JSK Construction Services Ltd
3.2(9)Broxburn (West Lothian) • OZEV authorised installer




Services
Reviews
3.2
JSK Construction Services Ltd drew mixed reports. Several reviewers said engineers failed to turn up for booked jobs, including an emergency leak, a boiler service on two days and a boiler repair, and said they were not told the engineer would not come. One described being left on hold by the phone system, and another said the administration was poor but that the engineer sent later, Kevin, was efficient, friendly and informative. In positive reports, Ross fitted a self-closing toilet seat and sourced a seat that fitted, while Ryan and Lucas replaced a kitchen floor and utility room floor to a very high standard, and an emergency plumber was prompt and courteous and did a good job. One review praised Lynsey in the office as friendly and professional, and another thanked an engineer in van LC24 VFD, whose name was not caught, for offering stickers when City Plumbing had none.
This company was allocated a job to fix an emergency leak in our home, got a message to say they would arrive between 09:30 and 15:30 on a Friday, had been reported to insurance prior to 08:00. Had to call the insurance at 16:00 for an update then at 17:30 for an update and was advised they were not coming, no explanation. Monday comes around at 10:25 they call to see if we still need our emergency leak fixed?? Enough said.
Had an insurance job at the house which required the kitchen floor and utility room floor to be replaced. Ryan and Lucas did the job, and it's excellent. It has been completed to a very high standard and looks great. We're very happy with the work performed. Lynsey at the office was very friendly and professional on the phone.
Totally incompetent. Had a plumber booked to do gas service on two separate days. On both occasions the engineer failed to turn up without having the courtesy of letting me know of his no show. Cannot give a zero star as the site won’t accept it. Receptionist who under pressure from me after the first no show should be cautioned against promising anything from her non caring company. Beyond disappointing. Following numerous calls to 24/7 who subcontracted this company to carry out the boiler service eventually JSK sent Kevin who was efficient friendly and informative. A shame that JSK administration was so poor in the first instance. Had they sent him on time in the first time slot he would have got 5 stars. !!
Terrible unreliable and failed to keep informed of service schedule automated phone system that when put thru to an actual person fails to answer and put on hold for ever until you give up and hang up
Completely incompetent. Waiting in for them to come fix boiler as no hot water or heating don’t have the decency to contact to say they won’t be coming. Left waiting in all day for them to attend, unable to go out and buy an electric heater to tide me over. Stuck with 6 month old whilst it’s -6 outside
Emergency plumber was very prompt and courteous and done a good job
Appraisal for engineer driving the van LC24 VFD. Didn’t catch your name, offered Danger Do Not Use stickers when he overheard City Plumbing didn’t have any to give me, helped me out. From one engineer to another, thanks mate 👍🏻
Ross has just completed the installation of our new self-closing toilet seat. Easy peasy! Nothing was too much, including sourcing a seat that actually fitted. I had purchased the wrong one. Dah! I shoild have done this a month ago rather than try to fix it myself. Would highly recommend the quality of service and workmanship provided.
Sean and his team go above and beyond to help the construction project, Highly recommend JSK.
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 4:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- OZEV authorised installer
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Also available in Broxburn (West Lothian)
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