N R T Building Services Group Ltd

I've had these guys out THREE OR FOUR TIMES already this year for electrical inspections on behalf of my housing association, and now I've had another phone call from them AGAIN. 🤦‍♀️ Surely an electrical inspection should be a one-off appointment, everything checked and signed off, and then that's it for another five years?! Obviously, I understand that if something needs repairing or there's a genuine safety concern, further visits might be necessary. But this has been going on since around start of this year, and it honestly feels like it will NEVER end! So, I get the phone call, and I explain that they've already been out several times this year. Their response? Apparently, the last person who came out never signed off the work and has since LEFT THE COMPANY. 😳 Excuse me?! So basically, I'm having to go through all of this AGAIN because someone apparently didn't do their job properly before leaving?! And somehow, I'm the one left dealing with all the inconvenience and stress. Absolutely brilliant. I honestly wish NRT would just do what they're supposed to do, get everything properly inspected, make sure any work is completed correctly, SIGN IT OFF, and leave me in peace! I've been dealing with this since the beginning of the year, and it's now October. MONTHS of appointments, phone calls, rearranging things and having to work around their visits. And knowing my luck, they'll come out this time and I'll end up with yet another appointment because something else hasn't been done properly. 😩 I completely understand that electrical safety inspections are important, and I'm not arguing against having them done. It's the repeated visits, the apparent lack of communication, and being left to deal with the consequences when things aren't properly signed off that's driving me absolutely mad! I am SO over it now!

Spoke to these people and made arrangements for a appointment i went out my way as she knows to make and ..... THEY DIDN'T SHOW UP NO CALL TO SAY NOT COMMING AS OF A HOUR LATER STILL NO CALL WILL NOT ALLIW TO WASTE MY TIME A 2ND TIME TYPICAL OF CENTRAL BEDS COUNCIL TO HIRE SUB PAR CONTRACTORS Hope they turn up for you and do not waste your time too Good luck 👍

Been told many times to email me for appointments but refuses to listen. Still calls me. I have explained written communication is best as I work and have a disability. It’s clear they need to learn what disability is and what respect is - because it’s evident they can’t follow simple requests from disabled people. It’s able and discriminatory

didnt turn up on day of the appointment, called a month later saying they need to book an appointment and i told them they didnt turn up to the last one so no and to not contact me again. they have since called me over and over again each time being told to not call me again. scummy company that harasses. EDIT. appointment booked for 27/05/26, they didn't turn up again and didn't notify they wouldn't be turning up, waited in all afternoon, they told me the next day they didn't turn up because there is asbestos and they're not able to do work with asbestos, that's fine but you should notify me of this, put in a missed appointment request through my landlord as I had to take time off to wait in all day, NRT responded to the request lying that there was never an appointment made with me, luckily I had the text with the appointment and I record all calls to untrustworthy businesses such as this.