Electrical Contracts Management Ltd

4.8(21)Chorleywood • NICEIC

About

Electrical Contracts Management Ltd is an electrician based in Chorleywood. They are listed with NICEIC as an installer.

Reviews

4.8

One reviewer reported serious problems with Electrical Contracts Management Ltd: work at their property was not completed but they were sent an invoice for payment in full, and after paying upfront for an EICR they waited over two months for the report. They said an arranged visit did not go ahead with no phone call, they had to chase repeatedly and involve NICEIC, and a payment reminder was sent after the invoice had already been paid. Other reviewers report a range of positive experiences, including resolving problems left by another electrician and finding and fixing electrical faults. Several describe work as professional, tidy and knowledgeable, and some describe the team as reliable; others describe the work as high quality. One reviewers? ...

Planet S.May 2022 · Google

I thought this company would be a safe bet given the 5-star reviews here but the service was terrible from start to finish. The work they undertook at my property was not completed but they sent me an invoice for payment in full. I also requested an EICR and despite paying for this upfront I did not receive the EICR report for over two months. I was told the EICR report could not be completed as they needed to check something at the property that the electrician had forgotten to do. I arranged a date for them to attend again but they did not turn up, no phone call and my tenant waited in for them. I had to chase continually for the EICR report and resorted to sending a 7 day Letter informing them that legal action would be taken, I was assured once again by Joe Wharton the MD, that he would personally see to this but again no report was received. After calling them every day after the 7 day deadline for a week I only received the report when I contacted NICEIC and reported them. Upon receiving an electronic copy of the report I asked if I would receive a hard copy the reply was “No we don't send them out as they usually find their way into a bin or cupboard”, hardly professional! Laughably they chased me for payment of the invoice sending a 7 day overdue reminder, when this had already been paid in full on the due date and Joe Wharton had himself acknowledged the payment had been received! Understandably I will not be recommending this company to anybody!

Sally M.May 2021 · Google

After a bad experience with another electrician, ECM literally came to my rescue. They sorted out all the problems made by the previous company and got everything up to standard and working properly. Joe, Beth and the engineer Lee went above and beyond to help me out. The work was carried out professionally, punctual and with great customer service. After the bad experience I had it was refreshing to find a company who is reliable and trustworthy. Would highly recommend them.

Jo M.Nov 2020 · Google

Lee came today to install fuse box, cooker wire and hardwire the new hob. This is the second time I have used ECM in recent months and I am pleased to say Lee did a great job. He found solutions to problems he came across and got the job done in a clean and tidy manner. Lee was polite and courteous and knowledgeable and on time. I wouldn’t hesitate to call Joe and his team in the future.

Lee G.Sept 2020 · Google

Great company with great knowledge. We will definitely be using them for further projects.

Appearance C.Sept 2020 · Google