Airtech Air Conditioning Services Ltd
4.9(75)East Grinstead • TrustMark • NICEIC




Reviews
4.9
Quality from start to finish! Prompt arrival, very knowledgeable, polite and respectful, efficient, tidy and professional. I will not use another A/C team again. As for price: their quality and efficiency means they are competitive at any price level!
Fantastic experience, Amazing service From my initial enquiry through to installation the service provided by the team was brilliant. My initial request was handled same day, the onsite survey was prompt and informative, a genuine discussion, with options, strengths and constraints clearly articulated to ensure we understood. Zero pressure to commit and a genuine desire to find the right fit and not over or under spec. Despite shortages of stock due to prevailing weather conditions the team worked hard to secure and expedite my order and beat estimated delivery and installation expectations. The installation team were courteous, experienced and efficient which ensured the job and fitting was of an exceptional standard. The result was a solution that perfectly matches our requirements. I would 100% recommend AirTech, they were genuinely outstanding at every interaction and their service was faultless, a rarity in my experience. Thank you to Phil and the team.
Absolutely brilliant experience with Airtech from start to finish. Philip was incredibly helpful throughout, taking the time to answer our questions and making the whole process very straightforward. The installation itself was excellent. Simon and Gary were fantastic – friendly, professional, tidy and clearly took real pride in their work. Everything was completed to a very high standard with minimal disruption. We’re also delighted with the air conditioning unit itself. It looks very smart and, most impressively, is incredibly quiet – much quieter than we had expected. We couldn’t be happier with the whole experience and would have no hesitation in recommending Airtech. A first-class service from beginning to end!
Outstanding service. The quality of the equipment supplied is excellent and the installation team are perfectionists. Can't fault them.
A friend Amber suggested using air tech and the communication and installation was first class. All installed quickly and efficiently and has been worth every penny given the heat. Cannot recommend enough
All fine except arrived after time slot otherwise very good. Engineer polite and careful..
Once again, as ever, a faultless service from AIrtech for our annual service.
We have been using Airtech for many years now and are extremely happy with their service. Professional engineers who do a very good job.
Lee turned up on time and carried out the work necessary The work carried out was exemplary and beyond reproach A credit to the company thanks lee
Bought a home gym AC/Heating unit from Airtech in Jan 2026. Top class from start to finish. I dealt with Lenny who was brilliant from start to finish, he took the time to understand what we needed and did proper calculations on the size of unit we needed. Fitted quickly, good value and overall really happy with the service from Lenny and airteach
We have used Airtech for 4 years now and they consistently deliver a great service. We recently experienced an issue which stopped our heating from working (in Jan). Airtech firstly tried to talk me through a potential fix on the phone. When this hadn't worked, they arranged a visit on Friday afternoon within a few hours notice to ensure we had heating through the weekend. Dan showed up, identified and fixed the problem within the hour. Heating came back on. All done with a smile. Great service. Rory
Always very responsive. Service centre easy to deal with. Engineers are professional and friendly. Price is not cheap but they do a good job.
Airtech installed our air source heat pump system and have maintained it annually for the past six years without any problems.
Airtech recently fixed my Heatstar swimming pool AHU, and I couldn’t be happier with the service. They diagnosed the issue quickly, explained everything clearly, and got the system back up and running perfectly. The team was professional, friendly, and easy to deal with from start to finish. It’s great to see a company that really knows their equipment and takes pride in doing the job right. The pool area is back to perfect conditions again — thanks Airtech! Highly recommend them for any Heatstar or pool air-handling system work.
Very impressed with Airtech. I will keep this short and sweet from the first impression visiting the show room late evening they stayed open they explained everything in the show room from aircon boilers heat pumps grills ventilation different styles of units the list goes on ohh and a live demonstration of there building services which was serving the hot water and giving heating to the building. Fast forward they are now maintaining my existing 5 units and one new unit recently installed by them. Thank you Airtech team. ⭐️⭐️⭐️⭐️⭐️
Airtech fixed a fault thermistor on my Mitsubishi split system and did an awesome job. Quick diagnosis, easy to deal with, and the unit’s running perfectly again. Really appreciate the professional and friendly service, highly recommend!
Great Service from Airtech! Big thanks to the Airtech team for replacing the compressor on my VRV system. They were super friendly, showed up on time, and got everything sorted quickly without any hassle. Really appreciated how they explained what was going on and made sure everything was running perfectly before leaving. It’s hard to find companies that actually care and do the job right — Airtech definitely does. Highly recommend them!
Airtech did our annual maintenance. All is well
I had an excellent experience with Airtech. The team was professional, efficient, and delivered a high-quality service from start to finish. A special thanks to Ollie, who was incredibly helpful, knowledgeable, and went above and beyond to make sure everything was done properly.
Had routine matanice today and the two guys, Ollie and Philip were amazing, professional, friendly and very respectful of my property. A great credit to the company.
No one takes the time to say thank you these days... but I thought I would take 2 minutes just to do exactly that. I moved to a new house last year with a Daikin system installed that didn't work quite properly, and the original installers always seemed unreliable or unaccessible, So, this year when I had some system issues of electrical damage to my main Air Source Heat pump, I thought I would find a more reliable solution . AirTech was it ! The company has worked with me to rectify and service my system, and now I feel it's in safe hands. An engineer always comes when they say they will, deal with the issue in a professional, friendly and clean and tidy manner. Sebastian is fantastic, he's been a pleasure to have at my home and his knowledge and care is first rate. He's a real credit to the team. The other person who has been an absolute "Tour De Force" is Joanna! She is amazing, friendly, polite, helpful and worked tirelessly to get a niggle with my system resolved. She is a genuine pleasure to deal with. So thank you AirTech and the Team and I look forward to having a maintenance contract in place with yourselves moving forward and having the peace of mind that I have the help when I need it. Can’t recommend this company highly enough!
Super company, I really appreciated the work done. Honest company, i do highly recommend.
Knowledgeable, speedy, and professional - would recommend and would hire their services again - shout out to Philip & Gary.
Ollie did an excellent job servicing my air conditioning. He was punctual, professional, and clearly knowledgeable about the work. He explained what needed to be done in simple terms, worked efficiently, and made sure everything was running smoothly before leaving. I appreciated his attention to detail and the care he took in checking the system thoroughly. Thanks to Ollie, my AC is working perfectly again—I wouldn’t hesitate to recommend him to anyone in need of reliable service.
Very friendly, polite and efficient. Highly recommend.
Would absolutely use this company again. Very helpful staff who go above & beyond. Professional and knowledgeable engineers. Thank you so much for assisting at short notice.
Ollie From Airtech is a very polite gentleman from start to finish. I needed my hose on the back of my air con unit to be fixed & Ollie came to visit in good time. Ollie was very understanding & friendly to talk to, he not only fixed my air con but took his time to help me with any other questions about my air con. I asked about why I can hear water in air con & Ollie explained it to me & advised me what temperature settings I should use. I was so happy & grateful for Ollie’s help & fixed my air con with care. Thank you Ollie & AirTech
We had a fantastic experience with Airtech Air Conditioning Services from start to finish. The whole process between the initial site survey and quotation to installation was smooth, fast and professional. The installation team were very respectful of our home and answered all our questions. I highly recommend this company. A special thanks to Lenny, Bernie and Kieran.
I recently hired Airtech to install multiple shower pumps in our commercial property, and the entire process was handled seamlessly. From the initial site survey to the presentation of detailed options and a prompt, clear quotation, everything was managed with professionalism. The installation, carried out by Daryl and Adrian, was completed to a high standard they were courteous, professional, and showed great care for our listed building. I've relied on Airtech for many years for air conditioning, plumbing & heating maintenance, and they consistently provide excellent service and great value. That’s why they remain one of my most trusted suppliers.
Ollie, was very professional and explained why each action was taken. He was a great people person. Which gave us great confidence on his work.
Excellent service as ever. We have used Airtech for around 40 years which says it all.
Always very professional and reliable. Great company.
Excellent service and help from Lizzie who went above and beyond to accommodate everything we needed. We were working to a tight deadline but she ensured everything was completed on time, even with lots of changes to the schedule. Was always available on email and nothing was too much trouble - massive thanks Lizzie for assisting me with getting everything completed on time!
Friendly, professional and very helpful.
Good reliable service
AirTech are a first class, professional company, who put service, integrity, and professionalism at the heart of what they do. Their engineer Dan who visited our property was courteous and clearly an expert at what he does. He took the time to explain exactly what had gone wrong with our system, and what he did to fix it. He had a real ‘can do’ approach to his work and was a superb representative for his company. In all respects I cannot speak more highly of this company - the positive, cheery manner from reception to the accounts department, and Paula who somehow managed to squeeze me in when I was in a bit of a jam. I won’t be going anywhere else in future. I can’t recommend them highly enough. If you want to experience value for money and plain old-fashioned excellent service - give AirTech a call!
A superb professional, dedicated company
Brilliant service, so thorough, Seb was so helpful and kind in helping us I cannot recommend this company high enough!
Friendly and efficient work! Thank you!!
My aircon install was a bit unusual as it spanned over 2 years and yet the installers worked around this no problem. They were extremely helpful in planning pipe runs and choosing suitable locations for the indoor units. They worked very efficiently and got everything installed and working perfectly. One of the best companies I have worked with in my multi year building project, highly recommended.
Really great service from the initial call, booking process to both technicians on the day. Very professional. Care taken in the property. Both clearly very knowledgeable with experience. Start to finish was a very easy process. Not always the case with general household maintenance/repairs! Needless to say, would recommend without hesitation and will be using again.
Philip is an absolute gentlemen. I rang up to find out about all the latest green possibilties for our new build. Philip came across as very honest: he gave the disadvantages, real warts and all and even talked me out of some very expensive fads I was hoping for, contrary to his own interests, as being unsuitable for what we are looking to achieve. It is a shame that more people aren't like Airtech. You can be sure I'll be coming back to them when I have rethought my plans as he gives honest advice from the customer perspective, not the hard sell
Airtech designed and installed a very complicated and high powered air conditioning system for one of our luxury residential projects in Belgravia and we found the experience to be very positive. Philip was on hand to assist with the initial design stage and all the way through to installation on site. He and his team ensured that they coordinated their work with the architects by providing technical drawings that could be incorporated into the design scheme to ensure everything could be considered before construction. We look forward to working with Airtech again in the future as they offered a very high level of service and communication.
Joe and his team were great from the start with the quote to the finish. Joe listened to our requests and what we wanted from the ac and helped us choose the suitable unit for us. They were very thorough and paid attention to aesthetic along with functioning and made sure it looked as good as possible along with effective. They even cleaned afterwards. Great job! Absolutely recommend! Thank you so much
Thank you to Ollie who went above and beyond on Wednesday to make sure my air conditioning was ready for the summer. He took apart the unit and took all the components outside to be cleaned. The engineer was also early and made sure his working area was clean and tidy. I have requested that he comes again to do my yearly service. Thank you Airtech for the great service.
Thank you to Ollie for helping me out. He went above and beyond to make sure my AC system is working in time for the summer.
Reliable professional and friendly service from this great company. Always prompt polite and respectful.
An outstanding experience. We are delighted with the products recommended and the design and installation was completed professionally and efficiently with skill and sensitivity to the domestic setting. We would warmly recommend this company.
We had a new technician this time. He was on-time, very thorough and accommodating. Though I offered him help to take his stuff to the basement carpark, he wouldn't let me!
Airtech have serviced our complex Air Heat Source Pump system for almost 10 years. The service, attention to detail, friendliness, and efficiency has been excellent throughout. The system provides all our heating and hot water. We have no gas. A well-deserved 5 stars. Highly recommended.
We had air conditioning units installed 18 months ago, mainly within bedroom areas. Firstly, the units used to make gargling sounds Waking everybody up at night. After months of irresponsiveness, we had an engineer sent around to tell us it might be a sensor issue. Fast forward six months and several phone calls/ emails we finally had the sensor replaced, only to find out that everything was back to lots of gargling sounds in the middle of the night this summer. Several phone calls, emails and engineer visits later, we finally had the pump exchanged only to find we now have a constant humming noise akin to a washing machine on a spin cycle in the room beside all the way through the night. We reported it to AirTech and all were made to feel like is like a bunch of amateurs who don’t know what we’re talking about. Oh did I mention that our walls went mouldy due to a leak/ sloppy installation which also took months to rectify. Do not recommend and still looking for a solution.
Engineer was late but did a good job once he arrived!
I bought a portable unit and it is wonderful. I can sleep at night without waking up sweating hot.
Airtech recently carried out a preventative maintenance on my air conditioning. The engineers that arrived were on time, tidy and respectful. They took all of the dirty items outside and throughly washed it with cleaning chemicals that were non toxic as I had animals in the house. I highly recommend Airtech and have passed there details onto a few friends.
Highly recommend from first contact, through quotes and on to installation and follow-up: all went swimmingly...... Savings also seem to be better than quoted/estimated.
Airtech carried out a thorough site survey to advise on a possible air conditioning installation. The assessment was very detailed and professional. We particularly appreciated that every step of the process was specified, with a realistic discussion of both challenges and possibilities. Very impressed with this comprehensive approach. Highly recommended.
Airtech installed a new Daikin 3-way multisplit system at my property. The job was excellent from start to finish. Before starting, the MD Philip did a very thorough site survey himself, going over every detail with me carefully. Then he brought his engineer to plan the pipe and cable runs, and size the equipment etc. The actual installation took only two days, and was done to a very high standard. I don't often write reviews, but it was clear to me that Airtech were a company that cares deeply about the quality of work they do, and enjoy their work. Strongly recommend this firm.
I would like to thank Phillip and his team for all the help and support over the last 10 years . Our recent replacement of two walk in freezers and a large walk fridge was completed quickly and to a high standard. The engineers worked well around our busy factory operations ,leaving our site clean and tidy ready for work. I would highly recommend Airtech for new installation and maintenance of commercial heating and refrigeration thanks again guys. Lee Putner Monster Foods .
Someone on East Grinstead Mums Facebook recommended to use Airtech, very impressed, all the engineers were lovely very clean and prompt ! Couldn't be any better, 100% would recommend
Good service!
Marvellous customer service ! Cannot recommend enough fantastic staff and quality equipment installed :-)
Really nice people got my air-conditioning fixed so quickly. I used a cheaper company and as they say buy cheap buy twice 5 stars !!!! thank you to everyone for your help
We received a quote from airtech which was above our budget. They gave advice to help bring within our range. Issue with delay of delivery from suppliers to airtech handled well. Instalation was professional, as described and tidy. I would recommend this company.
Excellent company and very helpful
Airtech are so professional how they do things. They come to do there job but they are also very helpful at giving advice. I highly recommend this company. Loverly workers.
Great service!
Highly Recommend Friendly reliable and will go over and above for customer service even if means pointing a customer in the direction of a rival if its the right thing for the customer
The whole team @ Airtech are friendly, efficient and very professional. Would highly recommend! 5*
A great company. Efficient and professional from the first phone call to finishing the installation. Well recommended.
Really pleased with the unit installed in our bedroom. Its quiet and cost effective to run and the installers were quick, friendly and tidy.
Nice people friendly and professional service
Philip and his team did a really professional job fitting our office air conditioning. They even helped with the electrical work. I would have no hesitation in recommending Airtech to any of my customers.
Area
Opening times
- Monday7:30 AM – 6:30 PM
- Tuesday7:30 AM – 6:30 PM
- Wednesday7:30 AM – 6:30 PM
- Thursday7:30 AM – 6:30 PM
- Friday7:30 AM – 6:30 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 1980
- TrustMark
- NICEIC
Also available in East Grinstead
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