Japanese Knotweed Specialists

Fast service and extremely helpful. Vicki Marchbanks was able to support with a number of queries and adhoc requests due to the sale of my property. Highly recommend.

Contacted me quickly and identified I do not have japanese knotweed, and I am thankful for their prompt and honest review.

We used their services last year to remove bamboo from my garden. They charge for the quote, but even after paying, the initial visit was not thorough. They quoted several thousand pounds, then once work began, increased the price by several thousand more for issues that should have been identified before I agreed to proceed. Work was delayed due to poor preparation, and by May this year the bamboo had already grown back despite the five-year guarantee. Trying to arrange the guarantee inspection was extremely frustrating. There were missed appointments, weeks without any response to emails, and repeated calls that went unanswered. If you are an existing customer, their phone line redirects you to email them, but in my experience, those emails are ignored. When someone eventually attended, he left a few small shoots on the neighbour’s grass and said he would need to come back again. He spoke to the office, and they began discussing whether these three tiny shoots were inside or outside the coverage area. I am certain they are covered, but even if they were just outside, it would be by only a few inches. In my view, it is unacceptable to even consider charging extra for something so minor, especially given that the delays had already allowed the problem to spread. In my experience, the guarantee holds little value, communication is poor, and delays only make the issue harder to resolve. I regret choosing this company and cannot recommend them.

I engaged Japanese Knotweed Specialists to support with a 5 year residential treatment program. Very happy with the service.

Am most impressed by the punctuality and efficiency of this company, especially in dealing with Shahara, whose pleasant and sympathetic manner made the whole process much easier. The survey was clear and helpful, without undue pressure, and arrangements for clearance were promptly made. Highly recommended

Zeli from Japanese Knotweed Specialists was really generous with his time and knowledge, despite me not being a potential customer at this time. Would certainly consider using their services in future if necessary!

We have appointed Japanese Knotweeds Specialist to do purchase survey. We were told that the survey was done last Monday (11 Mar). Till now, even after follow up yesterday and today, we are still not advised the date when we can have the survey report. As we need the survey findings before we can proceed the transaction, can someone here advise me the status?

A very helpful and caring Company to deal with. I was kept informed with clear explanations throughout the excavation works, by a polite and hard working team.

Fast and pleasent team

Follow up treatment visit was arranged via automated email. No confirmation when you agree and no timescales given (just the date they’ll be attending). When you call them, they provide automated voicemail to all existing customers telling you to email them and you’ll hopefully receive response within 2 working days and hang up on you. Only dept which accepts phone calls is for new customers.

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I would recommend this service as it was efficient, professional, friendly and very helpful. I needed a survey carried out quickly, which they did and provided me with a report the same day. I’m very grateful for their help.

Very professional company giving excellent advice on a property purchase with JKW. Molly was very efficient in getting a survey arranged quickly and Cameron did a great job of surveying the site and creating a report quickly and giving subsequent advice on how to deal with going forwards. Highly recommended.

We've been really pleased with the service and communication by Japanese Knotweed Specialists. We had a combined bamboo/knotweed infestation in our garden (I know - what are the chances?), and had a great experience with our surveyor Cameron. The contracting and invoicing process was smooth and the communications from there on were well managed by our account manager Lauren. It's not cheap, but we received quotations from at least 3 competitors which were all comparable or significantly more expensive. Would recommend!

I am relatively near the beginning of the process, but so far Lauren and John have been really good, very professional and helpful. The survey was done really quickly, and I already feel like a weight has been lifted. They have been patient, friendly and reassuring all the way, and very easy to contact, which makes a massive difference these days. Thank you guys, will definitely recommend your company.

I was really good experience doing business with you guys, Lauren had helped us a lot and made the task really easy for us, we got the Japanese Knotweed removed in couple of days, Really enjoyed doing business with you guys, Best of luck for the future

5/5, High class service. Professional, Registered, Certified Japanese Knotweed Removal. Approved with Mortgage lenders. Rapid response, superb accessible customer services. Fantastic communication, helpful, Lauren has been wonderful. Great rates, payment plans available and a from 5 year guarantee on the treatment.

Excellent service, efficient and helpful! Thanks

I cant recommend this company enough. Got back to my online enquirey very quickly, gave great advice over the phone and carried out the survey very quickly. A written comprehensive report was written within 24 hours of the survey, and the cost to get the Knotweed removed was extremly competitive Lauren who I was dealing with got back quickly every time. It was a pleasure to do business with her, very professional.

I cannot recommend The Japanese Knotweed Specialists highly enough. They have not only eradicated knotweed from my home but also helped with documentation required by lenders when I sold the house. Lauren Hurlow went above and beyond to help with guarantees and insurance and without her I doubt the sale would have gone through in such a timely manner.