Switched On London Ltd

From start to end, a great experience!

Excellent service from start to finish . Would highly recommend them for any work . Everybody was a kind , professional and helpful . Thank you

We have had such a great experience using Switched On London for our boiler repairs and replacement. After poor experiences with British Gas and others, Switched Ons engineers were incredibly knowledgeable and helpful, showing us and talking through all issues and solutions. The communication and speed of booking was also brilliant throughout.

Had a gas pipe moved and some plumbing rerouted. Really fast and efficient service. Both the office staff and on site plumber really charming and helpful. Good pricing. I could not fault them and thoroughly recommend them

I have used Switched on for years and am very happy with the service. I particularly value the great communication from the office staff - they are organised, efficient and coordinate with the technicians and answer questions promptly and thoroughly.

Polite,kind,and professional.

I had an excellent experience with Switched On. From the original quote to the actual installation of my new boiler, the service was smooth and professional throughout. I am very happy with their service and pleased to recommend them to others. 5 star rating from me!

Everyone I spoke to was very helpful and professional and the plumber that did the work did a great job and explained everything perfectly. But I have to say it really grinds to have to pay two call out charges because the plumber doesn't carry the parts needed, particularly when the part was clearly in stock as the first visit was Friday and the part had been found by the second visit on Monday. There must be a better way to do this.

Stephen arrived early on Thursday morning and efficiently completed the removal and installation of my new kitchen tap. I was thoroughly impressed by his professionalism and the quality of work.

Very professional, considerate, thorough and friendly service (Air conditioning units servicing)

We had an electrician out today to fix an undercounter socket, he was efficient clean and tidy and such a lovely person, Thank you Paul Walker , Team Wandsworth Oasis,

Great service. Professional, responsive and friendly. Well priced.

We have used switched on in the past for electrical and plumbing work. Always very responsive and reliable.

Luke the electrician was great. He fitted the oven efficiently and tidyly and was very professional and polite.

Excellent service, arrived quickly, sorted the problem in minutes! Really nice engineer, very friendly and helpful. Also the lady who booked my appointment was super nice and friendly, would definitely use again!

Devon was thoroughly professional and a really nice human being. Can’t thank him enough for sorting the issue in our flat out quickly and efficiently. :)

SwitchedOn made the process of getting both gas and electricity safety checks extremely easy. Great customer service when booking the appointment and receiving the relevant reports and quotes. Prices reasonable too. Highly recommend.

I’ve used Paul from Switched On London a few times now for various electrical jobs around my property, and he always delivers. He is incredibly professional, quick, and gets the job done with absolutely no fuss. The quality of his work is consistently excellent. I highly recommend Paul and the team, and I definitely won't hesitate to use them again in the future. Great service!

Had SwitchedOn help me with electrical work several times recently and they're really useful. Very prompt and easy to deal with. Really like Paul he's really fast and quick to assist with any issues. I have subsequently used SwitchedOn again. I had some very wiring issues which Scarlett promptly arranged for Paul to visit and diagnose. Paul quickly, effectively, and safely fixed the issue. Scarlett was great at coordinating too. More positive interactions with this fantastic local and consumer focused business.

Paul changed three lights for us and replaced two sockets. He was brilliant- would definitely recommend! Thank you

Have been a great help getting a rental EICR / remedial work completed. Thank you. Friendly team.

Joe arrived at the start of the time slot, very polite, professional, efficient and helpful - as ever.

Very Happy with the service from switched On London Ltd. Thank you.

SwitchedOn installed my boiler a few years ago and have serviced it annually ever since. The engineers are courteous, efficient and professional. I had a number of questions about energy use and efficiency which they helped me with. I look forward to seeing them again next year!

Fast, efficient, professional, friendly service. Thank you.

June 2026 Gas Certificate organised ahead of time, engineer completed the work exactly as I'd requested (ie nobody was home to show anything). I feel really lucky to have this company which is so responsive, in my area. Hard Recommend. 2026 January Update - as always great service - decided on Boiler Service, booked online at 18.00 and done by 13.00 the next day. Switched On are truly switched on. Customer service is superb, both by mail and phone. The engineers are efficient and knowledgeable and work to immaculate standards. They even vacuumed after the completed work. A full five plus stars.

As always an excellent service from start to finish. Thank you.

Really helpful staff, great service

Excellent heat pump service by David, and I appreciate the honest advice as well. Much more reasonably priced than servicing directly through Daikin.

Good prompt service by plumbers replacing leaking tap and waste pipe

Very efficient and knowledgable company. They came, replaced boiler, sent a reasonable bill and are available for advice and support. Favourite.

Excellent service excellent engineers 👍 I would highly recommend

Very helpful and friendly service from.James. Booking with Switched On is always very slick and efficient

Good company and service, with a very competent and friendly director and staff. One of the better contractors in London.

I cannot fault Switched On London - both office staff and the engineer were excellent and professional. I had a tricky domestic electrical job to do - the reattachment of the plate for a plug socket which had been partially ripped from the wall. I was nevous about getting this sorted to a high standard. The repair was completed within the hour and the standard was very high. It now looks very clean and tidy and most importantly works again! I thoroughly recommend Switched On London.

Paul Walker was incredibly efficient, helpful and professional - I’d highly recommend him

Highly reccomend SwitchedOn. We had Aidan who was great, super professional and knowledgable. A great local business

Always great service from SwitchedOn. Clear advice and great, efficient work - would always recommend, thanks!

We had work done at our commercial property, and we are very happy with the service provided. We always like to support other local businesses, and from the first communication to the completion of the job, everyone was very friendly and professional. After the initial call-out, Annabelle was easy to communicate with and efficient at organising engineers to complete the job. Daniel and Frankie came to complete all the plumbing work, explained everything clearly, and were patient and accommodating, especially since it was a full day's work. Then Mehdi came to complete the electrics swiftly. The team were awesome, and we are satisfied with all the work carried out. Also, their payment system method was so easy and straightforward, which is always a relief. Thanks again :)

Second time using Switched on London and they have been great. Paul was amazing, friendly and very patient with my questions and work was completed to a good standard. Would definitely recommend and use Switched on London again!

My ancient boiler needed changing and I’m so glad I’ve found Switched On. From getting a quotation from Dave and the new boiler being fitted in by Joe and Andrew, the experience was seamless and everyone was fantastic. The admin team was also very prompt and helpful. It’s hard to find a trustworthy trader in London sometimes, but Switched On is firmly saved in my phone book from now on!

We have used David and the switched on team for a Heat Pump and AirCon installation during our house Refurb. The team where on point from minute 1, they integrated seamlessly with our PM and main building contractor, the final outcome is super, with positioning / functionality precisely what we wanted. Would heartily recommend and would for sure use switched on again. Big thank you to the team.

A switched on service for those reactive maintenance repair works when it can be difficult to find good and reliable people with the required skills.

Solved recent issue very efficiently, courteously, and promptly. Switched ON hasn’t let me down on both two recent jobs.

Very kind plumber Dave, who diagnosed the problem after a bad experience with someone from another company.

As always Switched On dealt with our problem in a friendly and efficient way, explaining exactly what he was doing as he went along. We always have confidence that Switched on will do a job properly

Luke D was excellent. Polite, punctual, knowledgeable and did an excellent job. Highly recommend.

The prior contact by phone and email had been very good - speedy and understanding. Then, on the day, the two electricians arrived promptly, were polite, got straight on with the work, did a good job and cleaned up afterwards. What more do you want ?!

My insurers sent “Homeserve” to repair a leak. Their “Plumber” said he couldn’t fix it. Called Switched On, David resolved the issue in 10 minutes!

Would personally like to thank David, Shauna & James for all their work and support, I'd highly recommend using switched on London ltd.

Anthony was really helpful and was able to advise us on several issues over what we originally enquired about. He explained everything well and he was polite and helpful. Update: a few things to note. As soon as you are sent a quotation, SO will start emailing you to chase for late payment which is incredibly pushy and a big turn off. If it is a system issue, change your system! You also have to pay in full upfront, a very one sided tactic. Asking for a deposit is far more reasonable and protects both parties against loss. Work done was fine.

Have used these guys a few times and always really impressed by the customer service, speed and price! Super friendly and tidy too.

These guys have been really helpful and easy throughout. I would recommend.

David was professional and he was very patient with me and my questions. Highly recommend!

I wanted to leave a new review (March 2026) but all I can do, it seems, is edit my previous one (about a different problem) from a few years ago. Anyway it's brand new and still 5 stars as before! Daniel came to replace my kitchen sink mixer tap today. Tap was 30 years old and leaking around the base. Corroded metal caused some real difficulty but he managed it all really well and left more modern connectors and valve, plus tap working perfectly. And left no mess or water. Big thanks to Daniel, and to the rest of the team for efficiency and good communications.

It was an emergency - the main drainage pipe for sink, washing machine and dishwasher was blocked. I called in the morning around 11am, and they managed to fit me in between 3 - 5pm. The team showed up at 3:30pm and was finished by 4:30pm. Very quick and efficient, and also very neat. The company understood the urgency as it was a Friday.

As usual, very prompt and efficient

This company I have used for the past few years now, they have always been super friendly, highly professional and well organised, I m so happy to have found some decent engineers who really understand what they are doing. Well done team, especially Guy , top chap ! Thank you so much

Immediate professional response; work completed to time, efficiently by skilled and exceptional team-who were delightful people.

Very efficient and professional job. 2 electricians were great. Excellent customer service from all the team. Manager outstanding.

Great job, really went the extra mile.

Paul Walker came and resolved our heating controls problem very quickly. Very courteous and helpful.

Tony came to service my boiler on the 3rd March. He was very efficient and also very friendly and informative. Very pleased with the service and excellent communications from Switched On.

amazing work done by Mr Anthony. excellent engineer

Antony was polite, professional and very thorough. We would happily recommend and/or have him back any time

Amazing attention to detail. Anthony was brilliant to have visit. Went above and beyond

Punctual, capable, efficient, clean and reliable service. We have been happy with them on two or three occasions whenwe have had plumbing issues.

Excellent as ever. Largely a routine boiler service but Anthony gave very helpful explanations of few basic heating maintenance tips as well as very thorough safety checks. Also solved a dripping water pipe joint very quickly. Always impressed by how easy this company is to deal with and seem reliable after several appointments with them.

Antony was great! He corrected the incomplete work done when we got a boiler service from Switched On last year so we kind as you get him and not someone else then you'll be alright!

Friendly booking service, and were helpful to inform me about timings and delays etc. David was the technician who came to inspect my ASHP. He was friendly and polite, and came in and quickly got to it. He told me what he thought was wrong (some settings), and that he cleaned out the filter on the Heat Pump. He then took the time to explain what changes he made, why he made them and just gave a general explanation on how the system works. Being new to ASHP I had a lot of question that he patiently answered. David was very knowledgeable and was even kind enough (as I had some time left for the pre booked hour) to help me with adjusting the valve on my showers to allow more hot water! Highly recommend, and will be using their services for any other problems, as well as servicing my ASHP

Anthony came round for a boiler and gas check this morning. Turned up on time and extremely helpful. Very happy and thanks again!

Attentive and very thorough boiler service from Antony.

Anthony did a great job and was very professional. Our issue was resolved within an hour.

Communication about the appointment was effective and accurate. Operative arrived on time and fixed the problem swiftly. In so doing he knocked over a plant. He made some effort to clean up some of the mess. He checked the problem was solved in a thorough manner.

Anthony was very helpful, kind and professional.

We’ve used Switched On on a few occasions and we’ve been very happy with the service. Most recently we had Anthony to come and check on a few issues with our central heating and he dealt with everything very efficiently and in a professional manner. He provided suggestions and advice which we found very useful. Switched On is our first choice for any issues around the house.

Anthony was very good. On time, charming, happy and (seemingly) very competent. Thank you everybody. Same again next year pleased.

Anthony was amazing, . Very happy with his service. Great

Daniel the engineer was great. He was professional, efficient, explained what needed doing and got on with it. A fantastic first time experience with Switch On London.

Anthony was amazing. Thorough and comprehensive service, and took time to explain everything to me in easy to understand language. 10/10 would recommend.

Antony was very helpful when servicing our boiler and was very meticulous. He also helped me sort out the guarantee.

Was a great service, Paul was very efficient and helpful in explaining what was wrong and how he was fixing it!

Second time I have used Switched On. Great service, booking was efficient and easy. Service was professional with detailed reports. Will definitely use Switched On again.

We had some plumbing work done at our property and were really pleased with the service. David, the engineer, was efficient, polite and tidy — he left everything clean and organised. The work was completed to a high standard and without any disruption. It was a little on the pricey side, but overall the quality and professionalism made it a very good experience. We’d happily use them again.

Heat pump and Thermino, tricky installation due to site limitations, but all carried out without fuss. System working since May and house stayed warm in recent very cold weather. Because it’s unfamiliar technology, I had a couple of queries after installation and Switched On were very responsive.

Really amazing service. Excellent

Great service. Good advice and they appreciated problems we had when the boiler stopped. Got new boiler ordered and installed really quickly and well. We're very happy and they come back each year to service it and always friendly and professional interactions every time. Nice people to do business with.

Thoroughly professional and pleasant to deal with. We have used them many times and they have always been excellent.

Yes central heating is still working well. The job was done efficiently. Thank you.

I only contact them when I’m in trouble they don’t hold that against me turn up quickly clean & tidy fix my problems & leave me trouble free. Can’t ask for anything more 🤙

I contracted Switched On London to re-pipe the cold water system in my flat. They were very efficient and diligent and I would be happy to use them again recommend them to others.

Have used Switched on several times for plumbing and electrics and am always impressed by their speedy response , helpfulness and efficiency.

I have used SwitchedOn London on two occasions now and both have been excellent. Engineers clearly knew exactly whet they were doing and there was never any hint of any 'upselling' (trying to get me to buy unnecessary additional parts or labour)

Ive used switched on many time and they never let me down. Clean tidy and very knowledgeable in every department. Dave garratt park school

I have used all your services the last was a boiler service. On every occasion I have been more than happy with the service received and the excellent knowledge of your employees they are credit to the company. It gives us confidence that one phone call whatever the problem it will be sorted.

SwitchedOn Ltd is an extremely professional company. If there is an emergency, ie boiler leak, electrical issues, SwitchedOn have dealt with matters immediately. Although SwitchedOn now have an automated customer service phone line, they are prompt to return calls.

I did have a visit from Anthony (SwitchOn London) and he was an absolute star from start to finish. He drove me through the gas check that he was doing and the replacement he made. Shown me also photos of what he did. He also thought me a couple of important things I should know about the boiler pressure and how to change that with the key he kindly ordered for me. He has made life saving recommendations (HSSE) to the agency/landlord also when he found an high risk feature and I am so grateful for that. He refreshed also how to use the thermostat. 5 star, I couldn’t recommend h enough.

Anthony was absolutely fantastic! Friendly, professional and clearly an expert in his field. He is a true asset to the company. Would thoroughly recommend!

Anthony was really helpful and shared really useful advice whilst completing our boiler service! Would 100% recommend and would use again.

Anthony was incredibly professional - he completed the job with the utmost efficiency and dedication. He arrived exactly on time and provided practical recommendations in relation to safety. Highly recommend!

Would highly recommend working with the owner, David – he's very hands-on and quality-focused.

Anthony was great doing our gas safety certificate this morning! He answered all our questions and showed us how to add pressure to our boiler and how some of the functions worked that we didn't know before. Thanks!

Anthony was brilliant. He serviced our boiler and ran a thorough diagnostic check to identify the problem. Gave clear advice for the future. Super helpful!

We received service from Anthony today, who fixed our heating and hot water. He was very informative, resolved all of our issues, and answered all of our questions.

Anthony was extremely helpful and very thorough!

Anthony was very thorough and informative, great tips for conserving energy and lowering bills! Would highly recommend.

A great experience with Anthony today. He serviced my boiler but also spent time explaining about a fault and talked me through reducing temperatures to help save money on gas.

Great service. Anthony is very professional and friendly!

I had Anthony come out to do an annual boiler service. He was really thorough and helped explain everything to me so I could understand and use my boiler. As someone who is a first time buyer and learning all the ropes I can’t recommend this company enough. Their admin staff were also so kind and professional over the phone.

Antony delivered a super boiler service today! He was really attentive, detail oriented and explained everything very carefully to make sure I understood everything I needed to know and could troubleshoot my boiler myself. He was very friendly and considerate of my home. He was receptive to other queries I had regarding an electrical matter and made sure to refer me to the correct resource and took time to organise a quote for me. Thank you!!

Wonderful service provided by Anthony, taught me a lot about health and safety for a new renter like me. Ga ve me a lot of advices as well as safety precautions for any carbon monoxide procedures.

Anthony, did the job very efficiently and was very helpful with some advice.

Realy helped us out in a time of need and stopped our problem from getting any worse. David was friendly, helpful and super quick 💪 thanks again!

Anthony was extremely helpful, passing on tips to help reduce bills and improve boiler performance all while being very polite

Anthony very helpful and happy to talk through various options

Unfortunately, I cannot recommend this company. I initially had a plumber attend to repair a simple leaking tap and seal another leak. While the leaking tap was repaired, it was not refitted correctly. A second plumber was sent to address the issue, but the tap still has not been installed properly, and the seal continues to leak. I contacted the company and was told I would receive a call back, but I have not heard anything since.

Great boiler clean and service by Anthony, very professional and explained the process thoroughly, and how to look after the boiler moving forward

Anthony was great - very friendly and completed the job quickly and to a high standard.

Anthony was very professional and thorough. He checked our boiler and other appliances meticulously, asked questions and explained the process to me. I made notes under his guidance and I now feel much more confident about adjusting the boiler. I learned a lot. I recommend that companies like Switched On make this guidance available to tenants and homeowners. It is a game changer for people who have no experience with gas boilers. Thank you, Anthony, for sharing your expertise and for doing an excellent job.

Anthony was brilliant, he took great care to figure out the problem w my heating and explain it in terms that made sense!

Anthony was fantastic. He went over and above for us in terms of customer service. I would highly recommend him and Switched On for any boiler related matters.

Anthony’s service was excellent. He did a full, very efficient check and suggested several things we could do to improve safety. 10/10 would recommend

Had blocked sink drains. Spoke to a human I think but was more like a chatbot. Was quoted £95 which then went up to £135 + VAT in the course of the call. Two young guys came the next day and unblocked the sinks in about half an hour, but which were still draining slowly afterwards. One week later the problem was back. Just had an actual drainage expert come and fix the problem properly. SwitchedOn were recommended by someone I trust but this was a bad experience and £162 wasted.

Anthony from Switched On came to check on and fix my hot water cylinder. He was friendly and easy to communicate the issues with. Very happy with the service provided.

Very professional service. Have used Switched on London for a few years and have always been satisfied.

Anthony from switched on came to fix a boiler issue. Very efficient, explained everything clearly and sorted it out. Have used switched on several times and I highly recommend

Anthony is a good professional who gave good advice and tips

Fantastic work by Antony at SwitchedOn, highly professional and the house is back to toasty warm!

Excellent boiler service from Anthony. Very professional and thorough. Highly recommend.

Anthony was very informative and helpful during my Gas Safety Cert appointment. Offered great, professional advice and support. Thank you!

Anthony was very helpful and efficient, friendly too. Highly recommend.

Some light electrical work by Paul. Great job, exactly what we wanted. Great customer experience, fast, effective work, amazing result, again! I really like the model of initial 1 hour fee then hourly rate.

Antony did a fabulous job and talked me through everything

Anthony was so helpful, went above and beyond to help.

Anthony was very helpful with the boiler service! Quick and efficient

Brilliant service - would definitely recommend. Anthony was incredibly helpful and took the time to explain everything thoroughly. Really appreciated his attention to detail and patience

Professional, quick and very friendly!

Anthony provided us with a comprehensive boiler service and lots of useful advice. He was punctual, friendly and professional. Would 100% recommend

Very helpful and thorough

Anthony was very helpful and super friendly and taught me a lot that I was not aware of! Great service!

Excellent service from Anthony. Very friendly and professional and gave excellent advice during our boiler service - thank you very much!

Best plumber I’ve found in London. Have a proper office that you can call and get updates etc, but not nearly as expensive as the likes of Pimlico. Always get things sorted quickly.

We’ve had great service and a good experience in the past but I’m getting increasingly frustrated that the issue we have with our shower is not getting resolved. I constantly have to follow up and chase - this isn’t good service. I am told that the correct team will get back to me, but this just isn’t the case. We’ve been without a shower for a month now and it’s beyond a joke. EDIT: David contacted us and took the time to understand the issues we were experiencing. He was quick to follow up and ensure that our problem was resolved. Our shower finally works! We are long time customers of Switched On and I feel like my faith has been restored in the company again! Thank you.

Antony came to do our boiler service and he was friendly and professional. He also gave us some helpful suggestions to make our system run even better. Great service! Also the booking team are really great and super easy to work with.

Anthony was great, very informative and clear and provided some good recommendations about warranty and temperatures! Used Switched On for a while and thanks to Anthony I'll be staying put!

Two absolute great lads, Daniel and Frankie, attended my flat and quickly fixed my toilet in well under the estimated time I was quoted. They were polite, friendly, considerate and just generally great lads. The pair could not have gone further out of their way to help me as I was wfh and in meetings whilst they were at the flat. The toilet has been working perfectly since they attended. Less impressed with other aspects of the service provided - specifically being quoted for additional time that was not needed to complete the job.

Outstanding service & work from Paul & Mehdi from Switched On London. Paul is a highly skilled electrician who was a God send during the fitting of complex install of suspended lighting. With additional electrical tasks also. Paul & Mehdi went above & beyond wherever possible. With minimum direction / instruction they completed a mammoth task with efficiency. They were a joy to have on site. Highly recommend. Thank you James at Switched On London for providing us with these incredible workmen.

UPDATE August 2025 I need to report that management did get in touch and have since visited the property twice and I finally have a resolution to my outdoor tap. David persisted in finding a resolution and has shown integrity and commitment. We all make mistakes at times, but it's what you do to repair that matters, and Switched On have indeed repaired. I have amended my review to 3 stars which is an honest review based on my experience, and I'm confident when I call on them again, it will be 5 stars! ORIGINAL REVIEW JUNE 2025 I have deliberated for some time before leaving this review, but as a client I do feel very let down. The scope of the work was very clear - to increase water flow to the back garden and having scoped the work in advance, the advice was to convert from an open vented system to a sealed system to increase water pressure. This job was completed swiftly and professionally and indeed increased pressure within the house, but sadly made no change to being able to water the garden effectively. The outcome we needed had not been achieved. I then had crazy conversations with the lead engineer, who I realised had not read the initial call out sheet and didn't appreciate the scope of the work. He never tested the outdoor tap on completing the job because he didn't realise that was the main reason for the work. Tanya in the office was brilliant because she was honest and admitted the mistake/ oversight saying they "will resolve the outdoor tap issue and put matters to bed." The engineer did return and show me how the water pressure was showing an increase, but had no solution to the fact the flow was still inadequate. I am still unable to water the garden effectively but have spent close to £4,000. Believing that they are keen to resolve this, I have asked them to come out again to see what the solution is for FLOW rates and have been asked to pay another call out charge! Seriously? Apparently because they were never asked to test water flow in the initial job spec. As a client I feel unheard. I feel as if bottom line profit is more important than customer satisfaction. I get a sense they may be overtrading, as there have been major mistakes made right from the start. -On receiving the quote, I paid the initial deposit invoice back in April, but questioned the amount. They had omitted to add in the labour charge so had to refund my deposit and reissue a new invoice. - The lead engineer failed to read the job spec notes and thought he was changing the system internally to increase pressure within the house. - The lead engineer name dropped all the large commercial jobs he was involved in ( bit unprofessional) and I just got a sense of work overwhelm -On completing the job, no-one tested the outdoor tap. I hope this is read in the spirit in which it is intended, as I do get a sense that SOL is a very professional business with the majority of customers getting great customer service. I've even recommended friends to them as I was so confident they would find a solution. However I do hope someone in the management team will read this with a fresh set of eyes and ask themselves -" if I were this customer, how would I be feeling?"

Really responsive and clear on quotes. Daniel came round and fixed a tap very quickly and was really informative about queries I had around water staining/ possible pipe corrosion. Also spent the time to inform me about how to get the right parts if every needed in future.

Good, friendly and efficient service by David. Happily use again

We had a very helpful person on "the other end of the line", who was friendly, welcoming and helpful. Annabelle is super friendly, kind and helpful. Nick, the engineer is very professional. The first thing he did was put shoe covers on before coming in the house. He worked patiently in a very difficult, awkward space and resolved our issue in good time. We would recommend Switched on London.

David was world class. Quick, effective and friendly.

David

David from Switched on attended to repair my bath shower control. He is really experienced and also corrected the knob handle positions for an effective control.

Devon was a star from beginning to end. I was given a morning slot between 8am-12pm and he made sure to call when he was 30mins away so that I was able to run errands nearby. He was very polite, friendly and considerate: asked if he should take his shoes off before entering the appartement, explained exactly what he was going to do and took pictures before he moved any furniture so that he could replace everything back as it was. Will definitely be asking for him in the future and strongly recommend his services!

Mehdi Is amazing help, very friendly and made the day go easy!

David & the team are great. True success story for providing good quality service for many years builds a great team that serves our community.

Superb job done by Nick. A boiler repair that got more complex. Nick was professional, very competent and kept me informed all thru the job. Highly recommend Nick and Switched On who i have used regularly.

First time that I have used Switched On.. Very impressed. Excellent engineer - polite, professional, tidy, knowledgeable. Supported by excellent administration. A great combination.

Professional straightforward plumbing service. Well run and organised. Reliable and punctual. David was really helpful and did a great job.

Daniel and Frankie just helped us out with our broken toilet, sorted quickly and quietly. Really appreciated

Fantastic service. David and Lewis are a credit to your organisation. It also noted that the lady I initially spoke to on the phone was able to correctly identify the issue when I explained the problems we were facing - this kind of knowledge and expertise is greatly appreciated.

I feel obliged to share my deeply frustrating experience with Switched On London (SOL). I initially hired them for 2 projects - a kitchen tap replacement and a toilet conversion - but ended up finding alternative solutions for both after numerous disappointments. Based on my interactions with them, I felt SOL prioritised their interests above mine as a customer. Their approach seemed to take advantage of the information gap between customer and professional knowledge. The positive reviews here on Google Maps that convinced me to use them seemed completely disconnected from my actual experience. (Long complaints below...) 1. Kitchen Tap Replacement: paid £108 for nothing Because my kitchen tap started leaking, I called SOL in desperation on a Monday morning. I clearly communicated that I wanted the tap fixed or replaced ASAP. They assured me a plumber was available until noon and would come that morning. I paid £108 upfront for their first hour of service. The plumber arrived at 9am and spent about 10 minutes examining the tap, confirming what I already knew - that it needed replacing. We then discussed which new tap model to buy (~10 minutes). I offered to quickly get the agreed new tap from a nearby Screwfix, but the plumber said he needed to "report the situation" to the company first, and went back to his van to make the phone call (why not in front of me?) - for another 10 minutes. When he returned, he informed me that "company policy" meant he couldn't complete the work in this visit. This made no sense to me as (1) the plumber was free until noon, (2) he should have brought all necessary tools to carry out possible works, (3) we had confirmed the tap model and I could quickly get that model from a nearby Screwfix. They couldn't explain why a second visit is required. In the end, the plumber left at about 9:40am, despite I'd paid for a full hour with expectation of a straightaway fix, leaving me distressed with a continuously leaking tap. After chasing them throughout the rest of Monday and Tuesday, they finally responded with a quote for an additional 2 hours of labour, bringing this to 3 hours of charges in total (£324) which seems excessive for an ordinary tap replacement. They also insisted on ordering the tap themselves with a 20% markup over retail price, claiming this was necessary to ensure compatibility. This felt like an unnecessary cost being passed to me, especially since we had already confirmed the exact model needed. I ultimately hired another plumber who completed the exact same job perfectly within 1 hour for £150 - less than half of SOL's quote. This plumber installed the exact same tap model that I confirmed with SOL's plumber. 2. Toilet Conversion: months of broken promises Before the kitchen tap problem, initially I was hoping to hire SOL for my toilet conversion project last November. In November 2024, SOL's director promised my toilet conversion project would start in January 2025. By mid-January, they suddenly informed me they'd "had some incidents during Christmas" that would delay my project. They indeed provided the option for a refund, but I decided to keep patient (a big regret in hindsight). In mid-March, they conducted a site visit, giving me false hope. Only after more chasing did I learn they couldn't begin until late May 2025 - 5~6 months delay from what was originally promised. Due to personal arrangements, I needed this toilet to be completed by the end of April. Had I known about this delayed timeline, I would never have engaged their services and could have hired another company months ago. Now I'm scrambling to find someone who can complete this essential project before our deadline. While they efficiently refunded the deposit, their T&C cleverly avoid any liability for customer's time and money lost caused by their internal arrangements. Customers bear nearly all risk while SOL maintains the freedom to delay, reschedule, or extend work with minimal consequence.

David fixed a radiator problem, he was efficient, friendly, tidied up and got the job done! Thank you

Dev at Switched On London is such an asset for the company! His manners and work ethic are impeccable! If I need any further electrical work, I will most certainly be requesting that Dev is the engineer that attends the job.

We had problems with our plumbing that the previous owner did when our appliances needed to extract its waste. David came and diagnosed the problem and fixed it. He spoke to us about what was happening and ensured that all is good. Thank you so much. Highly recommended.

Dave installed our new kitchen tap. He was prompt, quick, efficient and kept the area clean. Highly recommend.

David did a fab job thank you!

David (plumbing) was great - kept me across arrival times, was super efficient and kept everything really tidy!

David & Lewis were great professional polite and tidy

Devon and another younger guy attended my flat in Putney as arranged by Winkworth estate agents to install 3 humidifer vents and they were terrific - worked all day to get the job done - moved all our stuff and furniture and were clearly knowledgable and just really nice and polite! Thank you Devon!

I recently had David come over to help with some plumbing issues, and I couldn’t be happier with the service. He replaced our showers and checked the hot water cylinder, sorting out everything quickly and efficiently. David was not only thorough in his work but also very friendly and easy to talk to, which made the whole experience stress-free. It’s clear he knows his trade inside and out, and I appreciated how he explained what he was doing as he went along. I wouldn’t hesitate to call on him again or recommend him to others. Great service all around!

Rebooked following annual boiler service to also service hot water tank and fit new filter. Very pleased with the work, punctuality of the engineer and communications with the office!

David A was great, timely, efficient, and left everything neat and tidy.

Avoid like the plague. They are absolutely inept. Problems have included breaking through tiles to change a tap. Leaving damage covered by plastic bags. Fitting taps upside down. Being unable to fix a dripping toilet and explaining that the issue was a blocked filter - when there is no filter mechanism to be blocked in the first place. Honestly this is the worst experience I have ever had with any contractor. My dog could have done a more professional job.

I could not recommend this company enough! From the people in the office, the 2 hour time slot to the person David that attended. He was polite, friendly and was really helpful. He sorted all my issues very quickly. It's always a worry when things go wrong in the house but knowing I have a local company that can come out and fix things gives me great peace of mind!

Not impressed with them at all. They asked for my feedback, I've given it to them and no one has responded. I'd be happy to chat the below with them. 1. Communication lacking. Very quick to take payment, very slow to confirm the job. Plumber late to the appt today so was left waiting around for him to arrive. 2. Cost. Plumber was here for 45 minutes to replace a part that costs less than £50 but charged over £300. 3. Mess. On both occasions plumber left a mess on the kitchen work surfaces. On the second occasion the plumber left marks in my marble worktop. 4. Job quality. Plumber obviously didn’t test the system after the repair, completed the job and left the house. 10 mins later we had to call him to come back as the boiler system was still losing pressure and there was a leak I had actually pointed out at the start of the work. He just left it. When he came back he did the quickest dirtiest fix he could do to get out of there as quickly as possible. He’s left one of my pipes capped off to bypass a faulty pressure valve instead of replacing it. I’m now left with little confidence the job has been done to a good standard.

A top level service from start to finish. Scarlett was super helpful in getting the quotes arranged and works booked in. The electrician, Luke, was highly professional and skilled at then undertaking the works over a few days (fuse board and rewire). Luke was very friendly and was always more than happy to talk through the various options and best approach during the works - with the works being undertaken to a very high quality. Would definitely recommend.

We just used Switched On London's services to fit a new plug socket and spotlights in our hallway and they were absolutely fantastic! Luke was with us for a day and a half and did a brilliant job of the work, every small detail was carefully taken care of and the finish was amazing. Luke was really kind, communicative and shared all the relevant info with us we needed. Would highly recommend and will definitely use their services again!

David was brilliant - fixed our issue quickly and really explained everything. Thank you so much…!

David was very helpful and resolved my emergency situation very quickly

Ryan was very pleasant, efficient and got on with the job in hand and I am very pleased that he came to the house. Excellent job.

David was friendly, polite, super efficient and very clean. Job very well done!

Great service, as always. Our plumber David was very friendly and fixed the issue quickly. Thank you!

We have used Switched On since we moved into the area 2 years ago and they have always been so helpful with all our plumbing and electrical needs. Luke the electrician is the best and we always ask for him as he is so efficient, honest and friendly. We trust him completely and have never had any issues with the many visits he has done to our home. My only small critique is having to always pay for the hour of work when you might only need 1 or 2 things doing, so we tend to wait until we have more jobs so we can utilise the entire hour. Nonetheless, the work is always done to a great standard. Thank you team!

Just had the very friendly and efficient Paul here to do the electrical side of a pressure pump installation. Impressed so far with the service received from Paul and the office team.

We had an EICR done by an engineer from switched on and were very impressed! The customer service from Scarlett was exceptional throughout and she made sure we got the report the same day. The engineer’s report was very thorough and followed up with a quote to fix the issues which was very helpful. Highly recommend and will use again!

We have used Switched on multiple times now and they are great. Always very efficient and reliable. Devon came on the most recent visit and he was amazing- found and sorted out our problem very quickly!

From the initial booking, through the efficient communication before the visit and during the actual work undertaken, Switched-On could not have been better. The entire process was simple to manage and service by email, phone and in person was friendly, professional and expert. We shall definitely recommend the company to others and use them without hesitation in the future.

Wonderful experience from start to finish, David A, came on time, a lovely man, even took his shoes off which was nice. He put a tap in the garden and done a brilliant job and tidied up after himself. First class all round. Will definitely use again. Thank you David A and Switched ON

Excellent, efficient, electrical work done by Arber. Many thanks!

Devon visited today to replace bathroom lights. He did a brilliant job and tidied up after himself. He’s welcome to visit anytime. Thanks Devon

Great engineer. Very thorough and knowledgeable. Took the time to explain everything to me and answer all my questions. Would definitely recommend.

Switched On were easy to communicate with. The electrician was professional, friendly, and quickly got to the bottom of the issue

Usual excellent and professional service from Switched On London. I don't use anyone else for my plumbing, heating and electrical work.

David did a great job fitting the shower for me

Great experience from start to finish, everyone I dealt with at Switched On was friendly, professional and extremely helpful. They provided great information throughout the process and were very responsive by both phone and email (even at 10pm on a Sunday!). Highly recommended.

David was very efficient. Very pleased.

Very good service - David was very friendly and fixed our problems very quickly.

Replacement of 2 existing radiators - excellent work from David A. Highly recommended service from Switched On

We have been using SwitchedOn for years; electrical, plumbing & gas. This time needed a gas safety certificate, boiler service and EICR. Very efficient booking process, great value and reports sent promptly after completion

Excellent service, thank you for helping us out.

Arbor and Mehdi were great. They were punctual and friendly and got the job done efficiently and effectively. I’ve used Switched On before and I would highly recommend them.

Franky and David replaced a kitchen tap for me. Got the job done in a good amount of time and were both friendly chaps. Would use again, thanks!

We have used Switched On many times. As always today they were excellent. This is the 3rd time we have used David for various plumbing needs and he has always done great work. He and Frankie were efficient, clear about next steps and cleaned up well. Thank you

Daniel was fantastic, great professional service as ever!

Daniel has done an excellent job repairing the toilet and taps. Very polite and helpful.

As ever Switched on were excellent. I use them regularly. However, this time Daniel went above and beyond the call of duty. Having had a death in the family I had to hurriedly reorganise plans and the work that was being done. With grace and patience switched on, arranged everything. And Daniel was incredible at fixing my outdoor tap highly recommended. Thank again

Daniel was very kind and fast to fix the job! Highly recommend him!

Daniel was extremely professional, efficient and friendly. Managed to solve a slightly complex issue in a matter of minutes. I just highly recommend him and Switched On London.

Paul was so helpful and kind. He found the issue quickly and explained it nicely. Best electrician ever!

Paul W was so helpful and friendly. We called yesterday and were given a time slot for today. He arrived early, identified and fixed the problem within an hour, and was absolutely lovely to chat to! He also took his shoes off at the door which was really thoughtful and hugely appreciated!

David from Switched On did a great job and was very friendly, clean and tidy

David was fabulous!

Great service! David & Seb were fabulous!

David and Seb did a great job. Options were explained clearly with helpful advice to support decision making.

Brilliant service - David was a hero, really thorough and kept me informed throughout

David has completed work at my flat twice in recent weeks and he has been amazing. He explained everything really well, was very thorough to ensure everything was correct to the highest standard and went above and beyond with the small details. Thank you David!

Absolutely brilliant service and work done. They came within 15 min or less of the emergency call and Harry quickly fixed the problem. Not only did he fix the issue but even improved the plumbing that was there before. We would highly recommend and will definitely be calling them again (hopefully not for awhile)!

Great experience. Fast response time. Good comms. Would highly recommend.

David and Seb were fab - another brilliant job from Switched On London. Wouldn’t go anywhere else now!

David and Sebastian came to look at a few small plumbing issues for us - they identified and fixed most of them quickly and the office followed up with a quote to replace a faulty part. Really friendly and helpful, will definitely use again (and shout out to Conor in the office too!)

Friendly, speedy and the problem was fixed in no time, thanks to plumber David coming for an emergency blocked sink issue - it was resolved in no time! Thanks again David for coming on such short notice

Excellent service and very efficient

Harry was very professional, efficient and gave a very clear explanation. Thank you

Fantastic service, friendly guys!.. job done efficiently..very happy Oasis Wandsworth

Harry snd Seb were with us today fitting new radiators. All good 😀

Harry the plumber did a good details job for in 201 Deptford high street it was a good excellent job Then Peter supervised the job and helped another and monitor to the excellent quality rate shain the office lady was so helpful and good communication and supportive All the companies staff are excellent and good team work each time they understood Thanks All

Fantastic and professional service from Paul - and a lovely guy also. Highly recommend for any electrical work.

Switched On provided an efficient service and sorted out our hot water issue in less than an hour. Fenton, the engineer was terrific.

We've used Switched On before. They are local to us and you often see their team around. Luke and Casey worked on our house for two days and were extremely polite, courteous and knowledgeable. Devon was also great at getting matters set up and booked in. Would recommend.

No hot water-boiler needed looking at -a lovely engineer Fenton came out and fixed the problem talking through what he did.Very interesting to talk to and efficient.Excellent people skills and a credit to Switched On which I have used before for a plumbing issue.Overall excellent service.Thank You.

Paul came round after our electrics started flickering and we smelt a funny burning smell, he was brilliant. Fast, efficient and friendly. He identified the issue and let us know what was happening every step of the way, top notch!

Excellent company. If in Wandsworth area ask for Paul Walker who has 35 years experience, he works fast and is friendly and helpful and willing to go the extra mile and do the little finishing jobs. This company also leave your house clean which is great.

Electrical job done quickly, well, and at a reasonable price

Really happy with this service. I had Harry diagnose and fix a leak on my toilet and Fenton perform a service on my electric boiler. Both very professional, courteous and a pleasure to deal with. Thank you

Excellent service! Great communication and thorough investigation conducted into finding the issue. Highly recommend

Switched On London provided a fantastic service, really prompt and easy payment system, very transparent and clearly spoke through what was required. We had a broken outside drain that had to be dug out and replaced and Ricardo did a fantastic job, left the area very clean and pulled up and put back our decking very well. We were very happy with the service and with Ricardo's work,

Excellent service by David and Seb from Switched On. Clear pricing, organised and efficient booking system, really helpful flexibility from head office. Once arrived David and Seb were friendly, courteous, efficient, tidy, considerate; could not fault them at all. Will recommend Switched On to all my neighbours!

Great service and friendly engineers. WEl priced for general servicing.

They were very good - quick to respond, came over in the same day and provided a great service. Paul the electrician was great - I’d highly recommend.

I highly recommend Switched On London Ltd. James, Immy and Fenton were all very efficient, diligent and polite. Scheduling the work and interacting with everyone was simple, quick, and enjoyable. A flawless and effective job completed, along with excellent customer service!

Switched on London were recommended to me by a friend when my boiler failed. My usual company didn't think it was economic to repair but couldn't replace it for a few days. Switched on sent someone around the same evening I contacted them and they provided a free quote within a couple of hours. By 8am the following morning two engineers (Nick and Charles) arrived and had finished the job by 3.30pm, less than 22hrs after my first contact. They clearly took a lot of pride in their work, did a fantastic job and were really personable. The level and efficiency of communication was also excellent. I couldn't be more impressed .

We are very happy with the service from Switched On. I initially called to see if a single visit could address several things we wanted fixed (installing lights, switches, a new fan in the bathroom) and it was nice to be able to talk to a human and get a very clear estimate of the cost. I appreciate the transparency and the efficiency with which I was able to book a slot and then reschedule it. The person who came completed the job well, our new lights look gorgeous and we appreciate their work. We will be booking again in the future if needed!

David and his company restored our faith in boiler servicing / repair companies. After we felt extorted by another firm a couple of years ago, we were apprehensive about calling anyone else out but the SwitchedOn team were responsive and the engineer they sent out (Fenton) was both competent and courteous - as evidenced when he didn't bat an eyelid upon discovering the boiler was in a cramped outdoor recess for such a tall, large man! We recommend them with no hesitation.

I've used this company for several years, first in my own property and then as an overseas landlord. Everything is done efficiently and professionally. I was very impressed that it was not a problem for me to deal with them by email from overseas, pay their invoices myself and then Switched On London dealt directly with my tenants to arrange a time for the work - what I feared would be difficult to administer was utterly straightforward, with the work being done as agreed.

I am really pleased to have stumbled across this company. My newly-installed bathroom (by someone else) developed a fault with the shower controls. I had no idea who to contact for help as the bathroom installer had since left the country. After some Googling, I came across Switched On and a few other companies. The main differentiator between Switched On and all other companies was that they suggested I contact the control manufacturer first to get a replacement part under warranty. All other companies said that they would have to come out and charge a call out fee first. After sorting out a replacement part, I got back in touch with Switched On who came and installed it for me. They were also willing to take apart the original part to see why it had failed. In summary, Switched On were conscientious and knowledgable and I will definitely be using them again in future.

We've worked with James and team on two projects. They are good to work with: they have great technical expertise and the whole team are very customer focused.

I can’t recommend this company enough and I’ve been using them for the past 5 years! We have used them for our annual boiler service and any electrical issues we come across but most recent works carried out by them was installing our new shower enclosure after our existing broke. It was annoyingly discontinued and the existing enclosure was fitted around our wetroom floor tiles, so I was really nervous about ordering a new model that may not fit. Switched on were so helpful and even popped around before the existing enclosure was removed to see my situation then after removing it they waited until I’d ordered a replacement before fitting a new one. They did such a brilliant job and nothing was too much trouble. A fabulous company!! THANK YOU!

Timeframe quoted was correct, gas plumber arrived on schedule, no drama, job competed, personable guy - all good. I use Switched-On by default and have done now for a number of years. They arrive when scheduled (if you've ever waited around all day for a plumber who doesn't turn up, you'll know how annoying it can be). Prices are fair for the area, perhaps a little higher than some other companies, but staff are friendly, both back office and reps, happy to answer any questions, revise quotes and I'm never treated as though they are doing me a favour.

These guys are excellent - responsive, friendly and they deliver quality work. We’ve had several jobs completed by them now (gas, electrics, plumbing and the installation of a new boiler) and they’ve been brilliant. Highly recommend

After visits from a local plumber and a large Chelsea based plumber it was Switched On that got the job done. I have very unusual and pricey designer taps. Ricardo and his assistant got to the bottom of the problem where others had failed. Thinking outside the box, they were pleasant, professional and above all supremely capable. I would thoroughly recommend Switched On and their excellent team of plumbers

Paul Walker and his apprentice attended our house and despite being electricians they were able to identify and temporarily stop a significant leak from our bathroom. Highly recommend them for their efficient and professional work.

Luke did an excellent job. Really polite, professional and super friendly. He was also fantastic with our young puppy being around. Will definitely look to call Luke and the team when we need anything else in the future.

The engineer who serviced my boiler was both experienced and entertaining. A most enjoyable experience!

Very quick and helpful response. Ricardo was quick, efficient and a pleasure to have around.

Excellent service!

Brilliant work from Paul Walker today. Clean and professional service thanks so much !

Great work from Paul Walker fixing the oven!

Paul Walker worked really quickly and was very helpful and friendly. He sorted light fittings and a faulty door very quickly. Having finished the jobs in very quick time he then asked what else he could do for me. Five star service.

Great service from electrician Paul. Friendly. on time, and went above and beyond the job. Thanks

Paul W from SwitchedOn was a great help in sourcing the problem with our washing machine. He went above and beyond to help. He even fixed our tap in the bathroom!

Switched On always come to us for different issues, plumbing, electricity, heating... In July Paul came to fix the washing machine and did a great job. A life saver! Thanks Paul!

Ben was very easy and responsive to deal with in booking the job. Ryan and Andre were super nice and professional, they did the job quickly, gave me good tips to stop it blocking up again and left everything very tidy! Would recommend.

I've called on Switched On London for plumbing services: a cistern that was overflowing non stop. Sounds simple but the damage to a house can be extensive. I was impressed with their fast, reactive, no fluster, no fuss, customer-centric approach. From the moment you call them you get their attention and with their phone systems if you can't get through for any reason, they call you straight back. Once you are on their system they make it their business to treat you with respect and you feel that you can trust them, that your business is valued and that their pricing is transparent and fair. I have had no hesitation to recommend Switched On London to my mother in law who had an attic water supply tank was over-flowing. They didn't turn an emergency into an expensive drama but looked after her with respect, fair pricing and reassurance that the job was completed to a high standard. I heartedly recommend them as a trustworthy plumbing company.

Great service and very polite engineers. Have been using them for a few years and would recommend

Needed help following mishap 🙃 with gas pipe, office very friendly and helpful. Nick arrived on time and his professional and confident approach was much appreciated. Work was completed in a timely manner THANKS Dave Walton

Switched On have been doing a variety of plumbing and other work for me for years. They have never let me down and I would not hesitate to recommend them. Really excellent .

Switched on renovated our shed - fully insulated (walls and ceiling), they removed the all floor and rebuilt a new one, installed under floor heating, laid vinyl, installed new sockets, new lightings inside and outside. The work took less than 8 working days. Paul W was absolutely fantastic - he works extremely well, efficiently and knows exactly what he does. He is also a very nice, polite and kind man. The plastering was done by someone externally (hired by switched on) but was also very professional. Thanks a lot for creating a new space for us that can now be used as a playroom and in the long term as an office.

The extremely rude electrician driving the Van reg ML68 EKG around 9am July 25th cut me off, and after hearing 'If you continue to disrespect me, I'll leave a negative review on your Business, shrugged it off and said "Like I care", and rolled up the window. So for the SwitchedOn Team Admin reading this, Please follow-up with the corresponding driver of this van at this time, and let him know he should have more concern for the business he's representing, and not shrug off a polite request to be treated with decency.

My engineer, Ricardo, was really informative, helpful, friendly and efficient. He completed quite a tricky job and was sure to clean up after unblocking the drain. Would definitely recommend his (and Switched On London’s) services.

Paul arrived promptly, diagnosed and isolated electrical faults, flagged up future repairs, all efficiently and cheerfully within the hour. I would recommend this company.

Luke was super helpful and professional, I would highly recommend switched on London

Aidan did a very neat job installing an outside tap for me. He left everywhere clean and tidy.

Excellent and courteous engineers, quick resolution and fast booking process.

Really fast and efficient. Harry was great :)

Within two hours of my call, Paul W and Casey arrived to the property. They were both very friendly and professional and able to assist with all the electrical repairs. Gave us sensible solutions, and waited whilst I quickly went to screw fix to get they products I needed Great team, would recommend Switched On for everything not just electricians

Very pleasant and helpful engineer. Service was prompt and professional - fan installation, replacement of defective light switch and several smoke alarms. I would recommend this company.

Paul from Switched On provided a great service, fixed our problem temporarily and advised on a long term solution. 100% recommended

Had Paul Walker and KC doing some electrical work this morning. Excellent service and very nice people, was a pleasure to have them working here.

We had Paul W. visit today to fix our extractor fan and bathroom tap - I wanna praise his professionality and friendliness and for taking the time to explain what needed to be replaced! Great service and will definitely call them again in the future!

Paul Walker (great name) was really helpful and knowledgable with the remote system. Identified the issue and made a full report to the landlord. Great service.

Very responsive and great communication. Have been over a couple of times and have been a pleasure to deal with.

David did an excellent plumber inspection and analysis as regards an issue with damp and mould. He was very knowledgeable, professional, helpful, friendly, humorous and courteous. I consider David to be an asset to the overall Switched On London Ltd team. We have used the services of Switched On London Ltd for a variety of jobs and can highly recommended them.

Efficient and friendly service. On time and fixed the job perfectly.

Excellent aftersales service - Paul Walker and Freddy went the extra mile helping me

Through the Valliant installer website, I found local to me, Switched On London Ltd 625 Garratt Lane, London, SW18 4SX. The following afternoon, Company director David Lyon's Whyte came by to survey, and their quote followed that same Wednesday evening. I accepted yesterday morning and today (Friday) two engineers, Kevin and Charles arrived with a replacement Valliant EcoPure 850 boiler which without stress, was fitted and tested. Since 1983, I’ve had two Valliant boilers each lasting twenty years apiece. Just three days after contacting Valliant, this replacement boiler is running like a poem and once again I’m toasty warm:)*Roy

3 different visits, 3 payments to fix 1 leaky toilet

Devon was excellent, arrived on time, clean and very efficient.

Ricardo was brilliant in detecting the source of two stubborn water leaks emanating from two bathrooms and in finding the solutions. He was also very courteous and friendly. Switched on London dealt with the whole process in a very prompt, professional and efficient way.

Electrician was very polite, knowledgeable and happy to answer all my questions. A very good service

Paul was very friendly and helpful. He sorted the problem out quickly.

Excellent professional service by Daniel to swiftly identify and resolve my water leak. Thank you!

In an emergency situation, Switched On came to my rescue. I needed an electrician to fix an electrical problem within a very tight timeframe. Despite not having any available they managed to send me a senior electrician, called Paul, to help in between existing jobs. Paul was literally my hero that day. He very quickly identified the problem, clearly had great expertise to solve the situation. He worked diligently and was super kind when I was clearly having a very tough day. Customer service and good workmanship is like gold dust these days and I got both, when I needed it the most. I would recommend Switched On London Ltd, any time. And it's not the first time I've used them either. Special thanks to Paul, you did get my electricity back on and a smile on my face.

I cannot speak too highly of this company. Overwhelmingly positive experience all round

I had the greatest pleasure to have Paul Walker install a light fitting for me. He done an excellent job was very professional, knowledgeable and was on time, quick excellent service and I will definitely recommend.. Thank you once again Paul keep up the good work

Electrical repair to kitchen. Paul attended promptly and set to work straight away, answering any questions clearly and concisely. He was polite and courteous and mindful of time/cost to us. My little Yorkshire terrier was also delighted with Paul and she doesn’t normally take to many workmen!! Thank you Paul, we appreciate all your hard work. Linda

Paul and Freddie did a fab job at Oasis shop today in Putney. Friendly and professional Thank you!

Paul did a really fab job of putting in an extractor fan and hiding the wiring - superb job

Had a plumber round to fix my shower, he was super friendly and helpful worked quickly and all sorted! Thank you!

Switched on A very frustrating and painful experience. After a short circuit in the flat left me without a boiler, I called switched on, which were quick to book a repair. I was given a 2-hour window 2-4, and frustratingly the electrician arrived after four knowing that they usually finish at 5! I explained the issue and the most likely location of the issue, but understandably, he had to go through the whole circuit to check. In my inexperienced eyes, he was struggling and could not identify the issue for more than an hour and a half and needed the help of his supervisor, who came by and guided him. As a result, even after invoicing for 3.5 hours, they left the wiring in a temporary fix so they could return to complete the job. I had to chase them up for the revisit and then was sent another quotation for another £300+!! After contacting them with my discontent due to being asked to be charged twice an extortionate amount, they didn’t even leave me a circuit drawing to explain what they did temporarily so that I could not seek any other source. This experience was very disappointing and highly frustrating. In the end, another electrician fixed the problem for nearly a third of what they quoted me, and ironically the line manager asked me not to leave negative feedback! I would ask you to be wary as I will not be using their services again!

Poor. Serviced boiler and charged separately for megaflow (total over £200) and didn't check radiators at all. Then installed awful cheap loo in place of existing Duravit (top spec) - for £600! Not impressed.

This is just to say the electrician who visit my flat today, Paul Walker was very kind and professional. He was puntual and fixed the issue with our lights efficiently and fast. Thank you very much Paul.

Paul did a great job at refitting switches and redoing some difficult light fittings. Very quick and polite.

Always punctual and polite. Knowledgable, efficient, quick. Used them for plumbing repairs, replacement boiler, fitting new exterior lights, and upgrading our internal lights.

Paul W. from switched on provided good service. Thank you,Paul

I just want to say thanks for mr Paul W which was the electrician guy that attended in my house today. He’s very professional polite and helpful person. I really appreciate it. Companies should have more people like him!!!

Really professional, informative, polite and did a great job fixing the boiler. Highly recommended!

The guys from Switched On London did what I hoped most good trades people should do. That is turn up on time, work really well, kept me informed of what they were doing, talked me through the process, completed the work neatly and efficiently, left our home clean afterwards. There were no hidden extras or costs. I have to say I am very pleased with them and do genuinely recommend them

Excellent service. Turned out to be a more difficult job than expected but our engineer worked out a way to solve the problem and delivered the solution.

Thank you so much Paul W for fixing the switch for us so quickly and smoothly. He is very friendly and professional. Hope him have a nice Christmas too!

When we had an emergency with a leaking boiler, Annabelle and Sayed truly went out of their way to help us out. We had no running water or heating (in sub-zero temperatures), and a 1-year-old and 3-year-old to look after. Two days earlier another plumber from a 24-hour "emergency" company had taken 8 hours and charged us £3000+ for a botched job that started leaking in new places right after he left. When we finally got hold of him and asked for help, he said we should just get a new boiler and basically abandoned us. In the end we all had to pack up and go and stay with family. That's where Switched On stepped in! Annabelle did everything she could to get us an appointment on a Sunday, and Sayed even changed his personal plans to come and do a diagnostic. He fixed the (new) leaks within 3 hours and serviced the boiler, and the total cost was a tenth of what the emergency plumber charged us. Now the boiler is in perfect working order, no need for an expensive replacement. Sayed and Annabelle were both so kind and professional, completely honest and genuinely wanting to help. Going forward we will definitely be using Switched On whenever we need to. It was our family that recommended them to us, and we can see why. Can't recommend them highly enough, especially Annabelle and Sayed!

We had a terrible experience with Switched On and are worried about other families getting ripped off. The plumber that they sent to fix our toilets took an hour and a half (£160) looking at them trying to diagnose the issue, he actually made one of the toilets unusable. We then received a quotation from Switched On for over £1,000 to come back and fix them…….after doing a bit of research we realised that this was completely extortionate. We went back out and found another plumber who fixed all the problems for £150. Don’t use this company.

We used them f to check of a few ielectrical issues. The first visit was allright but then had to call 3 times and send several emails for follow up and next visit was delayed plus wanted a £360 deposit 13 days ahead to book the next visit. We also have plumbing work to do but we will not work with them.

Electric works carried out. Arber did an excellent job - extremely polite, careful, quick and diligent. Managed to fish electrics across ceiling where other firms were unable to. Made very little mess and left site extremely clean. Would definitely recommend.

The engineer was super nice and friendly, and he explained everything to me, from the cause to the fix. It was very easy to book an appointment and I received reminders and constant updates about it. Payment couldn't have been easier either, and apart from getting the receipt right away, the invoice was sent in a matter of minutes. Great service overall!

Excellent Service once again. Many thanks for fixing my leak so quickly. Update November 2022 - Luke the electrician was brilliant. Keep up the good work all

We had a visit from a gentleman named Guy that came to fix and maintain our boiler. This engineer was punctual, considerate and tidy, efficient, professional, knowledgeable and full of cheer and happiness . He completed the work and his testing in double quick time and caused no fuss or disruption at all . We highly recommend Guy from switched on . First class job. Very well done and thank you.

I hired Switched On to help me with my house renovation. They did the electricity rewire, refitted a bathroom and installed new radiators and gas/heating/plumbing/electricity works in the kitchen. Everything went perfectly as I could rely on Switched On to do what they promised with transparent pricing throughout. I was lucky to have Paul W doing the electrics with years of experience showing in everything he did. Paul A did magnificent job in rebuilding and finishing the bathroom. Harry ensured my kitchen design was possible with most water and gas routes changed in the kitchen. The radiator installations were also very tidy. Switched On kept me updated with emails and texts as well as phone calls and James was always available for my questions. Switched On was essential for me to complete my renovation in the timeline I had given myself. Warmly recommend them for larger projects, too.

Very efficient and friendly service

Gas fire service expertly and politely done. Would use again.

Paul Walker arrived early and was super helpful and not only fixed 1 he fixed 3 in the same time. Amazing service! Tks

Brilliant experience with Switched On. Very responsive to an ongoing issue. Paul Walker came round on a Saturday at short notice to resolve an ongoing issue and get it all cleared up. Will definitely use again!

Paul carried out various electrical jobs including rewiring a lamp and adjusting old fittings and repairing a lamp as well as putting in a new socket. Efficient and excellent quality work. Thank you

Absolutely professional company with great customer service. Paul Walker came today and fixed an ongoing hot water problem that was really inconveniencing us. Fantastic guy, professional company and great customer service 👍🏿 I highly recommend 👍🏿

Paul was very professional and did the job of fixing the fuse box quickly. He checked all the lights and gave good advice about using LEDsThanks!

Ibrahim did an excellent job replacing kitchen tap and installing shower. The job took a lot longer than expected, but he handled things very well and efficiently, and was polite and courteous throughout. I’d definitely recommend Switched On and thanks for your excellent service.

Great and fast service from Paul walker, definitely recommend to a friend

Really great service: on time, friendly and very professional. And as expected re rate. Highly recommended! Thank you

Paul Walker was great! He showed up at the time I was given and got everything done quickly and efficiently! I was happy with the friendly and professional service!

Paul came to fix an issue with our wiring.. fast, efficient, polite and went above and beyond. Fantastic same day service - would highly recommend.

We had Paul walker come today. To sort out and put in a new bathroom fan. He was quick, professional and did a great job. Highly recommend him for jobs.

Peter, the plumber and his assistant arrived on time. He was very helpful and courteous and very professional. They were efficient and did a very good job. It was an absolutely joy to deal with them - very customer oriented . Highly recommended and also the company - we need more of this kind of company in London - customer oriented.

The under kitchen cabinet lighting previously fitted by Switched On had failed after less than a year. Engineer Paul explained that this was probably because of condensation in the units due to the proximity of a kettle. I liked Paul's polite and efficient no-nonsense approach to this job which enabled him to visit our home twice within the same call-out fee - firstly to determine the problem and then to replace the lighting units the following day. Paul acted quickly with the interests of the customer in mind - much appreciated.

Mr Paul did fixed my hob today . He is an intelligent, expert, energetic and quick. I am happy from his work . Good worker at your company

Eddie and Daniel were super efficient in fixing our boiler. I would definitely recommend them to friends and family!

Professional and friendly!

We had Paul, super friendly, very quick. He managed to do the work under an hour, so he charged us under an hour (45 mins). What more can you ask for? Excellent service all around; from booking, to the electrician turning up at the designated time and completing the work efficiently.

Devon and his colleague at Switched On London replaced our extractor fan which was more complicated than expected. They were very prompt arriving and thorough and professional throughout the replacement. Devon made sure everything was working properly and made several adjustments to the positioning to ensure it was perfect. They also took the broken extractor fan away for recycling which was a bonus! Very please with the job and would recommend

In the past winter, my house's boiler suddenly broken down and there was no hot water in the whole house. We found Switched London to help to repair it. The company sent an electrician to come to my home and he found the problem and reported to his company. The bad thing was that their company didn’t has the parts and need to wait for reorder, they need to take 1 week to 10 days for get the parts, the electrician was very kindness and helpful. He said he would try his best to help for us. Then then next day he really came to my house with the parts and solve our problem. Recently, the electrical system of my house is broken, we can't handle it ourselves, we can only ask an external professional company to repair it. We called Switched London for help. We are very happy to see the same electrician today. As always, he inspected it carefully and completed the repair in a very short time. So I have to mention the electrician Mr. Paul Walker in particular especially. His work attitude is very sincere and professional. Many thanks Paul.

Paul W very professional.

Fast & Efficient Paul Walker did a great job installation of an oven...thank you Paul 👏

Paul W was quick, clear and efficient. Great service!

Had Paul Walker come round to sort out an issue we had recurring for a while and everything was really well walked through and sorted for us!

Paul Walker fitted a new fuse box for us. He was efficient, good humoured and courteous throughout - and he finished the job much more quickly than I’d anticipated 🤩

Great that Switched On London could fit me in, on the day I called. David arrived in the expected time-window & remembered me from a past job. Knowledgeable, personable & swift. He left me with a tip on how to avoid the same blockage recurring. Unquestionably, I'd book Switched on London again.

Great professional service, from initial contact right through the completion of the job. I would definitely use them again and would highly recommend them. Thanks guys !

Paul came across as a man who really knew his trade. He understood my less-than-knowledgeable explanation of the problem we were having with our plug sockets and after investigating and explaining to me his theory about what had gone wrong, set about checking the wiring behind all the sockets on the floor we were having trouble with. After much less time than I expected, he was able to show me that all sockets were now working perfectly. He seemed really thrilled to have been able to fix such a complex problem for us and we are really grateful for his efficient, professional work.

The Switched On team were great-arrived on time, super polite and helpful, and coped with being barked at by our big dog! Wouldn’t hesitate to recommend!

I used Switched On to find and repair a gas leak at my mother-in-laws home (I have previously used Switched on for myself, so I already know and trust the company). The service I received was professional and friendly from start to finish. Annabelle in the office was great, and Eddy and Elliot great at finding and fixing the gas leak. They were reliable, professional, polite and fairly priced. The communication throughout cannot be faulted. I would highly recommend.

Consistent quality service and helpful staff across the board. Easy to see how David and the team have grown the business so rapidly and organically

Excellent Electrician- Paul! Paul was the first person I actually was sent from Switched on and I thought I had already posted this review but I hadn’t! Feel that he was definitely worth a mention as he was the reason I have subsequently used Switched On for further jobs! this man is on FIRE! he doesn’t STOP! Full of helpful advice and seems to know his craft inside and out! look no further anyone!

Excellent service from Paul Walker who was quick, efficient and really helpful. Installed a light fitting to a very high standard, fixed bathroom light and gave excellent advice. Will definitely use this service again

Paul the electrician diagnosed the issues we were having with power sockets immediately and fixed them all. Service was brilliant. He also repaired two light fittings and a light switch. All excellent - I highly recommend them

Stef is an extremely good electrician. Full confidence in him. Very impressed. Thank you so much.

Fantastic service and professionalism from Switched On who went the extra mile when my boiler broke down and needed replacing. Annabelle and Eloise were polite, efficient and understanding as to my situation (no heating or hot water!) and arranged for the engineers to come quickly. Paul, Ollie and Harry did outstanding work with the boiler - polite, efficient, hard working and tidy and I now have heating and hot water working perfectly! Their communication is also excellent (with emails and texts) and I was never left wondering as to when someone would be arriving or what was going on. I also used them previously for electrical work (replacement of a fuse board) and they did a brilliant job then as well. It's unusual to find such a nice company in London that goes way beyond expectations in terms of service and who is also very good value for money - I will definitely will be using them again and cannot recommend them more highly. Thanks again to all the Team!

Quick, efficient work. My boiler had a faulty valve that needed replacing - it was done and it was much more affordable that other plumbers. Everything is working well now!

Devon was friendly and super efficient and left a really good impression. If we need work doing in future we’ll be sure to use Switched On again as a result. Thanks also to Eloise on the phone for scheduling him in at short notice, so we got our lights repaired sooner than expected.

Very responsive and professional office team, followed up by efficient, friendly engineers.

Efficient service arrived on time within the allocated time given. Engineer was polite and helpful .... thank you switched on staffs

Very Good Service provided by Switched On. Stefano Romano was very efficient, polite and took time to answer my questions and even set up the Nest thermostat on my phone. Would definitely recommend. Thank you.

I used this company for various electrical jobs (new plug sockets, light fitting etc). The technicians (Alex & Ben) were very polite, professional and explained what they were doing clearly. Text updates and emails beforehand were helpful. All round an excellent service provided and I would recommend.

Second time - I called on SwitchedOn again when the previous company had not installed an electric radiator correctly and it wasn't working. Devon and Danny attended with their usual efficiency, good humour and professional workmanship. They fixed that problem and a few other bits and pieces within the allotted hour - left the place clean and tidy - smiles on all faces - including mine. I would not hesitate to call SwitchedOn again for any household issues. This is the first time I have used SwitchedOn services. I am very impressed with every aspect from the initial contact, price quoted and especially with Devon and Ben who came to rewire an electrical socket. They were quick, professional, friendly and cleaned up after themselves. They went the extra mile. I would certainly use this company again for the many services they offer.

Excellent service, Paul and Charlie turned up on time and replaced the kitchen sink unit with minimum fuss, and cleaned up afterwards. Would definitely use again.

Had a lot of electric work completed today - Dylan was superb throughout. Super polite, really clear communicating what was happening, and also just a real nice guy. In terms of the company and bookings, we found their emails and texts really clear, and easy options to pay them. Would recommend to anyone - thanks again!

David came to fit our tap and was fantastic at explaining everything. He was very prompt, neat and tidy and worked quickly. Switched On are a brilliant find so professional. We will definitely use again!

Team were very helpful as I contacted them in Emergency and they managed to fit in the plumber on the day. Very Professional. Will Recommend

Great service from a great local firm! The plumbers were excellent, I had a variety of tasks that needed completing - fitting new taps, sink/drainer, taking out an old integrated dishwasher and fitting new one and fixing the integrated door and they did it all - with a smile! Would definitely recommend!

Switched On sent a great electrician called Stefan to me to investigate why power in my shed had failed. He arrived promptly and sorted the problem within an hour, despite having to go and get a part. He also advised on garden lighting and was generally polite and careful. Full marks!

Engineer came to safety check a gas fire in my home that I hadn’t used before. Provided a first rate service, professional and efficient. I would recommend.

Just wanted to pass on my thanks to Martin who did a big electrics job on my house a few weeks ago. The job was bigger and more complicated than we expected and he was always prepared to go above and beyond to get the job done - including staying late and teaching my decorators how to fit a ceiling rose! He didn't have to be so generous with his time/spirit, so just wanted to say thanks.

I contacted Switched On to install an electrical socket on my garden. Eloise in the office was great re my enquiry and booking in the job, and the engineers turned up promptly, polite, efficient and did a great job. I will definitely use Switched On again.

Kevin Moody did a fabulous job hanging 2 extremely fragile, complicated chandeliers. He is very personable, professional and neat. I was stunned how fast he got the job done as it was so complicated. Kevin is a great hire! I have used Switched On numerous times now and am very happy with all aspects of their work and attitude. The young lady who made the appointment was also superb, as she fitted me in the very next morning. I really love this company.

Ethernet cable installed and all completed on time

Quick response, polite engineer. Came on time. Good communication. Will use again.

Switched On installed a new Saniflo for downstairs toilet after the old unit packed up. David was friendly, helpful and skilled. He had to work in a very small space and completed the job very well. I would recommend the company, having used them quite a few times now. Both electrical and plumbing work is always completed to a high standard.

Switched on London did an excellent job. On time, on budget and very courteous. Job done.

We called Switched On to re-wire our Nest Thermosat that another engineer (not Switched On) had incorrectly wired into the boiler. Switched-on were great! they were able to come out at very short notice and were very professional and COVID conscious. I would definitely use them again and would recommend them to anyone!

I have used Switched On for two separate boiler installations at two properties and for a multitude of other work. I find them professional, courteous, one-time and also very reasonable in cost. Usually they are the cheapest quote and do the best work. I thoroughly recommend their work. I will never go anywhere else.

Engineer in time. Very courteous. Adjusted the appliance. Will submit estimates if further work required.

Had. a new boiler installed by Switched On, 1 year ago during covid. 2 engineers came over and were informative about what they were doing and very polite. The installation is a big job so it took a long day to complete. Since then I've just had my first year service. The engineer offered to come over earlier than planned which meant it was done and out the way. Once again he was efficient, polite and informative, also wore a mask when required without asking which was respectful. Very professional outfit.

I was feeling super stressed trying to organise a gas Safety certificate, electrical check and legionnaires check at our rental property in Streatham. We are pensioners in the Midlands, hubby’s just had a heart op ... etc etc ... Natalie & Sian were stars - v v kind - got it all sorted super quickly super efficiently - I can’t praise Switched On enough - thank you so much girls you did a great job ... Switched On is my go to for anything to do with the property from here on in.

I'd just moved and the toilet flush didn't work and the radiator was cold. Super easy to organise an appointment and was given a 2 hour slot. Engineer turned up on time and got straight to work. He had to pick up a new part but was there and back in lightning time and everything was fixed. A very happy customer. Thanks Aaron!

Excellent service. The engineer was very polite and courteous and arrived early for the appointment (having called ahead to check that it was ok to start early). He dealt with the heating system repair quickly and efficiently and carried out a full and thorough check post repair to ensure that every radiator in the house was bled and working fully. Would highly recommend - very skilled individuals. We had additional work done today (22 April) by Devon from SwitchedOn who came to install two new plug sockets and fix a number of lights around our property. Devon was absolutely excellent - extremely polite throughout and did a really fantastic and very thorough job. The new sockets required old floor boards to be lifted to allow for the wiring to be fitted underfloor - he was so careful with this and we were left with no damage to the floor, which was great. I would highly recommend SwitchedOn - excellent service again and again. And Devon was a superstar!

We used Switched On for outdoor light installations. Very impressed with the service by Switched On - from the first enquiry to completion everything was professional and of a high standard. Devon Harvey was our engineer and he did a very good job, arrived on time, explained all the work he was going to do and gave advice where decisions needed to be made. I will definitely use them again. Thank you!

The engineers were very professional and friendly, worked quickly and efficiently and let us know exactly what they were doing

The engineer went over and above his remit to fix a leaking shower. He was always punctual polite and professional and completed the job to a very high standard. Switched on kept me informed each day by text and email and kept me up to date with the progress of the job. Excellent service thank you.

Work done to a high standard - very neat and efficient - good value as well. Impressed!

Did a good job, happy with the work. Will use them again

Amazing company - I cannot recommend David and the team enough. I was an anxious mess when I approached the team as I needed pre work done for a residential mist system (fire protection), which to me was just super complicated and I’d spoken to multiple other providers who couldn’t help - or wanted to charge the earth. SwitchedOn were incredibly professional and helpful, super quick and responsive and took care of absolutely everything. The technology and platform SwitchedOn use is fabulous as you are prompted and kept up to date at every stage of the process, from quotation to planned start time, arrival times on site of the team and then payment and feedback. Everything was really well organised and everyone who came to my house to do the work was really pleasant, professional and polite - it’s often difficult to find reliable teams in London, but if you use SwitchedOn, you will not be disappointed!

Very professional and affordable. Courteous staff and engineers. Would use their services again and highly recommend.

Stefano was excellent. He was extremely professional and cheerful. I highly recommend Stefano and SwitchedOn.

After using Switched On for many years, I thought it was time to leave a review to express how fantastic their services are. As an agent, not having to worry about the quality of works and the integrity of their team goes a long way. Eloise is extremely responsive and helpful when booking in a job, the varied members of the team who complete the works are friendly, knowledgeable and trustworthy. Big shout out out to James and David for lots of help over the years.

Very impressed with both jobs recently done 1st boiler service 2nd replacement kitchen tap.

A year ago I twice called Switched On twice at the recommendation of my builder(!) for a plumbing problem, the other electrical. Blown away by Switched On. Outstanding service: On site same day. Estimated same day. Repaired same day. Invoiced same day. Paid, settled done and dusted same day. Properly switched on. I recent days Switched On electricians returned to do some regulatory updates. The whole process, from beginning to end was as seemless, professional and high-quality a job as it was a year ago. I could not recommend the more highly.

Always super helpful and diligent in their work!

I have been working with Switched On for a number of years now and have used them for about 50-100 jobs over this time and can honestly say that they are very professional and knowledgeable which you cant always say sadly. Would highly recommend them. Andrew

SwitchedOn were excellent. Prompt and professional service. Polite engineers who explained issues and next steps clearly. Would definitely recommend and will use again!

Electrics/smoke alarm problems. Arrived within time frame given, called to say on way. Nice guy, courteous, very professional and fixed the problem without any fuss.

Can't recommend highly enough...professional, quick, helpful and above all else managed to give me hot water!

Fantastic service. Always use these guys when we need something done. Never been let down. Excellent service.

Great job yet again from Switched On. (Eddie) who was the engineer, corresponded with me prior to the appointment. He was punctual and knowledgable. He was polite and conveyed what was being done and what was/might be needed in the future. Worked on boiler. Competetive price. Very happy will use again.

I’ve been very impressed by all aspects of the service provided by Switched on London Ltd. I called them last week about a faulty bathroom shaving light and socket; Stefano the electrician came out the same day and replaced the light straight away. His service was excellent and I was also most impressed with James from the office ; he kept me fully informed about the work and timings, and communication by this company was very good.

SwitchedOn London (Eddie) did a great job with a (fairly non-standard) radiator installation and boiler service. Highly professional, efficient and good value for money for London plumbing services. I will use again.

Very professional and responsive service provider (we had electrical work performed to satisfy EICR compliance as landlords). Would definitely recommend and use again in the future. Great company!

This business has excellent customer service, is so efficient with a text saying the engineer is on his way along with his photo, always on time, always polite & helpful.

Thank you for fixing my boiler issue. Very professional and communication was great. Highly recommend and will use again.

SwitchedOn are simply brilliant! They took the brief, responded immediately with quote. Alex and Ben arrived promptly this morning. We were kept informed via email and text prior to their arrival. They were polite, informative and worked to a very high standard, leaving the house immaculate. Exemplary team as ever! We are delighted with the results and highly recommend to all.

Always efficient, professional and good value. Would definitely recommend.

Excellent, reliable service

Excellent service - arrived promptly at the time booked dealt with the issue effectively and efficiently. Top marks!

Great customer service, pleasant and efficient; sent the same guy round to follow up with our boiler issue and he came with someone the 2nd time. Both were friendly and polite, wore their masks, turned up at the start of the 11-1 slot which is always a huge bonus, and also sent an sms when on way with a tracking link. Took the time to explain the issue and answer my questions, cleaned up after themselves. Very transparent on pricing. Compared to other individual engineers or companies I’ve experienced the overall service from switched on is a winner.

Great service, good communication, turned up as arranged to do EICR - highly recommend.

From the very first contact with their Admin to the two heating engineers that arrived on consecutive days, I found them all to be extremely professional and helpful. And their prices are very competitive with no hidden charges or add-ons. In fact this review mirrors almost exactly the recommendation that came from someone on the neighbourhood WhatsApp group, and should the need ever arise in the future, Switched On will most definitely be my first port of call.

Quick and knowledgeable service. Repair on boiler completed in approximately 1 hour. Very competitive on price too.

Did a good job on our gutters, polite and tidy.

Great and professional company. I had a appointment within 2 days. They kept me updated via email and SMS on the timing which was great. Eddie was brilliant and diagnosed the issue in no time and with no fuss. Highly recommended

Great fast service by professional local guys, would use them again. Thanks for the quick turn around.

Superb service - engineer arrived early to service the boiler. Did so quickly and well. Good value.

Excellent service. David fixed my washing machine very quickly, and also showed me how to do other things in my flat which I didn’t know. Much appreciated. I would definitely use Switched On again - I’ve used them before ( for a lighting job) and they were great then too.

Very helpful service as usual from first phone call to completion of work. Electrician engineer prompt, efficient and readily answered our queries. Service from SO consistently great, thank you.

Efficient, professional, polite - would recommend.

Absolutely fantastic 👏 👌 😀 👍 🙌

The whole experience was professional and easy from the beginning - booking the job, receiving confirmations from head office, good communication the whole way through and then Alex and his team were just great when they completed the work. They arrived on time, were professional and courteous, kept me informed the whole time about what they were doing and any decisions I needed to make and they cleared up after themselves. When they needed to come back to tidy up some wiring, they were prompt and efficient. I am very pleased to have found truly reliable tradesman at Switched On London and would use them again, as well as recommend to anyone.