Biocraft South East Ltd
4.8(129)Reading • Property Care Association




Services
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Condensation and mould treatment
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Damp proof course installation
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Woodworm and timber treatment
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Replastering after damp work
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PIV installation
Reviews
4.8
Biocraft South East Ltd is frequently praised for professional, friendly and knowledgeable service across ventilation, damp, mould and remedial building work. Customers value clear explanations, reliable communication, punctual visits and tidy, high-standard workmanship, with teams taking care to protect homes and clean up afterwards. A small number of older reviews mention slow responses, pricing concerns and difficulty making contact, but these are not recurring themes in the more recent feedback.
Nuaire Flatmaster 2000 PIV replacement unit was professionally installed. Very pleased with the works completed and to our satisfaction. Many thanks Jodan for organising works and especially Simon for installation of the unit. Will definitely recommend Biocraft Southeast Ltd.
Had Pat around again today, to help with the on going mould in our bath room and a couple of other bits. Great from start to finish. Explained everything he was doing, very helpful and friendly.
Very responsive and responsible, fair pricing, very good work and follow up. Very pleased with the service provided to change my MVHR.
I have no reservations in recommending biocraft, they were reliable and went above and beyond to make things easy for us and kept us informed at all times. The plasterers James and Jo were great even cleaning my kitchen of plaster dust which had leeched through the protective sheeting. Pat the decorator was equally friendly punctual. The work has been carried out to a high standard and we are delighted with the result.
Jordon attended my rental property to investigate a condensation and ventilation issue in a modern apartment. He was professional, punctual and thorough throughout. Rather than simply recommending replacement parts, he carried out a full inspection of the MEV system, measured airflow rates at each extract point, identified that the system had been incorrectly configured at a very low setting, and then cleaned, adjusted and recommissioned the installation. He provided clear before-and-after measurements, explained the findings in detail, and took the time to demonstrate the system operation to the tenant. His report was comprehensive and included photographs and practical recommendations. Communication was excellent from initial enquiry through to completion. I would happily use Jordon and his company again for ventilation, MEV or MVHR-related work and would recommend them to other landlords and property owners.
Pat came and decorated after the guy ( sorry don’t know his name) took part of the wall out and replaced it. Both did a wonderful job. Very polite and would highly recommend. Thank you Biocraft.
We had Simon from Biocraft do work on our bathroom. He was professional and courteous, and the job was completed to a high standard. He cleaned the area when was finished too.
Harvey and Simon have been amazing with the fan replacements they’ve come and done both very polite and helpful and explained everything perfectly
Harvey and Simon at biotech first class service knowledgeable about the system they put in clean tidy work looks amazing 2nd time they been round first was to get rid of condensation as they said it works and it's completely gone great work guys thanks
Harvey and Simon came today and replaced all of our vents. They were very professional did an excellent job! Fully recommend.
Harvey and Simon did a great job explained everything that was done
Harvey & Jordan did a fantastic job of sorting our ventilation system out, explained every step of the process and very friendly.
Simon did a great job when he came to instal a ventilation system in my studio flat. He did all the electrical work, cleaning behind him at all times. He was extremely professional at all times times Thank you for a job very well done Simon.
Simon & Harvey put in extractor fans and boost switches for my DOHA property. They were absolutely brilliant. Simon arrived early. They were polite, professional and cleaned up after their work. Fantastic!
Harvey and Simon did a fantastic job changing both extractor fans
Harvey & Simmon came to service the kitchen extractor fan, as well as fit a new one in the bathroom. Both done a great job! Harvey has been trained to a high standard!
Amazing job by Harvey and Simon , for replacing our kitchen and bathroom extractor fan with a new one. Work was done on time and professionally , cleaned and tidied up after the work.Everything was explained to me very politely.Thank you guys for an excellent job. 100% recommend xx
Harvey and Simon did an amazing job they were both very nice did a great job
I’m very happy with all the work iv had done Liam ,Pat and Lee have done a great job . They aways asked me to check the work to make sure I was happy with everything They went the extra mile 😀
We have had Harvey and Jordan to our property today replacing our extractor fan. This service was brilliant , so speedy and efficient. They have fitted spacers in our loft. Also helpful to have a demonstration of the newly fitted equipment. Both extremely professional people, arrived on time and very polite. Thank you both.
Simon came to install PIV Flatmaster & Bathroom Extractor fan excellent work extremely tidy covered all my belongings with plastic sheeting and had everything done in 4 hrs experts in their field.
I had Harvey and Mark come to my property today, both punctual with time & professional. They were very knowledgeable and explained everything about the work they had carried out. They answered all my questions as well as tidying up after themselves you’d never know any work took place, it’s all how I left it. I learnt at the end of the job that Harvey is an apprentice, you would think he’s been doing this job a lot longer as he was just as helpful and knowledgeable as the other gent Mark!, Thank you for a great service!
I had Harvey and Jordan come out today they turned up on time and were very polite also got straight to work and cleaned up very well and would definitely recommend them thank you
Harvey and mark did an amazing job today and cleaned up after wards thanks biocraft
Brilliant service from Jordan and Harvey. Both were polite, friendly and knowledgeable. They explained everything to me they found and what work was completed. They tidied up after themselves also. Highly recommend.
Harvey and Jordan came to replace my extractor fan system this morning and were brilliant. They completed the job quickly and were very friendly too.
We contacted BioCraft about a noisy MEV unit and couldn’t be happier with the service. From the outset, Jordan and Harvey were professional, friendly, and clearly very knowledgeable. They arrived promptly, took the time to walk me through exactly what work was needed, and explained the replacement process in a really clear, reassuring way. Once everything was agreed, they got straight to work and were incredibly efficient. They left the area spotless, which I always think is a mark of a quality service, and the new MEV unit is now running perfectly, whisper-quiet, exactly as you’d hope. All in all, a seamless experience with excellent customer service, great communication, and high-quality results. Would highly recommend.
Harvey and Jordan fitted a new fan today and were very helpful and professional.
Harvey did a fantastic job on my loft install. So polite, friendly and he cleaned up so well after himself.. fantastic worker. Showed me everything he'd done and what i should expect. Thanks Harvey!! 👌
Great job by Harvey and Mark replacing an old extractor fan with a shiny new one this morning. Polite and professional throughout - thank you!
Harvey & Simon did a fantastic job, really tidy & efficient-great job
Very happy with the service from Jordon and the team at Biocraft. I arranged the work while overseas and they dealt directly with my tenant to organise access, which made things really easy. I had quite a few questions along the way and Jordon was really knowledgeable and helpful, which I really appreciated. He kept me updated, explained everything clearly and got the system working properly again with a massive improvement in airflow. Professional, straightforward and easy to deal with. Would definitely use again and highly recommend.
Had them come out to fix a dump wall,plaster,paint and replace skirting!job well done!thank you Peter.
We have recently used Biocraft to troubleshoot and resolve issues we have been having with our ventilation system. Jordon and Harvey attended and have been nothing but professional and efficient - quickly sourcing the problem upon call out and since, resolving the issues and carrying out maintenance. The team are super knowledgeable, friendly, and I wouldn’t hesitate to recommend.
Amazing team Harvey and Simon came out. really friendly and helpful. carried out work quickly and effectively and cleaned up after 🙂
Pat came out and sorted our damp problem with speedy work and extremely professional. Pat was friendly and bubbly. Highly recommend.
Biocraft have done an amazing job repairing the damp works within my property, I was advised every step of the way. Communication was excellent from start to completion. Everyone is polite and chatty, all very clean and tidy. I am very happy with the workmanship and the painting carried out by Pat, it’s like a new house! Thank you all for your hard work!
Very impressed with Pat from Biocraft today . Very efficient and helpful ,and professional 👍.Above and beyond expectations . The puppy even followed him around and watched him work 🐶 she seemed to like Pat straight away (good judgment those dogs as a rule 😀). Joking aside highly recommended company on my work Ive had done from them all . Thankyou Pat 🌟 and Biocraft
Biocraft recently serviced my ventilation system, including replacing all the filters, cleaning the vents, and installing a new booster switch. The work was carried out safely and professionally, and the team was efficient and courteous throughout. I’m very pleased with the quality of their work and would happily recommend them to others.
Lee was great and professional and got the job done very quickly.
Had Bio Craft out to do a Cavity check. Patrick was brilliant identified the problem, cleared the cavity. Patrick has been to our property before and carried out work for Bio craft, he is very professional and polite. The service we received was superb!! Thanks again Patrick. Would definitely recommend Bio craft to friends and family.
We had an issue with mould in our bathroom and the painted ceiling had deteriorated badly. PAT who restored the bathroom was very friendly and showed us what he will be doing and went through with what he had done, PAT cleaned up several times during the process. PAT is a very friendly guy and had a great sense of humour. The work PAT did definitely deserved a 5 star rating
Had Pat from Biocraft fitting Isotherm in the cold porch, which suffers with mold, had it plastered, then painted with Advanced thermally resistant anti-mold paint. He was very good at explaining things to us, would thoroughly recommend using Biocraft
Pat came from BioCraft and carried out several different jobs. He was respectful and kept me up to date with all that was going on. I'm extremely happy with the work that all at BioCraft have done at my property. Absolutely recommend them to anyone looking for reliable trades people to carry out this line of work.
I had Biocraft working at my house doing damp proofing and ventilation - from start to finish they explained everything and was very professional- particularly Paddy who kept me informed of progress and times of when attending - anyone needing remedial works I highly recommend Biocraft Ltd
Pat came to do plastering and touch up of Bathroom and kitchen ceilings. Pat was very efficient and talked me through everything he was doing. Very polite and chatty, had a good sense of humour. He did a brilliant job. Cleaned up after himself and showed me everything he did. Very happy with the service.
Very pleased with the work PAT did. Cleaned up nicely after. I found him very polite and thorough. He kept me updated every step of the way as the work progressed. I couldn't ask for better workmanship. Thank you very much for a great job PAT.
I had Pat the decorator in today 12/2/26. Absolutely brilliant work. Can't fault anything very thorough and extremely helpful not invasive at all to us. Amazing workmanship thank you Pat.
Had decorators go above and beyond after spending all day repairing the water damage to my flat only to have water come through my ceiling again whilst they where finishing up for the day. So now all has been dried and ceiling treated and decorators have done an awesome job of my flat, 100% happy, thank pat and Liam
Lee was super friendly & helpful during works at our flat.. explained every step of the processes & came back 2 days later to ensure finishing touches were done to a finishing standard. Lee is a credit to the team!
Lee and Kenny installed a new bathroom and they done a great job.They were very professional .Many thanks
Liam and Pat did an amazing job in my house, we had some damp and they painted it all for us and it record speed! They are also really lovely
AMAZING! Had been waiting a few months with a different company! Biocraft come out and knew exactly what needed to be done with my dampness in my kitchen! Started work immediately, fixed the issue, chipped back and dried out the wall and re plastered! All workers were efficient friendly and done an amazing job! The communication and updates from Biocraft are 1 of a kind! HIGHLY RECOMMEND!
Communication with Biocraft was excellent from the initial survey through to the booking and completion of the work. Their staff member Jason, who carried out the initial damp treatment work and plastering, was professional, tidy and polite, and he was happy to explain the work that he was doing. The follow-up decorating and external damp proof work was carried out by their staff member Patrick Kelly, who did a first class decorating job and again worked in a professional, helpful and tidy manner. The two staff who worked here are clearly well trained, knowledgeable and skilful in all aspects of their work. Thoroughly recommended.
Excellent professional service. Jordan had great knowledge and was very polite. Would definitely recommend
From first point of contact to completion of work (MVHR service, deep clean and part replacement) Jordan Kelly was professional, knowledgeable and conscientious. After watching Jordan work his magic on my home ventilation system I will be retaining Biocrafts services for annual maintenance. Thank you for an excellent job Jordan.
recently had my bathroom done by the guys at BioCraft and it looks amazing!! we were really struggling with mould and lack of ventilation, they came and put aquaboard up which look so good like a hotel! painted it all with a decent mould resistant paint, which was to a high standard and now looks fresh and white. removed the old mouldy grout and re did it with a strong mould resistant one. They also fitted a ventilation fan in the wall to help prevent the mould coming back. This was all completed quickly and professionally. A big shout out to Lee, Kenny and Pat who were super friendly and did such amazing work :) would highly reccomend them :) Leah
We had our ventilation system maintained recently and I couldn’t be happier with the service. From start to finish, the team was professional, knowledgeable, and thorough. They arrived on time, explained everything clearly, and carried out the maintenance with real attention to detail. The difference in air quality was noticeable straight away, and it’s reassuring to know everything is running efficiently. They also left the space spotless afterwards, which I really appreciated. It’s rare to find such friendly and reliable service these days – I wouldn’t hesitate to recommend them.
Biocraft have been absolutely amazing all the work force clean tidy excellent work special mention Pat Lee Kenny outstanding service
Always freindly staff and the lady on the phone jill is always freindly and so helpful highly recommended
Today on 4th September we had Liam from bio craft come into our home for a very long 8 hour day to sort all our rooms out, he couldn’t have been more professional and productive. Very friendly and happy to answer any and all questions we had, lovely guy would definitely recommend
Communication and professionalism was 10/10. Kennys work was also great. He was lovely and efficient.
We were lucky enough to have Pat and Harvey come to our home to deal with a bad case of mould and damp. They were friendly, polite and very hardworking. They did a great job and left everything clean and tidy and furniture back in place before leaving. Would highly recommend them and Biocraft
Biocraft dealt with a damp survey and extractor fan, thank you Steve Long and Jordon. Speedy, reliable and professional staff very happy with service and product. Survey very clear and with recommendations which is very helpful. Fan expensive but worth every penny as it has made such a difference. Would highly recommend Biocraft and their team of experts.
Excellent work by the 2 lads that completed our damp roof respectful of our home throughout there time here and very friendly and polite they are a credit to your company
I had a young gentleman named James from Biocraft come out to do some work at my home, and I couldn’t be more pleased with the experience. From the very beginning, James was polite, friendly, and professional. He took the time to explain everything clearly, without ever making me feel rushed or brushed off. He was also incredibly accepting of my dog, making a lovely fuss of her, which really put me at ease—it’s always nice when someone is genuinely comfortable around pets. James had a very welcoming and approachable manner, making the whole experience stress-free. I would highly recommend Biocraft based on this visit alone—outstanding service!
Jordan and Simon came to sort out my Nuaire System that had been neglected by the pervious owners of my flat for 8 years. They explained the deep cleaning process, were knowledgable, helpful, polite, tidy and went that extra mile to make sure everything was clean and working properly. Unit is now fine and works well, will be using them again for annual servicing.
Came to service MEV unit and clean system. Punctual, friendly and professional. Done a fantastic job and would highly recommend! Will definitely be using again in the future.
the guy that came to me was polite @ did a good job checked cavity wall ,@ internal skirting boards ,made good after ,his name was Pat , very pleasant & professional
Pat came to help us today, very friendly and professional. Very tidy and clean with his work and sharing advice. I would highly recommend and definitely use again. Thanks Pat, fab job
Very pleased with work done so far.All the workers have been polite and leave the place clean afterwards. Pat a very nice person to have in the home as felt safe and being a widow that's very important to me. Well done Biocraft
Great service throughout. Clear and friendly advice given with no hard sell for potential solutions which I liked. The work was done on time and professionally by two of the tidiest guys doing a messy job of stripping old plaster, damp proofing and plastering. When we extended the scope of the the work they easily accommodated this. We were worried about having work done on the damp 9having read horror stories from other companies) but Biocraft have delivered a great service. I've no hesitation in recommending them and have called them back to do additional work in our loft now. 1st class job!
Pat and Liam were very considerate friendly cheerful guys. Did a good job covered everything and tiered up after themselves.
Excellent work from Pat and the team. Consciousness and professional. Thank you 🙏
I was sent Biocraft by the state agency to address a damp problem in a bow window at a rented property, and the team did a fantastic job. They kept everything tidy and organized each day, and the process went smoothly. Thanks
Fantastic service from Biocraft. Emails replied to very quickly. Both the surveyor and Pat were fantastic, friendly, helpful and professional. Explained everything in detail. Clean, tidy and knowledgeable. Would recommend very highly.... Update....now had the whole house ventilation system fitted by 2 more members of the team, who where also polite, professional and cleaned up after themselves. Very happy from start to finish. Thankyou to all the Biocraft team.
We recently had some work done by biocraft and found them to be professional, polite and took the time to explain what was happening.So thanks to Mike and Simon for a job well done.,no complaints here.
I must say that all the people we have dealt with or met from Biocraft have been very nice. This is from James the 'Works Manager' the investigation visits by Damian, through to Lee, Kenny and the Plastering team. We must however say that Lee stood out for his general helpfulness and considerate care to the tasks in hand. Lee always gave good feedback, was aware of his surroundings, listened politely to any concerns and gave good advice. Thank you!
"I recently had an issue with mould and poor ventilation in my home, which was causing a lot of concern. I reached out to Bio Craft, Pat attended and did an exceptional job in resolving the problem. He thoroughly addressed the mould issue, ensuring proper ventilation was put in place to prevent it from recurring. Not only did he take care of the necessary repairs, but also went above and beyond by redecorating the affected areas. Pat was professional, efficient, and left everything looking great. I’m very pleased with the work they did and would highly recommend their services!"
Pat excellent work 👏
Pat absolutely went above and beyond polite explained everything work carried out in a professional way cleaned up after him self gold statrs all round
I would definitely recommend this company. Pat was very knowledgeable about what he was doing with the damp and mould. Left everything clean and tidy when he had finished. Looks amazing now.
Excellent service, really took time and care with work - highly recommend.
Very happy with the work Biocraft has carried out this week to fix some damp problems in my house. The whole process was straightforwards from arranging an initial survey to scheduling the work. Jamie, Sam and Jordan arrived on time, carried out the work efficiently, kept me informed all along and carefully tidied and cleaned after the work was completed. Great work, many thanks!
The Biocraft team provided an excellent service: from the initial property survey (after which they provided pragmatic recommendations for reducing damp and moisture); through to the installation of their proposed solution. At all times their staff were very polite, efficient and professional.
Jordon came promptly at 8am was efficient and tidy and completed the job in 3 hours. He explained the new system and how it works and when to book in for servicing. He was polite and non invasive. I was very pleased with the job done and the clean up afterwards. Would highly recommend
Biocraft came to my house to carry out a survey and then repair a damp wall in which the plaster was blown. The survey was very thorough and we got very good practical advice on how to deal with minor issues. When the team came to repair the wall , they were super professional, punctual and very respectful of our home. Their time keeping was excellent and they also very kindly explained every step of the work and were patient enough to answer my many questions. They were also very mindful that I was working from home and would tell me whenever it was going to be noisy. Finally the cleaning was done to high standard before they left. All of this made the process stress free. I cannot praise the Biocraft team enough and would definitely recommend them!
Biocraft recently did a survey followed by ventilation works in my property, very professional and knowledgeable service! Would definitely recommend
Jamie and Sam from Biocraft spent 3 days at ours doing some damp proofing to the basement . They were super polite , respectful , ensured that everything was protected and then cleared up - the place looked cleaner after they left than before ! The work was done to a very high standard and we couldn't recommend them highly enough. Extra star for Jamie having excellent taste in football clubs too !
After my landlord noticed damp Biocraft conducted a thorough inspection and reported back work was needed. My landlord instructed Biocraft to install a ventilation system in the attic. The work was done by Jordan and team, they were great getting the work done quickly and tidily. When they had finished Jordan explained how the system worked etc, and I noticed the difference the next day. I would 100% gladly recommend this company.
The representative 'Pat' was very thorough very informative and very polite. We are very happy with the work done. .I highly recommend this company
Professional & friendly. Pat, Jordan & Simon are great members of the team. They explained everything what they were doing, they were efficient and also cleaned up any mess after. I would definitely recommend.
Biocraft carried out a Damp inspection on my property on the 17th of august 2022. Rather than identifying the issues the workman on the day decided he’d rather take photographs of my partners nickers on the washing line. The report done made very little sense and relied on false information claiming I don’t have doors in my property to avoid doing the job. To top it off he took a photo of my next door neighbours house to use as a front view photo. I can only assume the workman on the day was either drunk or suffering from heatstroke. They have also stated that black mould does not pose a health risk to chemotherapy patients. Avoid at all costs.
Fitted ventilation system in bathroom, communication really good all the way through the process. Both Jordan and Simon very polite and tidied up after themsleves. 5 start review
Biocraft conducted an inspection after we noticed damp in two places. Their report was very thorough, but we didn't act on it for several months. Nonetheless, when we eventually contacted them about installing a couple of extractor fans, they were great. The work was done by Jordan and Simon, who got it done quickly and tidily. Would gladly recommend this company
Woodland Tennis Club (Tilehurst, Reading) have used Biocraft several times for a variety of things over a few years. Most recently was installation of a new toilet, wall pannelling, flooring, wash basin, water heater, taps and related pipework. After being given a date for the work, it started when expected. The guys doing the work were courteous, helpful and polite. When there was a problem it was dealt with promptly with good communication throughout. Would definitely recommend.
A great company, easy to deal with, nothing too much trouble, always willing to explain what/why & how. Fabulous team, all polite, good tradesmen and a pleasure to have around.
Good company
Best damproving company in the South of England.
Extremely pleased with the quality of workmanship, a very professional Company indeed.
Took a few attempts of making contact over 3 weeks & leaving voice mails. Once got through to secretary, she offered some sincere advice & recommendation.
The team at Biocraft have done a suburb job laying our new wooden floors! In addition, they cleaned the subfloor, added extra damp-proofing, treated all the timber against woodworm and repaired and installed new joists. Finally, they were friendly, professional and just generally a pleasure to work with.
The guys were amazing and very helpful explaining everything. They explained how the ventilation system works and did some good mould cleaning for me. The leak detection guy was also very friendly and helpful and found the cause of my leak. Highly recommend!
Highly recommend BioCraft in terms of both service provided & quality of their work. They worked with us to complete damp proofing works on a new bathroom. It was a job that had been abandoned by another company and they were incredibly helpful taking on a difficult job. We received a positive can-do attitude on first assessment and the team carrying out the work were very professional and the standard of the work was very high. They even cleaned up after another tradesman we'd had onsite at the same time highlighting their courtesy and consideration for the customer.
I cannot recommend Biocraft - they are expensive and are slow to respond. Overall I have been so disappointed with the service from Biocraft that I cannot recommend them or give them a good review. Here’s why: Having a few issues with damp in my house, Biocraft came to do a damp survey. This went well, the survey was delivered, seemed thorough and well written, all was well until this point. They recommended to fix the rising damp. But before they would do so, they needed to remove some render from the outside wall of the house, to determine where the damp proof course lay. The cost of doing this was £288. We agreed to this, as we were told that this money would come off the final cost of the full remedial works. We were not provided with an estimate of the final work at this point. Someone from Biocraft then came over and spent a maximum of 15 minutes on removing render, starting very high up and taking off much more than necessary as the damp proof course was only inches off the ground (see picture). The quote that followed for the actual remedial work was significantly higher than any previous estimates we had from other builders. We called Biocraft, and asked what their best price would be for all of the works they recommended given that we had lower competing quotes. The final price was then confirmed 56 days after I asked them for it, as they were so difficult to get hold of and unresponsive on email. The total price seemed extortionate. We decided we didn’t want to proceed with this work based on the price and their lack of responsiveness. We got the same work done by a reputable builder plus further remedial work for half of the price that Biocraft quoted, and he did a fantastic job. The builder who did the work for us actually solved the rising damp problem by doing further work and removing all the concrete on the path, something which Biocraft didn’t even mention in their recommendations. To charge £288 for 15 minutes of work, and the general unresponsiveness, is unbelievable. I do not recommend using them as they are overpriced and they take too long to get back to you.
Cannot recommend the team at Biocraft more. Excellent customer service, exceptional workmanship and really easy to work with. They have now carried out internal damp treatment to 2 walls now for me and each time they have made everything from start to finish a pleasurable experience. While I don't want to have any more need for damp treatment work again... I won't hesitate to work with them again. Thanks Martin, Jill and team!
After leaving 3 messages, still no response back.
Used a couple of times now for damp treatment, really impressed with the work scheduled given, time scales and importantly the quality of work. Happy to use again and I would recommend most certainly.
Massive thank you to your brilliant company . And a very special thank you to Jordan who fitted a new extractor fan in our kitchen and also installed damp extractor in our hallway. He worked very hard and was very pleasant person very friendly. Would highly recommend this company. Well done keep up the good work.
Biocraft came to our new home to conduct a damp and woodworm survey. They had a very professional and helpful administrator who helped arrange this and the surveyor who came round was very knowledgeable and helpful when answering questions. I would totally recommend Biocraft having used a different local service (and biocraft are better).
Biocraft did a great job in converting a damp storage room into an office space. This involved installation of a cavity drain membrane system, fitting a replacement door and window, electrical works and plastering. The work was completed to a very high standard. The team were very friendly and professional, and punctual too, working over a weekend to get the work completed quickly for me. I would have no hesitation in recommending Biocraft.
This company are brilliant. I have used them twice and would recommend them 100%. Customer service is excellent and the guys who came were professional, considerate and very helpful. Company is a victim of its own success but worth waiting a few days to get them in. I will use them everytime if possible.
Martin at Biocraft responded promptly to my enquiry for a bathroom extractor replacement and quickly provided a quote for each element separately, allowing me to decide on what I actually required. All my queries were answered promptly and courteously, and the work was carried to a good standard with a short lead time. I can thoroughly recommend Biocraft.
Martin and his team at Biocraft have recently completed various repair works to my house, including repairs to my rotted timber sub floor, and damp proofing works. Having initially received several large quotes from other damp proofing companies, I contacted Biocraft, who not only provided me with a more realistic quote, but a more personal service. All works were completed to a high standard, by professional, hardworking and friendly workmen. Importantly, the communication I have had with Martin and his team before, throughout, and after the work has been outstanding, from answering the many questions I had, to keeping me informed at every stage of the process. I feel confident in all work they have performed and would have no hesitation in recommending Biocraft in the future. Finally, thank you Martin and everyone at Biocraft for all your advice and hard work.
Really professionals and an excellent team of specialists engineers who work to schedule and give excellent service. Their estimates are reasonably priced and they complete the work to the customer’s satisfaction.
Excellent service from Martin and his team from diagnosis of water leakage issues to repairs and restoration works - all looks like new. Most importantly gave me full confidence in their professionalism which was missing from every other company who quoted. Delighted to recommend Biocraft.
I had two guys from Biocraft treating the mould in my kitchen and bathroom, together with installing a ventilation system. They have done a fantastic job, they were both very polite and very professional. I couldn't ask for more!
I've used Biocraft on multiple occasions, from small jobs such as changing a Saniflo macerator to having a cavity membrane system installed in my basement flat in Reading. Most recently, they were my first call after a big water leak into a vacant property in the middle of lockdown. Calmly and swiftly, despite the most challenging of circumstances in April with skeleton staff, Biocraft provided the reports, photos and quotes for the insurance company, stripped out all the affected materials and fully reinstated my property without my having to be on site at all. That is why they were my first call, because I know I can trust them to do the job properly, that I won't have any problems with the insurance paperwork, that I don't need to supervise, that they do what they say they will, when they said.
Still waiting for someone to get back to me
Quick and easy damp analysis which did not over state the issue.
Biocraft are a highly skilled company pleasantly represented by consummate, friendly professionals. I would recommend to anyone looking for their services. I was a little skeptical given unclear and overinflated quotes previously received. Following a positive referral from a colleague, we gave Biocraft a call. Following a reasonable quote we were advised 3 weeks for the work to be completed. Much to our delight, this was all finished in just over a week, with consistant and proactive helpful tips and clear communications on when it would all be complete. The end product, a warm and damp proofed home. I would definitely recommend Biocraft for anyone in the same boat as us, a little unsure of what to do about their damp proofing issues. So much so, that even after the work was finished, a painter complimented us on the finish of the skirting. They are a great professional, diligent and friendly bunch, with skilled tradesmen to boot.
Exceptional level of servjce from biocraft, I didn't have to worry about a single level of detail whilst they carried out the work. Friendly, punctual, reliable and the work looks amazing. Highly recommend
I've used Biocraft for Damp proofing, Water proofing and Timber treatment on several projects over the last 2 years. They've always provided an excellent service. A first class company to deal with.
Area
Opening times
- Monday
- 9:00 AM – 5:00 PM
- Tuesday
- 9:00 AM – 5:00 PM
- Wednesday
- 9:00 AM – 5:00 PM
- Thursday
- 9:00 AM – 5:00 PM
- Friday
- 9:00 AM – 5:00 PM
- Saturday
- Closed
- Sunday
- Closed
Additional information
- Property Care Association 5523
- Domestic work
- Work guaranteed
Other damp proofers nearby
Also available in Reading
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