Property 360 Ltd

Always our go to company as honest, reliable and really helpful. Due to having dealt with poor workmanship previously Property 360 stand out against so many for fantastic service and they deliver a great customer experience for even small jobs

After a year of enormous energy bills, my partner and I got in touch with Property 360 to see if there was anything they could do to help us. Despite us conserving our energy consumption as much as possible to save money, it was still costing us at least £10 per day to have the heating on for 1hr 45mins and the water on for only 45 mins in total. We searched on the approved MCS installer website and found Property360. We were quickly contacted by Amir and Luke who came to our house as soon as they could to assess our situation. They were thorough with their inspection and used their expertise to determine that our current heating system was not fit for purpose, despite the property being relatively new. They took the time to demonstrate and explain how our system was inefficient and not powerful enough using an electric boiler. Luke was to carry out the installation and it was nice to speak with an experienced plumbing engineer rather than a salesman. Initially my partner and I were daunted by the entire situation, as first time home owners we really didn’t know much about heating systems and how it all works, however, they took the time to explain their thought process and everything was explained clearly and in a professional manner, they were also incredibly patient and understanding with any questions we had. After our first meeting with the Property 360 representatives, we were 100% sure that they had our best interests at heart. It was determined that our home would benefit enormously from an air source heat pump and took the time to apply to the government grant scheme on our behalf. The team took care of everything. Property 360 explained the process to us from start to finish so we knew what to expect. They also arranged for our property to be tested so we could receive an EPC (energy performance certificate). They were very efficient and this was completed within a week. The system was designed and a heat loss calculation completed to ensure the house would reach the right temperatures. It didn’t take long for the grant to be accepted and an installation date was quickly arranged. Luke and his team came to install the heat source pump and make some other minor changes to our heating system, including the upgrading of some existing radiators and the installation of an additional radiator, which made heating our home easier and more efficient. The team arrived promptly every single day, were always polite and respectful and they were happy to answer any questions we had. They explained everything clearly so we were never left in the dark. They were also very tidy whilst working in our home and never left without cleaning up after themselves. Overall the installation only took a few days. Our current heating system is performing perfectly and our energy bills have now been reduced by approximately 60%!!!. We are able to heat our house all day long and we don’t have to worry about having cold showers now. I honestly couldn’t recommend Property 360 highly enough. From start to finish they have been so professional and polite. They are a credit to themselves and I’m so thankful that we found them when we needed them most. If anyone out there is struggling with their energy bills, please be sure to get in touch with Property 360.

Thank you for such a good job done, fixing a bad leak and various odd bathroom jobs. Finished off nicely. Friendly prompt service. Would recommend highly.

Property360 has a well thought out business model that is tweaked to perfection with respect to customer satisfaction. The team maintains regular contact addressing all issues and concerns. They provide computer assisted designs for you to visually observe the intended completion of the project. And the discourse adopted by the staff through email interaction is structured, informative, and most importantly re-assuring. I had my project completed while living in the US. That is how reassuring property360 are. Thank you!