Chris Allen Plumbing & Heating Limited
3.9(13)St Asaph • TrustMark • NAPIT




About
Chris Allen Plumbing & Heating Limited is an electrician based in St Asaph. They install EV chargers and battery storage, and they give free quotes. Customers say they do clean and tidy work and that the team is helpful. They are listed with TrustMark and NAPIT as an installer.
Services
Reviews
3.9
Chris Allen Plumbing & Heating Limited received mixed reports. Reviewers describe professional, clean and tidy work: one said the team left no mess after removing solar thermal panels and electrics, and another said the finished job was so tidy you would not know work had been done apart from the new boiler and radiators. One reviewer said the team was helpful when a boiler was fitted after a mains gas connection. Others report appointments that were booked but not kept, with no one turning up and no call. One reviewer said a promised call back never came and was later told the firm was not covering their area soon; another said calls went unanswered after a missed appointment. One reviewer said a quoted boiler service was never arranged after several emails over three months, and they went elsewhere.
Chris Allen Plumbing and Heating came to remove solar thermal panels and electrics from our roof in advance of solar PV installation. They arrived promptly, worked thorough and carefully, and did a really excellent job from start to finish. They took everything away and left no mess, and the price was highly competitive. We thought they were excellent and would recommend them strongly.
Used Chris Allen a couple of times and always been great. Unfortunately this time I rang and book service, that date came round and no one showed up - having to book time off work.Called to check what was going on they said it hadn't been put in the calendar. Was told id get a call back to book in a new date, 3 weeks later and still hadn't had a call. Rang this morning to be told they're not over this way (anglesey) anytime soon so dont know when they'd be able to do it.
What a rubbish time wasting firm Booked an appointment for someone to come out 2 weeks later. Didnt turn up, Didn't phone me up. Won't take my calls now. Complete joke firm no one to even answer phone calls or take messages. Avoid waste of time.
Guys very professional, clean and tidy. If I have been away for the duration of the work on my return you wouldn't know that work had been carried out, except for the new radiators and boiler !!!! Many thanks
Strange business approach from this company........ made contact with Chris Allen himself to arrange a boiler service, seemed very keen and gave us a quote which included additional travel cost, which we accepted. Chris Allen said he was going on holiday and would arrange a date on return. No contact even after several emails to try and get a date, After three months gave up chasing Chris Allen and decided to go direct to Worcester Bosch. This story ends very well as Worcester Bosch provided us with an annual contract which includes a full service with all parts, labour and travel plus a years unlimited emergency call outs and a generous fee payable to us against a new boiler if ours isn't repairable. All this for a price less than Chris Allen Heating quoted just for an annual service!!! Many thanks to Chris Allen Heating
Been connected to mains gas and had a boiler fitted and the guys couldn't have been more helpful. Luke and Nille are a credit to the business we would highly recommend them and know that if needed they will be our go to business.
Area
Additional information
- Incorporated 2013
- TrustMark
- NAPIT
- Free quotes
Also available in St Asaph
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