Peter Cox

Upfront fee is very high and the surveyor basically took a couple of humidity readings and that was it. Didn’t really add any value and it wasn’t as in-depth as expected. Not worth the money by a long shot.

I was shocked at the size of the survey fee they wanted up front but as I was certain I would need work and the fee would be put against the workI went ahead. The surveyor, a likeable and competent young man, found what I expected and no more and we agreed on under floor treatment. The Rentokil technician arrived on time, worked steadily and without fuss. He fitted one new floor board and put the dresser back in place for me and tidied up properly. Very efficient.

Helpful and friendly staff. Work carried out smoothly and well. Very pleased with their service.

Adrian Kay came to do our survey. He contacted us the day before to discuss covid precautions. He arrived on time, took our concerns seriously and examined all areas carefully, taking photos as needed. His report was prompt and thorough. We are very pleased with the service provided.

We were more than satisfied with the whole process from survey to completion of the work. We had a very helpful survey with Mark, the surveyor, who gave us all the information we needed and the options available. By good fortune a work team had their next day's work cancelled and they were free to carry out the complete installation the day following the survey. So all work planned and delivered within 36 hours. Highly recommended.

I had Perry Spang come to have a look at my basement flat. He was excellent, very professional and gave me some good sensible advice. The advice was very methodical, going through room by room where the potential problems would be and the solutions. Would recommend again!

Turned up on time highly recommend them

I can highly recommend the service I got. I felt total trust in my surveyor Neil,he was very informative and explained everything in layman's terms without me feeling like an idiot. Also the man that did the work Wayne came all the way from Carlisle to carry out the work,travelling over 2 hours at 6 in the morning, he worked tirelessly all day without stopping to eat and in this heat too before travelling back in rush hour. God knows what time he got home. He even put my toilet back and plastered wall. Very tidy job. Very impressed. I don't usually do reviews but I felt I had to. Very grateful. Thank you.

Appalling! We were given a date 2 weeks after the survey and when my agent went the day after it was supposed to have commenced to see how the work was progressing nothing at all had happened. No rational explanation was forthcoming therefore we cancelled the project and, having already lost 2 weeks rental and well into a third week, my agent has had to rush around to find someone who does want to work. Meanwhile my 35% deposit which I consider extremely high has been languishing in their bank since 4th January and despite several phone calls I have not been advised of a date when it will be returned, hopefully with interest, or better still, just put straight into my bank as I did theirs in good faith. The good people who are now working hard on my behalf deserve prompt payment, there is no excuse whatsoever for holding my money. Not at all amused. Now, three weeks later my deposit has finally been returned minus a survey fee of £108! How lucky they are I am such a nice person and will not bother to try and recover that and my 3 weeks missing rent. Deal with these people at your peril.

Not wholly satisfactory. Appointment made for 0900hrs on 15 April. At 0930 no call or contact to say the representative had been delayed. Tried to call published phone number, waited for over 5 minutes for call to be answered .... no response apart from apologetic recorded message. Very disappointed.