More Than Lofts

We'd been wanting a 'a wrap around side bathroom and rear kitchen extension' for a couple of years and finally decided to take the plunge! More Than Lofts came highly recommended through mutual friends so we decided to engage. We were guided through the process from start to finish and took comfort that More Than Lofts are have their own longstanding trusted experienced employees..office based locally and are members of the Federation of Master Builders, Guild of Master Craftsmen along with other recognised affiliations. We found all the tradesmen to be punctual , friendly, curtious and above all tidy. Our Project Manager was always on hand to answer any questions and we were never left without running water! We had a couple of challenges along the way including the complicated angles on the roof, our internal sliding doors and transition kitchen floor all of which which were overcame. Overall we are really pleased with the outcome and above all the quality of the build and finish. Thank You everyone at More Than Lofts! You have made our vision into a reality.

We chose More Than Lofts for our loft extension after receiving several quotes, and their sales and project management team immediately stood out. They were knowledgeable, offered great advice, and provided a fair, comprehensive quote. As first-time builders, we can’t compare with previous experiences, but friends had told us how professional the More Than Lofts team is. Throughout the project, we received regular updates on the tradespeople, the work being done and what was coming next. A special shout-out to the skill of the carpenters, roofers and bricklayers. All the team were hardworking, friendly, professional and tidy. It was great to hear that many of them are local and have been with the company for years, which really speaks to the quality and slickness of the team. As with all builds we had a few problems along the way, but Stacy/Ian and team went above and beyond to resolve. Thank you. We wanted a loft that complemented our home’s character, not just a generic box and they listened, delivering exactly what we wanted. We’re more than impressed with our loft from More Than Lofts! (Again…love our new roof, it’s a thing of beauty!)

We have our new loft room! It’s absolutely stunning thanks to the hard work of staff at More Than Lofts. We found MTL when we noticed signs up locally by the firm. Justin, very friendly and polite, was the first person we met and after our meeting and initial consultation and quotation we started our project. The communication is done via WhatsApp group chat which is super helpful. Both my partner and I could follow what was happening. The contract was carried out to the letter and the payment schedule was followed through properly. Jade, the admin lady is very helpful with any questions, clear and great on communication. Their carpenters, electricians, decorators, roofers, plumbers and the whole team is polite and clean. They turn up on time and every day. I could not praise them enough. We like them so much so that we are hoping to do further works in our house using the services of MTL. Thank you Stacy and the team!

We wanted to extend our house rather than deal with the costs and uncertainties of moving somewhere new. Having used More Than Lofts 7 years ago for a loft conversion, and being very pleased with the quality of the build, we asked them for quote for a kitchen extension, including building a downstairs WC and a separate garden room. The price fell well within our budget and the dream of having a new kitchen for Christmas became a reality. Stacy and his team delivered what they promised and we cannot be happier with the end result. It was an absolute pleasure working with people we could trust. I have no hesitation in recommending More Than Lofts for building/renovation work. Their working methods are fair and transparent and they employ extremely knowledgeable and experienced tradesmen.

We have previously used MoreThan Lofts for our loft conversion and decided to use them again for our bathroom renovation. We are very happy with the result. MoreThan teams did the whole project (including electrics, plumbing, tiling, carpentry and painting) and the MoreThan teams are professional, friendly and highly skilled in their fields. The office team are very helpful and communicative, providing regular updates and progress photos. Thanks very much for all the work.

The team did it again have used this company several times and never disappoint! We recently experienced storm damage to our roof and were in urgent need of expert advice and repairs. More Than Lofts went above and beyond, providing us with the right guidance from the start. Their professionalism, efficiency, and attention to detail were truly impressive. The team completed the repairs within the agreed timeframe, and the quality of their work is outstanding. Our roof is now fully restored, and we couldn’t be happier with the result! A huge thank you to the entire team—highly recommended!

More Than Lofts completed our kitchen extension last summer and we are overjoyed with the result. The work has been completed to a high standard and they provided valuable advise on the layout to include a utility room. We appreciated the regular communication with the team via WhatsApp as any queries were addressed in a timely fashion. We love our new kitchen space and are grateful to the team at More Than Lofts for all their hard work!

Cannot recommend highly enough. Am so pleased with my new kitchen. Very professional, well priced and efficient from start to finish. Thank you 🙏🏽

Great company really glad we chose them. Excellent communication throughout the process with regular photos of work carried out and updates on who and when they would be arriving so we could plan accordingly. This helped make a stressful situation much more bearable as we had quite a lot of work done, so had to live in 2 downstairs rooms while the loft work was being done. The level of quality of work, attention to detail and just as important the fact they cleaned and tidied every night really put Stacy, Ian, Jess, Jade and the builders Charlie, Matt and Darren head and shoulders above other trades people we've used before. Would recommend to anyone

Stacy and the team were wonderful. We had a really positive experience from start to finish. With a WhatsApp group for daily comms and updates, we felt fully informed, and able to get questions answered any time. The team were highly skilled, and really friendly. Because they all work for the same company, the hand over between all the different teams was great, and the whole thing ran smoothly. We are so happy with how everything has turned out! From the project management and planning, all the way through to the final coat of paint, what could have been a stressful and miserable experience was made smooth and easy by More Than Lofts. Thanks so much!

More than Lofts carried out a garage conversion for us all the way from organising our planning application to ensuring we received our building certificate and we couldn’t have be happier with them! We chose the company based on a recommendation but also due to the strength of the proposal they put forward, which was much better than their competitors. Their professionalism shone through at the initial stage and they were very helpful with any queries we had. From the outset of the works we were lucky to have Stacy (the owner) set things on track. His team were hard working, courteous and always willing to discuss details with us. Every one of them were experienced and highly skilled. Communication was good throughout the project. We are over the moon with the finished conversion and cannot thank Stacy and the team enough as they made the experience as smooth as it could have been. They also helped us with what we thought might be a job too small for them in our garden but they went out of their way to help us, which we really appreciate. We could not recommend More than Lofts highly enough and would always get work carried out by them in the future. Gihan & Maryna

Recommend to us by friends who had used them. MTL have just finished our loft conversation. We now have a stunning 2 bedrooms and a bathroom instead of a dusty dark attic. We are very pleased. Polite and curtious. Excellent craftsmanship. Easy communication. Jade and the team in the office helped us steer through our budget and what we achieved exceeded our expectations. Highly recommend.

Expert builders, polite and enthusiastic team, very helpful and no job to big or small … We chose More Than Lofts because they offered a very compelling proposal for our loft extension . Not only did they provide a better design concept than the competition they also provided much more advice prior to the build . It was clear they knew what they were doing . Once the team began it was easy to see that everyone was an expert in their field .. from building the supporting infrastructure to tiling the roof, to creating a new stair way and under stair storage to providing full electrics and WiFi support , and of course designing and plumbing the onsuite bathroom and new Magaflow system . As is the way we then asked them to create an additional space by joining two bedrooms together on the 1st floor - adding velux windows, moving door ways and additional installation. All with little disruption to the family and house. From here we asked them to do a complete rewire of the first floor electrics . As is the way with old houses nothing was straight forward but the teams tackled it all with positivity and customer focus . We even had comments from our neighbours to say how impressed they were with the boys and the site management. So I would , and do, fully recommend More Than Lofts to anyone and we will definitely be using them again . A new kitchen looms .. So thankyou again to the team at More Than Lofts for helping upgrade our house . It’s been a very positive journey . We look forward to the next time Chris and Sara Wright

Encountered a person of this business on the motorway, who did not signal and cut into my lane. An apology would have been fine, but gave the middle finger instead. Would you want such a person working for you? *In reply to the owner of the company below, the general public reserve the right to leave a review on a public platform. Public reviews are there for a reason. The person who was driving the work van, is a representative of your company and would be expected to conduct himself in a manner representative of his professional status and employer. We all make driving errors, but feeling the need to give the middle finger is poor behaviour. You wouldn’t do that to the traffic police. I would have removed this review had the owner simply apologised for the employee’s behaviour and looked into it with further details, instead, the owner had resorted to being defensive and called a reviewer “sad”, which I will gladly take.

An unexpected flood meant that we needed to replace our kitchen and bathroom,so we chose More Than Lofts who were recommended to us by family. We are so glad that we did: the commitment and professionalism carries through the whole company and their communication was seamless, with daily photo updates via WhatsApp, and Stacy was always available to discuss any queries with us. Quotes were outlined clearly and amended whenever needed, if we changed or added items. The standard of work done is very high and so well finished, we had lots of useful advice throughout on what could be achieved too, which really helped us plan the vision. The skilled team did the electrics, painting, plastering, installation of kitchen and bathroom to a high standard. They were just amazing! We would have no hesitation in recommending Stacy and his amazing, polite & friendly team to anybody who needs work doing. The company is a credit to Stacy and he deserves all their ongoing success, thank you again!i

More than Lofts did a single story extension to the rear of our house back in 2018/19 and I can’t speak highly enough of the whole team. They’re all an absolute pleasure to work with and the quality of the work they have done is fantastic, there’s not been a single issue with any of it since they finished work. Having building work done with small kids in the house can be a stressful experience but everybody that worked here was really considerate and courteous with great communication. Special mention goes to the owner, Stacey, who was just brilliant. He has built a highly skilled team of craftsmen who deliver work of the highest standard and his attention to detail and ability to engage with us as the customer was unparalleled. Would happily recommend More than Lofts to anyone.

We chose More Than Lofts to do our loft conversion as they are well known in the area and their quote was very reasonable. We are very happy with our choice and delighted with our loft conversion. Stacy and his team were polite and professional throughout, communicating fully with us and giving all options and costs when decisions needed to be made on unforseen issues that always crop up in building work. The quality of the work is outstanding and we cannot recommend them highly enough. Minor issues such as the double doors being slightly misaligned and stiff to close were dealt with immediately. Thank you MTL team for an excellent job!

More than were amazing very professional and everyone was so nice and kind. The company really look after you and work very hard. They are clean and tidy to always clearing up after themselves. All the work is to a very high standard I would highly recommend them.

Would highly recommend More than Lofts. We "found" them in 2010 when they built our loft extension which were really pleased with. They have just completed work on the downstairs of our house including plastering, new ceiling, moving electric lights and sockets and installation of light fittings, moving and installing new radiators, new flooring, new electric fire fitted A complete overhaul. The team who worked on the house were professional and considerate. They turned up when they were supposed to and went above and beyond to ensure everything was completed to time and to an excellent standard. We will be using them again in future.

Stacy and his team did a loft conversion for me a few years ago and did an excellent job. He has a wonderful team who go over and beyond for you. This time he has done garden fencing for me and as a favour hung Roman blinds! The fencing is fabulous and done to perfection and I love what he has done. Thank you to Stacy, Dave, and Nick!

More Than Lofts have just completed our double hip to gable + rear dormer loft conversion. We are delighted with the quality of the building work & finish; it has transformed our home! They used quality tradesmen & materials for every aspect of the build and were assisted up by a superb back-office team, delivering material on time & arranging for the various trades when required. During the build, we modified our design to improve the end result, More Than Lofts were excellent with suggestions and proposals, drawing were modified within days and sent for approval. A major advantage of working with More Thank Lofts is that you have one point of contact for any queries, concerns or issues - Ian was our project manager, the job ran smoothly, on time and to budget. I would recommend using this company for your loft extension and building projects. A First Class Job!!

Exceptional! Their attention to detail and effective communication skills meant that they achieved exactly what we wanted. Stacy and Ian are such a good team that nothing will be missed. All of their staff were the same - went above and beyond. Can't speak highly enough of their service. Thank you

Stacy and Ian have done an amazing job on our home. We had a wall knocked through, kitchen rip out and new kitchen fitted, flooring put in and all re-decorated. They worked so hard to get it done in time for us and we are so thankful to them for their hard work, the whole team are a pleasure to deal with. THANK YOU.

I regret choosing More Than Lofts (MTL). The director Stacey Owens is rude, aggressive and 7-10 weeks project, was never completed. The loft conversation done was deemed only 95% completed by Federation of Master Builder (FMB) surveyor; (MTL holds membership). Nevertheless Mr Owen, demanded full payment. Aggressive and unrelenting, he pursued me. I reported his conduct to FMB that led to two mediation processes. He then sued me in small claims court for payment he was not lawfully entitled to receive. Mr Owen lost after a lengthy hearing this year (2021) and received a strong rebuke from the judge. The Judge's summation - included (but not exhaustive) that the work was not completed, some areas that were completed was done poorly and that it was impossible/unsafe for MTL to return to complete the work due to Mr Owens hostility during the hearing. Judgement - Claimant’s claim was dismissed. MTL not entitled to the outstanding balance. MTL breached CRDR Agreement. Mr Owens stated he would appeal, and the judge warned him his appeal would be denied. However, there still remains the option for me to make a counter claim against MTL for compensation. He is not on Checkatrade for a reason! No! I would not recommend this company. If I could give zero star, I would! Probably Mr Owens wishes to dismiss this as a fake report, no surprise there!

We are extremely pleased with our loft conversion. The team at More Than were polite, professional and very hard working. They adhered to social distancing and the use of masks. The communication and WhatsApp group with all the daily updates and pictures was fantastic. All work was completed to a high standard and within the agreed timescales just in time for the birth of our baby boy!! We couldn’t be happier with our conversion and wouldn’t hesitate to use them again. Thank you to Stacy and his team

Great company who are always contactable. I judge a company by how they react when something goes wrong, rather than when things are going right. We had our rear extension built during the lockdown. Teams went down with COVID. Stacy rang. Parts weren't available due to pandemic. Stacy rang. Christmas day we thought we had a problem. So we rang Stacy this time. Stacy answered and sorted problem out over the phone. All their staff are trustworthy and clean. Ended up getting More than Lofts to lay all the porcelain tiles throughout the house and decorating extra rooms. Decided to change our internal doors. No problem, MTL have an in-house carpenter. We also had an air conditioning unit that needed a bespoke housing built to hide it in the ceiling. No problem. We even got MTL's kitchen fitters to fit our kitchen which they did in swift time despite COVID striking again with the first team. It was looking as if we wouldn't have a kitchen for Christmas day. MTL had electricians and plumbers in on Christmas Eve and they made sure we had a working hob, oven and sink so we could cook our Christmas Day meal. Workmen took photos every day of what they did and this was sent to us via Whatsapp so we could keep a visual diary of how the build went. We wouldn't hesitate to use MTL again and would recommend them to any of our friends and family. Darren and Clare

More Than Lofts have just completed a loft conversion for us and we are very happy with the results. We chose MTL because they are a local company, had very good reviews and they employ all of their team rather than contractors. They are a one-stop shop and offer all aspects of the build, which attracted us. The initial consultation with Ian was very good; he's very knowledgeable and made helpdul suggestions. Stacey and his team were good at communicating. The project came in on budget and they were happy for us to add extras along the way. The guys that worked on our job were all very friendly and polite. We would employ MTL again.

More Than Lofts have just finished our loft conversion and we are all delighted with the whole process from initial quotation, negotiation, site start and quality throughout. The work was finished on time and on budget which was a great result. We had a great experience of working with and getting to know the team during the time they spent working on the house, a real comfort to us was that MTL have specialists in the different trades required to undertake the works ensuring that the quality at each stage is maintained. We have already recommended the team to friends of ours who are now working with MTL on their own project...they won't let you down and we are looking forward to the ground floor conversion next! Our project was a really enjoyable few months given the the constraints of home schooling during a pandemic! The relationship with MTL built through good communication with Stacy and the team ensured the process went as well as it could from the start and we can look back at this project in years to come and be proud of what we have achieved. MTL have delivered what they say they will...Creating Dream Homes!

First used More Than lofts for a rear and side extension five years ago. After a fabulous job we had them back to complete our loft extension. Always friendly and approachable and the guys in the house always polite and hard working. Just had then complete an internal feature wall and can’t yet again thank them enough. Would never hesitate to use Stacy and his team for any works we need.

Thank you to Stacy and all the MTL team. Completed a hip to gable loft conversion during a pandemic and in difficult weather conditions. The whole team are polite, trustworthy, reliable and professional. Work is carried out to a very high standard. The WhatsApp group with daily updates and photos are brilliant. We would definitely recommend this company,

Really pleased with More Than Lofts - we asked them to complete a 3rd floor loft conversion, tile & re-fit a separate bathroom and to decorate two other bedrooms, a staircase and an entrance hallway. Great value, good quality workmanship and a particular positive to note was the general manner of the contractors - good bunch of guys who were polite, friendly, respectful and careful not to intrude. The daily WhatsApp updates were a nice touch and communication was fast. We've had a lot of compliments about the improvement we've made to the house and the choice of finishes. Most importantly, we're happy with the work and have added more value to the property than the total cost of the project. We had several sharp elbowed competitors offer quotes which would not have led to the same outcome. A good quality, local business.

More Than Lofts have literally just finished our loft conversion and we are so happy with it. All of the guys who came to work here were friendly and helpful and worked really hard, all day, to get the job done. A couple of little extras needed sorting in the last few days and Stacy sent the guys straight out to deal with it no issues at all. We are so pleased with our conversion and especially pleased that its all now complete in time for Christmas! Thanks to everyone at MTL - have a wonderful Christmas.

Good value and good quality build work. Excellent communication via WhatsApp, keeping us up to date with progress throughout our project. Thanks Stacy and team for a job well done!

The team at More Than have created our dream loft - a sanctuary away from the hustle and bustle of life, and we couldn’t be happier with the end result. Stacy and his team have been extremely professional and a real pleasure to work with throughout the project. From the detailed quote at the beginning, to the WhatsApp group and daily progress photos, we were always kept in the loop. The team on site were hard-working, experienced and always professional - a real credit to More Than, and a representation of what a great company they are. In fact, we were so impressed that we’ve asked More Than to come back and extend our kitchen. We are excited to be working with them again, and would highly recommend More Than. They would be our first choice for any future projects.

The team at More Than Lofts have just completed our loft extension. From start to finish everyone was so helpful and trustworthy. We had a whatsapp group which kept us up to date with everything and all queries (big and small) were dealt with very quickly. Excellent quality of work and we would not hesitate to recommend them!

More Than Lofts recently delivered our Hip-to-gable roof and loft conversion and we are extremely happy with the workmanship. They set up a whatsapp group which I found very helpful and a great way to communicate. They regularly sent through photos of progress from beginning to end. Any queries they were quick to respond and action. They were completely trustworthy, reliable and professional who created excellent work. The finish is magnificent. A delightful team to work with. We' would definitely recommend More Than Lofts and we would use them again in the future.

Asked them for a quote, they came to have a look and left promising to provide some numbers - gave up chasing these guys after several follow ups - they just couldn't be bothered. If they didn't want the job then say so or price it accordingly? Poor customer service, feels like we dodged a bullet with these guys so happy not to hear back from them in the end.

wast of time waiting for a quote, not even a phone call.

Amazing work good job 👍

I don't know anything about the quality of their work as I never managed to get a quote. Somebody came to see me over 3 months ago and said they would provide me with a quote within a week. I've emailed them at least three times to ask for an update and they didn't even have the courtesy to say they are not able to do the job. Total waste of time. If you can't do the work be upfront and honest about it.

We hired More Than Lofts to build a loft extension for our terraced house. The quality of design and workmanship was very high. Safe to say it transformed our house taking it to a whole new level. Stacy was our main point of contact and always on the other end of the line if we had a question personally fixing problems whenever they came up. Overall I would be happy to recommend the company and will certainly bring in again.

More Than Lofts carried out extensive renovation work on our house in 2015. The work included a new 40m2 single story rear extension, a dormer extension, two new bathrooms and new kitchen. One year on and where are very happy with their work. Stacy the owner is an experienced and knowledgeable builder who has a genuine desire to do right by his customers. The work did take longer to complete than expected but it always does, that is the nature of home renovations. In the end More Than delivered quality work at a good price and are a safe choice for anyone looking for a builder. I would use More Than again for future projects.

More than lofts have just completed our rear extension, and other interior works. The end product is great, as were the workforce and team throughout the process. Most impressive, was the way Stacy outlined what could and couldn't be done from the very start. Unlike other builders, all options were detailed in the quote/contract, and the works were delivered as expected, with no surprises along the way. Thanks for a great job!

More than Lofts have just completed a loft extension and a first floor bathroom at my property. The build was reasonably complex due to the existing layout but right from the beginning Stacy and team demonstrated a commitment to find solutions. This continued throughout the build. The team were always contactable even at weekends and late into the evening, a level of customer service I really valued. The team on site were friendly and polite and took care of my home throughout the build. The workmanship is of an excellent quality. I would not hesitate to recommend More than Lofts and I wish them every success in the future.

Our extension was completed by More Than Lofts this year and we are very impressed with the service and delivery of their work. Our quote was the most detailed out of the suppliers we contacted and clearly broke down each element of the work required. As we changed various items, re-quotes were provided and amends were highlighted for ease. The team were wonderful to work with and we were sent photos and updates through a whatsap group, throughout the entire project. This was the perfect way to keep us in the loop as we were not living at the house whilst the work was taking place. Overall, a great company to work with.

More than lofts did an L shaped dormer conversion for us. It came in on time and on budget. The snagging items were promptly taken care of. There was excellent communication throughout and the whole team were delightful and hardworking. We are thrilled with the end result and would highly recommend MTL.

I have used MoreThanaLoft to build my loft conversion and I can only say I am more than happy about the result and the quality of the Job. Loft looks great and everything has been done high standard. During the work, we encountered many challenges and technical problems but Stacy and his team managed to get around it and came out with cleaver idea to resolve issues. I AM VERY HAPPY and I would use them again if we had to start from the beginning. I would gladly add photo here but there is no attachment link. So just ping me if anyone wants to see photo.

More Than Lofts recently replaced the roof of my flat in Epsom. They filled out all the paperwork required by the council and arranged the appropriate pavement licenses for the scaffold - I didn't have to do a thing. They said that they would complete the work in just over a week and they were true to their word. The team were efficient, polite and did an amazing job. The roof looks great and compliments the rest of the houses in the street. They even re-routed the tangle of drainage pipes that was up there into a far better drainage solution - and sorted out a wasp nest. Overall I found More Than Lofts to be friendly, honest and extremely well priced. Thanks guys!

After talking to a number of different contractors and having worked with various builders over the years I have to say how refreshing it is to find a company that actually cares about the job and listens to what you want as a customer. The team from More Than Lofts are courteous and polite and have completed such an exceptional job I cannot recommend them highly enough. From the quotation stages to help with plans, planning applications and completing the job, More Than Lofts were completely professional taking as much of the stress away from us as they possibly could. I will be sure to call them whenever we need any work done!

More Than Lofts was contracted to work on a loft conversion. There were a number of deviations from the specifications they were provided with and delays. Despite not having completed the work the owner and an associate called unannounced on my home one evening, intimidating me and my family and refusing to leave my property when asked to do so. He proceeded to shout from outside my door and bang loudly on it for up towards 2 hours until the police arrived.

“I purchased a property that had been empty for 2-3 years and was suffering with damp and just a general mess. Stacy came up and was able to talk me through the whole renovation process and lay out how the job would go. I had building work, plastering, complete double glazing and a whole new central heating system installed. All the work was on target, on budget and I'm totally made-up with the quality of the work. I would definitely recommend More than Lofts for any type of building and decorating work.”