Eco Providers Ltd
4.6(67)Knowle Green • TrustMark • NICEIC




About
Eco Providers Ltd is an electrician based in Knowle Green. They are listed with TrustMark and NICEIC as an installer. Customers say they are professional, keep them informed, are polite and friendly, and leave things clean and tidy after work.
Reviews
4.6
Eco Providers Ltd reviewers often report professional, polite and friendly teams. Several say they were kept well informed and that the house was left clean and tidy. Some report lower energy bills after work such as boilers, heat pumps or solar panels. A number describe the work as done to a good standard. Criticism includes mess and damage in some homes, a hole in the roof and unexplained higher bills for one customer, no hot water and a noisy system for another, and two older customers left without heating for winter after an application was stopped. Some complain about poor communication and missing product information.
Excellent team! Jordan, Alex, Zac & Sam. They came to install our solar pack on behalf of Octopus Solar Energy, and they worked like clock work. What a team. All were polite, pleasant and genuine guys. Towards the end of the work, Zac explained everything (I wish I took notes). True professionals. Would highly recommend.
Good service, quality installers, they done a great job!
Great service !!
Great service. Very professional- highly recommend
Eco Providers did a great job with our solar install, the team were professional, helpful and everything was completed smoothly. Would recommend.
Great job lads where quick clean and professional. Would highly recommend
I don’t think eco provides could have done a better job with our recent solar install, the team were professional, helpful and everything was completed smoothly. Would highly recommend!
Eco Providers did a great job with our solar install, the team were professional, helpful and everything was completed smoothly. Would recommend.
Really pleased with the service from Eco Providers. The installation team were professional and friendly, everything was completed on time and without any issues. Great company, would definitely recommend
Jim and Al came and insulated three walls and plaster in my house. They were pleasant guys and did everything quickly. The standard looks fine, but I'm not claiming to be an expert. Overall happy at this point. Also thanks to the Labour government for funding this scheme. 👌🎄
Overall, it wasn't a bad experience. The communication was okay. We were told when they were coming and at what time and you could track them as well a few niggly bits but they came out to sort most of them out. The only downside is that I have a small hole in the roof. The outside of my house looks like a chemical plant and the heat pump was not where we suggested there are a few old radiator pipes which are still sticking out of the wall and my electricity bill has gone through the roof. I have asked for an instruction manual of how to use the heat pump But still waiting
KEEP AWAY! THEY HAVE LEFT TWO 86 & 87 YEAR OLD FARMERS IN THE COLD FOR WINTER A terrible company. 5 months of sitting on application. Then without warning they pull the plug. ASKED THEM TO GIVE SITE REPORTS OF PROPERTIES SO OTHER COMPANIES CAN DO INSTALL. THEY REFUSE LEAVING TWO MEN IN THE COLD! HORRENDOUS. NO DATA PROTECTION FOR APPLICATIONS. Promises made and broken. Not a company anyone should be dealing with. I have all the communications from this company. I will be contacting the authorities with all the communications.
Absolutely fabulous installation installers & plasterers, done everything we asked & more, kind, considerate, great to have laugh with. Thank you so very much Jimmy, Dion & Ally, awesome guys. Superb service. Derserve 5* plus .
Terrible experience from start to finish, no discussion regarding battery options but then told to change the inverter was £400 that's without any batteries. The install was one mess after another, they clearly don't understand housekeeping or how to use a dustpan and brush or a vacuum cleaner. Potentially dangerous electrical connection or lack of, as an earth cable was just pushed into a hole in the wall. Thermostats on the water cylinder were incorrect. Water through the lounge ceiling, whilst they repainted the walls the ceiling remains untouched. Poor/lack of communication from their office expecting their customer to be psychic. You should Avoid this company if you expect a professional and safe installation.
Oh god where to start. Firstly I admit our house isn’t clean. We have 9 dogs 5 cats and live in the country. I have a debilitating illness and a severe dust allergy. I apologised to the insulation chaps and they were absolutely fine. Covered everything with dust sheets and covered the stairs in plastic. I was told absolutely nothing about what had been approved so had no idea what was being done. Thought the loft insulation was just the loft but when they arrived they said because of the roof slope the bedroom walls would have to be insulated internally. To be honest I should have just said no then and cancelled the whole thing. Their work was a good standard but I’ve now lost around 6 inches of floor space in each room. So far, rather upset not to know the extent of the work but ok. The wall cavity insulation guys were there for about a day and an half and went. Then at lunchtime an inspector arrived and was meant to do a pre, mid and end inspection and check paperwork. Theyd gone! He was horrified. The loft installers didn’t have any paperwork or id either. Again the inspector was not impressed. Next the plumbers. Had to be directed in because they couldn’t find me. Ok some companies with old sat navs struggle but as I’m pretty much at home all day I shop online constantly and no one else has a problem. They were slightly grumpy when they arrived because they couldn’t find my house and had been driving around (sub contractors - so not tracked by eco providers ). And were very negative about eco providers. Ok. They arrived with no plans or worksheet Then they descend. I retreat and leave them to it. I come back in at lunchtime to find not a single dust sheet in use and they’ve removed my lovely chrome towel rail in the downstairs loo and replaced with a hideous half the size white rad leaving the old fixing holes really visible and in coloured tiles that I’ll never match with filler or be able to replace. To say I was horrified was an understatement. I wasn’t told at any stage of this and then knew the same fate would happen to the full height one in the bathroom. I ran out to the contractors and said what have you done (plus another few choice words I’m afraid). Response from them we were told to replace everything so we are. End of. Our house was a carcass 10 years ago and we lovingly brought it back to life with oak floors and doors, solid oak kitchen, blue aga etc. Then the electricians All I can say is that I wish I had never had the work done. The upheaval and disregard for my home was awful. I’ve never cried so much. And I’m a retired 59 year old company director who has dealt with contractors for over 30 years.
Jack and Ross arrived on time every day to install a complete central heating system in my 3 bed house. New boiler, radiators and all pipework in 2 days. I asked for a couple of changes (rad position) and they were done straight away. Firing up the boiler was smooth, no leaks and every rad hot! Tidied up after themselves at the end. Two very professional, hardworking and likeable guys.
Absolutely helpful from 1st day I got in touch. Can't believe the drop in our gas bills. Highly recommended 👌
I have had the best experience with eco providers, had a boiler replacement and loft insulation. Never an issue. Thank you
Plasters great house left in a terrible mess total Disregard for our home damage to an outside building ran over our cat electrical problems many . Since having this work done our electric bills have increased from an average of £150 per month now average £500. Very little information given on the product and solar panels pretty much pointless unless you have a battery this was never discussed and since discovered the cost is aprox £7,000. The damp in the house was sorted out but the service and huge increase in bills no information about batteries is disappointing.
Very good
Great experience working with this company. They were professional, knowledgeable, and clearly committed to sustainability. They provided excellent advice on air source heat pumps and solar panel installation, ensuring we got the best setup for our needs. The installation process was smooth, and the team was efficient and meticulous in their work. Highly recommend for anyone looking to invest in renewable energy solutions.
Superb throughout, had the wall cavity insulation and house is 70% warmer. Again many thanks for everything. The guys were brilliant and had no issues. Very happy. Kurshid begum
The boys jack and Ross were that were here to do the boiler were absolutely fantastic would recommend them
Can't thank the team enough. Right from the survey stage through to completion they have been great to deal with, from the office staff to the installation leads and the engineers themselves. They replaced our very old immersion tank and unsafe old gas heaters and installed loft insulation, a new boiler and several radiators. They also fitted 2 extractor fans for us which I didn't know they were doing so that was a bonus, too! Always kept me well informed and we're happy to answer any questions; if one person didn't know they'd find out from someone who did. Always left the house clean and tidy after the work. Thank you so much!
I would not recommend EcoProviders to anyone. If I had a choice, I wouldn't have used them. Ultimately, no care or respect for the customer & definitely not for their home. If you find you have 'Jacks team' as your plumbers.... then ask for another! Firstly, they installed the water tank the wrong way around. These are plumbers!? So no hot water for a couple more weeks until they could send someone to dismantle & do it properly. Jacks' team also came with a lot of damage and complete disrespect. They treated my home like a worksite. Complete with loud music all day. First thing they did was to chuck their tools onto my plants outside. There was damage to walls, doors, new carpet, new furniture. Didn't cover my bed as they said, except with my bedroom door & tools etc. I still have no access to my loft due to broken loft ladders, which I can't replace, and shouldn't have to! I had no water that day, so told them I would be using the local shop toilet as i didn't want stale pee left in my toilet for the day. And what was there to greet me, visible for all to see & smell in the hallway, when I got back? Seems all 4 had used the toilet And peed all over the floor! Complete with black handprints all over the toilet of course. I hate to think how they treat someone who doesn't have a rare illness & poor immune system. I actually cried when they left. I wouldn't wish them on anyone. As for the actual system, it's incredibly noisy, & I'm not talking about the pump outside. Internally I have screeching, clicking & banging. So much so, that it has scared me a couple of times & I've turned the temp down/off, thinking something was about to blow. The thermostat was screwed to the wall in the warmest spot in the house. I've had to remove it and patch up the wall. Despite saying I could have a smart thermostat, they don't provide one. I've been told to carry it around the house with me! I look forward to trying that with my EDS hands when I'm next on crutches. The radiators with their intelligent 'radbots' are useless. I spend most of my evenings in the lounge, chilly and having to keep getting up switching the radiator back on. And yes the heating is still on & the thermostat in another room. They've just been pulled up on a no safety stickers on any equipment and no schematic on the system should an emergency occur. These are but a few issues. No info supplied on the system, no aftercare, no idea when this system needs to be serviced and by whome. There's no point responding as you have other reviews, especially when my issues have been raised. Simply no care, no communication, no respect. But I will say this... it's not a worksite, it's my home and there's a person here!
Real good set of workers very tidy and respectful. Thankyou
I have been diagnosed with issues due to which I find it difficult to socialise, I don’t like strange people in my home so having trades people was very difficult. The manager I think his name was Michael and another member of staff Jayne explained the process and settled my anxiety a bit. When the workmen came to do the insulation, they were brilliant and cleared up after they left. I could leave them in a room to carry on with their work. They were polite. I even left them one whole day to do the work. I was very happy with their work. When the boiler people came they were quick and efficient. The only thing that had happened was that the electrician hasn’t come to connect the temperature control but everything has been fine. But overall these people are very trustworthy.
From start to finish we had an excellent experience throughout. The work was very professional and the different teams that arrived explained everything and kept us informed at every stage. We would highly recommend ecoproviders. A special thanks to those staff that stood out, Jayne, Allan & Connor, Kevin & Gavin. Well done and Thank you so much.
I had nothing but problems from start to finish and the state of the house when work was compete was a joke. Not cleaning up properly, not finishing work, dust everywhere and my house was literally turned upside down. Workman walking in and out with dirty boots even in heavy rain. Workmen not returning and being left days. Lots of mess and rubble left in the garden too. Obviously grateful for getting the system installed however it was such a stressful ordeal and if they took more care and respect of my house may have scored more. I was told at the beginning you will not even know they’ve been as they always clean up. Definitely not the situation. Very disappointing.
Had a boiler grant put in, still got electrics to setup but everything else so far has been amazing and very professional.
Joel and Jake from Eco Providers did an incredible job I applied through eco providers for the eco4 scheme. They provided excellent service, were highly organised, and completed the installation efficiently. The new boiler and insulation have significantly reduced my energy bills and made my home more comfortable. I highly recommend Eco Providers for their expertise and commitment to environmentally-friendly choices. Thanks to Joel and Jake for their fantastic work!
I highly recommend Eco Providers and Kevin to anyone considering installing an air source heat pump and solar system. Their professionalism, expertise, and dedication to customer satisfaction are commendable. Thank you, Eco Providers and Kevin, for providing exceptional service and delivering outstanding results and best of all it was all for Free under the Eco4 scheme!
I recently had the pleasure of working with Eco Providers and specifically Kevin, and I must say, the service and experience were nothing short of exceptional. From the moment I reached out to Eco Providers, Jill was incredibly responsive and attentive. She took the time to understand my needs and provided valuable insights and recommendations tailored to my specific requirements. Kevin's extensive knowledge and expertise in the field were evident throughout our interactions. The installation process was smooth and efficient, thanks to Kevin's meticulous attention to detail. He and his team worked diligently to ensure that everything was done to the highest standard. They were punctual, respectful of my property, and maintained a clean and organized work area throughout the process. Since the installation, I have been enjoying the benefits of the air source heat pump and solar system. The energy savings have been impressive, and I can already see a significant reduction in my monthly utility bills. Not only that, but knowing that I am contributing to a cleaner and more sustainable future is truly rewarding.
Highly recommend this company and all the staff I have dealt with. Went above and beyond to make the whole experience as smooth and stress free as possible. My family are so grateful and a massive thank you to John and his team who installed the system and did all the hard work…. Superstars🤩
A great experience from start to finish. After applying online, I was soon contacted by the sales team to let me know I was eligible for a new boiler and insulation, all for free!!! I was kept up to date each step of the way and I couldn't be happier with the work that was carried out. I have already noticed a decrease in my bills! THANK YOU ECO PROVIDERS!!!
I recently got solar panels fitted, and I was pleasantly surprised to find out that I could get a free, no-obligation assessment and all the work for free as I qualified for the scheme, During the assessment, their team Carrie and Jodie carefully reviewed my current energy usage and roof space to recommend the best solar panel system for my needs. What impressed me the most was the expertise of their team. They had years of experience in the industry and provided me with tailored advice on selecting the ideal solar panel system for my home. They took into account factors like my energy usage, available roof space, and budget to ensure that I got the most efficient and cost-effective solution, thank you Matt! If you're considering solar panels, I highly recommend checking out Eco Providers. They offer a complimentary evaluation, expert advice, and was all for FREE. It's a win-win situation!
The installation of our boiler and loft insulation was swift, and the staff were incredibly helpful throughout the process. We appreciate the efficiency and assistance provided. Thank you.
Great service from the first phone call to the finished job…highly recommend
Great service and friendly, polite team. Thanks :)
Super communication and very helpful. Really great experience overall
Thanks to the team! The lads who did the work were amazing. 5 stars from me
I got a free home heating and insulation grants. The lads did a fantastic job and best of all it was all completely free. 5 stars no complaints and highly recommended
I recently had my Air source heat pump fitted service by Eco Providers, and I must say, the entire experience was nothing short of exceptional. From the moment I qualified and I was booked in for it to be installed to the booking and to the day of the installation, every step was handled with utmost professionalism and care. Jill, from the booking team, provided excellent communication throughout the process, ensuring that all my queries were addressed promptly. When the day of the installation arrived, Kevin, the engineer, arrived at my home and immediately impressed me with his knowledge and expertise. Kevin meticulously carried out a thorough service and inspection, leaving no stone unturned. He took the time to explain each step of the process to me, ensuring that I understood how to optimize the performance of my ASHP system. His professionalism and attention to detail were truly commendable. Overall, I am extremely satisfied with the service and inspection I received for my ASHP. The entire team, from Jill to Kevin, upheld brilliant standards, and I can confidently say that my ASHP is in excellent hands and my energy bills are significantly lower ☺️
I'm not the best at remembering to give reviews but my experience with Eco Providers has impressed me so much I'm not forgetting this time! My whole experience from start to finish has been exceptional. Each and every person I have dealt with throughout the whole process both on the phone and in person has been has been helpful, polite, knowledgeable and professional. The quality of the workmanship has been too quality and the installers were very clean and tidy which made me happy too. I was anticipating it to be quite a stressful time whilst the work was carried out but this just wasn't the case and I thank the whole team so much for this. To sum up- an amazing service from an amazing team if people. Well done Eco Providers and thank you once again. I'll definitely recommend you to my friends.
Recommended A great company, professional from start to finish did exactly what they said they would, really happy with solar panels fitted and have seen benefit in bills already
Highly Recommended! I recently used Eco Providers UK for the installation of internal wall insulation and gas central heating, and I couldn't be happier with the experience. From start to finish, the entire process was excellent. The teams that carried out the work were not only friendly but also displayed a high level of professionalism and skill. Throughout the project, I was kept well informed and received updates at each stage. I would like to specifically mention Jill from the office, who was extremely helpful. I also want to give a special shout-out to Brett and Liam, who faced a challenging installation due to limited access below the floors. However, they went above and beyond to accommodate my requests regarding the positioning of the boiler and the feed to the mixer shower. I can confidently recommend Eco Providers UK to anyone in need of insulation and central heating services. Thank you for a job well done!
A great company that carry out all the work to an excellent standard. Lots of great communication and updates. I would recommend this company 100%. Thank you Eco Providers.
Cannot praise Eco Providers enough, the staff are friendly and hard working and tidied up after themselves. The standard of workmanship has been excellent, we are chuffed to bits with our free upgrades. Thank you Eco Providers!
Amazing company! Would highly recommend thank you Christine 😊
You will go a long way to find a company as efficient and professional as Eco Providers . They recently did multiple installations at a rental property that I own.This included roof insulation, renewing an outdated propane gas heating system for air sourced heat pump one plus updating the bathroom and kitchen ventilation and finally the installation of solar panels .The initial survey was carried out by Richard who fully explained the inadequacies of the existing heating and loft insulation . He then fully explained the improvements on offer . The tenant had problems as the bottled gas was due to run out and the boiler was also unreliable . As the weather was becoming much cooler Dave said he would work on his report over the weekend and try to get the works started asap, The written survey completed on the 2nd Oct , The go ahead signed in the 4th Oct .16th November , all works completed !! . The resulting benefits ; a great upgrade , a warm house and solar system , A big tick ✔️ for the benefits to our small contribution to slowing down climate change. Thanks also to office manager Matt , Darren & Mike heating engineers who did a magnificent and artistic job with the copper pipe work, in some very confined spaces , The loft insulators , electricians, Jorden solar manager , solar electricians and roofer. Guys you all worked so well with the minimum on inconvenience to the tenant Also impressed with Jenny, Samantha and the other girls in the office , who answered the phones promptly, were extremely helpful and courteous. There is no doubt in my mind that this job had the potential to be very stressful , but because of their professionalism and teamwork all went very smoothly. 5 ***** doesn’t seem enough.Thank you to all concerned at Eco Providers
I really am thoroughly impressed with the quality of work I recieved - and best of all it was free! I was nervous about the upheaval beforehand but I was assured there would be minimal disruption by Gemma and boy am I glad I listened to her. Huge thanks to everyone that made this possible for me.
All work was carried out promptly and perfectly
Absolutely brilliant company from start to finish! We had a difficult 70 yr old system to replace and they went out of their way to do everything we wanted. From the surveyor to the guys who fitted the system they were friendly, knowledgeable and professional at every turn. Would highly recommend. Thank you Eco Providers Ltd.
If ya need anything insulation or solar related they are the best.
Top noch! Thanks guys
Highly recommend this company. I had my fan heaters replaced with oil heaters which has made a massive difference to my electric bill. The 2 men were really polite & professional, got the job done fast and cleaned up any mess they had made x
I used the Eco providers a few weeks ago to fit a new central heating system and cavity wall insulted too. They were brilliant and I would highly recommend them for their workmanship and polite staff who care about their work.
Just had cavity wall insulation done great pair of lads Graham and Gary very efficient cleaned up after they had done very pleasant and helpful Thankyou
Just had my loft insulation and gas central heating fitted can feel the difference already. Thanks!
Area
Opening times
- Monday8:00 AM – 5:30 PM
- Tuesday8:00 AM – 5:30 PM
- Wednesday8:00 AM – 5:30 PM
- Thursday8:00 AM – 5:30 PM
- Friday8:00 AM – 5:00 PM
- Saturday8:00 AM – 12:00 PM
- SundayClosed
Additional information
- Incorporated 2017
- TrustMark
- NICEIC
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