Wallace Contracts NI Ltd
- Availability
- Emergency call-outs
4.0(17)Six Road End • BALI




About
Wallace Contracts NI Ltd is based in Six Road End and carries out domestic and commercial work, including house extensions, with emergency callouts also available. Customers say the workers are professional, their home is left clean and tidy, and the standard of work is high. They are listed with BALI as an installer.
Services
Reviews
4.0
Several reviewers of Wallace Contracts NI Ltd said workers were professional and left the home clean and tidy, and more than one said the work was finished to a high standard. One reviewer praised a driveway repair for punctuality, daily cleaning and quality and detail, and another described careful extensive kitchen work with dust protection and a humidifier explained. One reviewer called the business prompt and efficient after a leak, and another said a whole job after an under-floor leak was done very fast and professionally. On the negative side, one reviewer reported poor communication, confusing invoices before assessment and no service was done after two weeks; another reported a ten-month nightmare over the standard of work after an escape of water and had to call another firm to try to rectify the damage. A separate reviewer described their experience as very unfair, while brief positive comments included "great people to work with" and "excellent service".
Very unfair
I contacted Wallace Contractors as advised by my home insurance. A surveyor visited my house to assess the leakage as well as two plumbers.After those 2 visits, I was not contacted by this company as I had expected. I had to call them and then found out the insurance would not cover the cost to have the leakage fixed. Very bad customer service. I received 2 invoices before the assessment, one related to the surveyor's assessment of £100:and then a further invoice of £400 ,by mistake, related to excess charge.Very confusing..They were very keen to charge but not that keen to fix the leakage.I waited 2 weeks and no service was done.
I want to thank Wallace contracts for being very prompt and efficient when the downstairs of our house needed extensive work after a leak. All of the tradesmen were very professional and helpful and the office staff were extremely understanding and helpful too. Thank you, Marian O Boyle
Wallace contracts carried out extensive work in my kitchen work I dreaded knowing the upset it would ie dust and clearing up when finished. Must day all my worries were in vein as the first person a young polish engineer carried his work out in the most professional manner he was extremity pleasant informing me as to what he was doing, arranging for further visits.On the 15/01/2024 a gentleman called Billy from Wallace contracts arrived to carry out extensive work to my kitchen floor.This work I knew would be messy with lots of dust.My fears was soon diminished as Billy arrived at 07.45 at which time completely covered my entire kitchen in clear polythene before he commenced to dig up a cement floor.Billy kept me informed as to how he was doing and I could see it was going to take another day to complete his portion of the work.True to form Billy arrived at 07.45am and by lunch time he had completed his part of the work.Before leaving Billy left my kitchen in pristine condition not a speck of dust to be found anywhere,I must say that Billy is a credit to the Wallace company both in manner and professionalism.Not long after Billly left the young Polish gentleman arrived with a humidifier sorry I did not get his first name but like Billy he was such a pleasant unassuming young man.As this young man set up the humidifier he informed me as to its necessity to remove any moisture out of the before Wallace contracts complete the insulation of the new floor.. I seldom write reviews but I felt compelled to highly recommend Wallace contracts for a job well done by their excellent choice of staff and I will definitely use them in the future.Gordon Rankin Bond
Wallace contracts have recently finished my driveway repair and I can't say enough about them, from Chris who came to measure up to Michael and his son Michael who carried out the work. A special mention to Michael snr and Michael Jnr who were on time every morning, no hanging around, straight into getting the job done, they were diligent with their work, cleaned and tidied up every day, no delaying work by checking their Facebook or making tictoc videos like most young builders these days, the work was finished with quality and detail that was second to none, we have difficulte neighbours and Michael dealt with the situation impeccably , thank you to all involved.
I totally agree with the previous review, I have had a nightmare TEN MONTHS due to the standard of work provided by this company after an escape of water. I have had to call in another firm to try to rectify the damage and it will be several more weeks before the problems are solved. Please be very cautious indeed and avoid at least ten months of great distress.
Great people to work with
Water damage from tank in loft. All work was carried out by a very professional team. Thank you for leaving our home tidy each night and completing the work to a very high standard..
Excellent service
Just had my house gutted after a under floor leak. Wallace took on the whole job from start to finish and done a remarkable job, Done very fast and professional. Great company and friendly workers,
Cant fault them .lost them for a while over lockdown.but always stayed in contact. No fault of Wallace's. Everything was done to a high standard. .from office staff to painters everone was top quality. If the owner reads this praise your staff or maybe a pay rise lol
Area
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2007
- BALI
- Emergency call-outs
- Domestic work
- Commercial work
Also available in Six Road End
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