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Drains & Mains Ltd

Availability
Emergency call-outs

4.7(80)Shinfield  •  Waste carrier licence

Drain clearance

Services

Reviews

4.7

DD
Derin D.Oct 2026 · Google

Very disappointing experience — get a second opinion before agreeing to expensive work. We contacted this company because we had a drainage problem. Kev’s older brother briefly attended our property and diagnosed a collapsed gully, quoting £950 + VAT for the repair, with the possibility of additional costs if the connecting drain was also damaged. No CCTV camera to confirm, didn’t check the manhole to confirm, just simply put his arm down the drain. We were not comfortable authorising such an expensive repair based on such a brief inspection, so we obtained a second opinion. The second drainage specialist in Reading investigated the gully, removed a significant amount of debris, helped us locate the manhole and ultimately completely cleared and jetted the drain. He subsequently identified that it was a shared drain, and Thames Water attended the following day and confirmed that the drain was clear and there was no longer any blockage. We were therefore extremely relieved that we did not proceed with the £950 + VAT repair recommended by drains & mains. We were also charged £99 + VAT for the initial visit, despite the blockage not being cleared. This cost was confirmed over the phone prior to the visit and after the visit I challenged whether we would need to pay the full amount, and at that point I was told it was discounted over the phone prior to them coming out… which wasn’t communicated initially - I thought that was the standard fee. Based on our experience, we would strongly recommend getting a second opinion before authorising expensive drainage work. Pictures show the overflowing gully which was leaking out at the side… which apparently was collapsed and the manhole showing that it was actually blocked and NOT a collapsed gully.

BM
Bushra M.Oct 2026 · Google

Kev and his team were very professional in arranging a blockage and then had to go back to do a descale at the property. They got the job done and had great communication throughout.

NL
Natalie L.Oct 2026 · Google

Had a great experience Kevin was so helpful and professional.

DT
David T.Sept 2026 · Google

Courteous, timely and easy to deal with. Problem sorted without fuss.

EG
Elinor G.Sept 2026 · Google

Kevin and his team came to unblock our drains, descaled them and also repaired a small collapsed drain, which required excavation. Reliable and honest. Did the job well and left the site tidy. Thank you.

Area

Shinfield, RG2

Opening times

  • MondayOpen 24 hours
  • TuesdayOpen 24 hours
  • WednesdayOpen 24 hours
  • ThursdayOpen 24 hours
  • FridayOpen 24 hours
  • SaturdayOpen 24 hours
  • SundayOpen 24 hours

Additional information

  • Plumber
  • Waste carrier licence
  • Emergency call-outs
  • Free quotes
  • Domestic work
  • Commercial work
  • Landlord work
  • Public liability insured
  • Work guaranteed
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