MM GROUP SERVICES LTD
4.4(106)Bensham Manor, Croydon, Thornton Heath • NICEIC




About
MM GROUP SERVICES LTD are active electricians based in Bensham Manor, Thornton Heath. They are NICEIC registered installers, providing electrical services with a professional approach.
Customers frequently praise their friendly service, clear communication and prompt appointments. Reviews also highlight knowledgeable, tidy and respectful engineers, fair pricing and helpful office support.
Services
Electrical installation service
Reviews
4.4
MM GROUP SERVICES LTD is frequently praised for friendly, professional service, clear communication and prompt appointments. Reviews commonly mention boiler installations, servicing, gas safety certificates, plumbing repairs, electrical work and heating emergencies, with engineers described as knowledgeable, tidy and respectful of customers’ homes. Many customers also value fair pricing and helpful office support, although some older reviews raise concerns about missed appointments, communication and aftercare when problems arose.
Summarised with AI
friendly and polite staff, good communication regarding appointment times, and a tidy work ethic.
The plumber was very helpful and understanding. I am very happy with the work and will use the service again...
Happy with Our boiler installation and Gas safety.
Fantastic service, chaps who came to install the boiler were very good, explained every steps, left the place very tidy, they ensured the boiler was installed properly, received gas safe certificate and boiler registration with bosch couple of weeks later. They arrived on time too. Installed via Worcester bosch fast track service. Highly recommend 👌
MM Heating were very professional. They were respectful of my property and kept me fully informed. They cleaned up once they were finished and did a great job of installing our new boiler whilst causing us minimum disruption. Ahmed was very knowledgeable and helpful and I would go highly recommend him and the company.
We’ve been with MM Heating for over 10 years now, and they’ve never let us down. Always friendly, professional, and quick to help whenever something comes up. Prices are fair and transparent — no surprises. It’s a company we trust completely and are happy to recommend to anyone!
Very professional and friendly. They did a good job. Well done
Very happy with boiler service gas safety certificate.
Call mom heating for boiler leak fixed within 5 minutes. Great service highly recommended company
Very happy with service.
I had an extension drawn and applied for the planning with council through MM heating . Excellent service I had received from them through out the process. Thank you I would recommend their service
Very happy with my boiler installation Many thanks
Installation of my boiler went very well next day plus 10 years warranty.
Previously on a landlord boiler service visit I showed the engineer some external piping and insulation which he claimed was NOT required to be corrected/repaired . This was seriously negligent advice . Also tightened my cleaner /filter too tight to make it impossible to open. Also refused to assist me on a small job on another rented property . Will not use this expensive and not very professional engineer again !
Just had an annual service on my boiler from MM heating. Organised admin team who booked me in promptly, polite engineer who explained the process. A thorough job compared to other companies I've used to service boiler. Going forward they will be my go to. Thank you MM group.
MM Heating provided great service to rectify multiple serious leaks on my heat exchanger within 3 hours of my call. Special shout out to Masood, the heating engineer who attended my flat and worked hard to get everything fixed, and Laura at their office who helped arranged for a visit.
We had a very good experience with this company - they spent a lot of time trying to sort out a broken boiler. In the end we had to have a new boiler but the cost of the new boiler and fitting was very reasonable and the work was carried out in a professional way. Admin staff in the office were also very helpful and quick to respond to messages.
I found the installation team to be really efficient, effective and diligent in the work undertaken. The installation was really clean, quick and no problems at all since it was completed.
“I’m extremely pleased with the service from [MM Heating ]. They were prompt, professional, and highly knowledgeable. The installation/repair was done efficiently, and everything is working perfectly. I would highly recommend them for reliable and high-quality heating solutions.”
Very happy with boiler installation Gas safety certificate electric certificate for my rented property.
Happy with our boiler installation. Thanks
MM Heating carried out a loft conversion and full house renovation including new bathroom and Kitchen. The works were carried out in 2018, I have been in court with them ever since for defective works. The final hearing occurred in March 22, and a County Court Judgement was made against them .They have not complied with the Judgement and I continue to chase them. They lie, steal and are dishonest. Be warned when it goes wrong you will be left high and dry and they will 'sell' the company or keep changing the names of the company directors. The real culprits are Milad Amiri and Mansoor Amiri. Steer Clear of them and the entire 'MM' facade. If I could give Zero stars I would.
Gas Safety certificate
Came across MM Heating by accident, looking for a plumber for my rented property. 2 years down the line, I've got Laura on speed dial for jobs big and small. Always calming and jolly while efficient. Kept up-to-date at all times on progress. Highly recommended. Local Gem💎
MM Heating did a fantastic job replacing our 30+ year old boiler. The team in the office were very helpful and quick to respond and the engineers on the day truly went above and beyond. They were replacing our old piping as well as the boiler and the job proved more complex than initially thought. This didn't affect the price, they still got it done in a day – and, what's more, without us even asking they cleared three of our drains for us. We're very happy and very grateful - thank you!
Very pleased with the service ,have bee using MM Heating for over 10 years, always on time and reliable,rececently had a new combi boiler installed, neat and tidy workmanship Highly recommended
Very happy with call out fixed my boiler problem in 10min. Highly recommended company
MM electricals have been a life saver. They arrived on time and have seen to 3 issue I had within the home immediately. Their prices are fair and affordable. I would recommend them any time
We have been giving jobs to MM Heating for a few years. Dealing with Laura in the office has always been great; she manages to stay cool, calm, and collective in all situations. The guys on the tools are always professional and always look for solutions to get the job done. We would highly recommend the team at MM.
Excellent service , Power flush done perfectly
Was pleased with the annual service of our boiler performed by Ahmadullah.
friendly staff, they offer multiple services so far songood
Very good service
I had a leak in my house due to the work of a very incompetent plumber that we had used last time! I was told that he had used the wrong connections and things weren’t tightened properly after we had some work done a few days ago. MM were extremely helpful in finding the leak and fixing it!
We used MM Heating recently for the plumbing that was needed in our new bathroom and the new kitchen. We also bought a new boiler and all the work that was carried out was fast and to good quality. I have had a wonderful experience with MM! Thanks so much guys!!!
Our student accommodation had an issue with the heating which left us freezing. After the landlord confirmed that they would cover the issue we decided to find a local heating company as our landlord takes ages to send their contractors over. MM was quick to send someone over to provide a quotation to our landlord directly which they were happy to proceed with. MM was kind enough to fit us into their schedule the same day and showed empathy towards our issue and understood our circumstances.
After using this company to install 4 boilers for me and my brother and sister I thought it was a good company until I encountered a problem the boiler for some reason wasn’t registered successfully at the time of installation, found my self with a two year boiler broken and the warranty wasn’t valid glowworm didn’t want to know so I tried the installer after two weeks of calling back and forward between the two ladies not helpful at all asked to speak to a manager they didn’t even tell me who’s the manager. Luckily glowworm sort it out in the end . Really disappointed with MMheating they should’ve done more .that’s when you know How professional is the company when there’s problems.
Oleg, the Engineer is a serendipity! He is flexible, creative, thorough, top of the line. Highly recommended!
Two installers arrived on a Saturday morning and were here for 8 hours because not only did we need a new boiler but all the adjacent pipework required changing due to the regulation changes since our original boiler was installed many years ago. I cannot fault the workmanship or the sheer hard graft and the quality of the installation is very good indeed. They would not leave until all our radiators were hot just to be sure. They put up with a myriad of questions from myself and never once did they seem put out by my endless probing. Highly recommended.
Gas Safe plumber are polite and professional, they installed my new boiler properly and they modified my cupboard to adapt the new boiler! They clean it up after the the work done , also answer all my concern.
Great service, new boiler installed in half day, old one removed, all cleaned up. Very professional and polite service.
Friendly and helpful staff. Engineer is knowledgeable and efficient. Will use them again to service my boiler
Excellent service on all fronts from the office support to the installation team. Cannot praise them highly enough. First class job all round.
Extremely efficient,helpful and reliable service.
The most dishonest, corrupt, creepy experience I've ever had. Over 9 months with at least 5 visits. The "engineer" usually unmasked, laughing about things not working, not listening to me, not knowing how to fix problems. Should not be operating a business.
Alex did a conversion from my old immersion tank boiler to a new combi Vaillant over two days and it was a really excellent job, very happy with the on-demand hot water and fabulous new boiler - highly recommended!
Feb 2021Called and was asked to send photos of boiler and someone will get back to me. Called a couple of hours later and again was told someone will get back to me. The coldest time of the year. Not professional would not recommend poor communication.
We had the boiler fitted in on 16th Oct 2020. Alex was very polite and friendly and answered all the question we had. He was on time and very tidy. When my husband explained to Laura that we do not have the heating or the hot water for the past 3 days. she arranged every thing for the next day . I would strongly recommend this company . I f need to be used again will do so. Big thanks to Laura and Alex.
After making numerous calls to rip of merchants! I contacted this company and spoke to Laura about a job at my mothers for a boiler installation. She was professional, got an appointment the following day! The workmen were polite and when there was a problem with the timer, I contacted Laura and it was resolved and fitted the following day! An excellent company with great customer service, no over charging, and fixed fair prices, so much so we will be using them for a couple of jobs in the coming months. Thank you
Very happy with our boiler replacement.
Had a new boiler quote which was great value compared to others same boiler etc.. But was considerably cheaper than others. I was impressed with the engineer oleg just got on with it and had it done all within one day all others said 2 days work as it was being moved. 10 year warranty so hopefully will be fine with no problems.
Excellent service provided. I had a brand new boiler installed at such a short notice. The engineer installed it under 2h and was very professional and did a very neat job. I highly recommend, as the pricing and service was amazing. Thank you very much for everything.
Excellent service and advice, spoke to them about my problem over the weekend and by Tuesday and I had a brand new boiler and flue installed. Efficient and professional service, I would definitely recommend.
Fantastic response time and service! The engineer even returned later in the day to ensure fault was fully rectified. Fast, efficient and professional service and I would thoroughly recommend without hesitation.
I must say, the service I have just rec’d for a new boiler installation has been magic. The engineer (Alex) was simply awesome with his work, tidiness and very helpful in general. Laura (office) too has been superb and I would most certainly recommend this company without a shadow of doubt - Thanks guys...
Something whent wrong with my previews reviews. I am trying for the 3rd time as it's important to leave a proper review. As I was saying I was reluctant to go head with the purchase and install a new boiler, after I spoken to Laura in the office, all my questions were professionally answered I decided to go ahead with it. Oleg the engineer came on time did a great job. I 100% recommend this company.
What a great company. I literally cannot find a single fault to criticize. They arrived exactly on time, the engineer was polite and courteous, showed his credentials and I.D. then got to work. Protective sheets were placed feontghe door to the boiler and he quickly and efficiently remove the old boiler and set about installing the new one. I was so impressed with the quality of the install and service. I would recommend this company wholeheartedly.
Experienced, reliable and helpful.
We had a boiler installed 2 years ago which was generally an ok experience, however I’ve decided to write a review due to the aftercare since. Downsides: - never left a log book with me post installation and claim I must have lost it and that it will turn up somewhere (it didn’t). - after the annual service they wouldn’t respond to multiple questions asking why there was an issue with the boiler’s pressure post their visit. It also caused loud knocking noises through the property which weren’t there before which I’ve had to spend extra money with a plumber to try and sort - they continually message you annually about the annual service - they aren’t interested in replying when there’s an issue, but happy to send lots of sales messages - when I emailed them saying the above, unsurprisingly they didn’t reply again Basically can they install a boiler? Yes. Do they have any customer service when you have an issue / query with the service? None. I wouldn’t recommend.
We have installed new Worcester Bosch Greenstar 25i very happy with installation.
Very professional and high standards. MM Installed Vaillant EcoFit Pure 25kw
Happy with installation our Worcester boiler. Highly recommended to all
MM heating installed Worcester Greenstar 8000 35kW Style Combination Boiler very happy with service.
Excellent service installing my vaillant boiler.
MM Heating has always given me a cost effective and excellent service in installing my Worcester Bosch Boiler and in the annual service. Their price is also very competitive when compared to other approved installers. I will always recommend them
MM Heating Ltd is outstanding! The service was phenomenal and quick! MM Heating takes customer service very seriously and always strives to improve it. I always recommended MM Heating & Boiler Installation LTD for better and cheapest services
MM Heating , by far, is the best Heating organization I ever hired. Not only did they come immediately to correct my problem but they were extremely neat and cleaned up very well.I am very happy with their work. Quick response. Replaced water heater with no problem. Will definitely use again. Thank you.
Very Happy with our boiler installation. Highly recommend to All.
Had a new boiler fitted , spot on service and the engineer was excellent. Could not be happier with the service and price
As per previous reviews there is a complete lack of disregard for new inquiries from these clowns, which one would assume is indicative of an utter lack of professionalism. Called 3 times in one day to simply have an online quotation ratified, and despite promises of a response none was forthcoming.
MM Heating installed combi boiler for us last year. With 10 years Gurrantee.
My boiler was broken down and I called MM Heating. They came the Next Day and replace with new one.very happy with replacement.
Update: they finally sent me a quote (claimed that they got my email wrong but it was only after they saw this comment) Original: I called them about repairing a boiler. An engineer came, received £60 in cash, to say yes the boiler needs repair and promised to send a quote for a malfunctioning part. I waited several days and hearing nothing from them I called. A receptionist (?) asked for my email and promised to send the quote but nothing happened. I called them a few days later. A guy over the phone tried to sell me a new boiler instead of repair. I insisted on the promised quote. He said they'll provide it. Again nothing happened for several days. For the third time called them, a man said he'll immediately gets in touch with the engineer and I haven't heard from them for more than a week now.
Extremely happy with my new boiler mansoor end the team were very helpful I was really impressed with the service excellent price, excellent job, staff was very friendly ,, highly recommend them to all . Many thanks to mansoor and his team
Absolutely bad experience! Rude customer service , can't install boilers properly as it took them over 2 days! Lots of hidden charges and no negotiation. Absolutely do not recommend stay away.
A complete waste of time, appointment not kept, no communication, advoid at all costs!!!
Absolutely amazing service. I had my whole heating system reinstalled, and I am very impressed with the service
They did a good job installing the boiler except the outside pipe was installed incorrect they called out warranty company on my behalf who charged me £100 for the call out charge despite they were liable and responsible to rectify the matter as the warrant does not cover it they were responsible for the completion of install in which they rectified issues e despite false promises they would . the follow up service been poor - disorganised, Therefore not sure that company is to the highest safety regulations so beware
Services are superb. They act instantly. Dependable , honest and helping attitude towards customers.
We have installed new boiler and moved to different location very pleased with MM Heating services. Highly recommended
I was away my tenant boiler broken. Very with service highly recommended company. Thank you
I am so pleased with the installation of my boiler. The engineer was so efficient and respectful of my home. He didn't make a mess and tidied up after himself. The boiler looks amazing! I would definitely use this service again.
Rude customer service. You need to check yourself before coming out with attitude on the phone. Joke of a company, like talking to stroppy children, surprised they can keep a customer.
Quotations are way over their advertised prices, including hidden charges.
Excellent service, came out quickly and charged exactly as the price quoted.
They made one appointment which they missed without notifying me. They then made another which they also missed without notifying me. When I called them later in the day they said their van broke down. Well you can't fault that for a good excuse.
Great experience from start to finish. Very happy with the work, service and price was fair too. Steve (Sutton)
Take out the chimney Breast and converted the loft I am happy and recommend to friends and family
Extremely pleased with my new loft- the team were very professional and I'm so glad I hired mm loft conversion. I have recommended to my family and friends
We are very happy with the new boiler. Mansoor was very helpful when he came to give us a quote for everything. The engineer who installed it was very polite and helpful. He left everything very clean and tidy. Would recommend this company .
A good job done all A1
We used mm for mm for loft and boiler installed for us Great very happy with service.
Friendly, professional, and quick service.
I highly recommend MM Heating to all my friends and family. The engineers were highly professional, friendly and efficient. I'm very pleased with the work and I would highly recommend this company and will most certainly use them again.
Very friendly staff and fast next day service. Extremely competitive prices but completely worth it! Will definitely recommend to friends and family.
Very competent, courteous , completed the job within short time and left the place tidy
Excellent job, very professional and friendly.Nothing was bother when asked lot of questions. Regards to boiler and c/heating. A great professional.
Location
Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
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