DTD Damproofer Ltd
2.9(14)Caerphilly • Property Care Association




About
DTD Damproofer Ltd is a damp proofing business based in Caerphilly, covering New Tredegar, Pontypool and Pontypridd. They treat rising damp and woodworm and timber, and they replaster after damp work. They take on commercial work and guarantee their work. Customers say they are professional and give an honest opinion on the problem.
Services
- Request quote
- Request quote
Woodworm and timber treatment
- Request quote
Replastering after damp work
Reviews
2.9
Customers report differing experiences with DTD Damproofer Ltd regarding their damp assessments and the work they carry out. One individual reported that DTD Damproofer Ltd failed to identify damp issues that other companies had found [1]. Another person stated they felt treated with respect during the process [3]. Some customers also suggested they were unhappy with the outcome of their visits, with one noting they never received a damp report after being chased [6]. There are also instances where individuals felt the company was unable to resolve damp issues at all [11].
The person I bought my house from had damp warranty, so my house survey flagged up damp all downstairs - DTD came and had a look. I had 3 quotes elsewhere the other 3 companies all picked up the same damp issues. Whilst DTD only picked up a small amount. I believe the reasoning to be because this was under there warranty they didn’t want to do the full works again. Needless to say, I used a different company
Had this company do a servey on a property with a badly fitted ako drain above the damp course, the water is not redirected to another drainage system a meter away from the problem?, water pooling alongside the side of the property causing very bad smells inside the property. I had a letter back saying no problems at the property whatsoever???,
I’m very happy with the work completed and the professionalism from the day of the initial survey to today when I received the post-work 30 year guarantee (without prompting from me). As a single female, I often find people in the trade try to take advantage of my apparent lack of knowledge when providing quotes. DTD treated me with respect from day one and provided a very reasonable quote which was 10% of the price of another company who misquoted me. My only suggestion for improvement would be that they only do the actual damp work, and do not have recommended companies to do other general building work which is required before/after the damp proofing. This made organising a date very tricky for me. However, I am very happy with everything else. Thank you for taking a big weight off my shoulders.
Used this company three times over the years on different properties I’ve rented/renovated and great service and good value. Quoted 4 times more expensive by Pure Maintenance ( a competitor)
Sent by caerphilly council to inspect my black walls called them back today to be told its mould when i questioned my sons bedroom wall which is not black but soaking wet which it has been for over 2 years he shouted at me its mould and said dont shout at me when i said i wasnt shouting im deaf he slammed the phone down on me i am slightly confused how he knew it was mould when i never even gave him my address
A damp inspector turned up into the property as Cardiff Council arranged this as our temporary accommodation is provided by the council and saw the extreme situation of the mould and dampness that is everywhere in the accommodation. He said, he will send us the damp report in the next few days which I chased them up by emails and never heard back. Unethical, inhuman, and biased damp assessment conducted to meet the council needs and to manipulate our case. Damp and mould causing major issues to our health and this company is part of this.
Gave an honest opinion on my problem. Didn’t try to sell me something where nothing was needed.
Very good, professional company, and very fair priced
Bit disappointed thought a guarantee meant that if you had damp coming through after having work done you was covered. Looks like this is not the case,I have to pay them £100 for them to look at their work and if they deem that it's not down to them I loose my £100. In process of getting solicitor or contacting CCBC trading standards.
Top quality service
They are not even able to carry out works to resolve any damp issues. A specialist damp company that cannot even begin to work on, let alone resolve any damp issues. Couldn't write it.
Area
Areas covered
New Tredegar, Pontypool, Pontypridd
Opening times
- Monday8:30 AM – 4:30 PM
- Tuesday8:30 AM – 4:30 PM
- Wednesday8:30 AM – 4:30 PM
- Thursday8:30 AM – 4:30 PM
- Friday8:30 AM – 4:30 PM
- SaturdayClosed
- SundayClosed
Additional information
- Property Care Association 5036
- Commercial work
- Work guaranteed
Other damp proofers nearby
Also available in Caerphilly
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