Chelsfield Electrical Ltd t/a Chelsfield Solar.
4.6(19)Great Amwell • TrustMark • NICEIC




Reviews
4.6
Could not be happier with the service from this company, they dropped what they were doing to sort my battery tech problems, and have been brilliant since the moment they first installed our panels more than 10 years ago now.
After being taken for a ride by many other companies. It was amazing to find a professional company that saw my problem as a problem and not a way to get loads of money! Ben Jonathan and Lorna all went out their way to advise me on the best way to deal with a leak that had developed. They were patient and professional. I would recommend them to everyone and anyone!
We recently contacted Chesterfield Solar to quote for solar panels supply and fit on an airspace development we carried out. We had not worked with them before, but had been recommended to get in touch and could not be happier that we did. Their quote was turned around with incredible speed. Their initial price came in on point (slightly lower than who we usually use) and communication regarding on site preparation was was detailed, and swift. All answers were given with utmost understanding of site specific requirements. Installation was a breeze, done and dusted within a day, even accomodating last minute layout changes, and we could not be happier with the end product. We are really happy we now have a trusted provider for solar panels, there for us, whenever we need, for whatever we need. They uphold the statement of " no job too large and no job too small". Whoever said you cant have quality, price and speed, just hasn't met Chesterfield Solar.
As someone who is in the construction industry (I own and have been running my own heating & cooling business for over 40 years), I was particularly wary of who I chose to carry out the installation at my own home. I am pleased that in the end I chose Chelsfield Solar, they have now completed my installtion, and have done an excellent job (I am particularly stringent when it comes to quality, some may say somewhat OCD 😊). The installtion team, led by Jo, were first class from start to finish, and worked hard and dilligently to meet my high expectations and demands. Well done to all involved, from initial contact through to the handover. Billy Wilgar.
Absolutely brilliant team. Unlike other suppliers I have spoken to, they don't provide a cookie cutter system, they really do know their stuff. From the sales people (Edward was amazing) and the full install team. Clean, tidy. Wouldn't hesitate at all to give Chelsfield a solar project if you are thinking of it.
I have been a customer of Chelsfield Solar since 2005 when we had or first solar panels installed witrh the aid of a government grant. In 2015 we found the generation meter had failed and contacted them for help which was soon with us and a replacement meter was fitted, at this point in time we discussed having some additional solar panels on our roof and the problems we had getting someone to accept what we were generating. Chelsfield's not only sorted out siting the panels new ones on the front of our house and older ones transfered to the rear and gave us help to get us setup with Co--op energy/ Octopus energy as well. A few weeks ago we contacted them to say the generation meter on the older panels was not recording, they were back to us the following day with cost to replace it and a few days later it was replaced. What more can I say except thankyou for your exceptional service to us over 20 years.
I strongly recommend Chelsfield Solar for all your solar panel needs. Whether it's installation, maintenance, or netting, they provide excellent service with a friendly attitude.
Very helpful company with a great deal of expertise I had my PV installation from them around 8 years ago and they are stills keen to assist in any way Would definitely recommend and use them again if needed
They helped me out with a PV system which wasn’t installed with them. Extremely helpful and knowledgeable Very fair priced I highly recommend using Chelsfield solar for your next solar installation or maintenance.
I first used Chelsfield Solar when I had a problem with my Immersun,Mike fitted a new i-boost for me. So when I thought I had a problem with my solar system I had an electrician come round to check I had not simple had a wire come out. Once he had checked and was certain the issue was on the roof and panels,I contacted Chelsfield and spoke to Natalie explaining what we had already tested. Natalie then spoke to my electrician and Mike (owner) and came to same conclusion. I sent details of my panels and invertors and they felt an issue with the old set up was the reason my system was not working. Suggesting a few ways to proceed with fixing the issue,I went with replacement of 16 invertors and had quote sent,I agreed and scaffolding went up couple of days early,so I could take advantage and do gutters etc etc. Chelsfield team booked for Friday and Lorna (now handling my job) kept in touch with time the guys would be here. The three man team came and one is Mike's son...all three of the team were first rate,working on roof while I walked my dog,and once the work on panels had been done,came in the house to fit monitor system that tracks panels. I have watched monitor on my phone over the weekend and watched how the panels are working. I trust this company to do a very good job,and from talking on phone,and via Email I found both Natalie and Lorna to be very knowledgeable and helpful. I recommend Chelsfield fully.
Reviewed them previously and was not impressed; now have had another company check our PV system and I can see that Chelsfield picked up none of the faults. They seem to have had a quick look and collected their fee. Not even sure that the ‘report’ they did (which didn’t appear until a week later after I had reminded them) accurately represented what they saw. Very disappointing.
Installed a Solar PV and Battery system. Knowledgeable, provided me clear information and genuinely seem to care about the environment and ensuring you have a system that will operate well for you. There were supply issues around the battery outside of their control. They made me aware this was an issue as early as possible and kept me informed throughout. Very pleased with the system and I would highly recommend.
battery system installed we did experience delays because of supply. They did make me aware of this before ordering, though. It was six weeks longer than they thought, which is a little annoying about the difference between six months to seven months is not that much. I have always found them helpful on the phone and easy to get hold of. They also responded to e-mails. I have no problem recommending them to anyone and have done so to friends that were looking at putting a complete system in place. I think they got excellent customer service and an old school mentality. Also, I can recommend products that are easy to use, and when I messed up the setting, they fixed everything for me on their system and are now working a treat. I am writing this review because so many people just moan, and I think it is nice to take the time to say thank you when a company does good work.
Always had a really prompt and efficient service from this company. Would recommend.
Would not be recommending, seems customer is not always right.
A technically proficient company who offer great customer service based upon their years of experience. Pricing in-line with other companies. A pleasure to deal with and highly recommended.
Really nice to find a company that is genuine and passionate about what they do, easy to communicate and simplified all the jargon related terminology. Accurate quote at the start, which made the financial side easy for me, the job was completed quickly and within the time frame predicted! All round great service. I would highly recommend.
Wonderfully easy to deal with on the phone and in person.
Area
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2003
- TrustMark
- NICEIC
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