always carried out any job that I’ve ever needed, from ceiling light fittings, down-lighters, external lighting and more. In the busy month of December I again called on their help with fitting an outdoor double electrical plug socket primarily for Christmas lighting. A very competitive quote was emailed and accepted extremely quickly and Billy arranged to complete the job today (within 2 days of receiving the quote). This work went ahead despite the awful and dangerous weather. I’ve always been able to rely on this Billy and his company regardless of the size of job - they’re always on-hand to help! The work was completed to the highest standard with an explanation as to how to efficiently use the equipment. A 5 star service is every single time! My family and I wouldn’t look to anyone else. Thank you so much again. 🔋⚡️ - ⭐️⭐️⭐️⭐️⭐️
Fast response and reliable tradesmen.
So pleased with the work that was carried out today. I've had new lighting in all rooms and upgraded lighting in kitchen as recommended. Very pleased with the service I have received. Quotation and work completed within a few days, very efficient company, very reliable and great communication. Staff are really lovely and friendly. I definitely recommend William Duncan Electrician Ltd. Excellent service.
As I had been pleased with work done before, I contacted them about a faulty light in my kitchen and within a day they had upgraded system with more efficient and brighter lighting. It was explained to me clearly what the problem was and what the solutions were. I was then sent a detailed quote, at a fair price and the work was professionally completed to my satisfaction on the day of acceptance. I have no hesitation in recommending William Duncan for electrical work.
Attended promptly on the Easter weekend at short notice. Really appreciated the flexibility.
Family run business, trustworthy and good friends to know. Top Drawer 👌👍😎
Contacted William Duncan and received a response straight away. They came out really quickly to view the job and the quote was instant. The process to accept the quote and pay the invoice was flawless - all done online. The job was done to a very high standard with no mess. We were a bit worried as we had not long decorated with a new carpet but you would never have known anything had been done. Excellent service from beginning to end with great workmanship and professionalism. Would highly recommend William Duncan and will certainly be using them again.
Had a new kitchen fitted and needed RCD board upgrade at the same time. All the services were great - electrician, joiner, plumber & plasterer. Now have a lovely new kitchen. Nothing was too much trouble and the guys were all helpful & professional. Have always used this company for any electrical work as they come out promptly and do an excellent job. Would highly recommend & use again.
A highly professional and capable team. We were taking our property off gas, which meant isolating the gas supply and capping the old pipework within the house, and then the installation of a second 32A circuit to the kitchen for an induction hob. We decided to get a new consumer unit as well, to make sure that everything in the house was safe and up to spec. This was a bigger job than I'd imagined, especially as the new RCA unit then tripped with faults not previously found in the property. Billy himself was on the job, and quickly found the fault and fixed it, and then explained to me what was wrong. Overall we are very satisfied with the work that was carried out; the standard of finish and cleanliness was excellent, and the peace of mind from having a professional check over the house was well worth the cost of the job. I would recommend them to anyone for any domestic job.
Used the Plumbing and Heating service to maintain my system. Very good service, on time, professional, knowledgeable, polite, clean. Reasonable competitive price. Well done.
Called for cooker installation carried out work same day excellent service definitely recommended
The service was excellent and the care taken to reassure my elderly parents was greatly appreciated. I will have no hesitation returning with any future needs.
used this company for an emergency. They came out very quickly, electrician was very nice and very professional, work was thorough. It was a safety issue due to flooding. highly recommend.
Billy Duncan was recommended to us. We needed a light installed in a cupboard and our outside security light repaired. He came, the work was discussed and he emailed a quote for us to either accept or decline. We accepted and he contacted us to come at an agreed time. The work was carried out professionally. The price was fair. Would definitely use his company's services again and would recommend to others. Great to use a local, reliable company.
Billy Duncan came recommended to me and he responded quickly. I really valued his professional advice, including about the safety of my lighting. He sourced what I needed and installed them later that day. Very impressed by the service and the installation. Would highly recommend as a reliable and professional electrician.
Fantastic, friendly service. Would recommend very highly.
Mr Duncan was really prompt at resolving an electrical problem, cannot thank him enough.
I would recommend this business to anyone , very polite, very professional in what they do and punctual. I did think the job I needed done was to small and nearly never asked for a quote, I was wrong and delighted the job is now completed thank you so much , definitely use your service again .
Got cooker hard wired ,quick and professional job. Definitely use this company again !
5 star service and great work.
Excellent service have had three different jobs completed by this company since December 2018,, excellent advice and standard of workmanship, will use them again. Most important tidied up afterthem. Regards Jim b
Excellent service and very professional good price and high quality work
I had enquired about getting the doorbell push to operate again and was contacted by phone. Unfortunately, I had the phone on charge and when the person came to my door, I was outside and not heard the knock. However, they did leave me a voicemail and called them back. The person came back later as arranged to give me very good advice. They are going to get my quotes for prices ,soon, in order to carry out the job required. Very happy with this agreement.
A pleasure to deal with. Arrived, fitted 5 new USB socket outlets, moved the BT terminal and router, fitted dimmer switches, fitted new pendant light fitting, created a new spur socket outlet and left within the day with everything cleaned and tidied. I couldn't have asked for more.
Poor doesn't bother to answer the phone or respond to texts if too busy have common decency to say so don't just ignore people
Area
Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Additional information
- Incorporated 2012
- SELECT 33380
- Domestic work
- Commercial work
- Landlord work
- Public liability insured
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