Steele Davis Ltd
3.0(50)Devizes
Team
- DB
Debbie Blagdon
Reviews
3.0
Several reviewers criticise Steele Davis Ltd over communication, with one reporting repeated calls not returned about a dangerous wall in Swindon and another saying the firm could not source the right brick for a garden wall and left weeks of inactivity. One reviewer said a roof leak took eight months to fix, scaffolding was up for five weeks and solar panels had been removed for four weeks, while another described dreadful communication after a cooker hood fell onto a glass hob. One reviewer said workers had parked in front of a garage despite requests and that an older worker was rude to an elderly woman. Others report positive experiences: one praised Gary and his team for professionalism, courtesy and quality of work, another praised Thomas Biggs for communication and support over an EICR issue, and others were pleased with a bathroom job by Steve and Kenny, kitchen refits and a bedroom ceiling replacement.
They’re doing work on a neighbours house and have been asked multiple times not to park infront of our garage as they’re blocking access to it. An older guy who works there was incredibly rude towards an elderly woman who asked him not to park by her garage as she had someone coming round who would need access to it. I’m not sure why anyone would think it’s acceptable to speak to an elderly woman that way and make her emotional for asking if they could not park in the way of her garage. Disgusting behaviour.
They’re doing work on a neighbours house and have been asked multiple times not to park infront of our garage as they’re blocking access to it. An older guy who works there was incredibly rude towards an elderly woman who asked him not to park by her garage as she had someone coming round who would need access to it. I’m not sure why anyone would think it’s acceptable to speak to an elderly woman that way and make her emotional for asking if they could not park in the way of her garage. Disgusting behaviour.
8 months to fix a roof leak that took 2 hours to do. (Hasn't been tested yet) Also 5 weeks so far of scaffolding and 4 weeks with no solar as it was removed. And there's no end in sight even after multiple calls (hardly ever answer) terrible organisation. The worst I have ever seen! Seems more interested in the bigger clients.
8 months to fix a roof leak that took 2 hours to do. (Hasn't been tested yet) Also 5 weeks so far of scaffolding and 4 weeks with no solar as it was removed. And there's no end in sight even after multiple calls (hardly ever answer) terrible organisation. The worst I have ever seen! Seems more interested in the bigger clients.
Very impressed with the professionalism and quality of work provided by Gary and his team at Steele Davis. In addition to doing a fantastic job, I'd like to add that the courtesy and empathy shown during the repairs helped make a unfortunate situation that much easier to bear. In any future dealing with Steele Davis I would be more than happy to leave my house keys with Gary and let them get on with it.
Very impressed with the professionalism and quality of work provided by Gary and his team at Steele Davis. In addition to doing a fantastic job, I'd like to add that the courtesy and empathy shown during the repairs helped make a unfortunate situation that much easier to bear. In any future dealing with Steele Davis I would be more than happy to leave my house keys with Gary and let them get on with it.
Absolutely shocking driving this morning from some absolute idiot overtaking in Blandford Forum. All over the road because he’s on his Phone at 7:15 am YK14HPE, videoed and reported to the police for his dangerous driving. Weaving in and out of traffic, overtaking on a hill where you couldn’t see any traffic coming; total CLOWN! Bellwhacker!
Absolutely shocking driving this morning from some absolute idiot overtaking in Blandford Forum. All over the road because he’s on his Phone at 7:15 am YK14HPE, videoed and reported to the police for his dangerous driving. Weaving in and out of traffic, overtaking on a hill where you couldn’t see any traffic coming; total CLOWN! Bellwhacker!
I haven’t had extensive dealings with the company yet, but my experience so far has been genuinely very positive. Thomas Biggs really went the extra mile for me while I was dealing with an EICR issue caused by a third party, keeping me regularly updated and helping ease what was a stressful situation. Based on that experience, I’ll be using them again going forward for work on a larger scope. Great communication and support when it was needed most.
I haven’t had extensive dealings with the company yet, but my experience so far has been genuinely very positive. Thomas Biggs really went the extra mile for me while I was dealing with an EICR issue caused by a third party, keeping me regularly updated and helping ease what was a stressful situation. Based on that experience, I’ll be using them again going forward for work on a larger scope. Great communication and support when it was needed most.
If the way they drive is an indication of their work ethic, I would stay well away.
If the way they drive is an indication of their work ethic, I would stay well away.
Have just had Steve & Kenny finish my bathroom today. Amazing job! Such friendly & kind people, would highly recommend!
Have just had Steve & Kenny finish my bathroom today. Amazing job! Such friendly & kind people, would highly recommend!
Aggressive drivers. An absolute menace on the roads. Road rage etc. If the standards of their work are anything like what I’ve witnessed on the roads, I would avoid like the plague.
Aggressive drivers. An absolute menace on the roads. Road rage etc. If the standards of their work are anything like what I’ve witnessed on the roads, I would avoid like the plague.
Great service, timely, professional, clean.
Great service, timely, professional, clean.
Kitchen refit , was told be 10 day job but was done by day 8 .Very well organised , well mannered and polite guys , Marcus the supervisor kept me informed every morning what would be going on and in evening would let me know what was happening next day .They have done a marvellous job and I'm so pleased with it , considering what it looked like when started , would like to say a big thankyou to all of them and to Marcus and his son for today finishing it of .I would recommend these guys to anyone a big Thankyou
Kitchen refit , was told be 10 day job but was done by day 8 .Very well organised , well mannered and polite guys , Marcus the supervisor kept me informed every morning what would be going on and in evening would let me know what was happening next day .They have done a marvellous job and I'm so pleased with it , considering what it looked like when started , would like to say a big thankyou to all of them and to Marcus and his son for today finishing it of .I would recommend these guys to anyone a big Thankyou
Steele Davis have just installed a new kitchen for us. The whole process from the initial planning to completion has been extremely well organised by a very competent team. The management team have kept my Wife and I well informed of their intended schedule of works. The Site Agent was very helpful, responsive and reassuring if we had any concerns. The Tradesmen all worked together seamlessly tidying up after themselves leaving a clean, tidy and safe environment. We now have a beautiful Kitchen and Dining room that My Wife and I are extremely proud of thanks to a great team of people. I would not hesitate in recommending Steel Davis to my family and friends.
Steele Davis have just installed a new kitchen for us. The whole process from the initial planning to completion has been extremely well organised by a very competent team. The management team have kept my Wife and I well informed of their intended schedule of works. The Site Agent was very helpful, responsive and reassuring if we had any concerns. The Tradesmen all worked together seamlessly tidying up after themselves leaving a clean, tidy and safe environment. We now have a beautiful Kitchen and Dining room that My Wife and I are extremely proud of thanks to a great team of people. I would not hesitate in recommending Steel Davis to my family and friends.
Absolutely dreadful communication. Recently moved into a property and whilst opening a kitchen cupboard door, my son hit his head on the cooker hood which crashed down onto the glass hob, smashing it. My son had a cut on his head. Was due a visit today to install new hob and hood, nobody turned up so I chased this up by phone call. Was told a different time for today. Still had no visit so have now escalated this to a complaint. I will not allow this company into the property again. Its clear to see the original installation wasn't correct and this could've potentially killed my child
Absolutely dreadful communication. Recently moved into a property and whilst opening a kitchen cupboard door, my son hit his head on the cooker hood which crashed down onto the glass hob, smashing it. My son had a cut on his head. Was due a visit today to install new hob and hood, nobody turned up so I chased this up by phone call. Was told a different time for today. Still had no visit so have now escalated this to a complaint. I will not allow this company into the property again. Its clear to see the original installation wasn't correct and this could've potentially killed my child
Really pleased with the work carried out. The bedroom ceiling had to be replaced and the room completely redecorated following water damage. All of the guys were friendly and worked tidily and diligently. Thank you for a great job done.
Really pleased with the work carried out. The bedroom ceiling had to be replaced and the room completely redecorated following water damage. All of the guys were friendly and worked tidily and diligently. Thank you for a great job done.
Excellent service.
Excellent service.
A bunch of total cowboys, spend more time on breaks than working,
A bunch of total cowboys, spend more time on breaks than working,
Another reviewer described their communications as abysmal. I totally agree. Never return calls or messages other than sending a text to say they will… but they don’t. A frustrating waste of time! A fancy website that doesn’t fulfill its promises!
Another reviewer described their communications as abysmal. I totally agree. Never return calls or messages other than sending a text to say they will… but they don’t. A frustrating waste of time! A fancy website that doesn’t fulfill its promises!
Average
Average
I heard their workers take the mickey out of residents while doing work to flats. Wouldn't think they would have time as they're weeks behind the schedule. Don't bring own toilet facilities for work taking over a year, with sometimes 10 workers, and then try and get the tenants into trouble by blaming them for the tenant's toilets SD workers use for becoming disgustingly dirty.
I heard their workers take the mickey out of residents while doing work to flats. Wouldn't think they would have time as they're weeks behind the schedule. Don't bring own toilet facilities for work taking over a year, with sometimes 10 workers, and then try and get the tenants into trouble by blaming them for the tenant's toilets SD workers use for becoming disgustingly dirty.
Fabulous countryside
Fabulous countryside
Jake house their quantity surveyor needs retraining as never returns phone calls or emails about what's happening over a dangerous wall in swindon, no consultation or remediation doesn't keep people up to date, you just keep getting fobed off. Very unprofessional, last I spoke with him was 8th February and said an outcome would be within a few days a week at max, that was 5 months ago and since then I have been ignored, can't say much about the company itself but if he is anything to go on it won't be good. I will be leaving this review until I get some sort of apology and something sorted out
Jake house their quantity surveyor needs retraining as never returns phone calls or emails about what's happening over a dangerous wall in swindon, no consultation or remediation doesn't keep people up to date, you just keep getting fobed off. Very unprofessional, last I spoke with him was 8th February and said an outcome would be within a few days a week at max, that was 5 months ago and since then I have been ignored, can't say much about the company itself but if he is anything to go on it won't be good. I will be leaving this review until I get some sort of apology and something sorted out
Good people, and good customer service, well recommend
Good people, and good customer service, well recommend
Would give 0 stars. No one ever answers the phone and no one rings back. Trying to cancel a job for Monday and can't get through to anyone. This company is horrendous!
Would give 0 stars. No one ever answers the phone and no one rings back. Trying to cancel a job for Monday and can't get through to anyone. This company is horrendous!
As a result of having emergency leaks in both en-suite and bathroom and repaired by a plumber, the flooring was damaged and the box work was ripped out in order to gain access. Steele Davis were appointed by my insurance company to make good both the en-suite and bathroom. The results were amazing, with co-ordination between the plumbers, carpenters and decorators working like clockwork, taking only 2 days in total (including full repaint of both rooms. Gary Smith (Steele Davis Contract Manager) kept us informed at all times and his workforce/contractors were polite, tidy, trustworthy and highly efficient. I would highly recommend Steele Davis.
As a result of having emergency leaks in both en-suite and bathroom and repaired by a plumber, the flooring was damaged and the box work was ripped out in order to gain access. Steele Davis were appointed by my insurance company to make good both the en-suite and bathroom. The results were amazing, with co-ordination between the plumbers, carpenters and decorators working like clockwork, taking only 2 days in total (including full repaint of both rooms. Gary Smith (Steele Davis Contract Manager) kept us informed at all times and his workforce/contractors were polite, tidy, trustworthy and highly efficient. I would highly recommend Steele Davis.
Committed local contractor with 'can-do' attitude and approach. I have used Steele Davis for almost 3 years and have only positive feedback to give.
Committed local contractor with 'can-do' attitude and approach. I have used Steele Davis for almost 3 years and have only positive feedback to give.
My insurance company appointed this company to repair a small garden wall. Their communication was abysmal. They couldn't source the right size brick, and did not keep us informed. A real pain as we are selling the property. Weeks of inactivity. Our solution was to find a local stone mason. Guess the project was too small for this Company to care.
My insurance company appointed this company to repair a small garden wall. Their communication was abysmal. They couldn't source the right size brick, and did not keep us informed. A real pain as we are selling the property. Weeks of inactivity. Our solution was to find a local stone mason. Guess the project was too small for this Company to care.
Area
Additional information
- Verified business by Tradehand
- Trading since 1992
- Part P
- OZEV authorised installer
- Domestic work
- Commercial work
- Public liability
Renewable energy installers