The Dwelling Doctors Ltd
4.9(29)Waltham Abbey West, Waltham Abbey • NICEIC




About
The Dwelling Doctors Ltd are electricians based in Waltham Abbey West, offering Condensation Control Services, Mould Removal Services and Domestic Ventilation Services. They cover England and are active on the register with NICEIC as a registered installer.
Customers consistently praise their efficient mould treatment, extractor fan fitting and tidy work. Their tradespeople are also appreciated for being polite, punctual and helpful when explaining the work.
Services
Condensation Control Services
Mould Removal Services
Domestic Ventilation Services
Reviews
4.9
Most customers praise the tradespeople for efficiently treating mould, fitting extractor fans, and leaving properties clean and tidy. On-site staff are frequently noted for being polite, punctual, and helpful in explaining the work being carried out. However, critical feedback highlights issues with office communication, including unreturned phone calls, alongside complaints regarding uninformative paid surveys and unexpected worker departures.
Summarised with AI
Steven and Curt carried out work at my home today, and I was really impressed with the service they provided. They were both friendly, polite, and professional throughout. They worked efficiently, took pride in what they were doing, and completed the job to a really high standard. They explained everything clearly, kept the work area tidy, and made the whole experience stress-free. It’s great to see such hardworking and respectful people who genuinely care about doing a good job. They are a real credit to the company, and I wouldn’t hesitate to recommend them. Thank you both for your excellent work!
Gareth and Danny have been amazing! Only had 1 problem but with another man called Ross! Turned up and looked at the job and told me he was going to get stuff from the van and never returned! Called the office and they didn't know either so called him apparently had an "emergency" but couldn't let anyone know! I had emptied 2 bedrooms for him to do the work!! Very annoying! Gareth and Danny were amazing and professional. Very lovely men and worked hard!!
Had a great visit from Kelsey & Lee today to install my Dwelling01! Both the team were extremely friendly and proficient. Despite the extreme temperature of the heatwave in London, and working in my very hot flat, they made the customer experience enjoyable and were very respectable. I would welcome them, and any other team member, to work in my home anytime. Thank you both, and if we meet again, hopefully the weather will be cooler!
Charlotte and Jay were fantastic. They were professional, friendly, and completed the work quickly without compromising on quality. They explained everything clearly and left everything clean and tidy. I’m really pleased with the results and would happily recommend them to anyone needing mould repair services. thank you both!
Had 2 fans installed today by Danny Francis. Great customer service, very professional and cleaned up after. Told me everything he was doing and why. Exceptional job done, thank you.
Danny Francis was very professional, knowledgeable and friendly. He completed the job within a good time frame, and explained everything very clearly to me, he also left everything clean and tidy! Thank you
Absolutely fantastic, thankyou so much Jay & Charlotte. You've done an amazing job in my bedroom for me, the colour is perfect, such a professional team would recommend too anyone. A MASSIVE THUMBS UP FOR YOU BOTH 👍
Simon smith has attend our property and has done absolute fantastic job with complete professionalism. He is very aprochable and has great people skills. And i will have him back to attend any time. Thank you. Deb and Phil
Had a very happy, polite and positive encounter with aweaome person called Kelsey who explain what they was doing and done. Did a very good job and even patch up the bodged job someone did before. Top marks.
Had Kelsey come out today to fit extactor fans in our home. We are very happy a very happy with a very well done job. Kelsey was polite, profesional and made sure to explain everything.
Robert was very professional spoke about what treatment he was doing absolutely great service went above and beyond. Thank you
Adrian, whom attended my property today ( 13/4/26 ) was extremely knowledgeable in his work and has a great work ethic. Not only was the works completed to a high standard , Adrian was also going to report some other works that needed reporting to msv housing that needed addressing. All in all a job completed by an very competent individual in a polite and professional manner.
Adrian did a great job working on my bathroom ceiling, really pleased. Very professional throughout and worked effectively and efficiently without any fuss leaving the place tidy. Also told us things to look out for as well as what to bs careful with after the job was sorted.
During a recent repair visit to my home, I was really impressed with the quality of work that was done by Adrian (the contractor). Adrian demonstrated a high level of service, and communicated in an effective manner that created a positive ambience, and he respectfully expressed his desire that he always ensure that people are satisfied with his work. I felt extremely happy at the end, and Adrian happily accepted my gratitude for his work as he smiled and said “thank you” to me. I was impressed with Adrian’s work ethics, and I wouldn’t hesitate to recommend Adrian and Dwelling Doctors for anyone who would be interested to work with him.
Robert from Manchester came out today to sort out my mold, I had overslept so he waited outside for ten minutes while I got myself together! Lovely, friendly guy and very professional. Completed the tasks in great time and to a high standard. Def recommend
Came in , very professional and friendly. Dine a good job.
Robert from Manchester did an excellent job dealing with the mould and condensation in my property. He worked efficiently and managed to clear and repaint the affected areas in a very short period of time. The results were clean, professional, and made a big difference to the space. I’m very pleased with the work and the quick turnaround. I would highly recommend Robert to anyone needing help with mould, condensation, or painting.
I had a fantastic experience today with Adrian. He was incredibly professional and thorough in fixing our mould issue. He took the time to walk me through exactly how he was fixing the issue which gave me total peace of mind. He was punctual, worked efficiently, and left the area spotless. I highly recommend this company to anyone needing help with mould. Thank you!
I would like to say how pleased I am with the work that David, Craig & Nathan have carried out in my home. Lovely, respectable, professional gentlemen. From start to finish, everything was handled professionally and efficiently. Communication throughout was great, and the team were respectful and tidy on site. I wouldn’t hesitate to recommend them to family & friends
Robert Lea was very friendly and helpful. He arrived on time, did a great job cleaning and treating the mould in my house, and gave advice. Highly recommended.
Adrian came from dwelling doctor done great job today at my home regarding dumbness. He waited outside 10 minutes for me because didn’t hear knock first time. Dwelling doctors are really cooperative to arrange appointment on my convenient time.Adrian is friendly ,supportive and kind person.
Dave Manchester amazing bloke kind,caring and went up and Beyond due to my heath needs
Both your operatives, Scott and Rosie were brilliant. I am very pleased with all the work they've done,I was suprised how quickly they worked and how helpful they were. 5 stars ! I would give them 10. Excellent, really good, thank you so much.
Unfortunately I cannot recommend this company at all. I paid for a £150 survey for Michael to look at a mouldy spot in the bathroom cupboard. Michael looked at the area very briefly, and instead inspected other portions of the property that had no signs of mould. Afterwards, I got a report that was verbose but uninformative, and when I asked for more detail on the report, I got a response that did not match up with the report’s terminology. When I decided that I wanted just a patching and addressing of the mouldy spot as opposed to the other services they mentioned, I was told that they would not do it because the job to address that moudly spot did not exceed £150. Was very disappointed in the overall sloppiness and greediness of it all as well as being shorted £150.
Communication is terrible but have had good service from them, they just don't respond to texts or emails
Deeply unprofessional staff including receptionist. I was told they will take down a message and return my call, yet they did not, on two occasions. Horrible service and would highly recommend considering other options.
Excellent service, engineer really knew his stuff
Very unpleasant gentlemen came to see my property today, he pointed out that having a dog causes condensation therefore mould… due to me having a kettle washing machine and dishwasher is all causing mould in the kitchen. After raising a concern about the mould behind the cabinets and the fear of the health impact it may have on me and my two little children I have got a reply “ you will be okay you don’t sleep in the kitchen “ furthermore he said to me “ what do you want them to do? They won’t strip the kitchen to isolate it. I’m a landlord I wouldn’t do it “ Very unprofessional and unpleasant service.
Location
Opening times
- Monday8:00 AM – 6:00 PM
- Tuesday8:00 AM – 6:00 PM
- Wednesday8:00 AM – 6:00 PM
- Thursday8:00 AM – 6:00 PM
- Friday8:00 AM – 6:00 PM
- Saturday8:00 AM – 6:00 PM
- Sunday8:00 AM – 6:00 PM
Other electricians nearby
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